Dear Candidate,

Congratulations!!!

Thank you for accepting our offer of appointment. We look forward to you becoming a part of the Ericsson family.

Please find attached herewith FAQs which will answer basic questions you may have during the course of joining the company.

The FAQs touch upon the following aspects:

1. Time of joining ,Location, Working hours 2. Training Related 3. Mandatory Documents required at the time of joining. 4. Background Verification process. 5. Relocation & Guest House Procedure. 6. Joining Claim reimbursement process. 7. Medical Check-up and insurance 8. Bank Account for salary. 9. Service Agreement related 10. Transportation facilities 11. Others

Any query that remains unanswered can be addressed to the undersigned at the following mailing address:

With best wishes Yours Sincerely,

For ERICSSON INDIA GLOBAL SERVICES PRIVATE LIMITED

Human Resources

Annexure 2:- Joining FAQs

1) Time of joining, Location, Working hours

What will be the time of reporting for joining?

A: The reporting time window for joining is 08:00 AM - 08:30 AM on the agreed date of joining. In case of delay in reaching the venue, your joining date will be deferred to the next available date.

Where do I need to report for Joining? A: Please refer the communication which you have received from your recruiting SPOC indicating your date, time and location of joining. The joining takes place at the locations as mentioned below and you are required to attend the joining at any of the designated place.

DELHI (NCR): Knowledge Boulevard, Tower A, Sector -62, Noida - 201301, UP Board no: +91 120 3029200

BANGALORE: Ground Floor, Bagmane World Technology Center Marathalli Ring Road, Doddanekundi Village, K R Puram Hobli, Mahadevapura Bengaluru 560048

KOLKATA: DLF IT Park II, Block 1A, Action Area II, Rajarhat, Kolkata- 700156 Board no: +91 33 44074000 CHENNAI: 4th Floor, South Block, Tamarai Tech Park, S.P. Plot No. 16 to 20 & 20A, Thiru Vi Ka Industrial Estate, Inner Ring Road, Guindy, Chennai 600032 Board no: +91 44 45964000

GURGAON: Block A, King Canyon "ASF Insignia " The IT/ITES SEZ,Gurgaon Faridabad Road Gwal Pahari, Gurgaon - 122003

PUNE: Vimannagar, Giga Space Beta II, 6th floor, Pune

How can I send my acceptance of offer letter?

A: You may send your acceptance by replying on the same mail through which you have received the offer of appointment.How can I ask change of location of joining and Date of joining

A: There will be no change in location nor date of joining as they are decided as per business need

What will be the working hours of Ericsson?

A: At Ericsson, our usual working hours are from 8:30AM till 5:30 PM from Monday to Friday. However this may differ for few business who work on different time zones.

2) Training Related

What would be the training location and who will be handling this?

A: Training location would be at joining location and will be handled by L&CD Team

Can I undergo training at one location and join other location?

A: No, Your training will be at location as indicated on your offer letter and you have to work for same location.

What will be the duration of training?

A: Initial training period is 6 months from the day of Joining; however it depends on the business unit which you have joined.

Can I skip few training modules as I have learnt this during academics/external?

A: No, All training Modules are compulsory and if you have undergone these training earlier, this will be a refresher.

3) Mandatory Documents required at the time of joining.

Do I need to carry anything apart from the list attached in Annexure 1-C of the offer of appointment? A: Please note that it is mandatory for you to carry all the documents mentioned in Annexure 1-C of your offer of appointment (kindly refer to attachment in offer of appointment. In case of any missing document, the company will have to defer your joining to the next available date. What if I dont have degree certificate during the time of joining Ericsson?

A: Please get the provisional / semester wise mark sheets till 7th / 8th semester dully signed by your college authorities. You need to submit the degree certificate with in 3 months of joining.

Is PAN card mandatory for joining?

A: Yes, However if you dont have PAN Card, please apply for the same and submit the acknowledgement that you receive while applying for PAN Card

What kind of ID proof needed as part of documentation submission?

