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August Luncheon On Monday, August 10th, the Pasco Chamber of Com- merce will hold its

August

Luncheon

On Monday, August 10th, the Pasco Chamber of Com- merce will hold its monthly luncheon meeting. This months’ guest speaker will be Norma Miller of the local Better Business Bureau office. Her subject will be how busi- nesses can protect themselves from fraud. She’ll also address the role and services of the Better Business Bureau in the Tri-Cities.

In addition to the lunch and speaker on the 10th, local community service organiza- tions have been invited to set up information tables to educate chamber members on their projects and services in Franklin County.

Don’t forget to call 547-9755 or email admin@pascocham- ber.org to rsvp for the August Chamber luncheon—August 10th, 11:45AM at the Pasco Red Lion Inn.

August 2009

Jose Madrigal

Workin’ his way up

Next time someone says they can’t get a job because they don’t have a college degree, send them to talk to Jose Madrigal.

Jose is the Service Center Manager for the Pasco Jiffy Lube franchise at 19th and Court Street. That’s like being the General Manager at most businesses— he’s the guy in charge. Even without a di- ploma on the wall.

Four years ago, Jose began work as a Bay Technician for the Pasco Jiffy Lube. After only six months he’d earned a promo- tion—to Assistant Manager of the Kennewick shop. Eighteen months later he was moved again—back to the Pasco Shop as General Manager.

Born in Pasco and raised in Kennewick,

Jose didn’t finish high school before quitting to go to work. But he did learn to work hard, figuring that without

a diploma it was his

only way to make a living for a family that now includes a wife,

four kids and two and

a half dogs. Jose says

that it’s about deter- mination: “I always

knew I’d need to drive myself.”

mination: “I always knew I’d need to drive myself.” When “Pacific Coast Jiffy Lube”—a company that

When “Pacific Coast Jiffy Lube”—a company that now has 42 franchises in five states— bought the local shops, they changed Jose’s title but left him running the Pasco shop. And Jose isn’t done working. “This company is progressive,” he says. “They’re growing and they like to move people up from inside.”

Jose’s next goal is a District Manager position. District Managers are allowed to begin buying into franchise ownership, working their way into an equity position.

There is one other goal that Jose talks about. He may not have a diploma—yet. But that place on the wall isn’t always going to be bare. He still wants that piece of paper. And he’ll get it. Because Jose knows how to work.

teaching Financial Literacy at New Horizons Pasco Chamber member Loretta Marston has invested a good

teaching Financial Literacy at New Horizons

Pasco Chamber member Loretta

Marston has invested a good part

of her summer teaching a financial

literacy class at New Horizons

High School. For three hours a day,

five days a week over four weeks,

students have learned about bank-

ing, insurance, budgeting, invest-

ing, credit and the value of money.

Among the community members

who stopped in to speak to her

class were Chamber President

Ryan Brault (investing), Scott

Sintay (insurance) Fred Nogales

(real estate and housing) and

McCurley Cheverolet’s John

Inman (car buying decisions).

Editor’s note: Any chance we could talk Loretta into doing a version of the class for adults? A surprising number of people have never been trained— formally or otherwise—in these areas and badly need it!

Emotional

Intelligence

Ryan Brault, President Pasco Chamber of Commerce

Ryan Brault, President Pasco Chamber of Commerce Many business experts are now saying that emotional
Ryan Brault, President Pasco Chamber of Commerce Many business experts are now saying that emotional

Many business experts are now saying that emotional intelligence—your Emo- tional Quotient (EQ)—is even more im- portant than your IQ. Since information today is at our fingertips, it is not just about what you know in business that will separate you from your competitors anymore. It is how well you understand and have the ability to work effectively with individuals or in a group while handling your emotions appropriately.

There are a variety of things that we can do to heighten our awareness of our own emotional intelligence and to raise our EQ.

First, understand your feelings. Ignoring emotions won’t make them go away. Understand and pay attention to the signs that your body is giving you when you are upset, sad or angry. Learn what your strengths and limitations are. Next, improve your motivation and focus on your goals. Get a mentor. Find some- one who inspires you and learn from their experience. Become more aware of your self-talk and make sure that it is positive. Post your goals and celebrate

your successes. Third, improve your ability to express your emotions. Work on giving compliments and express your appreciation to those around you. Learn effective communication skills. Be aware of your body language and how it might be perceived. And lastly, pay attention to how others are reacting and what this is communicating to you. Learn to empathize. Put yourself in the other person’s shoes and try to under- stand their point of view.

