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This course defines the SAP Solution Manager and outlines the benefits of using
Solution Manager and the ASAP Methodology tools to aid in the implementation,
operation, and continuous improvement of SAP solutions.
Since projects commonly include multiple solutions consisting of potentially
complex system landscapes, it is imperative to provide a consistent and persistent
documentation of the existing systems and the planned systems. Understanding
the benefits of a central repository is essential.
The SAP Solution Manager is the central application management platform that
customers can run in their solution landscape to help them efficiently implement,
operate, monitor and support their SAP solutions.
SAP Solution Manager is thus used for both implementation and operational
functions.
The SAP Solution Manager provides tools, content, and a gateway to SAP that helps
to:
System Landscape
The SAP Solution Manager is a separate complete application server installation that
is connected to all systems in your solution landscape. These various systems are
called satellite systems.
In this way SAP Solution Manager acts as the central system of your solution
landscape, allowing business processes to be implemented, tested, and even
monitored in an integrated manner, thus avoiding duplication of effort and
information and streamlining your activities.
Solution Monitoring
System monitoring
Business process monitoring
Central system administration
Solution reporting
Service level reporting
SAP EarlyWatch Alert
Service Desk
Onsite/remote delivery
Issue management
Reduce cost of process design technical setup, business setup, support and
operations, testing, and knowledge transfer
Centralized project handling blueprinting, configuration and testing
Reduces the cost of upgrades or continuous improvement projects
Faster ROI
Integrates with IT landscapes that include both SAP and non-SAP applications
Reduce the total cost of ownership without making major changes
Objectives:
Purpose of ASAP
Available ASAP roadmaps
Five phases of Implementation Roadmap and purpose of each
Implementation Roadmap
Methodological framework for project teams to leverage in the implementation of an
SAP solution. It covers, amongst other things, the necessary project management,
requirement gathering, design, configuration of business processes, technical
implementation, test procedures, training and organizational change management.
SAP solution and a variety of sites, possibly in different countries. The corporate
template is rolled out to other sites in a follow-up project.
Upgrade Roadmap
Designed to help you carry out the customizing activities required for an upgrade.
These customizing activities are essential if you want to continue to use the same
functions in your business application components after an upgrade.
Other Roadmaps
The Enterprise Portal and Exchange Infrastructure roadmaps are simply variations of
the Implementation Roadmap.
Business Blueprint
Documents business process requirements
Realization
Implement business and process requirements based on business blueprint
Final Preparation
Complete Preparation for go-live
Objectives
The ASAP Implementation Roadmap provides a work breakdown structure that can
be used to plan and track the underlying tasks and activities of the implementation;
however it is not meant to be characterized as a project management tool. In fact,
there are links to Microsoft Project from the Roadmap, allowing a project manager to
download the entire structure into an MS Project plan.
Each phase of the roadmap provides a list of general project management activities,
such as project team status, scope management, training plan management, and so on.
Blueprint document
Functions of Configuration
Using the blueprint document generated in the Business Blueprint phase, the project
team will go into the configuration transaction in the SAP Solution Manager to
customize the attached development system. Customization is the configuration of the
IMG objects in the target system. The blueprint structure is replicated in the
configuration screen. The associated items on the right side of the screen provide a
Solution Monitoring
Monitoring Recommendations
Use SAP Service Level Management in the SAP Solution Manager to lay the
foundations for setting up the correct procedures for monitoring of your SAP solution.
The recommended technique is to define an explicit monitoring concept for central
system monitoring using the Computer Centre Management System (CCMS) in
conjunction with the SAP Solution Manager. This form of system monitoring, that
starts with the monitoring of all business process-relevant system components, is
known as the inside-out approach. The complementary outside-in approach involves
using tools from third party manufacturers. To achieve comprehensive monitoring,
SAP recommends using both approaches simultaneously.
Service Desk
The service desks offers a complete infrastructure for organizing and operating a
solution wide support Organization at your site. Features include:
Message handling process end users can create messages that automatically
collect system and context data. An interface for third party messaging tools is
also included
Customer solution database allows customers to build a history database for
future troubleshooting
Managing SAP notes integrated notes search from the SAP Service
Marketplace, as well as the ability to implement notes via the SAP notes
assistant
Solution Manager diagnostics provides all functionality to centrally analyze
and monitor a complete SAP solution
End to End Root Cause Analysis and Solution Monitoring with SAP Solution
Manager