A: You can submit any Government recognized ID proofs which has your name and your photo

4) Background Verification process

What is Background verification process in Ericsson?

A: We have tied up with the First Advantage Pvt. Ltd, which is a Background Verification Company to conduct verification for all Ericsson employees. On the subsequent day of release of your offer of appointment, you will get a Login and Password from the First Advantage for CSPi Tool. You will be required to upload all the documents which are further detailed in this document. Please ensure to upload all the documents within 5 working days of receiving the Login ID and Password. Failure to upload the documents within the time period will result in delay in your joining the company. For any assistance in this matter you may get in touch with Aman Singh at

aman.singh@ericsson.com .

Will we undergo Background verification?

A: Yes, All Ericsson employees undergo background verification

List of documents to be uploaded on the CSPi Tool

Education (Highest 02 Education)

Copy of both sides of the Post Graduation and Graduation Degree/ Certificate if you have done PG Copy of both sides of the Graduation Degree/ Certificate if you have done only graduation Copies of the Marks Sheets/Grade Card for all years Passport Photograph Letter of Authorization (Available on the CSPi tool)
All documents provided should be clear and uncut

What if any discrepancy found during the background verification process?

A: Action will be taken based on the discrepancies found from background verification.

5) Relocation & Guest House Procedure

I will be relocating from another city to join the Company., Does the Company has any guest house facility at the city of my posting? A: Ericsson provides free guest house accommodation for outstation candidates. You need to inform us at preonboarding@ericsson.com with complete address of location from where you are relocating and the offered Ericsson location. Please inform at least two (2) weeks prior to your date of joining .You can avail the empanelled guest house facility for a maximum of fourteen (14) days from the date of joining. However, this facility is not available to a candidate whose home town is the place of joining location.

Can my family members, who are coming to drop me, can they also stay with me in the guest house? A: We provide the guest house facility only to the candidate, however your family members can

stay in guest house subject availability at guest house and you have to bear the cost for their stay.

You need to keep us posted on the same by writing at preonboarding@ericsson.com

Can I extend my stay at guest house?

A: Yes it can be extended subject to approval from Business and the cost of extended period will be bear by business.

Will there be a transport from guest house to office?

A: No, since the guest houses are located nearby the Ericsson office, employees has to come on their own. Will I be entitled for DA during my initial 2 weeks stay at guest house? How this can be claimed? A: Yes, you are eligible for DA if you have availed the company guest house facility and same can be claim via Hewitt website (process flow attached below). Also you need to accord the confirmation mail from quest house confirming your stay for said period.

6) Joining Claim reimbursement process

What is the procedure for claiming amount spent on travel while relocating?

A: You can claim re-imbursement of travel expenses for yourself only & you will be reimbursed 3rd AC Sleeper train fare or Air fare (economy class). Taxi fare to and fro from home to the station or airport and to Guest House will also be reimbursed.

What is the timeline for claiming reimbursement of amount spent on travel for joining, Medical Expense, (explicitly mentioned in the offer of appointment)? And within how much time can I claim these expenses? A: The steps & time line for claiming these expenses are as follows:

1. 2. 3.

*Joining Travel Expenses *Medical Bills *Joining DA

Within 3 months from the Date of joining Within 3 months from the Date of joining Within 3 months from the Date of joining

* Note for Joining Travel expenses, Medical Bills & DA Claim Process:

Joining Travel: The travel date (self) is 10 days prior to joining; the same can be claimed online within 90 days from

joining; If the family travelled later, the same can be claimed within 90 days from joining for spouse & child only, not for self. Medical Bills: No approval is required for Medical Bills reimbursement and the same can be directly applied on Hewitt site. DA Claim Process: You need to provide the confirmation mail from Guest house of your stay there for the particular period post your check out from guest house.