Again, there are many ways that we can heighten our awareness of emotions and thus increase our emotional intelligence. These are just a few things that I have learned, however I have a long way to go in improving my own EQ. The most important thing is that we start with the awareness in all areas of our lives and business to commit to improvements, one step at a time.

In business, the bottom line is that how you handle your emotions impacts your results.

Make it a great August!

Ryan

Renewing Members

AMERICAN BUILDING MAINTENANCE

BALCOM & MOE, INC.

BENTON-FRANKLIN FAIR & RODEO

BETTER BUSINESS BUREAU

COLDWELL BANKER

COLUMBIA INDUSTRIES

COPIERS NORTHWEST

EXPRESS EMPLOYMENT PROFESSIONALS

GOODWILL INDUSTRIES OF THE COLUMBIA

JANITORIAL EXCELLENCE

JUST ROSES

KADLEC CLINIC - PASCO PRIMARY CARE

OCÉ CORPORATE PRINTING

SPENCER JILEK, DDS

TIPPETT COMPANY OF WASHINGTON

TRAC

TRI-CITIES VISITOR AND CONVENTION BUREAU

US LINEN & UNIFORM, INC.

WASHINGTON PHYSICAL THERAPY

WESTERN STATES EQUIPMENT

WORTH MENTIONING
WORTH MENTIONING
WORTH MENTIONING Senator Mike Hewitt will receive the Jim Matson Award, given annually by the Asso-
WORTH MENTIONING Senator Mike Hewitt will receive the Jim Matson Award, given annually by the Asso-

Senator Mike Hewitt will receive the Jim Matson Award, given annually by the Asso- ciation of Washington Business. The awards recognizes legislators who work on issues important to Wash- ington’s employers and helps promote the state’s competitiveness.

The Tri-Cities’ Frank Armijo—a Program Director and General Manger at Lockheed-Martin—was recently appointed to the state Higher Education Coordinating Board’s System Design Plan Steering Committee.

The Committee is comprised of repre- sentatives of business, government and higher education and is charged with reviewing and providing feedback to the System Design Plan Study Group as it looks for ways to accomplish the state’s higher education goals.

Donna Campbell has been appointed Co- lumbia Basin College’s interim Vice-President for Instruction.

Senator Patty Murray has announced that $12 million is included in the 2010 Homeland Security Appropriations bill for the Pacific North- west National Laboratory.

The Sea Mar Farmworker and Com- munity Housing Development organi- zation is remodeling the Travel Inn in downtown Pasco for use as seasonal and migrant farm worker housing. The facility’s new name is La Posada. The organization will expand La Posada later this year when it renovates the neighboring Sea Mar Motel.

Franklin PUD Commissioner Stuart Nelson was appointed to the Northwest Public Power Association’s Board of Trustees.

Northwest Public Power Association’s Board of Trustees. D. Nicole Apodaca has joined N.A.I. Tri-Cities Commercial
Northwest Public Power Association’s Board of Trustees. D. Nicole Apodaca has joined N.A.I. Tri-Cities Commercial

D. Nicole Apodaca has joined N.A.I. Tri-Cities Commercial Real Estate as an office administrator.

Theresa Langevin has joined the staff of Sara Nelson Design as a Graphic Designer.

Devoted Builders, owned by Fred Giacci, was presented the Washington Small Builder of the Year Award by Northwest Energy Star.

Scott Mitchell was promoted to Vice- President of Consumer Lending at HAPO Credit Union.

Julia Laskin, a researcher at Pacific Northwest National Laboratory, had her early career work featured in the June issue of The Journal of the Ameri- can Society of Mass Spectrometry.

Mid-Columbia Libraries has received a $20,000 grant from the National Endowment for the Arts to host “The Big Read” throughout our region during the month of October.

Tri-Cities Business and Visitor Center has installed works of art by Deborah Barnard and James Craig. A metal sculpture by Michael Rastovich will be installed in September.

