Before the Federal Communications Commission Washington, D.C. 20554 ANNUA 4! C.F.". # $4.200%&e' C(N) C*+( )ANC, -.A.,+,N.

*F ."AC,"*AD C*++UN)CA.)*N-, )NC. ,B Doc/et No. 0$01$ In compliance with the annual certification required under 47 C.F.R. 64.2009(e ! the under"i#ned officer of $raceroad Communication"! Inc. (%$raceroad& file" the followin# "tatement of compliance with the requirement" "et forth in 47 C.F.R. 64.200'! et seq. on (ehalf of $raceroad) '. I ha*e per"onal +nowled#e that $raceroad ha" implemented a ","tem (, which the "tatu" of a Cu"tomer-" .roprietar, /etwor+ Information (%C./I& appro*al can (e clearl, e"ta(li"hed prior to the u"e of C./I. 2. I ha*e per"onal +nowled#e that $raceroad o(tain" written appro*al for the u"e of it" cu"tomer"- C./I and that $raceroad ha" notified it" cu"tomer" of their ri#ht to re"trict $raceroad-" u"e of! di"clo"ure of and acce"" to their C./I prior to o(tainin# "uch written appro*al. 0ach cu"tomer-" record contain" a de"i#nation identif,in# whether or not $raceroad ha" o(tained! throu#h the proce""e" permitted (, the Federal Communication" Commi""ion-" (%FCC& rule"! the cu"tomer-" appro*al to u"e! di"clo"e or permit acce"" to hi" or her C./I. 1. I ha*e per"onal +nowled#e that $raceroad ha" de"i#nated a C./I Compliance 2fficer! who i" re"pon"i(le for "uper*i"in# the u"e! di"clo"ure! di"tri(ution or acce"" to it" cu"tomer"- C./I! that $raceroad train"! at lea"t once annuall,! it" per"onnel who ma, u"e! di"clo"e or ha*e acce"" to C./I a" to when "uch per"onnel are and are not authori3ed to u"e C./I in accordance with the requirement" of 47 C.F.R. 64.200'! et seq. and that $raceroad ha" an e4pre"" di"ciplinar, proce"" in place to deal with (reache" of C./I. 4. I ha*e per"onal +nowled#e that $raceroad ha" implemented procedure" to "afe#uard the di"clo"ure of it" cu"tomer"- C./I! includin# the followin#) procedure" for authentication of cu"tomer" (efore di"clo"in# C./I on cu"tomer5initiated telephone contact"! online acce"" or (u"ine"" office *i"it"6 a cu"tomer pa""word and (ac+up authentication ","tem6 notification of cu"tomer account chan#e"6 and notification of "ecurit, (reache" of cu"tomer C./I to law enforcement a#encie". In particular! $raceroad di"clo"e" call detail information (%C7I& in a cu"tomer5initiated call onl, after the cu"tomer pro*ide" a pre5e"ta(li"hed pa""word6 or! at the cu"tomer-" reque"t! (, "endin# the C7I to the cu"tomer-" addre"" of record6 or (, callin# (ac+ the cu"tomer at hi" or her telephone num(er of record. $raceroad di"clo"e" C./I to a cu"tomer in per"on at it" retail location(" onl, when the cu"tomer pre"ent" a *alid photo I7 and the I7 matche" the name on the account.

8. I ha*e per"onal +nowled#e that $raceroad maintain" record" of it" own and it" affiliate"- "ale" and mar+etin# campai#n" that u"e cu"tomer C./I and further maintain" a record of all in"tance" where C./I wa" di"clo"ed or pro*ided to third partie"! or where third partie" were allowed acce"" to cu"tomer C./I. $he record include" a de"cription of each campai#n! the "pecific C./I that wa" u"ed in the campai#n! and what product" and "er*ice" were offered a" part of the campai#n. $raceroad retain" all "uch record" for a minimum period of one (' ,ear. 6. I ha*e per"onal +nowled#e that $raceroad ha" e"ta(li"hed a "uper*i"or, re*iew proce"" re#ardin# it" compliance with the FCC-" rule" for out(ound mar+etin# "ituation" and that $raceroad maintain" record" of "uch compliance for a minimum period of one (' ,ear. $raceroad-" "ale" per"onnel o(tain "uper*i"or, appro*al of an, propo"ed out(ound mar+etin# reque"t for cu"tomer appro*al re#ardin# it" C./I! and a proce"" en"ure" that opt5out election" are recorded and followed. 7. I ha*e per"onal +nowled#e that $raceroad will maintain record" of an, di"co*ered (reache"! notice" to law enforcement! and their re"pon"e"! for at lea"t two (2 ,ear". 9. I ha*e per"onal +nowled#e that $raceroad ha" not recei*ed an, information with re#ard to the proce""e" prete4ter" are u"in# to attempt to acce"" C./I. 2n (ehalf of $raceroad! I repre"ent and warrant that the a(o*e certification i" con"i"tent with 47 CFR '.'7! which require" truthful and accurate "tatement" to the Commi""ion! and ac+nowled#e that fal"e "tatement" and mi"repre"entation" to the Commi""ion are puni"ha(le under $itle '9 of the :.;. Code and ma, "u(<ect $raceroad to enforcement action. 04ecuted on thi" '2th da, of Fe(ruar,! 20'4. $R=C0R2=7 C2>>:/IC=$I2/;! I/C.

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