MOHIT SEN

(773) 351-1397 (m) (773) 477-8360 (h) Chicago, IL 60657

senchicago@yahoo.com
Experienced Strategy and Execution Professional with passion and track record for delivering solutions that impact
the bottom-line and create competitive advantage. Proven success record in program execution, high performance team development, and business strategy. Balanced blend of both consulting and corporate experiences.

EXPERIENCE SUMMARY
Implementation Specialist. Effective program manager of complex solutions involving globally dispersed teams.
Deployment coordination and cross functional team management for a global deployment of an ERP solution. Managed implementation of a complete overhaul of call center technology involving off-shore development and inhouse testing. Program management of a data center setup involving application and data migration. Testing and Deployment coordination of the implementation of a co-branded e-commerce solution.

High Performance Team Developer. Lead by example style that guides professional growth and provides opportunities.
Formed the organizations first independent Quality Assurance group directed to improve software solutions . Group was successful in reducing post implementation error by 95%. Group instituted best practices in requirements tracing and performance testing. Formed the organizations first Architecture Group consisting of application, data, and system architects at CNA. Introduced and pioneered the concept of information architecture. Formed organizations first Business Consulting group responsible for all business analysis, requirements development, and process change. Group instituted several best practices in areas of process documentation and reengineering.

Strategic Thinker. Unique blend of business, technical, and financial acumen minimizes costs and maximizes productivity.
Facilitated the development of a BYOD and mobility strategy for a large fast food company. A n a l y z e d sales and underwriting operations and reengineered quote to policy processes. Reduced Quote to policy time from 1 week to 4 hours. instituted the first user driven content management. Reduced content refresh time from 1 week to 1 day. Reengineered billing processes to improve efficiency and accuracy. Achieved 95% reduction in error rates.

PROFESSIONAL EXPERIENCE
VISALIGN.LLC, CHICAGO, ILLINOIS2008 TO PRESENT. Founder and President, Consulting firm providing Execution and Advisory Services.
A d v i s e d Global Fortune 500 Fast Food Company on Mobility strategy and Phase 1 Implementation. Advised PR firm CFO on multimillion dollar global PeopleSoft implementation. Resulted in savings of over $2MM. Managed data center migration for an international brokerage involving application and data migration. Resulted in on time delivery of a project that was initially 8 weeks behind schedule. I n t e r i m CIO for mid-west family owned publishing company hired to reorganize and modernize IT operations. A d v i s e d executive team of a growing mid-west bank on governance and quality assurance best practices. Improved on time and on budget project delivery record from 40% to 85%.

DIAMOND MANAGEMENT AND TECHNOLOGY CONSULTANTS, CHICAGO, ILLINOIS2007 TO 2008. Principal, Financial Services Practice.
P a r t i c i p a t e d in advisory engagements with Capital Markets, Investment and Retail Banking firms. Interim manager of Solution Delivery group designed to d e l i v e r q u a l i t y s o l u t i o n s to the Supply Chain, Sales & Marketing, Mobile Workforce, and Customer Support business areas of a Consumer goods distribution company. Reduced costs by 30%.

NATIONAL OPINION RESEARCH CENTER (NORC) AT THE UNIVERSITY OF CHICAGO, CHICAGO, ILLINOIS2004 TO 2006. Vice President and CTO, Reported to CEO.
Managed 14 month $8MM overhaul of call center operations and platform. Managed full program involving Coordinating activities across 3 time zones with off-shore development in the UK and Russia. D e v e l o p e d comprehensive 3 year roadmap for application consolidation. Collaborated with CEO, COO and CFO to obtain buy-in at all levels. Reduced budget by 15%.

CNA, CHICAGO, ILLINOIS2001 TO 2004. CIO and Assistant Vice President, Group Benefits Division. Reported to Group CIO and President.
Developed comprehensive product market strategy in collaboration with executive management targeted at achieving 2X growth in NOI in 5 years. Achieved goals in 2 years along with a reduction of 300 basis points in operating costs. Developed IT strategy and 4 year roadmap to support business strategy. Roadmap consisted of a services oriented architecture involving application consolidation and database rationalization, introduction of e-business technologies, data warehousing, business intelligence, IVR, and imaging. Managed overall team of 80 staff and 40 consultants and an annual IT operating budget of $30m. Delivered on all projects planned for the period prior to the division being successfully spun-off to the Hartford. Spinoff provided $800m infusion of capital to CNA. Completed projects 5% under budget and 95% on schedule. CSC CONSULTING, W ALTHAM, MASSACHUSETS1991 TO 2001 Principal, Management Consulting, Diversified Industry Practice. Engagement Manager during the due diligence phase of an M&A effort for Morgan Stanley Dean Witter. Led a team to conduct the technology assessment for all 9 companies involved. Subsequently provided strategic guidance to 3 companies for developing their future integration strategy. Engagement Manager responsible for developing the strategy and approach for technology transition for all businesses of American Express. Plan addressed cost of ownership reduction of over $50M. .Engagement Manager implementing on-ramp architectures for participants of Transora solution offerings. Engagement Manager responsible for reviewing overall architecture and system performance for eBay. Solely responsible for project oversight, budget management, and strategy development. Recommendations resulted in cost avoidance of over $20m. Project Manager during the Reengineering project for Hunt-Wesson. Produced multi-million dollar cost savings and large increases in ROI. 3X improvement in order to cash cycle time.

JAMES MARTIN & ASSOCIATES, LONDON, ENGLAND 1988-1989, Senior Consultant ARTHUR ANDERSEN LLP, LONDON, ENGLAND 1986-1988, Senior Consultant

EDUCATION AND TRAINING

MBA, University of California, Berkeley, CA Emphasis - Strategy.
MS, MIS, Northern Illinois University, DeKalb IL. BS, Industrial Engineering, Jadavpur University, Calcutta, India. Managing High Technology Professionals, MIT Cambridge, MA. 2003.

REPRESENTATIVE CLIENT LIST

Financial Services: Morgan Stanley, American Express, Bank of New York-Mellon, State Street Bank, Harris Bank, Marquette Bank, CNA, Hub International, Other Industries: Boise Cascade, Abbott Laboratories, Entergy, Cal Energy, Kaiser Permanente, eBay, Sun Microsystems, California State Automobile Association, DuPont, NECX, Bristol-Myers Squibb, Hunt-Wesson, PepsiAmericas, Chicago Sun Times, Law Bulletin Publishing Co., Edelman. Public Sector: Internal Revenue Services, Health and Human Services, Center for Disease Control.

REFERENCES AVAILABLE UPON REQUEST