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T E C H N I C A L B R I E F I N G : M E D I A C E N T E R P E R S O N A L C O M PUTER TRAINING D ECEMBER 28, 2004 M I S S I O N C A S E NUMBER: 6539748 INVES T I G AT I O N T I M E : 180 Minutes (3 hours) REQU I R E D E V I D E N C E : Microsoft Windows Media Center Personal Computer (MCPC, required) Media Center Extender (optional) Wired or wireless network (required); wired or 802.11a suggested, 802.11g mininum required. Broadband internet service (required) Cable or satellite (required for extended TV features) Previously installed television (optional but suggested); +SER V I C E I N C L U D E S : Setup and configuration of one MCPC computer S e t u p a n d c o n f i g u r a t i o n o f a w i r e l es s n e t w o r k Connection of MCPC and broadband to wireless network Cabling of MCPC computer or setup and cabling of MCPC Extender to existing television and/or receiver R e m o v a l o f u n n e c e s s a r y A / V c o m p o n e n t s t h a t a r e r e p l a c e d b y M C P C f e a t u r e s ( e x . Ti Vo , D V D p l a y e r, e t c . ) -NOT I N C L U D E D : Universal remote programming; MCPCs come with a remote to control the MCPC itself. S e t u p o f h o m e t h e a t e r o r A / V e q u i p m e n t t h a t i s n o t p a r t o f t h e M C P C s e t u p s e r v i c e , h o m e t h e a t r e i n s t a l l ation is available a t a s e p e r a t e a s e r v i c e f e e . S e e l o ca l h o m e t h e a t r e d e p a r t m e n t s f o r d e t a i l s . +CON N E C T I V I T Y: Plan the network and placement of the MCPC, Extender (if available), base station, and A/V hookup. S e t u p t h e w i r e d / w i r e l e s s n e t w o r k f o l l o w i n g s t a n d a r d p r o c e d u r e s a n d a d d b r o a d b a n d c o n n e c t i v i t y w h e r e applicable. S e t u p t h e M C P C c o m p u t e r, t h i s s e t u p w i l l b e n o d i f f e r e n t t h a n a s t a n d a r d c o m p u t e r, v e r i f y b r o a d b a n d c o nnectivity. Join the MCPC computer to the wired/wireless network.

P r e f e r r e d c o n f i g u r a t i o n s w o u l d i n v o l v e z e r o w i r e l e s s s g e m e n t s / h o p s . O n e w i r e l e s s h o p b e t w e e n a h a r d wired MCPC (into a r o u t e r ) a n d a n e x t e n d e r o r a w i r e l e s s r o u t e r a n d a M C P C t h a t i s h a r d w i r e d i n t o a A / V s y s t e m i s a c c e p t able. The first d i a g r a m a b o v e d i s p l a y s a g o o d s e t u p , t h e s e c o n d d i a g r a m d i s p l a y s a c o n f i g u r a t i o n t h a t h a s a m u c h b e t t e r chance of wireless signal problems due to the use of a second wireless segment/hop. M i c r o s o f t h a s r a t e d w i r e l e s s c o n f i gu r a t i o n s b e s t s u i t e d f o r M C P C u s e , 8 0 2 . 1 1 a w i r e l e s s n e t w o r k s w i l l b e the best c o n n e c t i o n t o s t r e a m v i d e o f r o m a M C P C t o a n E x t e n d e r D e v i c e . U s i n g 8 0 2 . 1 1 g w i l l s h o w l e v e l s o f s i g n a l degradation and p o s s i b l y p o o r q u a l i t y. I f 8 0 2 . 1 1 g i s u s e d p l e a s e n o t e i n t h e s e r v i c e c a l l n o t e s a s a d i s c l a i m e r t o s e r v i c e a nd inform the c l i e n t o f t h e p o s s i b l e i s s u e s . 8 0 2 . 1 1 b s h o u l d n e v e r b e u s e d f o r s t r e a m i n g t o E x t e n d e r D e v i c e s , a n d w e w i ll not support t h i s t e c h n o l o g y i n t h e i n s t a l l a t i o n o f a M C P C w i r e l e s s e n v i r o n m e n t . I f t h e c l i e n t o n l y h a s 8 0 2 . 