CCVP Boot Camp Syllabus

Day 1 – Monday

CVOICE v6.0

1. Introduction to VoIP
1.1. Introducing VoIP
1.2. Introducing Voice Gateways
1.3. Specifying Requirements for VoIP Calls
1.4. Understanding Codecs, Codec Complexity, and DSP Functionality
2. Voice Port Configuration
2.1. Understanding Call Types
Configuring Analog Voice Ports
2.2. Understanding Dial Peers
2.3. Configuring Digital Voice Ports Understanding QSIG
3. VoIP Gateway Implementation
3.1. Implementing H.323 Gateways
3.2. Implementing MGCP Gateways
3.3. Implementing SIP Gateways

Day 2 – Tuesday

4. Dial Plan Implementation on Voice Gateways

4.1. Understanding Dial Plans
4.2. Implementing Numbering Plans
4.3. Configuring Digit Manipulation
Configuring Path Selection
4.4. Implementing Calling Privileges on Cisco IOS Gateways
5. H.323 Gatekeepers
5.1. Introducing Gatekeepers
5.2. Configuring Basic Gatekeeper Functionality
5.3. Implementing Gatekeeper-Based CAC

Day 3 – Wednesday

6. ITSP Connectivity
6.1. VoIP Signaling and Call Control
6.2. Understanding Special Requirements for External VoIP Connections
6.3. Implementing a Cisco UBE

CVOICE Exam 642-436

CIPT 1 v6.0

1. Introduction to Cisco Unified Communications Manager

1.1. Understanding Cisco Unified Communication Manager Architecture
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CCVP Boot Camp Course Syllabus pg1

 1.2. Understanding Cisco Unified Communications Manager Deployment
and Redundancy Options
1.3. Installing and Upgrading Cisco Unified Communications Manager

Day 4 – Thursday

2. Administration of Cisco Unified Communications Manager

2.1. Understanding Cisco Unified Communications Manager Administration
Options
2.2. Managing Services and Initial Configuration of Cisco Unified
Communications
2.3. Managing User Accounts in Cisco Unified Communications Manager
3. Single- Site On-Net Calling
3.1. Configure Cisco Unified Communications Manager to support On-
Cluster Calling
3.2. Understanding Endpoints in Cisco Unified Communications Manager
3.3. Configuring Cisco Catalyst for Endpoints
3.4. Implementing and Hardening IP Phones
4. Single-Site Off-Net Calling
4.1. Implementing MGCP Gateways in Cisco Unified Communications
Manager
4.2. Configuring Cisco Unified Communications Manager Call-Routing
Components
4.3. Implementing Cisco Unified Communications Manager Digit
Manipulation
4.4. Implementing Calling Privileges in Cisco Unified Communications
Manager
4.5. Implementing Call Coverage in Cisco Unified Communications
Manager

Day 5 – Friday

5. Implementation of Media Resources, Features, and Applications

5.1. Implementing Media Resources
5.2. Configuring Cisco Unified Communications Manager User Features
5.3. Configuring Presence-Enabled Speed Dials and Lists
5.4. Integrating Cisco Unified Communications Manager with Voice-Mail
Systems
5.5. Implementing Cisco Unified Video Advantage

CIPT 1 Exam 642-446

Day 6 – Saturday

CIPT 2 v6.0

1. Multisite Deployments
1.1 Identifying Issues in a Multisite Deployment
CCBOOTCAMP
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CCVP Boot Camp Course Syllabus pg2

 1.2 Identifying Solutions for a Multisite Deployment
1.3 Implementing Multisite Connections
1.4 Implementing a Dial Plan for Multisite Deployments
2. Centralized Call-Processing Redundancy
2.1 Examining Remote Site Redundancy Options
2.2 Implementing SRST and MGCP Fallback
2.3 Implementing Cisco Unified Communications Manager Express in
SRST Mode

Day 7 – Sunday

3. Bandwidth Management and Call Admission Control

3.1 Implementing Bandwidth Management
3.2 Implementing Call Admission Control
4. Features and Applications for Multisite Deployments
4.1 Implementing Call Applications on Cisco IOS Gateways
4.2 Implementing Device Mobility
4.3 Implementing Extension Mobility Implementing Cisco Unified
Mobility
5. IP Telephony Security
5.1 Understanding Cryptographic Fundamentals and PKI
5.2 Understanding Native Cisco Unified Communications Manager
Security Features and Cisco Unified Communications Manager PKI,
Implementing Security in Cisco Unified Communications Manager

