In alliance with

Achieving Value through Business Process Lifecycle Management

" We team with Accenture to leverage Accenture's deep IT expertise and industry knowledge, clear process architecture methodology and broad global resources on Pegasystems technology. Accenture has demonstrated their vision and ability to deliver integrated BPM solutions using our product." John Barone, VP of Alliances, Pegasystems Inc.
Reducing costs, increasing agility and achieving high performance are more important than ever. Organizations needing to better manage their process lifecycles must overcome challenges including siloed organizational operating models, complex and manual processes, disparate systems and lack of process visibility. Thats why managing business processes with a process-centric approach is critical. Accenture and Pegasystems are teaming to help organizations optimize the benefits of delivering a unified Process Lifecycle Management (PLM) solution both to improve cost structures and grow new revenue streams. The solutionswhich include governance, low-level design and build, implementation and automationare helping to bring down operating model barriers, refine process design and establish better process execution through automation and visibility. process management and large IT solution delivery to help manage the business process lifecycle.

Process Governance
Accenture helps speed the creation of a BPM/ PRPC competency center by developing operating models, artifacts, scope and a roadmap. This crossdomain governance effort addresses business and IT imperatives with a common architectural approach.

Process Improvement
By refining business processes, Accenture combines Lean (speed) and Six Sigma (quality) techniques to reduce waste and complexity. Processes can often be compared to and refined using pre-defined and industry-specific models and key performance indicators (KPIs) to facilitate standardization on the most appropriate patterns and measures.

Process Implementation and Automation

BPM RoadmapEstablishing an overall implementation BPM roadmap is critical to realizing your organizations strategic objectives. The Accenture Business Process Management Offering helps IT organizations plan and implement business process automation that contributes to high performance by transforming business processes and optimizing service delivery.

Delivering Business Process Excellence

Accenture takes Pegasystems industry-leading Pega Rules Process Commander (PRPC) software as a starting point for business-process excellence helping to extend and maximize its impact and value to organizations. Accenture contributes deep process excellence, business functional experience,

"Pegasystems has a deep, proven understanding of how organizations can benefit from a process-led approach to transformation and has embedded this knowledge into its software to improve and automate business processes, rules and applications. Accenture and Pegasystems are successfully delivering solutions that focus on full lifecycle process management that can transform business functions, improve cost structures and grow new revenue streams." Jim Adamczyk, Executive Director Technology for Accenture Software, Accenture

Prototyping and Rapid Enablement Accenture applies industry, BPM and Pegasystems software experience to help clients rapidly prototype solutions and determine the implications and value of particular business or technology strategies. Accenture competency centers can reduce delays and costs typically associated with onsite infrastructure and personnel. MethodologyAccenture incorporates aspects of Accenture Delivery Methods (ADM) for enterprise solutions and service oriented architecture (SOA) with the iterative analysis approach in Pegasystems Direct Capture Objectives (DCO) technology. The blending incorporates iterative aspects for faster analysis and direct real-time collaboration between business and IT without sacrificing enterprise-scale delivery.

are available in an easy to re-use process repository, containing 20,000+ models from more than 20 industries. Solutions range from business diagnostic, organization design, business process design, reengineering and management to system implementation. Business Process Lifecycle Management CapabilityDelivered through a highly skilled practice specializing in businessdriven management of the entire process lifecycle as well as efficient and effective process automation. BPM Design and Competency Centers Accenture provides delivery excellence through both a BPM design center and a delivery center with a large pool of Pegasystems skills in Bangalore, India. A Pegasystems-focused competency center in San Antonio, Texas, also supports the development of Pegasystems-based solutions. These centers are an integral part of the Accenture Global Delivery Network and support BPM solutions requiring a blend of SOA design and development for Accenture clients. BPM and SOA experienceAs a recognized SOA leader, Accenture harnesses the power of process modeling and SOA top-down service identification to deliver a full solution across all architectural layersprocess, business services, and infrastructure serviceand core legacy applications. Accenture Delivery ArchitectureThis comprises industry-leading capabilities, standards, patterns and practices for business process automation.

About Accenture
Accenture is a global management consulting, technology services and outsourcing company, with more than 181,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the worlds most successful companies, Accenture collaborates with clients to help them become highperformance businesses and governments. The company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.

About Pegasystems
Pegasystems, the leader in Business Process Management, provides software to drive revenue growth, productivity and agility for the world's most sophisticated organizations. Customers use our awardwinning SmartBPM suite to improve customer service, reach new markets and boost operational effectiveness. Pegasystems suite is complemented by best-practice frameworks designed for leaders in financial services, insurance, healthcare, government, life sciences, communications, manufacturing and other industries. Headquartered in Cambridge, MA, Pegasystems has offices in North America, Europe and Asia. Visit us at www.pega.com.

Why Accenture
Accenture supports organizations on their journey to high performance by collaborating with Pegasystems and bringing its best people, experience and assets for services-based BPM projects and programs. Accentures capabilities include: Accenture High Performance Business Process ProgramThis strategic offering enables organizations to achieve better business results through process excellence and includes a portfolio of assets such as industry process models, KPIs, role descriptions and capability maturity descriptions. Industry- and function-specific reference models

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