1 1 b , i n f o r m them we cannot perform the installation and offer to upgrade them with a 802.11a/g unit. D e t e r m i n e w h i c h c a b l e s y o u n e e d . M i c r o s o f t h a s p r o v i d e d a g o o d , b e t t e r, b e s t c a b l i n g r e f e r e n c e . C o n f i g u ration of the c o m p u t e r t h a t t h e c l i e n t h a s p u r c h as e d a l o n g w i t h t h e c o n f i g u r a t i o n o f t h e c l i e n t s A / V e q u i p m e n t w i l l d i ctate these c o n n e c t i o n s . U s e t h e b e s t c o n f i g u r a t i o n t h a t t h e c l i e n t s A / V h a r d w a r e a l l o w s , p r o v i d i n g y o u h a v e t h e p r oper cabling. Use t h e c a b l e r e f e r e n c e o n t h e n e x t p a ge t o h e l p y o u c h o o s e w h i c h c a b l e s t o u s e t o c o n n e c t t h e M e d i a C e n t e r Extender to the c l i e n t s T V. C o m p o n e n t c a b l e s p r o v i d e t h e b e s t p i c t u r e q u a l i t y, f o l l o w e d b y S - Vi d e o c a b l e s , a n d t h e n c o m posite cables. T h e d i f f e r e n c e o f q u a l i t y i n t h e i n p u t / o u t p u t i n t e r f a c e c a n b e s i g n i f i c a n t . U s e o f c o m p o n e n t v i d e o w i l l u s ually improve the
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readability of text and viewing of high contrast images. I f y o u a r e c o n n e c t i n g t h e M C P C d i r e c t l y to a h i g h e n d t e l e v i s i o n u s e a D V I c o n n e c t i o n w h i c h w i l l p r o v i d e t h e b e s t v i d e o q u a l i t y a v a i l a b l e ( n o t p i c t u red below).

Connect both audio and video on the MCPC or Extender device to A/V system.

A t t a c h t h e b a s i c c a b l e , p r e m i u m ( u n s c r a m b l e d ) c a b l e , o r s a t e l l i t e s i g n a l i n t o t h e i n p u t j a c k s o n t h e T V t uner c a r d o n t h e b a c k o f t h e M C P C . F o r p r e m i u m c a b l e a n d s a t e l l i t e c o n n e c t i o n s y o u n e e d t o a d d t h e I R c o n t r ol cable o n t o t h e d e s c r a m b l e r / c o n t r o l b o x a n d a r e m o t e s e n s o r t h a t i s a l s o c o n n e c t e d t o a U S B p o r t ( s e e t h e q u i c k start guide for diagram and further description). P o w e r o n t h e M C P C o r E x t e n d e r D ev i c e a n d A / V s y s t e m , t u n e T V a n d / o r r e c e i v e d t o t h e a p p r o p r i a t e v i d e o input settings
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+SET U P T V S I G N A L O n t h e M C P C m e n u A d d i t i o n a l S e t u p t h e r e i s a n o p t i o n t o , C o n f i g u r e Tu n e r s , T V S i g n a l , a n d G u i d e . E nter t h i s m e n u a n d f o l l o w t h e o n s c r e e n m e s s a g i n g t o p r o p e r l y s e t d i s p l a y s e t t i n g s a n d c o n f i g u r e t h e G u i d e for proper channel listing. +EXT E N D E R D E V I C E S E T U P ( I F N E C E S S A RY ) The extender will display a setup key. Write this down, you will need this in a later step. The extender comes with a Windows Media Center Extender Setup CD, run this disc on the MCPC. F o l l o w t h e o n s c r e e n p r o m p t s t o c o m p l e t e t h e e x t e n d e r s e t u p , y o u w i l l b e p r o m p t e d f o r t h e s e t u p k e y and you may be asked to return to the Extender Device to complete the installation. +SHA R E C O N T E N T T O B E V I E W E D O N E X T E N D E R D E V I C E O R O N O T H E R C O M P U T E R S O N T H E N E T W O RK TO S H A R E A F O L D E R 1. C l i c k S t a r t , p o i n t t o A l l P r o g r a m s , p o i n t t o A c c e s s o r i e s , a n d t h e n c l i c k W i n d o w s E x p l o r e r. 2. L o c a t e t h e f o l d e r y o u w a n t t o s h a r e . 