BBA Semester 1 Winter 2013 BBA101 Communication Skills Answers available on www.smuHelp.com Q1.

. Communication is the lifeblood of a business organization. Explain the process of Communication. What is the role of Communication in Business? Q2. Why are business letters given so much importance in todays organizations? Bring out the difference between personal letters and business letters. Discuss the different characteristics of a good business letter. Q3. Writing effectively is a skill, which can be learnt and perfected. Explain the general principles of Effective writing. What are the various techniques to improve your writing skills? Q4. What groundwork does one needs to do to make an effective presentation? How do verbal, vocal and visual components of communication impact a presentation? Q5. Explain the contents of a good resume. Distinguish between the different types of resumes. Q6. With growing competition and volatile market conditions, jobs are not secured as they ought to be previously. What are the factors looked into by the prospective employers? Identify the techniques, which should be used by an interviewee to get a good job. BBA102- Organization Behaviour Answers available on www.smuHelp.com Q1. Define the term Organisational Behaviour. Explain the importance of Organizational Behaviour. Q2. Explain the following: a) Span of Control b) Centralisation and Decentralisation Q3. Describe the personality traits influencing Organizational behaviour. Q4. Define the term motivation. Explain Maslows need Hierarchy theory. Q5. Explain the functions of communication. Mention some of the tips or techniques for effective communication. Q6. Write short notes on the following: a) Organization Culture b) Conflict management BBA103 Business Environment Answers available on www.smuHelp.com Q1. Monetary policy regulates the money supply in an economy. Analyse how monetary policy play an important role in the credit availability of an economy. Q2. Discuss the merits and demerits of Indian economy. Q3. Elucidate the key regulations applicable to business in India. Q4. Analyse two examples or cases of privatization in India. Q5. Differentiate GATT and WTO. Q6. Compare and contrast the different forms of Public sector Enterprises. BBA104Quantitative Techniques in Business Answers available on www.smuHelp.com Q1. Statistics plays a vital role in almost every facet of human life. Statistics. Discuss the functions of Statistics. Explain the importance of statistics in business and management. Q2. a. What do you understand by time series? What are the different types of variation in time series? Briefly describe each with an example. b. Construct a consumer price index for the information given by using Aggregate expenditure method Commodities Quantity 2007( 0 Q ) Unit 0 P 1 P 2007 2008 A 7 quintal 300 310 B 5 quintal 305 308 C 4 quintal 416 419 D 9 quintal 530 625 E 3 kg 18 23 F 5 quintal 1050 1070 Q3. What is statistical quality control? Discuss the various control charts.

BBA105 Computer Fundamentals Answers available on www.smuHelp.com Q1. a. Determine the decimal equivalent of the given number (38.36)8 b. determine the decimal equivalent of the given number (511)16 Q2. Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail? Q3. a. What is a Macro? b. How do you create Macro? Answers available on www.smuHelp.com