RAKSHPAL BAHADUR MANAGEMENT INSTITUTE, GREATER NOIDA

Syllabus for
Fourth S ! st r

of
POST GRADUATE DIPLOMA IN MANAGEMENT "PGDM#

"Eff $t%& fro! th S ss%o'( )*+,-+.#

Scheme of Evaluation PGDM Second Year, Semester- IV

S. N. Sub.Code Sub.Name Evaluation Periods Scheme L T P Sessional AT+T CT A TOT P ana$ement % 1 # %# &# '# ! 1 # %# &# '# ! Total End Sem Th 1## 1## P ! !

1 &

PGD !"#1 Strate$ic

1'# 1'#

PGD !"#& Cor(orate Governance %

and )usiness La*

S(eciali,ation Grou(!1 % -o(ted. -Sub/ect!%. S(eciali,ation Grou(!1 % -o(ted. -Sub/ect!". S(eciali,ation Grou(!& % -o(ted. -Sub/ect!%. S(eciali,ation Grou(!& % -o(ted. -Sub/ect!".

# %#

&#

'#

1##

1'#

"

# %#

&#

'#

1##

1'#

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# %#

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1##

1'#

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1'#

PGD !"#1 Dissertation Total

! ! 12 0

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* List of specializations are given on the next page/s. Details of narrations used in the above table: 1. L/T/P: Lecture/Tutorial/Practical 2. CT: Class Test 3. TA: Teacher Assessment: 10 Marks 4. AT: Attendance: 10 Marks Note: Choose any two ( ! "pecialization #roups out of five ($! "pecialization #roups (%& ''& '''& '( and (!. 'n each "pecialization #roup& a student shall opt only two sub)ects during ''' and '( "e*esters respectively. "pecialization #roups once opted in ''' "e*ester shall not be changed in '( se*ester in any case.

SPECIALI A!I"# G$"%PS &"$ ELEC!IVE S%'(EC!S

S)eciali*ation Grou)-+, Human esource Mana!ement S-#o- S%'(EC! C"DE S%'(EC! +P"#M H $ 01 Trainin! % #e&elo'ment .P"#M H $02 )ndustrial elations % La,our La-s /P"#M H $03 Team .uildin! % Leadershi' 0P"#M H $04 0e!otiation % Counsellin! S)eciali*ation Grou) 1 . , MA$2E!I#G S-#o- S%'(EC! C"DE S%'(EC! +P"#M M1$01 Consumer .eha&iour .P"#M M1$02 Marketin! esearch /P"#M M1$03 +ales % #istri,ution Mana!ement 0P"#M M1$04 Marketin! o2 ser&ices S)eciali*ation Grou) 1 / , I#&"$MA!I"# !EC3#"L"GY MA#AGEME#! S-#o- S%'(EC! C"DE S%'(EC! 1. P"#M )T$01 )n2ormation and Communication Technolo!3 1no-led!e Mana!ement and .usiness .P"#M )T$02 )ntelli!ence 4nter'rise esource Plannin! and #ata .ase /P"#M )T$03 Mana!ement +3stem 0P"#M )T$04 4lectronic Commerce S)eciali*ation Grou) 1 0 , &I#A#CIAL MA#AGME#! S-#oS%'(EC! C"DE S%'(EC! +P"#M 5M$01 Mana!ement o2 6orkin! Ca'ital .P"#M 5M$02 +ecurit3 Anal3sis and )n&estment Mana!ement /P"#M 5M$03 Ta7 Pannin! % 5inancial e'ortin! 0P"#M 5M$04 Mana!ement o2 5inancial )nstitutions % +er&ices

SEMES!E$ ()))* +emester ()))* +emester ()/* +emester ()/* +emester SEMES!E$ ()))* +emester ()))* +emester ()/* +emester ()/* +emester SEMES!E$ )))* +emester ()))* +emester ()/* +emester ()/* +emester SEMES!E$ ()))* +emester ()))* +emester ()/* +emester ()/* +emester

S)eciali*ation Grou)14, I#!E$#A!I"#AL '%SI#ESS MA#AGEME#! S-#oS%'(EC! C"DE S%'(EC! SEMES!E$ +P"#M ).$01 )nternational .usiness 4n&ironment ()))* +emester* .P"#M ).$02 ()))* +emester* )nternational Marketin! /P"#M ).$03 )nternational Lo!istics % +u''l3 Chain Mana!ement ()/* +emester* 0P"#M ).$04
)nternational 8oint /entures9 Mer!ers and Ac:uisitions

()/* +emester*

Note: Choose any two ( ! "pecialization #roups out of five ($!. "pecialization #roups (%& ''& '''& '( and (!. 'n each "pecialization #roup& a student can opt only two sub)ects during ''' and '( "e*ester in any case!
"pecialization #roups once opted in ''' "e*ester shall not be changed in '( se*ester in any case.

PGDM-056-DISSE$!A!I"#,
)n 2ourth semester9 students ha&e to su,mit a
+D'"",-./.'0N1

on a to'ic (2rom the s'eciali;ation areas* to ,e

assi!ned ,3 the #e'artment P"#M under the su'er&ision o2 a core 2acult3 mem,er o2 the de'artment. The <#)++4 TAT)=0> re'ort shall carr3 100 marks (47ternal*. The e&aluation o2 the 'ro?ect re'ort shall ,e done ,3 one e7ternal e7aminer and shall consist o2 2ollo-in! : The D'"",-./.'0N shall contain the 2ollo-in! contents alon! -ith the 'rescri,ed certi2icates 2or this 'ro?ect: i. ii. iii. i&. &. &i. &ii. &iii. i7. 7. )ntroduction =,?ecti&es +co'e o2 the +tud3 Literature e&ie)m'ortance o2 the stud3 esearch methodolo!3 used Anal3sis o2 data collected ecommendations Conclusions Anne7ure/s ()t shall contain rele&ant charts9 dia!rams9 data and ,i,lio!ra'h3*.

