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e-Support Filename: Date:

TP07 198a.pdf 07-25-07

PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED: See Table Below SUBJECT: Improving the Stability of Pressure Applied by the Vertical Path Roller to Prevent Jam Code 0105 Technical Publication has been Updated PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:
Products Affected: imageRUNNER 2230 imageRUNNER 2830 imageRUNNER 3530 imageRUNNER 2270 imageRUNNER 2870 imageRUNNER 3570 imageRUNNER 4570 imageRUNNER 3030 imageRUNNER 3035 imageRUNNER 3045 Serial Numbers Affected: MSA00001 and Later MSZ00001 and Later MTM00001 and Later All All All All MUG00001 and Later MUP00001 and Later MUY00001 and Later

GENERAL: This Technical Publication is to inform the field on a way to improve the stability of pressure applied by the vertical path roller to prevent jam code 0105. DETAILS: To further improve the stability of pressure applied by the vertical path roller [A], the following changes have been implemented.

P-1 Cross section view [A] Vertical path roller


THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO, CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED. For additional technical information, please visit the Canon Systems and Technical Support Division website at: www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.

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e-Support Filename: Date:

TP07 198a.pdf 07-25-07

1. A change has been made to the member helping the vertical path roller applying pressure from the right lower door sheet B [B] to an inner door pressure plate [C]. (Change in the pressure application mechanism of the vertical path roller).

P-2 [B] [1]

OLD TYPE Right lower door sheet B Right lower inner door ass'y

P-3 [C]

NEW TYPE Inner door pressure plate

2. Because of the change to the inner door pressure plate, the vertical path roller pressure becomes greater, thus making the right lower door open easily. To prevent this from occurring, the spring pressure of the tension spring has been increased; therefore reinforcing the latching of the right lower door lock mechanism.

P-4 [D]

RIGHT LOWER DOOR ASSEMBLY Tension Spring

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e-Support Filename: Date:

TP07 198a.pdf 07-25-07

3. To further minimize static buildup corresponding to the change to the inner pressure plate, a grounding wire has been added to a screw hole on the upper pickup ass'y mount plate [E] and an access opening has been added on the PCB cover [F].

P-5 [E] [F]

INTERNAL COMPONENTS 1 Upper pickup assy mount plate PCB cover

SERVICING: If you have an imageRUNNER device which is experiencing a jam code 0105, replace the old type parts with the new type parts listed on the next page. Note: The supply of old type service parts will continue to be stocked for machines that do not experience jam code 0105 issues.

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e-Support Filename: Date:

TP07 198a.pdf 07-25-07

SERVICE PARTS:
P.C. Page 145

No. 1 Old New 2 Old New 3 Old New 4 Old New 5 Old New 6 Old New

Description GUIDE, DECK PATH

Part Number FL2-0126-010 FM3-1298-000

RIGHT LOWER DOOR ASSEMBLY

FM2-0131-020 FM3-1296-000

145

RIGHT LOWER INNER DOOR ASS'Y

FM2-0132-000 FM3-1297-000

104

SPRING, TENSION

FU5-2030-000 FU6-2974-000

145

PLATE, PICK-UP ASS'Y MOUNT, U

FC5-0567-000 FC5-0567-010

102

COVER, PCB

FC5-0641-000 FC5-0641-010

102

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