3. R i g h t - c l i c k t h e f o l d e r, a n d t h e n c l i c k S h a r i n g a n d S e c u r i t y. 4. D o o n e o f t h e f o l l o w i n g : If the Share this folder on a network check box is available, select the check box. I f t h e S h a r e t h i s f o l d e r o n a n e t w o r k c h e c k b o x i s n o t a v a i l a b l e , t h e n t h e c o m p u t e r i s n o t c o n n e c t e d t o t he network. If you would like to set up a home network, click the Network Setup Wizard link and follow the i n s t r u c t i o n s t o c o n n e c t t h e c o m p u t e r t o t h e h o m e n e t w o r k a n d t o t u r n o n s i m p l e f i l e s h a r i n g . O n c e f i l e s haring i s e n a b l e d , s i m p l y c h e c k t h e s h a re t h i s f o l d e r c h e c k b o x . I f y o u w i s h t o u s e a d v a n c e d f i l e s h a r i n g . NOTE : A n o n y m o u s l o g o n p r i v i l e g e s m u st b e a d d e d t o u s e r s a n d g r o u p s f o r p e r m i s s i o n s a n d s e c u r i t y w h e n u s i ng adva n c e d f i l e s h a r i n g . T h i s a l l o w s t h e M e d i a C e n t e r E x t e n d e r t o a c c e s s t h e c o n t e n t i n t h e s h a r e d f o l d e r s . +VIE W I N G C O N T E N T O N T H E M E D I A C E N T E R E X T E N D E R D E V I C E To fi n d m u s i c , v i d e o s , a n d p i c t u r e s t h a t a r e s t o r e d o n t h e M e d i a C e n t e r P C , o r o t h e r c o m p u t e r s o n t h e n e t w o rk, use the f o l l o w i n g p r o c e d u r e s : TO FI N D P I C T U R E S 1. O n t h e E x t e n d e r, f r o m t h e M e d i a C e n t e r S t a r t m e n u , s e l e c t M y P i c t u r e s . 2. S e l e c t F i n d P i c t u r e s . 3. S e l e c t A d d f o l d e r s , a n d t h e n s e l e c t N e x t . 4. D o o n e , o r b o t h , o f t h e f o l l o w i n g : To a d d p i c t u r e s t h a t a r e o n t h e M e d i a C e n t e r P C , s e l e c t A d d f o l d e r s o n t h i s c o m p u t e r. To a d d p i c t u r e s t h a t a r e o n a n o t h er c o m p u t e r o n t h e n e t w o r k , s e l e c t A d d s h a r e d f o l d e r s f r o m a n o t h e r c o m p u t e r. 5. S e l e c t t h e f o l d e r o r f o l d e r s t h a t c o n t a i n t h e p i c t u r e s , s e l e c t N e x t , a n d t h e n s e l e c t F i n i s h . TO FI N D M U S I C 1. O n t h e E x t e n d e r, f r o m t h e M e d i a C e n t e r S t a r t m e n u , s e l e c t M y M u s i c . 2. D o o n e o f t h e f o l l o w i n g : I f t h i s i s t h e f i r s t t i m e m u s i c h a s b e e n a d d e d , s e l e c t Ye s . I f m u s i c h a s b e e n p r e v i o u s l y a d d e d , p r e s s t h e M o r e I n f o b u t t o n o n t h e r e m o t e c o n t r o l , a n d t h e n s e l e c t Add Music. 3. S e l e c t A d d f o l d e r s , a n d t h e n s e l e c t N e x t . 4. D o o n e , o r b o t h , o f t h e f o l l o w i n g : To a d d p i c t u r e s t h a t a r e o n t h e M e d i a C e n t e r P C , s e l e c t A d d f o l d e r s o n t h i s c o m p u t e r. To a d d p i c t u r e s t h a t a r e o n a d i f f er e n t n e t w o r k e d c o m p u t e r, s e l e c t A d d s h a r e d f o l d e r s f r o m a n o t h e r c o m puter. 5. S e l e c t t h e f o l d e r o r f o l d e r s t h a t c o n t a i n t h e m u s i c , s e l e c t N e x t , a n d t h e n s e l e c t F i n i s h . TO FI N D V I D E O S 1. O n t h e E x t e n d e r, f r o m t h e M e d i a C e n t e r S t a r t m e n u , s e l e c t M y Vi d e o s . 2. S e l e c t F i n d Vi d e o s . 3. S e l e c t A d d f o l d e r s , a n d t h e n s e l e c t N e x t . 