A certi2icate o2 the su'er&isor certi23in! the authenticit3 o2 the <#issertation> must ,e attached. The student shall su,mit three co'ies o2 the <#issertation> to the =22ice o2 the Head o2 the #e'artment ,3 their res'ecti&e su'er&isor. The num,er o2 'a!es in the <#issertation> shall not ,e more minimum 1@0 'a!es and ma7imum 12@ 'a!es e7cludin! anne7ure 'a!es. The <#issertation> re'ort should ,e t3'ed in A$4 si;e 'a'er9 -ith 2ont si;e 12 t3'ed9 ,ack to ,ack o2 each 'a'er alon! -ith -ritten C# o2 this <#issertation>.

PGDM 05+, S!$A!EGIC MA#AGEME#! %nit - I 78 sessions 9 0ature o2 +trate!ic Mana!ement: Conce't o2 +trate!3A /ision Mission9 "oals and =,?ecti&esA47ternal 4n&ironmental Anal3sisA Anal3;in! Com'anies esource in Com'etiti&e PositionA Mint;,er!>s @Ps o2 +trate!3A +trate!ic Mana!ement Process9 Cor'orate "o&ernance . %nit - II 7+. sessions9 +trate!3 5ormulation: 47ternal 4n&ironmental Anal3sisA Anal3;in! Com'anies esource in Com'etiti&e Position$ Conce't o2 +tretch9 Le&era!e and 5itA +trate!ic Anal3sis and Choice9 Porter>s5i&e 5orces Model9 Conce't o2 /alue Chain9 "rand +trate!iesA Porter>s "eneric +trate!iesA +trate!ies 2or Com'etin! in "lo,al Markets. %nit - III 78 sessions9 Cor'orate$Le&el +trate!ies: #i&ersi2ication +trate!ies: Creatin! Cor'orate /alue and the )ssue o2 elatedness9 /ertical )nte!ration: Coordinatin! the /alue Chain9 The "ro-th o2 the 5irm: )nternal#e&elo'ment9 Mer!ers % Ac:uisitions9 and +trate!ic Alliances estructurin! +trate!ies: educin! the +co'e o2 the 5irm. %nit - IV 7: sessions9 +trate!3 )m'lementation : +tructural Considerations and =r!ani;ational #esi!nA Leadershi' and Cor'orate CultureA %nit - V 7: sessions9 +trate!3 4&aluation: )m'ortance and 0ature o2 +trate!ic 4&aluationA +trate!ic and ='erational Control9 0eed 2or .alanced +corecard. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. 2. 3. 4. @. #ess $ +trate!ic Mana!ement B Te7t and Cases. Mc"ra- Hill 8ohnson B 47'lorin! Cor'orate +trate!39Ce9 Pearson 1a;mi $ .usiness Polic3 and +trate!ic Mana!ement93e9 Mc"ra- Hill 0. Chandrashekharan B +trate!ic Mana!ement9 =72ord Dni&ersit3 Press 6heelen % Hun!er $ +trate!ic Mana!ement and .usiness Polic3913e9Pearson

PGDM 05., Cor)orate Governance and 'usiness La< %nit - I 78 sessions9 )ssues9 need o2 cor'orate !o&ernance code9 Code o2 Cor'orate Practices9 +ocial es'onsi,ilit3 o2 Cor'orates9 Cor'orate +ocial e'ortin!9 Cor'orate "o&ernance and the ole o2 .oard (.=#*9Cor'orate "o&ernance +3stem 6orld-ide9 Cor'orate #isclosure and )n&estor Protection in )ndia.The )ndian Contract Act: 4ssentials o2 a &alid contract9 &oid a!reements9 'er2ormance o2 contracts9 ,reach o2 contract and its remedies9 Euasi BContracts %nit - II 78 sessions9 Moral /alues and 4thics: /alues B Conce'ts9 T3'es and 5ormation o2 /alues9 4thics and .eha&iour. /alues o2 )ndian Mana!ersA Mana!erial 47cellence throu!h Human /aluesA #e&elo'ment o2 4thics9 4thical #ecision Makin!9 .usiness 4thics$ The Chan!in! 4n&ironment and +takeholder Mana!ement9 ele&ance o2 4thics and /alues in .usiness9 +'iritual /alues. Modern .usiness 4thics and #ilemmas9 =&er&ie- o2 Cor'orate +ocial es'onsi,ilities (C+ * and +ustaina,ilit3. %nit - III 78 sessions9 The +ale o2 "oods Act: Contract o2 sale o2 !oods9 conditions and -arranties9 trans2er o2 'ro'ert39 ri!hts o2 an un'aid sellerA the ne!otia,le instruments act: nature and t3'esA ne!otiation and assi!nmentA holder Bin due course9 dishonour and dischar!e o2 a ne!otia,le instrument9 ar,itration %nit - IV 78 sessions9 The Com'anies Act9 1F@G: 0ature and t3'es o2 com'aniesA 2ormationA memorandum and articles o2 associationA 'ros'ectus9 shares and share ca'ital9 allotment o2 shares %nit - V 78 sessions9 Mem,ershi'A ,orro-in! 'o-ersA mana!ement and meetin!sA accounts and auditA com'romise arran!ements and reconstructionA 're&ention o2 o''ression and mismana!ementA -indin! u'A Consumer Protection Act and C3,er La-A T) Act 200@ : Pur'ose9 i!ht to )n2ormation and =,li!ation o2 Pu,lic Authorities9 47em'tion 2rom disclosure o2 in2ormation. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. 2. 3. 4. @. G. C. H. F. A C 5ernando B Cor'orate "o&ernance9 2e9 Pearson Al,u:uer:ue B Le!al As'ects o2 .usiness9 =72ord uni&ersit3 Press "hosh B.usiness ethics and cor'orate !o&ernance9Mc"ra-hill 1umar$ Cor'orate "o&ernance9 =72ord Dni&ersit3 Press Mandal B 4thics in ,usiness and cor'orate !o&ernance9 2e9 Mc"ra-Hill Pathak$Le!al as'ects o2 ,usiness9@e9Mc!ra-hill amai3am9 A.9 "uide to the Com'anies Act9 6adh-a9 0a!'ur +heth$.usiness La-9 Pearson Tulsian B .usiness la-9 2e9Mc"ra-hill

