Keep your Applications running reliably with a battle-tested Virtualization Platform

Cameron Sturdevant, Sr. Product Marketing Manager

2014 VMware Inc. All rights reserved

Agenda

Reliability at the core of your data center The VMware advantage for infrastructure reliability New reliability features in vSphere 5.5 Learn more about VMware

Reliability: Big or Small, The #1 Customer Concern

VMware is the clear and obvious leader in virtualization products. We tried both the Microsoft and Oracle virtualization products and found them lacking in features and performance compared to the VMware product VMware has never failed us. We have -David Greer, Director of Information grown in terms of demands and Services, HelioVolt Corporation requirements, and VMware has grown in capabilities and ability to support us.
Daniel Bellini, CIO Ducati

500,000 99%

Customers using VMware

Fortune 100, Fortune 500 Global 100, Global 500

Agenda

Reliability at the core of your data center The VMware advantage for infrastructure reliability New reliability features in vSphere 5.5 Learn more about VMware

It Begins with the Architecture

Thin, Legacy-free, Purpose-built hypervisor
Architecture impacted by operating system limitations

Guest OS

Parent Partition based on Windows or

Guest OS Guest OS Guest OS Guest OS

Dom0 based on Linux

VMware vSphere
x86 Architecture

General Purpose OS
x86 Architecture

Bolting virtualization to a general purpose operating system increases risk and decreases reliability

Hypervisor Architecture Does Matter!

VMware vSphere 5.5 > 200MB

Windows Server 2012 Server Core with Hyper-V 5GB

OS-Dependent Hypervisors Require More Unrelated Patching

Almost every Patch Tuesday since the release of Hyper-V included

important and critical security updates to Server Core that:
Were UNRELATED to virtualization, and Required a REBOOT of the host
Jan 2013 Important and Critical Server Core Patches* # of Patches Related to Virtualization Reboot Required? Feb 2013 Mar 2013 Apr 2013 May 2013 Jun 2013 July 2013 Aug 2013 Sept 2013 Oct 2013 Nov 2013 Dec 2013

4 0
Yes

3 0
Yes

1 0
Yes

2 0
Yes

4 0
Yes

1 0
Yes

4 0
Yes

2 0
Yes

1 0
Yes

2 0
Yes

2 0
Yes

2 0
Yes

* All Hyper-V deployments require these patches

Source: Microsoft Security Bulletin, December 2013

Total number of important security patches in 2013:

Hyper-V = 28 vSphere 5.1 = 3

Do you want to reboot your data center every Patch Tuesday?

Customers Count on VMware for Reliability

VMware: #1 in Reliability Financial institution customer: Over six years of VMware ESX uptime!

Uptime 2326 days

Companies Trust Their Production Servers to Run on VMware

Agenda

Reliability at the core of your data center The VMware advantage for infrastructure reliability New reliability features in vSphere 5.5 Learn more about VMware

Proven Reliability: From Architecture to Operations

Architecture
Purpose-built hypervisor, no dependency on general-purpose OS
<200MB footprint, reduced exposure to OS vulnerabilities

This translates into:

Failover Protection Zero downtime during resource add

vSphere HA Hot add CPU/RAM

Protection from App failures vSphere App HA

Zero downtime for planned maintenance Proven Performance, SLA Guarantees Reduce memory problems

vMotion and Storage vMotion

Advanced DRS and memory management Reliable Memory

Business Continuity Solutions Unique to VMware vSphere

IT Problem VMware Solution

Application failures

vSphere HA
Native MSCS support* App-aware APIs
* Hyper-V 3 relies on Virtual FC setup

Windows

Windows

VMware ESXi

VMware ESXi

App is absolutely critical to business

Fault Tolerance
for zero downtime, zero data loss, continuous availability

App needs more resources

Hot-Add Capacity(vCPU,
vRAM)

