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August 2009
Emotional
Intelligence
Ryan Brault, President
Pasco Chamber of Commerce
Many business experts are now saying your successes. Third, improve your
that emotional intelligence—your Emo- ability to express your emotions. Work
tional Quotient (EQ)—is even more im- on giving compliments and express
portant than your IQ. Since information your appreciation to those around you.
today is at our fingertips, it is not just Learn effective communication skills.
about what you know in business that Be aware of your body language and
will separate you from your competitors how it might be perceived. And lastly,
teaching anymore. It is how well you understand pay attention to how others are reacting
and have the ability to work effectively and what this is communicating to you.
Financial with individuals or in a group while Learn to empathize. Put yourself in the
Literacy at handling your emotions appropriately. other person’s shoes and try to under-
stand their point of view.
There are a variety of things that we can
New Horizons do to heighten our awareness of our Again, there are many ways that we can
own emotional intelligence and to raise heighten our awareness of emotions and
our EQ. thus increase our emotional intelligence.
Pasco Chamber member Loretta These are just a few things that I have
First, understand your feelings. Ignoring
Marston has invested a good part learned, however I have a long way to
emotions won’t make them go away.
of her summer teaching a financial go in improving my own EQ. The most
Understand and pay attention to the
literacy class at New Horizons important thing is that we start with the
signs that your body is giving you when
awareness in all areas of our lives and
High School. For three hours a day, you are upset, sad or angry. Learn what
business to commit to improvements,
five days a week over four weeks, your strengths and limitations are. Next,
one step at a time.
students have learned about bank- improve your motivation and focus on
your goals. Get a mentor. Find some- In business, the bottom line is that how
ing, insurance, budgeting, invest-
one who inspires you and learn from you handle your emotions impacts your
ing, credit and the value of money.
their experience. Become more aware results.
Among the community members of your self-talk and make sure that it is
Make it a great August!
who stopped in to speak to her positive. Post your goals and celebrate Ryan
class were Chamber President
Ryan Brault (investing), Scott Renewing Members
Sintay (insurance) Fred Nogales AMERICAN BUILDING MAINTENANCE JUST ROSES
(real estate and housing) and BALCOM & MOE, INC. KADLEC CLINIC - PASCO PRIMARY CARE
McCurley Cheverolet’s John BENTON-FRANKLIN FAIR & RODEO OCÉ CORPORATE PRINTING
Inman (car buying decisions). BETTER BUSINESS BUREAU SPENCER JILEK, DDS
Editor’s note: Any chance we could COLDWELL BANKER TIPPETT COMPANY OF WASHINGTON
talk Loretta into doing a version of the COLUMBIA INDUSTRIES TRAC
class for adults? A surprising number
COPIERS NORTHWEST TRI-CITIES VISITOR AND
of people have never been trained— CONVENTION BUREAU
formally or otherwise—in these areas EXPRESS EMPLOYMENT PROFESSIONALS
and badly need it! US LINEN & UNIFORM, INC.
GOODWILL INDUSTRIES
OF THE COLUMBIA WASHINGTON PHYSICAL THERAPY
JANITORIAL EXCELLENCE WESTERN STATES EQUIPMENT
WORTH MENTIONING
Senator Mike Hewitt D. Nicole Apodaca has joined N.A.I. Baker Boyer Bank was also ranked 87th
will receive the Jim Tri-Cities Commercial Real Estate as an for its financial performance on U.S.
Matson Award, given office administrator. Banker magazine’s Top 200 Community
annually by the Asso- Banks List.
Theresa Langevin has
ciation of Washington
joined the staff of Sara InnovaTek and NHThree, both of Rich-
Business. The awards
Nelson Design as a land, were among 12 Pacific Northwest
recognizes legislators
Graphic Designer. region semifinalists in an ongoing busi-
who work on issues important to Wash-
ness competition sponsored by investors
ington’s employers and helps promote Devoted Builders,
and entrepreneurs to promote clean
the state’s competitiveness. owned by Fred
technologies.
Giacci, was presented the
The Tri-Cities’ Frank Armijo—a
Washington Small Builder of the Year Mid-Columbia Library
Program Director and General Manger
Award by Northwest Energy Star. staff will be going into
at Lockheed-Martin—was recently
local elementary schools
appointed to the state Higher Education Scott Mitchell was promoted to Vice-
throughout September to
Coordinating Board’s System Design President of Consumer Lending at
sign up first graders and
Plan Steering Committee. HAPO Credit Union.
their parents up for library cards.