S)eciali*ation Grou)-+, 3uman $esource Mana=ement PGDM 3$ 5/, !EAM '%ILDI#G A#D LEADE$S3IP %nit - I 78 sessions 9 Leadershi' B Meanin!9 Conce'ts and M3ths a,out Leadershi'9 Com'onents o2 Leadershi'$ Leader9 5ollo-ers and situation. Assessin! Leadershi' % Measurin! )ts e22ects. 5ocus on the Leader B Po-er and )n2luenceA Leadershi' and /alues. Leadershi' TraitsA Leadershi' .eha&iourA Contin!enc3 Theories o2 Leadershi'A Leadershi' and Chan!e. %nit - II 78 sessions 9 "rou's9 Teams and Their Leadershi'. "rou's B 0ature9 "rou' +i;e9 +ta!es o2 "rou' #e&elo'ment9 "rou' oles9 "rou' 0orms9 "rou' Cohesion. Teams B 422ecti&e Team Characteristics and Team .uildin!9 "innetts Team 422ecti&eness Leadershi' Model. Leadershi' +kills B .asic Leadershi' +kills9 .uildin! Technical Com'etenc39 Ad&anced Leadershi' +kills9 Team .uildin! 2or 6ork Teams9 .uildin! Hi!h Per2ormance Teams. %nit - III 7+5 sessions 9 6ork!rou' /s. Teams: Trans2ormin! "rou's to TeamsA T3'es o2 TeamsA +ta!es o2 Team .uildin! and its .eha&ioural #3namicsA Team oleA )nter'ersonal ProcessesA "oal +ettin! and Pro,lem +ol&in!. )nter'ersonal Com'etence % Team 422ecti&eness: Team 422ecti&eness and )m'ortant )n2luences on Team 422ecti&eness. ole o2 )nter'ersonal Com'etence in Team .uildin!A Team +i;eA Team Mem,er oles and #i&ersit3A 0ormsA Cohesi&enessA Measurin! Team 422ecti&eness. %nit - IV 78 sessions 9 ole o2 Leaders in Teams: +u''ortin! TeamsA e-ardin! Team Pla3ersA ole AllocationA esource Mana!ement 2or TeamsA +election o2 Team Pla3ersA Leaders as 5acilitators9 MentorsA #e&elo'in! Colla,oration in Teams: 5unctional and #3s2unctional Coo'eration and Com'etitionA )nter&entions to .uild Colla,oration in =r!ani;ationsA +ocial Loa2in!9 +3ner!3 in Teams9 +el2$Mana!ed Teams. %nit - V 7: sessions 9 Communication and Creati&it3: Communication ProcessA Communication 422ecti&eness % 5eed,ackA 5osterin! Team Creati&it3A #el'hi Techni:ueA 0ominal "rou' Techni:ueA Traditional .rain +tormin!A 4lectronic .rain +tormin!. 0e!ati&e .rain +tormin!.

S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. 2. 3. 4. Haldar B Leadershi' and Team .uildin!91/e9 =72ord Dni&ersit3 Press Hu!hes $ L4A#4 +H)P: 4nhancin! the Lessons o2 47'erience (+)4*9 Mc"ra-Hill Mittal $ Leadershi' and Team .uildin!9 1/e9 Pearson Iukl $ Leadershi' )n =r!ani;ations9 Ce 9 Pearson

PGDM 3$ 50, #EG"!IA!I"# A#D C"%#SELLI#G %nit - I 7 8 sessions 9 0ature o2 )nternational .usiness 0e!otiations : 5rame-ork 2or international ,usiness ne!otiations $ .ack!round 2actors $ )m'act o2 national culture9 or!ani;ational culture and 'ersonalit3 on ,u3er$ seller interaction B a model o2 the ne!otiation 'rocess -ith di22erent strate!ies and 'lannin! B #istri,uti&e ,ar!ain and inte!rati&e ne!otiations. %nit - II 7 8 sessions 9 Cultural as'ects o2 )nternational .usiness ne!otiation$ Ho2stede>s dimension o2 culture and their in2luence on )nternational .usiness ne!otiation $ cross culture communication : )ssues and )m'lications B The role o2 time in .usiness ne!otiation B The role o2 atmos'here in ne!otiations. %nit - III 7 8 sessions 9 0e!otiatin! sales9 e7'ort transaction and a!enc3 a!reements B ne!otiatin! licensin! a!reements B 0e!otiatin! international ?oint &enture B 'ro?ect ne!otiations B Coo'erati&e ne!otiation 2or mer!ers and ac:uisitions. )n&estment ne!otiations B 0e!otiatin! -ith 4uro'e9 China and other 4ast Asian countries $ .usiness 0e!otiations ,et-een 8a'anese and Americans B "eneral "uidelines 2or ne!otiatin! international ,usiness. %nit - IV 7 : sessions 9 4thics in ne!otiations B Communication in ne!otiations B 0e!otiation 'o-er and relationshi's in ne!otiations B .est 'ractices in ne!otiations B .usiness 4ti:uette B Asserti&e skills B Personalit3 and ne!otiation skills. %nit - V 7 +5 sessions 9 4mer!ence % "ro-th o2 Counsellin!: 5actors contri,utin! to the emer!ence9 A''roaches to Counsellin!: .eha&iouristic9 Humanistic A''roaches and o!ers +el2 Theor3 9 Counsellin! Process : +te's in Counsellin! Process. Chan!in! .eha&iour throu!h Counsellin!9 ole o2 a Counsellor =r!ani;ational A''lication o2 Counsellin!9 #ealin! -ith Pro,lem 4m'lo3ees9 4thics in Counsellin!. Modern Trends in Counsellin! "oals9 Process9 Procedures9 Counsellin! +kills. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. Carell B 0e!otiatin! 4ssentials B Theor3 9 +kills and Practices9 Pearson 2. Clear3 $ The 0e!otiation Hand,ook $ PH) )ndia 3. Le-icki B 0e!otiation9 Mc"ra-hill 4. ao $ Counsellin! and "uidance9 Mc"ra-hill

