Chapter 6

This activity contains 22 questions.

Which of the following is NOT a key element in motivation?

Environment Intensity Direction Persistence

_____ is the drive to become what one is capable of becoming in Maslow's hierarchy of needs.
Social Self-actualization Physiological Esteem

Which of the following were considered higher-order needs by Maslow?

physiological, safety, and social needs safety, social, and esteem needs esteem and self-actualization needs social, esteem, and self-actualization needs

A Theory X manager would assume employees would _____.

like work

seek responsibility need to be controlled exercise self direction

Two-factor theory suggests that extrinsic factors such as _____ cause dissatisfaction.
advancement working conditions achievement recognition

Individuals with a high need to achieve prefer all of the following EXCEPT _____.
job situations with personal responsibility a high degree of risk overcoming obstacles feedback

According to the goal-setting theory of motivation, goals should be _____.

extremely difficult easy difficult but attainable similar to goals for other organizations

Manager's can increase an employee's _____ through enactive mastery, vicarious modeling, verbal persuasion, and arousal.

McClelland Alderfer self-efficacy Maslow

_____ exists when an individual perceives that the ratio of their inputs to outcomes is dissimilar to the ration of relevant others.
Reinforcement Cognitive dissonance Equity tension Turnover

The degree to which organizational rewards satisfy an individual's personal goals or needs and the attractiveness of those potential rewards for the individual is the ____ relationship.
Rewards-personal goals Performance-reward Effort-performance Rewards-effort

Motivation is a personality trait.

True False

According to Maslow, a need that is essentially satisfied no longer motivates.

True False

Theory X assumptions hold a basically negative view of human beings.

True False

According to Herzberg, the opposite of "satisfaction" is "dissatisfaction".

True False

Hygiene factors usually lead to job satisfaction when present in a job.

True False

The achievement need can be stimulated through training.

True False

According to goal-setting theory, a generalized goal will produce a higher level of output than a specific goal.
True False

Underpayment and overpayment, according to equity theory, tend to produce similar reactions to correct the inequities.
True False

Organizational justice is an overall perception of what is fair in the workplace.

True False

In expectancy theory, the strength of a person's motivation to perform depends in part on how strongly he believes he can achieve what he attempts.
True False

Explain Herzberg's two-Factor theory.

Describe McClelland's theory of needs.