The Committee is comprised of repre- Julia Laskin, a researcher at Pacific
Columbia Basin College Foundation
sentatives of business, government and Northwest National Laboratory, had
is seeking nominations for the 2009-10
higher education and is charged with her early career work featured in the
Outstanding Alumni award. Criteria and
reviewing and providing feedback to the June issue of The Journal of the Ameri-
nomination forms can be found at
System Design Plan Study Group as it can Society of Mass Spectrometry.
www.columbiabasin.edu/foundation.
looks for ways to accomplish the state’s
Mid-Columbia Libraries has received Nominations are due by August 7th.
higher education goals.
a $20,000 grant from the National
Fat Boys Fleet Services
Donna Campbell has Endowment for the Arts to host “The
now offers U-HAUL
been appointed Co- Big Read” throughout our region during
rental vehicles and mov-
lumbia Basin College’s the month of October.
ing materials. Nola Goll
interim Vice-President
Tri-Cities Business and Visitor Center is the rental agent.
for Instruction.
has installed works of art by Deborah
Jesse Rojas also joined
Senator Patty Murray Barnard and James Craig. A metal
the staff of Fat Boys Fleet
has announced that $12 million is sculpture by Michael Rastovich will be
Services as a Service
included in the 2010 Homeland Security installed in September.
Writer.
Appropriations bill for the Pacific North-
Mike Schwenk—PNNL
west National Laboratory. Ellen Low is the new
Vice-President and
executive director of the
The Sea Mar Farmworker and Com- Director of Technol-
Columbia River Exhibi-
munity Housing Development organi- ogy Deployment and
tion of History, Science
zation is remodeling the Travel Inn in Outreach—was elected
and Technology.
downtown Pasco for use as seasonal Chairman of the Wash-
and migrant farm worker housing. The ington Technology Lourdes Associated
facility’s new name is La Posada. The Center in June. WTC works with Energy Specialists’ Women’s and Children’s
organization will expand La Posada Northwest in operating the Applied Sci- Center opens this month at Road 68 and
later this year when it renovates the ence Engineering Laboratory (APEL) in Wrigley Drive in Pasco.
neighboring Sea Mar Motel. Richland. To find out more, go to www.
watechcenter.org. To contribute an item to this column,
Franklin PUD Commissioner Stuart
please email your information to the
Nelson was appointed to the Northwest Baker Boyer Bank was ranked 15th on
Chamber at admin@pascochamber.org
Public Power Association’s Board of Seattle Business magazine’s 100 Best
or call 547-9755.
Trustees. Companies to Work for list.
Meet the candidates for the seats on the
Pasco Chamber Board of Directors!
due
serves on the boards of for county office, Brad
lots ar e
TRIDEC, CREHST, TEAC, served as a spokesman
Bal
The CBC Foundation, in the communications of-
ay , J u ly 31st
Delta High School and fice of Energy Northwest
Frid ur ballo
t in
the Washington Com- after retirement from the ten yo 756.
u h avent got to: 547-9
munity and Technical US AIr Force. If yo can fa x it
il, you
College Administration. the ma
AROUND TOWN
Fun things to do
Live@5 Concert Series is every Thursday night through- Music by Swing Shift
out the summer at John Dam Plaza in Richland. Call
783-0783 for more information. Call the Chamber Office
First Thursday Artwalk in historic downtown Kenne- for Tickets: 547-9755
wick is the first Thursday night of each month.
the Pasco Chamber loaded up in City Councilman to see them so busy. We got back to town around
Al Yenney’s RV and headed out to Hermiston. 7pm with a number of new acquaintances and a
Conversations were bouncing all over the place new appreciation for our neighbors across the river.
on the ride there. It was fun to see people re-
I have enjoyed meeting many new people inter-
laxed, sharing what was on their minds.
ested in networking for business. It’s casual and
We were greeted with warm smiles, plenty of wine fun, with an interesting mix of chamber members
and hors d’oeuvres. We had a great time talking participating. If you haven’t been to Building
Nikki Gerds,
Executive Director, with the Hermiston Chamber members and Bridges yet, put this next one—August 12th—on
Pasco Chamber several West Richland Chamber members who your calendar. And we’ll see you there!
Nikk i
One Smart Community!
New Facilities
Washington State’s 2009 Smart
at PNNL Communities Awards were recently
handed out...and one—for “Smart
Three major new laboratory facili- Partnerships”—was given to the
ties will expand PNNL’s research Sacagawea Heritage Trail project.
capabilities over the next two years. Twenty-one community projects were
The 73,100-square-foot Biological nominated; nine were awarded. The
Sciences Facility (BSF) and the Awards recognize outstanding achieve-
75,600-square-foot Computational ment in growth management.