Mike SchwenkPNNL Vice-President and Director of Technol- ogy Deployment and Outreach—was elected Chairman of the Wash- ington Technology Center in June. WTC works with Energy Northwest in operating the Applied Sci- ence Engineering Laboratory (APEL) in Richland. To find out more, go to www. watechcenter.org.

Baker Boyer Bank was ranked 15th on Seattle Business magazine’s 100 Best Companies to Work for list.

magazine’s 100 Best Companies to Work for list. Baker Boyer Bank was also ranked 87th for
magazine’s 100 Best Companies to Work for list. Baker Boyer Bank was also ranked 87th for
magazine’s 100 Best Companies to Work for list. Baker Boyer Bank was also ranked 87th for
magazine’s 100 Best Companies to Work for list. Baker Boyer Bank was also ranked 87th for

Baker Boyer Bank was also ranked 87th for its financial performance on U.S. Banker magazine’s Top 200 Community Banks List.

InnovaTek and NHThree, both of Rich- land, were among 12 Pacific Northwest region semifinalists in an ongoing busi- ness competition sponsored by investors and entrepreneurs to promote clean technologies.

Mid-Columbia Library staff will be going into local elementary schools throughout September to sign up first graders and their parents up for library cards.

Columbia Basin College Foundation is seeking nominations for the 2009-10 Outstanding Alumni award. Criteria and nomination forms can be found at www.columbiabasin.edu/foundation. Nominations are due by August 7th.

Fat Boys Fleet Services now offers U-HAUL rental vehicles and mov- ing materials. Nola Goll is the rental agent.

Jesse Rojas also joined the staff of Fat Boys Fleet Services as a Service Writer.

Ellen Low is the new executive director of the Columbia River Exhibi- tion of History, Science and Technology.

Lourdes Associated Specialists’ Women’s and Children’s Center opens this month at Road 68 and Wrigley Drive in Pasco.

opens this month at Road 68 and Wrigley Drive in Pasco. To contribute an item to
opens this month at Road 68 and Wrigley Drive in Pasco. To contribute an item to
opens this month at Road 68 and Wrigley Drive in Pasco. To contribute an item to
opens this month at Road 68 and Wrigley Drive in Pasco. To contribute an item to
opens this month at Road 68 and Wrigley Drive in Pasco. To contribute an item to

To contribute an item to this column, please email your information to the Chamber at admin@pascochamber.org or call 547-9755.

Meet the candidates for the seats on the Pasco Chamber Board of Directors!

Melissa Blasdel

Melissa is the catering Sales Manager at the Pasco Red Lion Hotel. As such she has worked on various projects with the Chamber of Com- merce, Tri-City Cancer Center, March of Dimes and many other organizations. Melissa graduated from Pasco High School and has lived in Pasco all of her life. She has served on the board for Pasco’s “Grand Ol’ Fourth” celebration, working on their marketing efforts.

Carrie Chambers

Carrie is owner/broker of Pasco’s River Realty. Carrie is a long-time Chamber member and is currently serving a board term to which she was appointed. She has supported Chamber membership recruit- ment, its annual auction and the Sunshine Ball. As a current board member Carrie was involved in the strategic planning session that addressed the future of the Pasco Chamber.

session that addressed the future of the Pasco Chamber. Rich Cummins Rich is the President of
session that addressed the future of the Pasco Chamber. Rich Cummins Rich is the President of
session that addressed the future of the Pasco Chamber. Rich Cummins Rich is the President of
session that addressed the future of the Pasco Chamber. Rich Cummins Rich is the President of

Rich Cummins

Rich is the President of Columbia Basin College, where he’s worked for nearly 20 years. In addition to a long list of academic achievements, he’s published a book and numerous articles in national publications. Rich is a liaison member of the Chamber board, is volunteering with the 2010 Ag Show Committee and serves on the boards of TRIDEC, CREHST, TEAC, The CBC Foundation, Delta High School and the Washington Com- munity and Technical College Administration.

