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Why Do We Measure?
Process improvement
Improved performance today Improved performance in the future
Declaring success
Validate we achieved success criteria
This webinar focuses on second category Use a PMO Scorecard to focus on the right things and measure success
Convert indicators to underlying metrics Look for many ideas and angles
Be creative Hard metrics, soft metrics
Example
Standard quiz on project management fundamentals
PMOStep Project Management Framework 9 Copyright 2010 TenStep, Inc
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Set Targets
Some are easily determined (budget / deadline) Some are set as improvements from initial baseline Determine tolerances (+ / -) Define if success is all or nothing / partial success Example
90% of staff must take simple 10 question exam 90% of returned exams score 7 out of 10 or higher
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Example
The simple quiz will be delivered at the end of each project management overview class The PMO will collect and consolidate the results
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Summary
Many PMOs dont understand
What the organization thinks is important What the priorities are What it means to be successful
Many PMOs
Think they are successful but others disagree Think they add value but other disagree
The PMO Scorecard shows what is important The PMO Scorecard measures success
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More Information
TenStep, Inc. Tom Mochal, President 877-536-8434 Andrea.Krasnoff@TenStep.com
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Questions??
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