PAUL G.

BISHOP
Convent Station, NJ 07960 973-519-3987 paul@bishops.name

OPERATIONS EXECUTIVE FINANCIAL SERVICES

A Financial Services Operations executive with a record of accomplishment implementing complex processes and creating the infrastructure that drives revenue, improves customer service, reduces costs and ensures regulatory compliance. Global experience optimizing operations, limiting risk, constructing sustainable solutions and reengineering distressed divisions and processes. Extremely collaborative with repeated success in leadership roles, managing teams and motivating personnel. Highly adept at prioritizing and organizing in a fast-paced environment. CORE COMPETENCIES: Asset Management, Mutual Funds, Alternative Products, Investments, Swaps, Derivatives, Client Service, Policy Development, Project Management, Process Improvement, Corporate Governance, Risk Management, Due Diligence, Strategic Alliances, Vendor Management, Business Development, Compliance - Dodd Frank, AML, KYC, Patriot Act, AIFMD, UCITS, FATCA CAREER ACCOMPLISHMENTS Appointed COO of a newly formed subsidiary company to be domiciled in Luxembourg with all operational functions: Finance, Risk, Compliance, Operation, and Audit. Developed P&L structure. Relocated all European client service personnel. Managed the European and Asian client service teams. Allocated 5 basis points of revenue to the new structure ($2.5MM). Managed the vendors for the investment structures, an $18MM annual expense: Increased revenue 25% by improving customer service, new market entry and new products. Reduced operating expenses by 20%. Dodd Frank required Swap derivatives to be handled transparently with a Swap Execution Facility. Assessed process, compliance, governance requirements, and system shortfall. Added 50 enhancements to address operational inefficiencies. Creatively added necessary infrastructure (hardware and software) using less than $500,000. Documented operational process and the operational requirements for regulator application. On boarded 3 clients as test users: Operational process was successfully functioning within 12 months. Orchestrated non-US operations, developing follow-the-sun capability to address customer inquiry. Traveled to sites to meet with employees, vendors, outside counsel and audit to meet customer and regulatory needs. Managed 4 direct reports and 80 indirect reports: Enabled client growth of 10%. AUM growth of 10% ($12B). Decreased client complaints by 5%. Improved reconciliation function reducing open items by 40%. Company procured a system to address transfer agent capability for non-US products. System not able to support all non-US needs. Managed a team of 4 analysts: Added over 85 enhancements to the core system. Reduced costs by $3MM annually. Improved new business opportunities where AUM growth was tripled (from $4B to $12B). Replaced an unsatisfactory Transfer Agent and established automated onboard techniques. Led team of 30 to manage move. Coordinated with auditors to validate the book transfer: Reduced expenses from 15 to 5 basis pts. ($4.5 to 1.5M). Reduced publication costs by $650,000 per annum. New processes resulted in straight through processing gains (0 to 35%).

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Non-US investment business increasingly regulated. Appointed Conducting Officer in Luxembourg and UK. Regulatory approved position. Owned AML/KYC Process for all 600 customers. Developed board-level reports to demonstrate controls with KYC, AML, customer issues: Restructured Distribution Agreements/Remuneration arrangements and increased revenue margin by 15%. A non-US investment firm required subsidiary based in US. Created an LLC as the GP of a LP structure. Needed a governing Board. Appointed as member of the board. Oversaw management of compliance, governance and vendors: Grew one structure 7-fold in 3 years ($100 to 800MM) and the other had a soft close at $5B. Implemented an imaging solution: Reduced mailroom staff by 50%. Real time management of transaction volume and ability for LOB managers. Eliminated manual tabulation (100 hours per month). Enabled customers to view transactions. Reduced research staff by 50% and increased response timeliness by 2 days to 4 hours. SEF access managed through a custom application that permitted users to set controls and manage swap transactions for their firm. No user guide or instructions existed for the users: Constructed an 80 page application user guide for all potential clients for the firm. Automated Quality Control processes: Reduced 100% verification. Tweaked results to determine optimal sample size. Reduced from 100% to 50% transaction verification. Transactions with low transaction value reduced by 90%. Reduced FTE requirement from 10 to 6. PROFESSIONAL EXPERIENCE

TGI SOLUTIONS LLC, Convent Station, NJ 2009 Present Managing Partner Founded a consulting firm focused on business lifecycle, global market expansion, and compliance and risk mitigation. Fulfilled interim roles as Director of Operations TeraExchange; Director Carne Global Financial; and Member of the Board of Managers Independent Financial Partners. STANDARD CHARTERED BANK, New York, NY 2004 2009 $14B publicly-traded company (had acquired American Express Bank) focused on the private wealth business. Chief Operating Officer & Conducting Officer Standard Chartered Investments (Luxembourg) S.A./Director - Investment Product Manufacturing Group Operated an offshore Mutual Fund in 15 countries with a staff of 12 and a budget of $25M. ALLIANCE BERNSTEIN LLP, New York, NY 1993 2003 A publicly traded L.P. with AUM at 451B and revenues of $4B. Director of Operations, Global Investment Services Managed a global asset management operation with a staff of 85 and a $10M budget. Promoted from, Senior Business Analyst; Project & Relationship Manager; and Quality Control Team Leader. EDUCATION BA, Economics and Philosophy, 1992, PROVIDENCE COLLEGE, Providence, RI