Washington Com- munity and Technical College Administration. May Hays May is an active Pasco Chamber member
Washington Com- munity and Technical College Administration. May Hays May is an active Pasco Chamber member

May Hays

May is an active Pasco Chamber member who attends many events. She recently opened a new business: “The Sandberg Event Center.” She also owns three other businesses and is employed by the Benton REA in the Community Relations Department and Eco- nomic Development. Through that position May is “loaned” to the West Richland Chamber of Commerce as Executive Director.

the West Richland Chamber of Commerce as Executive Director. Lori Lancaster Lori has worked for the
the West Richland Chamber of Commerce as Executive Director. Lori Lancaster Lori has worked for the

Lori Lancaster

Lori has worked for the Benton Franklin Fair Association for several years and is currently the Fair Manager, develop- ing a number of working relationships in the agriculture community. She also has a background in Journalism, serving on the Tri-City Herald’s Editorial Board, and recently completed the Leadership Tri-Cities. Lori also serves on the board of the Tri-Cities Visitor and Convention Bureau.

Br ad Peck

Brad is an active member of the Pasco Chamber, having been involved in the planning and execution of a num- ber of events. He’s a Franklin County Commissioner and has—with his wife, Debra—invested several years in restor- ing Pasco’s historic Moore Mansion as an events center. Prior to running for county office, Brad served as a spokesman in the communications of- fice of Energy Northwest after retirement from the US AIr Force.

of Energy Northwest after retirement from the US AIr Force. Mitch Roach Mitch has worked with
of Energy Northwest after retirement from the US AIr Force. Mitch Roach Mitch has worked with
of Energy Northwest after retirement from the US AIr Force. Mitch Roach Mitch has worked with
of Energy Northwest after retirement from the US AIr Force. Mitch Roach Mitch has worked with

Mitch Roach

Mitch has worked with Baker Boyer Bank since 2003 and has over twenty years experience in the financial services industry. He’s a graduate of Wash- ington State University and served in the military. Mitch was raised on a farm near Kahlotus and has lived the last ten years in Pasco. He’s involved with Sunrise Rotary and the Family Selection Committee of Habitat for Humanity.

and the Family Selection Committee of Habitat for Humanity. Britta Thompson Britta works for the Tri-Cities
and the Family Selection Committee of Habitat for Humanity. Britta Thompson Britta works for the Tri-Cities

Britta Thompson

Britta works for the Tri-Cities Area Journal of Business. She grew up in the Tri-Cities and represents the Journal of Business on all of the area’s chambers of commerce and on several other service organizations as well. In addition she’s an experienced service organization board member.

Al Yenney

Al has lived and owned a business in Pasco for over forty years. He’s currently a Pasco City Council member and an active Chamber member, sup- porting and participating in a number of events— such as Building Bridges.

in a number of events— such as Building Bridges. Ballots July are due Friday, 31st mail,
in a number of events— such as Building Bridges. Ballots July are due Friday, 31st mail,
in a number of events— such as Building Bridges. Ballots July are due Friday, 31st mail,
Ballots July are due Friday, 31st mail, havent fax it your gotten ballot in to:
Ballots July
are due
Friday,
31st
mail, havent
fax it your
gotten
ballot in
to: 547-9756.
the If you
you can

Nikki

AROUND TOWN Fun things to do
AROUND TOWN
Fun things to do

Come support the Volunteer Center at the Steve Hab- erman’s Volunteer Jam on August 1st from 12:00PM to 12:00AM at Three Rivers Convention Center in Kenne- wick. For more information call 582-0631.

Enjoy the performance of Private Eyes, August 1st at 7:30PM, at Columbia Basin College.

Art Exhibit “Signal”, by Andrew Schell, is showing August 3rd - 13th, at Esvelt Gallery at CBC.

Chamber Night at the Dust Devils is August 8th at 7:15PM. For more information, e-mail Jesse Robinson at jrobinson@dustdevilsbaseball.com or call 544-8789.

Show n’ Shine for Hunger event is August 9th, at 11:00AM, at Columbia Park.

Benton Franklin Fair & Rodeo runs August 25th - 29th at the Benton Franklin Fair & Rodeo Grounds. For more information go to: www.bffairrodeo.com.

Don’t forget our area’s farmers markets! Each week Pasco leads off on Wednesday morning (8AM - Noon), followed by downtown Kennewick on Thursday (9AM - 1PM), the Parkade in Richland on Friday (9AM - 1PM), then Pasco again on Saturday (8AM - Noon)!

Live@5 Concert Series is every Thursday night through- out the summer at John Dam Plaza in Richland. Call 783-0783 for more information.

First Thursday Artwalk in historic downtown Kenne- wick is the first Thursday night of each month.