S)eciali*ation Grou) 1 . , MA$2E!I#G PGDM M2 5/, SALES > DIS!$I'%!I"# MA#AGEME#! %nit - I78 sessions9 )ntroduction to +ales Mana!ement: +co'e and )m'ortanceA The 4&ol&in! 5ace o2 Personal +ellin!A Personal +ellin! Process and A''roachesA +ales =r!ani;ation +tructureA +ales +trate!ies9 +ales 5orecastin!A +ales Territor3 #esi!n. %nit - II 78 sessions9 +ales 5orce Mana!ement: +ales 5orce 8o, #escri'tionA ecruitment and +electionA Trainin! +ales PersonnelA +ales 5orce Moti&ationA Com'ensationA +ales Euotas: 4&aluatin! +ales Per2ormanceA Dse o2 )n2ormation and Communication Technolo!3 ()CT* in +ales Mana!ement. %nit - III 78 sessions9 #istri,ution Plannin! and Control: 5unctions o2 )ntermediariesA T3'es and ole o2 Channel )ntermediaries in )ndia 2or Consumer and )ndustrial Products: 6holesale and etail +tructure9 Com'le7 #istri,ution Arran!ement $+tructural +e'aration and Post'onement. %nit - IV 78 sessions9 Channel +trate!3 and #esi!nA +election9 Moti&ation and 4&aluation o2 )ntermediariesA Mana!in! Channel #3namics9 elationshi's and Channel Con2lictA 4thical and Le!al )ssues in +ales and #istri,ution Mana!ement in )ndian conte7t. %nit - V 78 sessions9 #istri,ution +3stem and Lo!istics: Ph3sical #istri,ution +3stem B=,?ecti&es and #ecision AreasA Customer +er&ice "oalsA Lo!istics Plannin!A An o&er&ie- o2 Trans'ortation9 6arehousin! and )n&entor3 #ecisionsA 422icient +u''l3 Chain Mana!ement (+CM*A )nte!ration o2 +ales and #istri,ution +trate!3 Su==ested $eadin=s,7In Al)ha;etical "rder9 1. Cou!hlan $ Marketin! Channels9 Ce9 Pearson 2. Ha&aldar $ +ales and #istri,ution Mana!ement9 Mc"ra- Hill 3. 8o,,er $ +ellin! and +ales Mana!ement9 Ce9 Pearson 4. Panda $ +ales and #istri,ution Mana!ement9 =72ord Dni&ersit3 Press9 @. Tanner $ +ales Mana!ement 9 Pearson

PGDM M2 50, MA$2E!I#G "& SE$VICES %nit - I 7 : sessions 9

)ntroduction to +er&ices: 0ature o2 +er&icesA Characteristics o2 +er&icesB )ntan!i,ilit39 )nconsistenc39 )nse'ara,ilit3 and )n&entor3A +earch9 e7'erience and credence attri,utes9 Classi2ication o2 +er&icesA Consumer &ersus )ndustrial +er&ices. "lo,al and )ndian +cenario in ser&ices sector: )m'ortance o2 +er&ices Marketin!A +er&ice as ke3 di22erentiator 2or manu2acturin! industries.