Day 8 – Monday

CIPT 2 Exam 642-456

QOS v2.2

1. Introduction to IP QoS
1.1. Understanding the Need for QoS
1.2. Understanding QoS
1.3. Implementing QoS
2. The Building Blocks of IP QoS
2.1. Identifying Models for implementing QoS
2.2. Understanding the Integrated Services Model
2.3. Understanding the Differentiated Services Model
2.4. Identifying QoS Mechanisms
2.5. Understanding QoS in the Life of a Packet.
3. Introduction to Modular QoS CLI and AutoQoS
3.1. Introducing Modular QoS CLI
3.2. Introducing Cisco AutoQoS VoIP
3.3. Introducing Cisco AutoQoS Enterprise
4. Classification and Marking
4.1. Understanding Classification and Marking
4.2. Using MQC for Classification
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CCVP Boot Camp Course Syllabus pg3

 4.3. Using MQC for Class-Based Marking
4.4. Using NBAR for Classification
4.5. Configuring QoS Pre-Classify
4.6. Configuring QoS Policy Propagation through BGP
4.7. Configuring LAN Classification and Marking

Day 9 – Tuesday

5. Congestion Management
5.1. Introducing Queuing
5.2. Understanding Queuing Implementations
5.3. Configuring FIFO and WFQ
5.4. Configuring CBWFQ and LLQ
5.5. Configuring LAN Congestion Management
6. Congestion Avoidance
6.1. Introducing Congestion Avoidance
6.2. Introducing RED
6.3. Configuring Class-Based Weighted RED
6.4. Configuring Explicit Congestion Notification
7. Traffic Policing and Shaping
7.1. Understanding Traffic Policing and Shaping
7.2. Configuring Class-Based Policing
7.3. Configuring Class-Based Shaping
7.4. Configuring Class-Based Shaping on Frame Relay Interfaces
7.5. Frame Relay Voice – Adaptive Traffic Shaping and Fragmentation
8. Link Efficiency Mechanisms
8.1. Understanding Link Efficiency Mechanisms
8.2. Configuring Class-Based Header Compression
8.3. Configuring Link Fragmentation and Interleaving
9. QoS Best Practices
9.1. Understanding Traffic Classification Best Practices
9.2. Deploying End-to-End QoS
9.3. Providing QoS for Security

Day 10 – Wednesday

1. Review QOS and run through configuration exams and questions

QOS Exam 642-642

TUC 1.0

1. Methodology and Tools for Troubleshooting Cisco Unified

Communications Systems
1.1. Introducing Cisco Unified Communications Systems Troubleshooting
1.2. Troubleshooting Methodology in Cisco Unified Communications
Systems
1.3. Gathering Information for Troubleshooting
CCBOOTCAMP
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CCVP Boot Camp Course Syllabus pg4

2. Troubleshoot Cisco Unified CallManager-Related Issues
2.1. Troubleshooting Common Endpoint Registration Issues
2.2. Troubleshooting Cisco Unified CallManager Availability Issues
2.3. Troubleshooting Cisco Unified CallManager Security Issues
2.4. Troubleshooting Database Replication Issues
2.5. Troubleshooting LDAP Replication Issues
2.6. Troubleshooting Common Gateway Registration Issues
3. Voice Quality
3.1. Quality of Service
3.2. Troubleshooting Voice over IP Quality Problems
4. Cisco Unity Troubleshooting
4.1. Cisco Unity Basics and Configuration Parameters
4.2. Cisco Unity System Tools and Troubleshooting

Day 11 – Thursday

5. Escalation
5.1. Using the Technical Assistance Center (TAC)
5.2. TAC Cases and Telephone Service Providers
5.3. Introducing Call Setup Issues and Causes
5.4. Troubleshooting On-Premises Single-Site Calling Issues
5.5. Troubleshooting Offsite Call Issues
5.6. Troubleshooting Intercluster Dial Plan Issues
5.7. Troubleshooting Gatekeepers in a Cisco Unified Communications
System
6. Troubleshoot Voice and Video Quality Issues
6.1. Defining Common Voice and Video Quality Issues
6.2. Troubleshooting VoIP Quality Problems
6.3. Troubleshooting Quality Problems of Cisco Unified Video Advantage
6.4. Troubleshooting Common Cisco Unity Integration Issues
6.5. Troubleshooting CTI Issues
6.6. Troubleshooting Media Resources

Day 12 – Friday

TUC Exam 642-426

1. Session Review

CCBOOTCAMP
375 N. Stephanie Street Bldg. 21 Suite 2111 Henderson, NV 89014
www.ccbootcamp.com Website 877.654.2243 Toll Free 702.446.0357 Fax

CCVP Boot Camp Course Syllabus pg5