Come join us for an E v E ning in M arrak E ch 2009
Come join us for
an E v E ning in M arrak E ch
2009 Sunshine Ball
Saturday, September 19
Pasco Red Lion Hotel
6:00 pm
Social Hour and Photos
6:45 pm
Wax Lantern Parade
7:00 pm
Dinner featuring
Moroccan cuisine
Music by Swing Shift
Call the Chamber Office
for Tickets: 547-9755

Building Bridges Celebrates 1st Anniversary

Photo couresty of Essence Photography
Photo couresty of Essence Photography

Nikki Gerds,

Executive Director,

Pasco Chamber

Building Bridges—the Tri-Cities Hispanic, West Richland, Pasco and Hermiston Chamber monthly networking get-together—is a year old!

For the July Building Bridges, eleven members of the Pasco Chamber loaded up in City Councilman Al Yenney’s RV and headed out to Hermiston. Conversations were bouncing all over the place on the ride there. It was fun to see people re- laxed, sharing what was on their minds.

We were greeted with warm smiles, plenty of wine and hors d’oeuvres. We had a great time talking with the Hermiston Chamber members and several West Richland Chamber members who

made the drive as well.

On the way back we stopped by Fiesta Food’s Hermiston Grand Opening to offer congratulations. Their first-day crowd lined the aisles. It was great to see them so busy. We got back to town around 7PM with a number of new acquaintances and a new appreciation for our neighbors across the river.

I have enjoyed meeting many new people inter- ested in networking for business. It’s casual and fun, with an interesting mix of chamber members participating. If you haven’t been to Building Bridges yet, put this next one—August 12th—on your calendar. And we’ll see you there!

New Facilities at PNNL

Three major new laboratory facili- ties will expand PNNL’s research capabilities over the next two years. The 73,100-square-foot Biological Sciences Facility (BSF) and the 75,600-square-foot Computational Sciences Facility (CSF) are near- ing completion on PNNL’s main campus and should be occupied by September of this year. The two facilities cost approximately $75 million to construct and are being built by a private developer who will lease them back to PNNL. About 310 of PNNL’s staff from energy, environmental, national security and fundamental science research missions will be located in the new buildings.

The 200,000-square-foot Physical Sciences Facility (PSF) research complex is being constructed just north of PNNL’s main campus on land owned by the federal govern- ment. The $224 million complex is sponsored by several federal agen- cies and will comprise PNNL’s Ma- terials Science laboratory, the Ultra- Trace laboratory, the Radiation Detection laboratory, and the Deep Underground laboratory, and the Radiation Portal Monitoring Test Track and High Bay. The complex will be completed in late 2010 and will house about 450 staff support- ing various national security and energy research missions. For more information on PNNL’s Capability Replacement Laboratory program, visit: www.pnl.gov/rcf/index.stm

(Reprinted from the July, 2009 Tri-Cities ”

with permission from the Port of Benton)

Research District “In Focus

newsletter

One Smart Community!

© 2004, Sara Nelson Design, Ltd.
© 2004, Sara Nelson Design, Ltd.

handed out

Washington State’s 2009 Smart

Communities Awards were recently

and

one—for “Smart

Partnerships”—was given to the Sacagawea Heritage Trail project. Twenty-one community projects were nominated; nine were awarded. The Awards recognize outstanding achieve- ment in growth management.

The Tri-Cities Visitors and Conven- tion Bureau’s Tri-Cities River- shore Enhancement Council program is comprised of Benton and Franklin counties; the cities of Pasco, Richland and Kennewick; and the Ports of Benton Kennewick and Pasco. The Council is chaired by Pasco City Manager Gary Crutchfield. The program is sponsored by Bechtel National, Inc.

Award winners were featured at the Association of Washington Cities annual conference in Spokane on June 25th.

NEW IN BUSINESS
NEW IN
BUSINESS

Twist, offering classic and contempo- rary ladies’ fashions, has opened on Gage Boulevard in Kennewick. Twist is owned by Criag Richards and managed by Katey Huntley.

Wedding Services,

Forever and a Day

has opened a storefront at 124 West Kennewick Avenue, in downtown Ken- newick. Owner Katy Coleman offers bridal consulting and event planning.

Mean Bean Espresso, is open at W. 5718 Clearwater Avenue in Kennewick.

