By Simon Leonard ECTM Sr.

Operations Manager

What is ECTM?
Data Download ECTM Analysis Log Analyst review Report anomalies to Operator Corrective actions Update ECTM log

Contact Information Q&A

Analyse ECTM Data for shifts or deterioration

Log analyst comments or recommendations

Download ECTM Data from aircraft

DAC Analyst updates review log.

Operator performs Maintenance Actions, notifies the DAC and add Maintenance codes.

Notify operator of status change or alerts.

Preferred Method CMC Download

Format SD Card Download CMC Interface file (oem_diag.zip) from www.flyembraer.com Delete .dat file (Phenom 100) when done Ref AMM Task 45-45-00-970-803-A

Optional Method DCU Download

Requires GBSLite from P&WC E-mail data files (____.gDC) to DAC@WebECTM.ca Ref EMM Task 71-00-00-760-817 Section E

Uses WebECTM (www.WebECTM.ca) WebECTM Account set-up with aircraft and users Welcome Package
Sent to ECTM Contact Includes:
WebECTM description Contact information Engine Status description Requests acknowledgement from operator to close enrollment process

Data Received by e-mail and processed (Optional DCU method) ECTM Data reviewed within 1 working day of download ECTM graphs reviewed in WebECTM for gradual changes or shifts in performance based on:
N1 N2 ITT Fuel Flow

Every analyst ECTM review is logged in WebECTM Engine Status is displayed in the Aircraft Report
Green - Normal On Watch (Orange) No action required Yellow Action required Red Immediate action required/low margin engine

Completes normal review cycle

Engine Status Change Notifications Notify customers who are late submitting ECTM data
Typically 30 days Can be adjusted depending on regulatory or contractual obligations

When the engine is flagged Yellow or Red, follow Analyst recommendation(s) and report back findings Customers can contact their Analyst by email or through WebECTM

Analyst will update ECTM log with customer comments unless already replied through WebECTM The next data upload will be used to confirm performance recovery

ECTM Support Phone:

(450) 640-3286 (ECTM) International (855) 932-3286 (Web-ECTM) North America

ECTM Support e-Mail:

DAC@WebECTM.ca (CAMP Customers) Support@WebECTM.ca (General enquiry)

Fax (for Customers submitting data):

(316) 462-0931

Sales & Quotes:

csinternal@campsystems.com