%nit - II7 : sessions 9 +er&ices Marketin! Mi7: )ntroduction to the C Ps o2 +er&ices Marketin! Mi7A Product$+er&ice ContinuumA +tandalone ser&ice 'roductsA +er&ice 'roducts ,undled -ith tan!i,le 'roductsA +er&ice Li2e C3cle. %nit - III7 +5 sessions 9 #istri,ution: Place B #istri,ution +trate!ies 2or +er&icesA Challen!es in distri,ution o2 +er&icesA ole o2 )nternet in distri,ution o2 +er&ices. Promotion: Promotion o,?ecti&e 2or +er&icesA Personnel +ellin!9 Ad&ertisin! and +ales PromotionA ole o2 elationshi' Marketin! in 'romotin! ser&ices. Pricin!: 5actors in&ol&ed in 'ricin! a ser&ice 'roductA demand &ariation and ca'acit3 constraintsA Ca'acit3 Plannin!9 Measures to res'ond to chan!es in demandA esha'in! demand usin! e22ecti&e 'ricin!. Peo'le: The ke3 role o2 ser&ice em'lo3ees in a ser&ice ,usinessA +er&ices marketin! trian!leA +er&ice 'ro2it chain9 Conce't o2 +er&ice encounter B Moment o2 TruthA Trainin! and de&elo'ment o2 em'lo3eesA Moti&ation and em'o-erment. %nit - IV7 8 sessions 9 Ph3sical e&idence: 0ature o2 'h3sical e&idenceA )m'ortance o2 'h3sical e&idence in ser&icesA +er&ice sco'es. Process: +er&ice as a 'rocess and as a s3stem $ #i22erent 'rocess as'ects and mana!erial challen!es $ +trate!ies 2or mana!in! inconsistenc3 B Customer role in ser&ices $ Customers as <co$ 'roducers>A +el2 +er&ice Technolo!ies9 B Customer +er&ice in +er&ice Marketin! %nit - V7 +5 sessions 9 Customer +atis2action % +er&ice Eualit3: Monitorin! and Measurin! customer satis2action9 =rder takin! and 2ul2ilment A +er&ice "uarantee $ Handlin! com'laints e22ecti&el3A #e2ects9 5ailures and eco&er3. Conce't and )m'ortance o2 :ualit3 in +er&icesA Ho- customers e&aluate ser&ice 'er2ormance9 +er&ice Eualit3 Models Parsuraman$Jeithamal$.itner (PJ.* "a's Model9 +4 /EDAL9 and +4 /P4 5 "ronroos model Technolo!3 % +er&ice +trate!3: A''l3in! technolo!3 to ser&ice settin!s9 e$ser&ices. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. 2. 3. 4. @. G. Christo'her Lo&elock $ +er&ices Marketin!9 Ce9 Pearson Harsh /erma $ +er&ices Marketin!9 2e9 Pearson Ho22man B +er&ice Marketin!9 4/e9 Cen!a!e 0ar!undkar B +er&ices marketin!9 Mc"ra-hill +rini&asan B+er&ice Marketin!: )ndian Conte7t9 PH) Jeitham $ +er&ices Marketin!9 Mc"ra-hill

S)eciali*ation Grou) 1 / , I#&"$MA!I"# !EC3#"L"GY MA#AGEME#! PGDM I! 5/, Enter)rise $esource Plannin= and Data;ase Mana=ement S?stem %nit - I 7 8 sessions9 4 P: 4nter'rise Pers'ecti&e: An =&er&ie-9 5eatures o2 4 P9 M)+ )nte!ration9 4 P dri&ers9 Trendsin 4 P9 4 P in )ndia. 4 P: +3stem Pers'ecti&e: Mana!ement )n2ormation +3stem9 ='erations +u''ort +3stem9 #++9 Transaction Processin! +3stem9 0et-ork +tructure o2 4 P +3stem9 4 P 6ork 2lo-9 Process modellin! 2or 4 P +3stems9 Communication in 4 P +3stems9 =LTP9 (=n Line Transaction Processin!*9 =LAP (=n Line Anal3tical Processin!*9 4nter'rise )nte!ration A''lication Tools 2or 4 P. %nit - II 7+5 sessions9 4 P: esource Mana!ement Pers'ecti&e: .usiness Modules in 4 P Packa!es9 5inance9 Production9 Human esource9 Plant Maintenance9 Materials Mana!ement9 Eualit3 Mana!ement9 +ales and #istri,ution9 esource Mana!ement9 .usiness Process een!ineerin!9 elationshi' ,et-een 4 P % .P 9 4 P )m'lementation Li2e C3cle9 )m'lementation methodolo!39 4 P Pro?ect Mana!ement % Monitorin!. 4 P: 1e3 )ssues: 4 P and 4$Commerce9 4 P Culture9 4 P and C M9 4 P and +CM9 4 P +election )ssues9 4 P in Pu,lic +ector 4nter'rises9 Pre and Post )m'lementation )ssues9 4 P /endors9 1e3 4 P Consultants in )ndia9 5uture #irections in 4 P. %nit - III 7+5 sessions9 Pur'ose9 Ad&anta!es and #isad&anta!es o2 #.M+9 #ata Models9 +chemas and )nstances9 #.M+ Architecture and #ata )nde'endence9 T3'es o2 #.M+ B Hierarchical9 0et-ork9 elational9 =,?ect =riented and =,?ect elational.4 $Model B .asic conce'ts9 #esi!n )ssues9 Ma''in! Constraints9 1e3s9 4$ #ia!ram9 #esi!n o2 an 4 #ata,ase +chema9 eduction o2 4$ +chema to Ta,les.+EL: .ack!round9 .asic +tructure9 +et ='erations9 A!!re!ate 5unctions9 0ull /alues9 0ested +u,Eueries9 #eri&ed elations9 /ie-s9 Modi2ication o2 #ata,ase9 8oined elations9 #ata #e2initionLan!ua!e9 #omain Constraints9 e2erential )nte!rit3. %nit - IV 7: sessions9 =racle: .asic Architecture9 #ata #e2inition9 #ata Mani'ulation (L)14 ='erator9 +trin! Commands9 0umeric 5unction9 #ate 5unction9 Translate and #ecode 5unction*9 )ntroduction to PL/+EL (Conditional9 Lo!ic9 Loo's9 "o to +tatements9 47ce'tional Handlin!9 Tri!!ers9 Procedures9 5unctions9Cursor9 L=.>s*. %nit - V 7 : sessions 9 +tructure o2 elational #ata,ases9 elational Al!e,ra9 5unctional #e'endencies9 0ormal 2orms 0519 0529 053 and .C059 Multi&alued #e'endencies and 5ourth 0ormal 5orm9 8oin #e'endencies and 5i2th 0ormal 5orm. Transaction9 Concurrenc3: AC)# Pro'erties9 Transaction +tate9 Locks9 #eadlock Condition9 T-o$ Phase Lockin! Protocol. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. .ansal $ 4nter'rise esource Plannin!: Mana!erial Pers'ecti&e9 1/e9 Pearson 2. 4l Masri $ 5undamentals o2 #ata,ase +3stems: Models9 Lan!ua!es9 #esi!n and A''lication Pro!rammin! G/e9 Pearson 3. "o3al B 4nter'rise esource Plannin!9 Mc"ra-Hill 4. )ntroduction to #ata,ase +3stems B )TL$4+L9 Pearson @. a3 $ 4nter'rise esource Plannin!9 Mc"ra-Hill G. +umner $ 4nter'rise esource Plannin!9 Pearson