Sciences Facility (CSF) are near-
The Tri-Cities Visitors and Conven-
ing completion on PNNL’s main
tion Bureau’s Tri-Cities River-
campus and should be occupied
shore Enhancement Council
by September of this year. The two
program is comprised of
facilities cost approximately $75
Benton and Franklin counties;
million to construct and are being
the cities of Pasco, Richland
built by a private developer who
and Kennewick; and the
will lease them back to PNNL.
Ports of Benton Kennewick
About 310 of PNNL’s staff from
and Pasco. The Council is chaired by
energy, environmental, national
Pasco City Manager Gary Crutchfield.
security and fundamental science
The program is sponsored by Bechtel
research missions will be located in
National, Inc.
the new buildings.
Award winners were featured at the
The 200,000-square-foot Physical
Association of Washington Cities annual
Sciences Facility (PSF) research © 2004, Sara Nelson Design, Ltd.
conference in Spokane on June 25th.
complex is being constructed just
north of PNNL’s main campus on
land owned by the federal govern-
ment. The $224 million complex is NEW IN
sponsored by several federal agen- BUSINESS
cies and will comprise PNNL’s Ma-
terials Science laboratory, the Ultra-
Trace laboratory, the Radiation
Detection laboratory, and the Deep
Underground laboratory, and the Twist, offering classic and contempo- It is owned by Jason Norris.
Radiation Portal Monitoring Test rary ladies’ fashions, has opened on
Track and High Bay. The complex Kristen Black Photography specializes
Gage Boulevard in Kennewick. Twist is
will be completed in late 2010 and in on-site portraits. Call 430-3037 for
owned by Criag Richards and managed
an appointment. For more information
will house about 450 staff support- by Katey Huntley.
go to: www.KristenBlackPhotography.com
ing various national security and
Forever and a Day... Wedding Services,
energy research missions. For more Bill and Jenny Ackerman have opened
has opened a storefront at 124 West
information on PNNL’s Capability Apricot Lane at Columbia Center Mall.
Kennewick Avenue, in downtown Ken-
Replacement Laboratory program, The boutique offers fashion apparel,
newick. Owner Katy Coleman offers
visit: www.pnl.gov/rcf/index.stm accessories and gifts.
bridal consulting and event planning.
(Reprinted from the July, 2009 Tri-Cities Milania House of Style has opened at
Research District “In Focus...” newsletter Mean Bean Espresso, is open at W.
475 Keene Road in Kennewick and is
with permission from the Port of Benton) 5718 Clearwater Avenue in Kennewick.
owned by Jenna Cadwell.
Need help getting
to the next level?
EDWARD JONES
INVESTMENTS
ERIC BRIGGS
4900 Paradise Way, Suite 108
West Richland www.saranelsondesign.com
08.06
aug 09
Executive Committee Meeting
Chamber Office | 11:45AM
08.12
Building Bridges Networking Event
1 Edward Jones, West Richland | 5:30PM
08.19
2 3 4 5 6 7 8 Chamber Alliance Meeting
Collegium Cafe, Pasco | 12:00PM
08.10.09
9 10 11 12 13 14 15 08.25
Membership Luncheon Board of Directors Meeting
Pasco Red Lion | 11:45AM 16 17 18 19 20 21 22 Pasco School District, Booth Building | 11:45AM
Financial & Personal Safety
23 24 25 26 27 28 29
Norma Miller Don’t
Better Business Bureau
30 31 forge
ate
Ball
ots a t to V
PLUS...
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Save ual Sunsehminber
COMMUNITY SERVICE SPOTLIGHT u have e U
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Featuring Local Non-Profit and (Rea ou c gotten .
t dm a n you
ann Sep t or
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ab o fa x it r ball
Outreach Agencies The ill be n even e ut t h
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Writing and design for the Pasco Chamber Newsletter by SARA NELSON DESIGN, LTD. | 545-4584
New Members Pasco
Chamber of Commerce
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www.chartermedia.com
Hacienda Del Sol Mexican restau-
rant is located at 5024 North Road
68 in Pasco and is owned by
Marra Correa.
While students can transfer from CBC to other schools’ ag programs upon
completion of a two year degree, coordination between CBC and EOU/
OSU has created a uniquely seamless transition. That makes for a
faster path for students into skilled work positions.
ence .
Bette r Sciutions.
“Ag at it’s Best” is generously sponsored by: Bette r S ol