Dear respondent, This survey is carried out to find out about students level of satisfaction when using academic

library in IPGKTHO. Please answer these questions honestly, as your answers are confidential and only be used for academic purpose. Your cooperation and time in answering the questions are much appreciated. Thank you. Class Gender Age : _____________________ : Male Female

: _____

1. Have you ever visited the IPGKTO Library? No Yes

2. If yes, how frequent you go to the library?

1 - Never 2 Rarely 3 Occasionally 4 Frequently 5 Very Frequently

3. If no, why? _____________________________________________________________________ _____________________________________________________________________ 4. How important is the library towards your academic achievement?
1 Not Important at All 2 Somewhat Important 3 Not Sure 4 Important 5 Very Important

5. What kind of books can be found in the library? Fiction Non-Fiction Historical Academic Fantasy Romance Realistic Science Fiction Sports Biographies Reference Magazine Dictionary Encyclopaedia

Others : __________________ (Please state)

6. How are the librarians services?

1 - Poor 2 Fair 3 Good 4 Excellent 5 Very Excellent

7. It is easy to find any types of book in the library.

1 Strongly Disagree 2 Disagree 3 Neutral 4 Agree 5 Strongly Agree

8. Services provided in IPGKTOs library. Borrowing, renewing, holding, recalling, returning library Borrowing Ask a librarian Reserves Interlibrary Service Copying / Printing Study Spaces Instruction Media Service Request Purchase IPGKTHO Digital Repository Digital Services Others 9. What is your level of satisfaction when using any of the librarys services?
1 Very Dissatisfied 2 Dissatisfied 3 Neither satisfied nor dissatisfied 4 Satisfied 5 Very Satisfied materials Email or Chat with a Librarian - Call or visit a reference desk Finding hard copy and electronic reserve materials - Placing materials on reserve Interlibrary loan request Places to study in groups - Places to study alone Online tutorials Collections of Audiovisual materials for faculty and for visitors Request that the library purchase a book, journal, musical score, CD, DVD or any other material The IPGKTHO Digital Repository accepts, archives, and provides access to the scholarly and research works of IPGKTHO, as well as works that reflect the intellectual and service environment of the campus. Protecting your intellectual property - Current and past digital projects

10. In your opinion, what improvements can be done to upgrade your satisfaction level towards the IPGKTHOs Library? _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________

Thank you.