PGDM I! 50 , Electronic Commerce %nit - I 7 8 sessions9 )ntroduction to e$,usiness: 4lectronic .usiness9 4lectronic Commerce9 T3'es o2 4lectronic Commerce9 .ene2its9 Limitations and .arriers o2 4$commerce9 4lectronic Commerce Models9 /alue Chains in 4lectronic Commerce %nit - II 7 8 sessions9 4commerce in )ndia.9 6e, .ased Tools 2or 4lectronic Commerce9 )ntranet9 Com'osition o2 )ntranet9 .usiness A''lications on )ntranet9 47tranets. 4lectronic #ata )nterchan!e9 Com'onents o2 4lectronic #ata )nterchan!e9 4lectronic #ata )nterchan!e Communication Process. %nit - III 78 sessions9 +ecurit3 )ssues in e$,usiness +ecurit3 =&er&ie-9 4lectronic Commerce Threats9 4ncr3'tion9 Cr3'to!ra'h39 Pu,lic 1e3 and Pri&ate 1e3 Cr3'to!ra'h39 #i!ital +i!natures9 #i!ital Certi2icates9 +ecurin! 4$commerce 0et-orks: +ecurit3 Protocols such as HTTP9 ++L9 5ire-alls9 Personal 5ire-alls9 )#+9 /P0s9 Pu,lic 1e3 )n2rastructure (P1)* 2or +ecurit3. %nit - IV 78 sessions9 4lectronic Pa3ment +3stemConce't o2 e$Mone39 4lectronic Pa3ment +3stem9 T3'es o2 4lectronic Pa3ment +3stems9 +mart Cards9+tored /alue cards and 4lectronic Pa3ment +3stems9 .2. 4lectronic 'a3ments9 )n2rastructure )ssues in 4P+9 4lectronic 5und Trans2er. %nit - V78 sessions9 e$.usiness A''lications % +trate!ies .usiness Models % e&enue Models o&er )nternet9 4mer!in! Trends in e$.usiness9 e$"o&ernance9 #i!ital Commerce9 Mo,ile Commerce9 +trate!ies 2or 4$ Commerce9 )nternet ,ased .usiness ModelsA Le!al9 4thical and +ocietal )m'acts o2 4$Commerce. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. .hasker$ 4lectronic commerce and A''lications9 3e9 Mc"ra-Hill 2. Cha22e3 $ 4$.usiness and 4$Commerce Mana!ement: +trate!39 )m'lementation and Practice9 @/e9 Pearson 3. 4.Tur,an $ 4lectronic Commerce 20109 G/e9 Pearson 4. 5ernando $ 4$.usiness and 4$Commerce Mana!ement: +trate!39 )m'lementation and Practice9 @/e9 Pearson @. 8ose'h B 4 commerce and )ndian Pers'ecti&e9 PH) G. 1ulkarni B 4$.usiness9 o72ord Dni&ersit3 Press

S)eciali*ation Grou) 1 0 , &I#A#CIAL MA#AGME#! PGDM &M 5/ , !A@ PLA##I#G A#D &I#A#CIAL $EP"$!I#G %nit - I 76 Sessions9 0ature and +co'e o2 Ta7 Plannin!: 0ature9 =,?ecti&es o2 Ta7 Mana!ement9 Ta7 Plannin!9 Ta7 A&oidance % Ta7 4&asion9 Assessment Iear9 Pre&ious Iear9 Assessee B t3'es9 esidential status9 0on$resident )ndians. %nit - II 7+5 Sessions9 Ta7 on )ndi&idual )ncome B Com'utation o2 ta7 under the heads o2 +alaries9 )ncome 2rom House Pro'ert39 Pro2its % "ains o2 .usiness9 Ca'ital "ains % )ncome 2rom =ther +ources. Ta7deducti,le at source %nit - III 7 8 Sessions9 6ealth ta7 on closel3 held com'aniesA /aluation o2 assetsA 5ilin! o2 returnsA AssessmentA A''ealsA e&ie-A e&ision and ecti2ication.9 +er&ice Ta7. %nit - IV 78 Sessions9 /alue Added Ta7 (/AT*9 Transaction Ta7es ( -ith re2erence to 5inancial +er&ices*9 Customs Act and Customs #uties Plannin! (6orkin! 1no-led!e re:uired* %nit - V 76 Sessions9 Cor'orate )ncome Ta7: Ta7 concessions and incenti&es 2or cor'orate decisions. Ta7 'lannin! 2or de'reciationA Treatment o2 losses % una,sor,ed itemsA Carr3 2or-ard and set o22 losses. Ta7 and ,usiness reor!ani;ations: mer!er and amal!amation9 Ta7 'lannin! re!ardin! 4m'lo3ees emuneration9 Ta7 a''eals9 e&ision % e&ie-. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. 2. 3. 4. .hatia $ Pu,lic 5inance9 2Ce9/ikas Lal$ )ncome Ta7 9 2e9 Pearson Pathak B Ta7 Plannin!9 Mc"ra-hill +in!hania $ #irect Ta7es9 La- % Practice9@0e9Ta7mann