1 vCPU 2 GB

4 vCPU 64 GB

VMware Enables IT Business Continuity at All Levels

Planned Downtime

Unplanned Downtime

Site Application Availability

Site Recovery Manager DR to the Cloud with SRM

Local Application Availability

vMotion Storage vMotion Fault Tolerance High Availability App HA

Data Protection
vSphere Replication vSphere Data Protection vSphere Data Protection Advanced vSphere APIs for Data Protection (VADP)

vSphere Data Protection - Backup and Recovery from VMware

Overview

Backup and recovery solution with

built-in backup data replication for mid-sized vSphere environments
VDP Advanced

Powered by patented, industryleading deduplication from EMC Avamar

vSphere

Seamlessly integrated with vSphere

and vSphere Web Client Benefits
Data deduplicated

Simple, intuitive management

designed for the VI admin

4x more storage-efficient backup 6x faster recovery Reliable enterprise-class technology

Agenda

Reliability at the core of your data center The VMware advantage for infrastructure reliability New reliability features in vSphere 5.5 Learn more about VMware

vSphere App HA
Overview
Detect and recover from application or OS failure

VMware HA App Restart

3
APP OS APP

Supports most common packaged applications (Exchange, SQL, Oracle, SharePoint, etc.)
vCloud Extensibility APIs to Ecosystem

OS

Benefits
vSphere

Simpler management from vCenter Server Tier 1 application protection at scale Lower TCO than traditional application specific cluster availability solutions

Support for Reliable Memory

Memory corruption = PSOD = BAD!

Uptime and reliability for VMs Memory Corruption

How does it work? Feature of the hardware Some memory is more reliable than others which is reported up to OS (ESXi) for optimization Protecting Critical Components: VMkernel UW (User Worlds) Init thread Hostd and Watchdog

Hot-Pluggable SSD PCIe Devices

Use Cases
No downtime to Hot-Plug PCIe
SSD drives (add/remove) on a running ESXi host

PCIe IO expansion chassis to

provide Hot-Plug of PCIe devices to an ESXi host

Support Orderly & Surprise

Hot-Plug Operations Orderly operation initiated through
hardware elements or software interface

Surprise operation initiated by

physically removing or adding device without notifying the system
Requirements:Hardware and BIOS must support Hot-Plug PCIe

More Features to Eliminate Planned/Unplanned Downtime

Purpose-built platform Fault Tolerance Datastore Heartbeat Affinity and Anti-Affinity Rules Highly customizable admission controls

Dierbergs
PROFILE

(INSERT CUSTOMER LOGO)

With the VMware solutions, we spend more of our day focusing on strategic initiatives, which in turn helps IT drive real value back into the business. Jim Shipley, Chief Information Officer, Dierbergs
Objectives

Industry Headquarters Employees

Food and Beverage, Retail

Chesterfield, Missouri 5,000

Maximize the efforts of a small IT staff by migrating to a less resource-intensive virtualization environment

Gain visibility into virtualization ecosystem with a single management tool

Support the business more effectively by minimizing outages VMware Solution Migrated from Microsoft Hyper-V to a more stable, mature, enterprise-ready VMware vSphere 5.1 environment Simpler, robust VMware technology provided excellent always-on solution with failover clustering Business Impact Cut time spent on managing hypervisor by more than 60 percent Increased uptime by eliminating major system outages, thus improving reliability and enabling stores to meet inventory demands Freed senior admins to devote more time to strategic tasks

VMWARE PRODUCTS & SERVICES

VMware vSphere Enterprise Plus 5.1, runs on 17 hosts in Dierbergs data center

The VMware solution offers a number of features to set it apart from Microsoft Hyper-V, including in-cluster upgrade capabilities, a single management tool for the entire environment, and a more costeffective approach to support

AMERICAS

VMware The Proven Market Leader

Proven in the Trenches

500,000+ VMware Customers 99% of Fortune 100 99% of Fortune Global 100 99% of Fortune 1000 99% of Fortune Global 500

Supported by Many
Best-in-class Commercial Support 44,700+ Solution Providers 59,000+ VMware Certified
Professionals

Active and engaged VMware

community

Take the next step

Reliable Foundation

2 Get the Facts: Reliabilty

Recommended Next Steps

VMware vSphere with Operations Management Free 60 Day Evaluation www.vmware.com/go/EvaluatevSphere Invest in your future with VMware Training and Certification www.vmware.com/education Why customers choose VMware www.vmware.com/go/customers

Keep up with the latest VMware activity http://blogs.vmware.com/smb

Thank you.