Additional Note: If your work location is Noida and you have to attend the induction at GP Office Gurgaon, you can take a cab and get it reimbursed later on.

Scan the requisite claim documents i.e. Rail tickets/ boarding pass (in case of Air Travel) or DA and send it to mail id as follows: preonboarding@ericsson.com

REGISTER CLAIM ON HEWITT WEBSITE www.hrworkwaysindia.com (Latest by 12th, to reach Hewitt by 15th)

Print Bar Coded page

Amount credited in ERA A/c by 30th Hewitt processes received claims and advises on payout

Attach original bills with bar coded page and approval from head of *TA SSC

TA SSC Talent Acquisition Shared Services Centre

7) Medical Check-up and insurance

Is it mandatory to go to SRL (Religare) or Apollo Clinic for Medical Check up or can I go anywhere else? What if I dont carry the Medical report on the day of joining? A: Religare & Apollo Clinic are the preferred partner for pre-joining medical check up for Ericsson. In case of any difficulty in accessing a centre, you can undergo medical Checkup at any government recognized hospital / lab. However, the reimbursement limit is 1500/-. It is mandatory to carry the medical report on the day of joining else your joining may have to be deferred to another available DOJ.

What if Religare asks you to undergo few more tests based on initial medical results? Will the cost be reimbursed? A: You need to undergo the additional test without which we will not allow candidates to join

Ericsson. The cost has to be borne by candidate

Is there any time line for medical test?

A: Yes, you need to undergo the medical test 7-10 days before the final date of Joining.

I wish to know the Insurance cover amounts, i.e. both Group Personal Accident and Life

Insurance?

A: You will be covered under the Group Personal Accident, Mediclaim (Hospitalization) & Life Insurance Cover. For more details you can go to Annexure 1- B INSURANCES (kindly refer to attachment in offer mail Annexure - Offer of Appointment EGI).

Insurance Type Group Personal Accident

Coverage

Coverage Amount 36 times of Monthly (Basic +HRA + 75% of CA) Min 500K &

Insurance Life Insurance Mediclaim (Hospitalization)

Self Self Self, Spouse & Children

no upper capping. 18 times of Monthly ( Basic +HRA + 75% of CA) Min 700K) Only employee - INR 200,000 / Employee + 1 Dependant

INR 300,000 Employee + 2 Dependants - INR 400,000 / Employee + 3 & more Dependants - INR 500,000

8) Bank Account for salary

Which is the Ericsson preferred Bank for salary transfers? By when should I join to get the first salary in the same month? A: The Salary accounts are with CITI BANK ONLY. If you are an existing CITI Bank account holder, you may use the same after informing the on boarding/Payroll team. If you dont have an account with CITI Bank, the same will be opened for you by CITI Bank representative on your day of joining. Also note that the cutoff date for payroll processing is 15th day of every month, so if you join before 15th then your salary will be credited in the same month however, if your date of joining is on or after 15th then you will get your first salary in next month along with arrears for the previous month.

9) Service agreement related

Is it compulsory to sign the service level agreement? A: Yes In case they quit Ericsson before 18 months, what is the amount they need to pay to

Ericsson? Will there be any legal action against them?

A: INR 1.5 lakhs, Yes, there will be legal action if there is a breach of agreement

Who will be the surety, can it only be my parents or somebody else also? A: It should be only father or mother

In case parents are not in India, who can sign the surety bond on their behalf? A: Anyone who has blood relation.

10) Transportation facilities

Will the company provide transport facility from workplace to residential place or do we have to make our own arrangements? A: The organization provides transport from your place of stay to the office and back for which employee has to bear the cost which is decided by local management.

Others:

Can I get the info on the team that I will join or the job profile before joining Ericsson? A: You will get to know once you successfully complete the training period

Will my designation & salary change post completion of probation/Training period? A: Your designation will change as per business unit. However there will be no change in salary offered.

When will I be eligible for salary revision?

A: This will be as per salary revision cycle and based on performance.