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Here is a summary of the document in 3 sentences or less:
[SUMMARY] This document presents seven challenges or skills for more cooperative communication: listening more attentively, inviting conversation and clarifying intentions, expressing oneself more clearly and completely, transforming complaints into requests, asking more open and creative questions, expressing more appreciation, and focusing on continuous learning by applying the first six challenges daily. The goal is to provide exercises and tools to improve communication skills and have more satisfying dialogues at work, home, and in the community.
Here is a summary of the document in 3 sentences or less:
[SUMMARY] This document presents seven challenges or skills for more cooperative communication: listening more attentively, inviti…