Course Code

Course/Subject Name

Credits

Enterprise Resource Planning

Objectives: The major objective is to help students acquire the basic understanding of the major enterprise wide business processes and their integration through IT enabled applications and develop a managerial perspective to leverage them for competitive advantage. Outcomes: At the completion of the course, students will be able to Describe the role of an ERP in carrying out business processes in a company Report on the reasons for the success (or failure) of a business strategy Sr. No. Detailed Content Process View of Organization Introduction to business process, Problems of functional division, salient features of Re-engineering, Re-engineering initiatives, Technology as process enabler, Mapping an existing process, Process redesign, New Process Validation. Approaches to process improvement Managerial implications of Process Reengineering efforts, Kaizen, Total Quality Management, Implementing new process, Critical success factors of reengineering project, Comparison of different approaches. Introduction to Enterprise Resource Planning ERP - Introduction, Evolution of Enterprise applications, What is ERP? Reasons for the growth of the ERP market, Operational advantages of Enterprise Wide Applications, Why do many ERP packages fail? What are the ERP packages being used now? Enterprise application implementation projects: Rationale for ERP, Enterprise Architecture planning, Selection of an ERP vendor, Advantages and problems of ERP implementation, Overview of ERP modules, ERP and related technologies. Supply Chain and CRM Applications Overview of Supply and demand chain, SCM framework, Advanced planning systems, Introduction to CRM applications, Growth of CRM Applications Introduction to SAP R/3 SAP R/3 basics, Cross-Sectional analysis of other ERP systems with SAP R/3, SAP R/3 Client Server Architecture, Understanding SAP R/3 Business Process Reference Model, Business Process Integration on SAP R/3. Case studies of businesses implementing IT enabled ERP systems Theory (Hrs.)

Module 01

Module 02

Module 03

10

Module 04

Module 05

Theory Examination: 1. Question paper will comprise of total seven question, each of 20 Marks 2. Question one will be compulsory and based on maximum part of syllabus. 3. Remaining questions will be mixed in nature (for example supposed Q.2 has part (a) from module 3 then part (b) will be from any module other than module 3)

4. Only five question need to be solved In question paper weightage of each module will be proportional to number of respective lecture hours as mention in the syllabus. Term Work: At least six assignments on concepts, Case studies and analysis based on the topics mentioned above. Term work shall consist of minimum 6 assignments and a written test. The distribution of marks for term work shall be as follows Lab work (Assignment / Case Studies) 15 Marks Test 10 Marks Total 25 Marks References: 1) Enterprise Resource Planning Alexis Leon -Tata McGraw Hill publication. 2) Concepts in Enterprise Resource Planning - Brady, Monk and Wagner Thomson Learning. 3) CRM at the speed of Light. - Greenberg, Paul TMH 4) The E-Marketplace: Strategies for success in B2B commerce Raisch, Warren D McGraw Hill inc.2000. 5) ERP strategy Vinod Kumar Garg, Bharat Vakharia, Jaico