It is owned by Jason Norris.

Kristen Black Photography specializes in on-site portraits. Call 430-3037 for an appointment. For more information go to: www.KristenBlackPhotography.com

Bill and Jenny Ackerman have opened Apricot Lane at Columbia Center Mall. The boutique offers fashion apparel, accessories and gifts.

Milania House of Style has opened at 475 Keene Road in Kennewick and is owned by Jenna Cadwell.

accessories and gifts. Milania House of Style has opened at 475 Keene Road in Kennewick and

Evening Event

Evening Event A joint effort of the Pasco, Hispanic, Hermiston and West Richland Chambers. Building Bridges

A joint effort of the Pasco,

Hispanic, Hermiston and

West Richland Chambers.

the Pasco, Hispanic, Hermiston and West Richland Chambers. Building Bridges Networking Event August 12th | 5:30-7:30

Building Bridges Networking Event

August 12th | 5:30-7:30 pm

EDWARD JONES INVESTMENTS

ERIC BRIGGS

4900 Paradise Way, Suite 108

West Richland

To RSVP call: 547-9755

Need help getting to the next level? We’re ready! graphic design | advertising | marketing
Need help getting
to the next level?
We’re ready!
graphic design | advertising | marketing
www.saranelsondesign.com
545-4584
08.06 Executive Committee Meeting aug 09 Chamber Office | 11:45AM 08.12 Building Bridges Networking Event
08.06
Executive Committee Meeting
aug 09
Chamber Office
| 11:45AM
08.12
Building Bridges Networking Event
Don’t forget to Vote!
1
Edward Jones, West Richland |
5:30PM
Ballots are due
JULY 31st.
08.19
2
3
4
5
6
7
8
Chamber Alliance Meeting
mailed, you
can fax
Collegium Cafe, Pasco | 12:00PM
it to: 547-9756
08.10.09
9 10 11 12 13
If you havent gotten your ballot
14 15
on Page 4!)
08.25
Membership Luncheon
Board of Directors Meeting
(Read more about the candidates
Pasco Red Lion | 11:45AM
16 17
18 19 20
21
22
Pasco School District, Booth Building
| 11:45AM
Financial & Personal Safety
Norma Miller
Better Business Bureau
PLUS
COMMUNITY SERVICE SPOTLIGHT
Featuring Local Non-Profit and
Outreach Agencies
23 24
25 26
27
28 29
30 31
Save the Date
annual
Sunshine
Ball
September
be an
19th.
To
be
event
table
call the or
The Chamber will
at sponsor,
office
547-9755

Writing and design for the Pasco Chamber Newsletter by SARA NELSON DESIGN, LTD. | 545-4584

New Members

Charter Media ® is the advertising sales division of Charter Communi- cations, Inc. (Nasdaq: CHTR). They provide local, regional and national businesses with the opportunity to advertise in individual markets on cable television channels. www.chartermedia.com

Hacienda Del Sol Mexican restau- rant is located at 5024 North Road 68 in Pasco and is owned by Marra Correa.

Jiffy Lube is located at 1816 West Court Street and is managed by Jose Madrigal. www.jiffylube.com

Terry Nealey is an attorney in Dayton. He is running for State Representative in the 16th District. www.terrynealey.com

Pasco

PRESORTED STANDARD US POSTAGE

PAID

PASCO WA 99301 PERMIT NO. 107

Chamber of Commerce

1925 N. 20TH AVE. PASCO, WA 99301

Education Across State Lines

Columbia Basin College is teaming up with Oregon State University’s Agriculture program at Eastern Oregon
Columbia Basin College is teaming up with Oregon State University’s
Agriculture program at Eastern Oregon University in LaGrande to create
a unique four-year degree program in production agriculture.
Similarly to a traditional academic transfer program, students take basic
ed and basic ag courses at Columbia Basin College, then transfer to the
bigger school to finish out the four years with more specialized classes.
While students can transfer from CBC to other schools’ ag programs upon
completion of a two year degree, coordination between CBC and EOU/
OSU has created a uniquely seamless transition. That makes for a
faster path for students into skilled work positions.
For more information, contact the Columbia
Basin College agribusiness program
at 545-0511.
“Ag at it’s Best” is generously sponsored by:
Science .
Better Solutions.
Better