PGDM &M 50, Mana=ement of &inancial Institutions > Services

%nit - I, 8 Sessions 5inancial +3stem and Markets: Constituents and 2unctionin!A .) B ole and 2unctions. e!ulation o2 mone3 and credit9 Monetar3 and 2iscal 'olicies9 Techni:ues o2 re!ulation and ratesA 5inancial +ector e2orms in )ndia9 =&er&ie- o2 5inancial +er&ices: nature9 sco'e and im'ortance etc. %nit - II, +5 Sessions .ankin! )ndustr3 in )ndia9 constituents9 ,ankin! sector re2orms9 determination o2 commercial interest rates: 2i7ed and 2loatin!9 Mana!ement o2 ca'ital 2unds$ ca'ital ade:uac3 norms9 Li:uidit3 Mana!ement9 Asset Lia,ilit3 Mana!ement $ "a' anal3sis9 Mana!ement o2 0on$ 'er2ormin! assets9 +trate!ies 2or makin! commercial ,anks &ia,le. %nit - III, +. Sessions International &inancial MarAets, )nternational .ankin! % Mone3 Market$ )nternational ,ankin! +er&ices B Ca'ital Ade:uac3 +tandards$)nternational Mone3 Markets9 )nternational 4:uit3 +ources $ "lo,al 4:uit3 Markets$ Methods o2 +ourcin! Cross$listin! in +econdar3 Markets$ 0e- 4:uit3 )ssues9 )nternational #e,t +ources$#e,t Mana!ement and 5undin! "oals $ )nternational #e,t )nstruments$)nternational .ank Loans $ 4uronotes$ )nternational .ond Market %nit - IV, +5 Sessions
Securitisation , conce't9 nature9 sco'e and their im'lications. +ecuriti;ation o2 Auto loans and housin! loans9 +ecuritisation in )ndia. D&Is in India - )#.)9 )C)C)9 )5C)9 0A.A #9 .s9 +tate Le&el )nstitutions A #'&Cs -Their status9 t3'es9 -orkin! and strate!ies 2or commercial &ia,ilit3 A Insurance > Mutual &und or=anisations -Their status9 t3'es9 -orkin! and strate!ies 2or commercial &ia,ilit3.

%nit - V, +5 Sessions Leasin! and Hire Purchase: )ndustr3. +i;e and sco'e. Parties in&ol&ed9 4&aluation o2 Lease transaction9 T3'es o2 lease and their im'lications9 Hire 'urchase and lease $ di22erences and im'lications 2or the ,usiness. =ther 2inancial ser&ices: 5actorin!9 5or2eitin!9 #iscountin! and e #iscountin! o2 .ills9 Consumer Credit and Plastic Mone3 B conce't9 -orkin! and uses o2 each. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. 2. 3. 4. @. G. C. H. A'te $ )nternational 5inancial Mana!ement9 Mc"ra- Hill .hole B 5inancial institutions and Markets9@e9Mc"ra-Hill 4iteman $ Multinational .usiness 5inance912e9Pearson 5a,o;;i $ 5oundations o2 5inancial Markets and )nstitutions9 3e9Pearson 1han $ 5inancial +er&ices 9Ce9 Mc "ra- Hill Machira?u $ )ndian 5inancial +3stem9 4e9 /ikas Mishkin $ 5inancial Markets and )nstitutions9 G/e +ri&asta&a $ Mana!ement o2 5inancial )nstitutions9 Himala3a

S)eciali*ation Grou)14, I#!E$#A!I"#AL '%SI#ESS MA#AGEME#! PGDM I' 5/, I#!E$#A!I"#AL L"GIS!ICS A#D S%PPLY C3AI# MA#AGEME#! %nit -I 78 sessions9 Lo!istic +3stem: Conce't9 o,?ecti&es and sco'e o2 lo!isticsA +3stem elementsA Trans'ortation9 -arehousin!9 in&entor3 mana!ement9 'ackin! and unitisationA Control and communication. Trans'ort 5undamentals: )m'ortance o2 e22ecti&e trans'ortation s3stemA +er&ice choices and their characteristicsA inter$modal ser&icesA Trans'ort cost characteristics and rate 2i7ationA )n$com'an3 mana!ement &s. out $sourcin!. %nit -II 78 sessions9 "eneral +tructure o2 +hi''in!: 6ould sea ,orne tradeA international shi''in! characteristics and structureA Liner and tram' o'erationsA Liner 2rei!htin!A Charterin!$T3'es9 'rinci'les and 'racticesA Charter9 'art3 a!reementA #e&elo'ment in sea trans'ortation$Dniti;ation9 containerisation9 inter and multimodal trans'ortA C5C and )C#A )ndian shi''in! B !ro-th9 'olic3 and 'ro,lemsA Ports and 'ort trust. Carria!e o2 "oods ,3 sea9 sea and com,ined trans'ortA international con&entions and )ndian la-A Maritime 2rauds and unethical 'ractices Bcauses and 'rotectionA ole and t3'es o2 car!o intermediaries. )nternational Air trans'ort : )nternational set u' 2or air trans'ort: 5rei!ht ratesA )ndia>s e7'orts and im'orts ,3 air B Pro,lems and 'ros'ects. %nit- III 78 sessions9 .asic 5rame-ork: Conce't o2 su''l3 chain mana!ement (+CM*A +CM and trade lo!isticsA /alue chain anal3sis and +CMA )nternationalisation o2 +CM. )nte!rated +CM: Conce't9 s'an and 'rocess o2 inte!rated +CM: +u''l3 chain and continuous im'ro&ement9 +u''l3 Chain 'er2ormance measurementA +u''l3 chain modellin! A 5orecastin! and 2inancial im'lications: +u''l3 chain and a2ter Bsales ser&iceA Creatin! li2e $c3cle o-nershi' &alueA Customer ser&ice mana!ementA #emand mana!ementA Product de&elo'ment Process and +CM. %nit -IV 78 sessions9 Mana!in! elationshi': ole o2 elationshi' marketin! in +CMA Mana!in! relationshi's -ith su''liers and customersA Ca'ti&e ,u3ers and su''liersA +trate!ic 'artnershi'sA +u''lier$retailer colla,oration and alliances. Purchasin! Process: +trate!ic role o2 'urchasin! in the su''l3 chain and total customer satis2actionA T3'es o2 'urchasesA Purchasin! c3cleA +u''lier selection and e&aluationA Purchase a!reementA Purchasin! cost mana!ement. %nit -V 7 8 sessions 9 +u''l3 Chain and )n2ormation Mana!ement +3stems $ )m'ortance o2 in2ormation mana!ement )T and ,usiness mana!ement s3stems M 9 # P9 4 P9 P#M9 4)P and CP5 : "lo,alisation9 technolo!3 and ,usiness chain mana!ementA e$en!ineerin! the su''l3 chain: 5uture directions. S%GGES!ED $EADI#GS 7In Al)ha;etical order 9 1. 2. 3. 4. @. .allou $ .usiness Lo!istics/+u''l3 Chain Mana!ement9 @e9 Pearson .o-erso7 B +u''l3 chain lo!istics mana!ement92e9Mc"ra-Hill Cho'ra / Meindall $ +u''l3 Chain Mana!ement: +trate!39 Plannin!9 and ='eration9 @e +inchi B #esi!nin! and mana!in! the su''l3 chain9 Mc!ra-Hill +ridhar .hat $ 4ssentials o2 Lo!istics And +u''l3 Chain Mana!ement9 Himala3a

