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Michael Emmett Makekau 85 Todd Ave. Hilo Hawaii 96720 808 938-1303 emmettm@hawaii.rr.com Employment: Health Resources, Inc.

Hilo, Hawaii Service Supervisor September 2011 to Present Responsible for implementing and supervising services offered to clients with disabilities and/or behavioral issues. Ensure the development of participant's goals, implementing them as well as the supervision of staff. County of Hawaii Hilo, Hawaii Scale Attendant February 2007 to 2014 Operates a municipal scale to weigh refuse-carrying vehicles at a refuse disposal site or transfer station. Issue certificates of measure, prepares, processes, and maintains records, and performs other related duties as required. Health Resources, Inc. Hilo, Hawaii Certified Nurse Assistant December 2006 to May 2007 Provide home health care for client and assist with activities of daily living (ADL), which consists of feeding, bathing, exercise, and assisting with medication. Home chores such as cooking meals, general house cleaning, washing clothes, etc. Transport client to medical appointments as needed. First Aid/CPR Certified. Aloha Airlines, Inc. Hilo, Hawaii Customer Service Agent October 1985 to November 1995 Customer Service Manager Customer Service Agent (CSA) provide service to passengers flying to and from airport destinations with airline ticketing, baggage handling and freight packages. CSA duties also included boarding passengers, coordinating weight and balance of outgoing aircrafts, assisting passengers with mishandled baggage and operate various ramp equipment and airport jetways.
Customer Service Manager (CSM) assisted Airline Station Manager with the overall airline operations at the Hilo Airport. Duties included creating work schedules, interviewing and hiring applicants, monthly budgets and assisting passengers with customer service issues/complaints.

Seven-Up Bottling Co. of Hilo Hilo, Hawaii Office Manager October 1981 to June 1985 General accounting duties, included accounts receivable, accounts payable, and employee payroll. Office duties included generating monthly billing statements, responsible for daily bank deposits, and sales.

Education:

University of Hawaii at Manoa Master's Degree - Social Work

Honolulu, Hawaii Projected Graduation: 2014

Hawaii Community College Hilo, Hawaii Associates of Science Degree - Administration of Justice 2012 University of Hawaii at West Oahu Bachelor of Arts Degree - Social Sciences Health Care Administration Certificate Hawaii Community College Associates of Arts Degree - Liberal Arts Substance Abuse Counseling Certificate Pearl City, Hawaii 2010

Hilo, Hawaii 2008

Community: 2007 - Present An active member of the F.I.R.S.T. Committee: Former Incarcerated & Re-integration Support Team, part of the Going Home Consortium on the Big Island. The Going Home Consortium is a community-based group of non-profit service providers, government agencies, businesses, volunteers, and formerly incarcerated individuals that collaborate to review services, policies and procedures that can assist an offender's transition back to the community. Professional Affiliations & Honors: Phi Theta Kappa, International Honor Society for two-year college students, inducted 10/19/07 at Hawaii Community College. Phi Alpha Honor Society, Nu Sigma Chapter for Social Work students, inducted March 4, 2012 at University of Hawaii at Manoa. HGEA Union Steward, elected December 12, 2011, represents and defends the interests of fellow employees in respective collective bargaining unit. Monitor and enforces the provision of the collective bargaining agreement (labor contract) to ensure both the employer and union worker are not violating the terms of the agreement. Promotes union consciousness and values in the workplace. Motivate members to attend and participate in union and community activities. License: American Heart Association - First Aid/CPR/AED Certification Issued: May 2013

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