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-Tom is starting a dental practice in a small town. He

will

have a dental assistance, a

dental hygienist, and a receptionist. He wants a system to manage the appointments.

wiren a patient call for an appointrnent, the receptionist will check the calendar and will

try to schedule the patient as early as possible to

with the proposed appointment, the receptionist

fill in vacancies. If the patient happy will enter the appointment with the
will verify the patient
name and
number.
as

patient name ancl purpose of appointment. The system

supply necessiry details from the patient records, including the patient,s

ID

After each exam or cleaning, the hygienist or receptionist will mark the appointment
completed and comments, and then schedule the patient for the next visit The system

if

appropriate.

will answer queries by patient

name and by date. Supporting details from the

patient's records are displayed along with appointment information. The receptionist can

cancel appointments. The receptionist can print out a notification reminder calls

list for

making

days before appointments. The system includes the patient's phone

numbers from the patient records. The receptionist can also print out daily and weekly
schedules with

allthe parients.

The couse-marks system enables lectures to enter student marks for a predefined set of courses and students on those courses. Thus, marks can be updated, but the lectures cannot change the basic course information, as the course lists are the responsibility

of

the system administrator. The system is menu-driven, with the lecturer selecting from a
choice ofcourses and then a choice ofoperations. The operations include:

a) enter coursework marks b) enter exam marks c) compute averages d) produce letter grades e) display inforrnation (to screen or printer)
The information displayed is always a list of the students together with all the known
marks, grades, and averages.

compute the number of function points in this system, stating carefully the assumptions
you are mal<ing.

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