DOMINIC C.

MARASIGAN
Schaumburg, IL 60173 (224) 381-8067 dominic.marasigan@gmail.com

ENTERPRISE BUSINESS DEVELOPMENT MANAGER

PROJECT MANAGEMENT POS SYSTEMS AND SERVICE CLIENT RELATIONS TEAM LEADERSHIP

Experienced Enterprise Business Development Manager.....Accomplished professional actively pursuing L EADERSHIP & S ALES E XPERTISE international business opportunities to drive revenue and Expertise in Enterprise Product/POS Sales market development where strategic vision, expertise in Developing and Executing Sales Strategy client relations, enterprise IT sales, and revenue growth POS Equipment and Services will be held at a premium. Managing Client Relationships Expert Command of All Sales Aspects with deep insight, Financial and Budget Management knowledge, and experience in negotiation, marketing, Effective Team Management Experience client retention, budgeting, business strategy, team Securing Revenue Growth leadership, and accounting. Building Strategic Partnerships Technology-Focused Business Manager with extensive Managing Complex Projects experience establishing and leading relationships with Exercising P&L Responsibility enterprise clients for the sale POS hardware systems and Contract Negotiation associated service contracts. Well versed in developing Strategic Business Planning new client relationships while gaining new business opportunities from existing accounts. Effective Communicator with the ability to translate business requirements into technical product specifications, resulting in the recommendation of products and services that are narrowly tailored to meet the unique needs of each client across a variety of industries. Fluent in Tagalog.

EXECUTIVE HISTORY
2005 to 2013: Datamax Services Inc. (Formerly Vision Point of Sale), Glenview, IL Director of Services (2009 to 2013) Director of Services (Vision Point of Sale) (2008 to 2009) Project Manager (2006 to 2008) POS Technician (2005 to 2006) Achieved a demonstrated record of success at this leading provider of POS hardware, marked by a series of promotions to positions of increased influence, authority, and accountability. Vision Point of Sale was acquired by Datamax Services in 2009. The Technical Team should be congratulated for their As Services Director, fulfilled a key role driving revenue from the sale of POS fantastic assistance with the systems to industry leading clients that include Aeropostale, Petsmart, Regal Avenue M Project. Dominic Cinemas, Barnes and Noble College Booksellers, Charlotte Russe, CitiTrends and Marasigan exemplified the Dollar Tree. Facilitated the flow of critical information between internal heart and soul that this departments, service providers, and clients. Positioned the company as a Value organization represents and Added Reseller of quality OEM POS hardware from brands that included IBM, NCR, should be commended for and Fujitsu. Established and grew a high performing team of professionals his efforts. dedicated to the overall success of the business, leading the recruitment and hire of Frank M., CEO project managers, coordinators, and technical personnel. Vision POS Outstanding performance in sales, marked by the delivery of a $5MM gain in revenue driven by hardware removal, refurbishment, and installation services for nationwide locations of leading retailers. Championed a shift in corporate focus from a hardware-driven model to a service-driven structure, leading to the creation of recurring revenue streams based on maintenance contracts; doubled the number of service clients between 2008 and 2009. Successfully led a retail POS hardware upgrade project, completing all project milestones for 1,500 store locations within the span of one month.

DOMINIC C. MARASIGAN PAGE 2 Directed a team of over 100 on-site field technicians engaged in a large scale conversion and installation of over 1,400 POS terminals throughout the United States and Canada for a large retail client; met all milestones and deliverables within a strict 4-month timeframe. Assumed a lead role instructing teams of technical personnel in the administration of services to clients, ensuring full compliance with all SLA requirements and other key contract terms. Secured a conversation rate of 40%, transforming lead into new service contracts, each with an average value of $100,000. Developed and deployed a Microsoft Sharepoint portal, empowering customers to place orders and track the progress and details of their project in real time.

As Services Director for Vision Point of Sale, recruited with a mandate to lead the launch of the Services Division throughout North America, expanding the companys footprint beyond hardware sales into the service contract mar ket. Collaborated extensively with clients to define, focus, and clarify POS requirements, resulting in the recommendation of customized combinations of products and services narrowly tailored to meet the unique needs of each account. Exercised accountability for a $500,000 budget, with authority over a team of 4 Project Managers; led employee training on pricing and the customization of web portals to match the look and feel of client branding standards. Met the corporate revenue target of $4MM for service sales, with a 25% conversation rate and a per-transaction average value of $50,000. Built a reliable network of over 12,000 Field Technicians ready for deployment to POS installation and repair projects throughout the United States, Canada, and Puerto Rico. As Project Manager, met the challenge of effectively managing multiple POS service projects, encompassing installation, maintenance, upgrades, and removal at key client sites that included Regal Cinema, Aeropostale, and Winners. Coordinated communications between internal corporate departments, service partners, and clients. Leveraged superior technical expertise to serve as a trusted technical advisor to clients, as well as field technicians engaged in technical services on-site. Exceptional contributions to the Services Division, recognized with a promotion to the newly-created position of Director of Services. As POS Technician, applied superior technical skill to rebuild, configure, and test a wide spectrum of POS equipment, including computers, back office servers, and peripherals. Delivered consistent gains in revenue through incremental hardware sales. Developed relationships of trust and confidence with clients. Recipient of the Service Excellence Bonus in 2006. Early Career Field Service Representative, Getronics, Elmhurst, IL Field Service Engineer, NCR/First Line Solutions LLC Internal Auditor, Department of Veterans Affairs, Office of the Inspector General, Hines, IL

EDUCATION & PROFESSIONAL CERTIFICATIONS

Bachelor of Science Degree in Accounting UNIVERSITY OF SANTO TOMAS, MANILA, PHILIPPINES CompTIA A+ Certification (#10409749) Dell Certified Systems Engineer

TECHNICAL PROFICIENCIES
NETWORKS: LAN Networks, Cisco Switches and Routers SOFTWARE: Windows NT, Windows XP, Windows 3.x, MS Office, MS DOS 5.0/6.0/7.0, Symantec Ghost and ACS HARDWARE: Dell PCs, Dell Servers, HP-Compaq PCs, Gateway PCs, IBM POS PCs and peripherals, IBM Servers, NCR POS PCs and peripherals, Fujitsu POS PCs and peripherals, Loronix DVR, Lexmark Laser Printers, HP Laser Printers, Xerox Laser Printers, IBM 4610 POS Printers, NCR 7156, 7158 and 7167 POS Printers, NCR 7875, 7870, 7880 Scanner/Scale, Symbol Hand Scanners