4. D o o n e , o r b o t h , o f t h e f o l l o w i n g : To a d d p i c t u r e s t h a t a r e o n t h e M e d i a C e n t e r P C , s e l e c t A d d f o l d e r s o n t h i s c o m p u t e r. To a d d p i c t u r e s t h a t a r e o n a n o t h er c o m p u t e r o n t h e n e t w o r k , s e l e c t A d d s h a r e d f o l d e r s f r o m a n o t h e r c o m p u t e r. 5. S e l e c t t h e f o l d e r o r f o l d e r s t h a t c o n t a i n t h e m u s i c , s e l e c t N e x t , a n d t h e n s e l e c t F i n i s h . If yo u a r e e x p e r i e n c i n g i s s u e s a t t h i s p o i n t s e e t h e t r o u b l e s h o o t i n g g u i d e p r o v i d e d w i t h M C P C s e t u p g u i d e f or furth e r a s s i s t a n c e o r c h e c k o u t h t t p : / / s u p p o r t . m i c r o s o f t . c o m .

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+CLIENT TOUCH POINTS Review the following features with the client to ensure that they have an understanding of their product. M y T V V i e w i n g l i v e T V , R e c o r d i n g T V, M a n a g i n g R e c o r d e d T V My Music and Radio My Pictures My Videos Play DVD Media Center Extenders N O T E : E x t e n d e r D e v i c e s h a v e a f e w l i m i t a t i o n s a s l i s t e d f r o m M i c r o s o f t t h e y l a c k t h e a b i l i t y t o d o t h e f o l lowing: My Pictures: print, transitions on slide shows including animations and cross-fading My Music: fast forward/rewind, visualizations M y T V: a d j u s t i n g d i s p l a y s e t t i ng s , s l o w m o t i o n , s t e p f o r w a r d / b a c k w a r d , z o o m , H D T V M y Vi d e o s : W i n d o w s M e d i a Vi d e o ( W M V ) f a s t f o r w a r d / r e w i n d Creating CDs and DVDs, Sync to Device +FIELD NOTES The field notes should include the following information Status of computer(s) and network at arrival Computer setup steps that were taken Network configuration, including security setting that were used E x t e n d e r D e v i c e K e y a n d s e t t i ng s u s e d A/V cables used and to what devices (ex. directly to the TV or received) Ve r i f y i n t e r n e t c o n n e c t i v i t y, e x t e n d e r c o n n e c t i v i t y, G u i d e , s o u n d , a n d v i d e o f u n c t i o n a l i t y The topics that were discussed during a quick training session My TV My Music and Radio My Pictures M y Vi d e o Playing a DVD Extender usage Any additional topics that were covered R e c o m m e n d a t i o n o n h o w t o e n h a n c e t h e c l i e n t s c o m p u t e r e x p e r i e n c e

This has been an official communiqu from the Geek S q u a d - 2 4 H o u r C o m p u t e r S u p p o r t t a s k F o r c e - S e r v i n g t h e P u b l i c , P o l i c i n g Te c h n o l o g y a n d P ro t e c t i n g t h e Wo r l d . The information contained in this message and any a t t a c h m e n t h e r e t o i s p r i v i l e g e d , c o n f i d e n t i a l , a n d i s f o r t h e s o l e u s e o f t h e i n t e n d e d r e c i p i e n t . I f t h e r e a d e r o f this message is not the intended recipient, or an emp l o y e e o r a g e n t r e s p o n s i b l e f o r d e l i v e r i n g t h i s m e s s a g e t o t h e i n t e n d e d r e c i p i e n t , y o u a r e h e r e b y n o t i f i e d t h a t any dissemination, distribution or copying of this com m u n i c a t i o n m a y b e a v i o l a t i o n o f l a w a n d i s s t r i c t l y p r o h i b i t e d . I f y o u h a v e r e c e i v e d t h i s c o m m u n i c a t i o n i n e r r o r, p l e a s e d i s c a r d i m m e d i a t e l y. Page 4

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