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Commerce 392
Introduction to the Employment Relationship
Employee Interests:
- scheduling, promotions, compensation, orientation, training, mentoring, EI,
benefits, organizational culture, severance pay, evaluation, job security, health and
safety
Employer Interests:
- scheduling, flexibility in term (short/long), customer service, money skills,
training costs, personality
Manager Side
- Compensation probationary period, training pay
- Minimum hours per week
- Start and end date
- Rules
Employee Side
- Compensation Backpay for probation period, additional pay
- Benefits Medical, dental, vacation, leave time
Interview Steps/Questions:
- Why work here?
- Situational Question
- “Marketing”
- Future career plans
- Strengths and weaknesses
- Why did you leave past employer?
January 15, 2007
Shortage means possible changes to new immigration laws, faster promotions, and more
money put into the HR department.
- turnover is an issue right now and keeping employees is important
HRM Function
- Maintaining healthy and safe work environment
o Important topic these days because of several work-related deaths
Internal Factors
- Organizational Culture and Climate
o e.g. Relevant: Acquisitions and Mergers, many businesses are being
bought out and this changes the culture and climate. Employee fear that
there will be layoffs and lots of uncertainty.
Technology:
- Advancement decrease in “blue collar” and clerical jobs and increase in technical,
managerial and professional jobs
- Robotics and biotech are high in skill demand, booming industry
- Use of technology to monitor employees
Globalization:
- More firms conducting business outside Canada
- Locating human resources in other countries where wages are lower, lower
operating costs, less government regulation
- Challenge: how to recruit/select, manage performance
Trends in Employment
- Shift from manufacturing to service (people skills important now)
o “Knowledge worker” – someone who can transform information into a
product or service
o Canada competes internationally by producing high quality products in
order to remain competitive because operations costs are way cheaper in
China, India
o Rise in need for knowledge workers
o New HRM skills and functions are required to recruit and train these
employees and win their commitment
HRM plays pivotal role in:
- Improving productivity
- Increasing corporation’s responsiveness to market fluctuations and tech change
Result: Maintaining a competitive advantage means moving HRM to the center of
strategic management planning
If gains are so great, why aren’t all firms implementing this successfully?
- Not as easy as it seems
Study question: “If you were advising a business about successful implementation of HR
strategies, what key advice would you give them?”