PGDM I' 50, I#!E$#A!I"#AL ("I#! VE#!%$ES, ME$GE$S A#D ACB%ISI!I"#S %nit -I 78 sessions9 The ?oint &enture conce'ts $ de2inition $ moti&es and kinds o2 ?oint &enture $ e:uirements 2or ?oint 'ro?ect ne!otiation and its or!ani;ation $ Arran!ement ,et-een ?oint /enture 'artner $ ma?or !oals o2 ?oint &enture 'artners $ ma?or as'ects o2 ?oint &enture a!reement.
1inds o2 a!reement 2or trans2er o2 technolo!3 $ Turnke3 'ro?ect a!reement $ Technical assistance a!reements $ licensin! a!reement $ consultanc3 a!reements $ 2ranchise a!reement $ .ilateral in&estment treaties $ Treatment o2 in&estments $ ules on currenc3 trans2er $ 47'ro'riation 0ationalisation.

%nit -II 78 sessions9

+ettlement o2 #is'utes $ 1inds o2 dis'utes $ t3'es o2 ar,itration $ choice o2 la- in ar,itration $ choice o2 2orum $ 5orei!n A-ards ( eco!nition % 4n2orcement* Act 1FG1 $ 0e- Iork con&ention $ lencitral model la- $ conciral conciliation rules 1FH0 $ salient 2eatures o2 Ar,itration and conciliation Act 1FFG.

)ndian la- on intellectual 'ro'ert3 A co'3 ri!ht $ in2rin!ement o2 co'3 ri!ht A Patent $ #esi!ns $ Trade marks $ e!istration o2 trademarks $ kno- $ ho- secrec3 clause. %nit- III 78 sessions9 Ta7 treatment o2 8oint &enture A!reement $ im'lication o2 ta7ation $ )ncome recei't or ca'ital recei't $ Ta7 treatment in the hands o2 )ndian 'artner $ Ca'ital e7'enditure and e&enue e7'enditure $ )m'ortant curt decisions $ 8oint &entures a,road. %nit -IV 78 sessions9 Mer!ers$ in the nature o2 ac:uisitions and amal!amations. t3'es o2 mer!er Bmoti&es ,ehind mer!ers B theories o2 mer!ers B o'eratin!9 2inancial and mana!erial s3ner!3 o2 mer!ers B &alue creation in hori;ontal9 &ertical and con!lomerate mer!ers B internal and e7ternal chan!e 2orces contri,utin! to M % A acti&ities Cor'orate restructurin! B di22erent methods o2 restructurin! B ?oint &entures B sell o22 and s'in o22 B di&estitures B e:uit3 car&e out B le&era!ed ,u3 outs (L.=* B mana!ement ,u3 outs B master limited 'artnershi's B em'lo3ee stock o-nershi' 'lans (4+=P* %nit -V 78 sessions9 Mer!er Process: #3namics o2 M%A 'rocess$ identi2ication o2 tar!ets ne!otiation$ closin! the deal. 5i&e$sta!e model B due dili!ence (detailed discussion*. Process o2 mer!er inte!ration B or!ani;ational and human as'ects B mana!erial challen!es o2 M % A /aluation B &aluation a''roaches B discounted cash 2lo- &aluation B relati&e &aluation B &aluin! o'eratin! and 2inancial s3ner!3 B &aluin! cor'orate control B &aluin! o2 L.= Methods o2 2inancin! mer!ers B cash o22er9 share e7chan!e ratio B mer!ers as a ca'ital ,ud!etin! decision S%GGES!ED $EADI#GS 7In Al)ha;etical order9 1. 2. 3. 4. @. G. Ar;ac $ /aluation 5or Mer!ers9 .u3outs9 And estructurin!9 2nd 4d9 6ile3 1umar$Mer!er and Ac:uisition9 Mc"ra-Hill a?inder Aurora B Mer!ers and Ac:iuisitions9 =72ord uni&ersit3 Press ao B 8oint /entures in )nternational .usiness9 /ikas Pu,lishin! +udi +udarsanam $ Creatin! /alue 2rom Mer!ers and Ac:uisitions9 Pearson 6eston $ Takeo&ers9 estructurin! and Cor'orate "o&ernance9 4/e 9 Pearson