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2009
A Guide Book on Performance
Management System for Schools
Contents
........................................................................................................................1
.......................................................................................................................1
CONTENTS.........................................................................................................2
Rationale.........................................................................................................................4
Who is the Guidebook for?...............................................................................................5
1.1 INTRODUCTION .....................................................................................................................7
1.2 WHY PERFORMANCE MANAGEMENT..............................................................................................9
1.3 WHY DO WE NEED TO SET INDICATORS?.........................................................................................9
1.4 KEY PERFORMANCE INDICATORS................................................................................................10
1.5 CORE EDUCATION INDICATORS..................................................................................................11
1.6 INPUT, OUTPUT, EFFICIENCY, OUTCOME INDICATORS.........................................................................12
1.7 RANKING OF SCHOOLS BASED ON KPIS.......................................................................................14
2. PERFORMANCE MANAGEMENT TOOLS (PMT’S)...............................................16
2.1 MANAGING PERFORMANCE AT DISTRICT LEVEL................................................................................16
Step-1: Selection of Baseline Targets/Indicators............................................................18
Step-2: Designing and Development of Performance Management Tools .....................18
Step-3: Linking of performance Indicators with EMIS ....................................................21
Step-4: Implementation at School and District Level .....................................................21
Step-5: Performance Measures through Reporting Progress .........................................21
Step-6: Performance Measures / Action for Improvements ............................................22
3. SCHOOL ACTION PLANNING...........................................................................24
3.1 WHAT IS SCHOOL ACTION PLANNING?........................................................................................24
3.2 WHO ARE THE KEY STAKEHOLDERS?............................................................................................25
3.3 ACTION PLANNING CYCLE AT SCHOOL LEVEL ................................................................................25
FOLLOWING IS THE ACTION PLANNING CYCLE AT SCHOOL LEVEL: ..................................................................25
Step-1: Need Analysis ...................................................................................................25
Step-2: Define Outcome Indicators ...............................................................................25
Step-3: Rank School using School Scorecard Rating Tool...............................................26
Step-4: Data Analysis and Target Setting ......................................................................27
Step-5: School Action Plan.............................................................................................27
Step-6: Implementation .................................................................................................28
Step-7: Monitoring .........................................................................................................28
3.4 EDUCATION POLICY, PLANNING AND MANAGEMENT ..........................................................................30
4. ROLE OF EDUCATIONAL MANAGEMENT INFORMATION SYSTEM (EMIS) IN
EDUCATION .....................................................................................................35
4.1 ADMINISTRATION OF EDUCATION SERVICES....................................................................................36
4.1.1 Purpose of an EMIS........................................................................................................... 38
4.1.2 Why have an EMIS? ......................................................................................................... 38
4.1.3 EMIS Clients...................................................................................................................... 39
4.2 EVOLUTION AND DEVELOPMENT OF EMIS IN PAKISTAN .....................................................................39
4.2.1 Provincial Level ............................................................................................................... 41
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A Guide Book on Performance
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4.2.2 District Level ................................................................................................................... 42
4.2.3 Institutional (School) Level .............................................................................................. 44
4.3 PUNJAB EDUCATIONAL MANAGEMENT INFORMATION SYSTEM.............................................................45
4.4 SINDH EDUCATIONAL MANAGEMENT INFORMATION SYSTEM...............................................................47
4.5 FEDERAL EDUCATIONAL MANAGEMENT INFORMATION SYSTEM...........................................................50
5. MONITORING................................................................................................52
5.1 WHAT IS MONITORING?.........................................................................................................52
5.2 MONITORING OF SCHOOL ACTIVITIES...........................................................................................53
5.3 PERFORMANCE MONITORING THROUGH APPLICATION OF SCHOOL RATING SCALE..........................................54
5.4 MONITORING OF SCHOOL ACTION PLANS (SAPS)...........................................................................55
5.5 PERFORMANCE MANAGEMENT THROUGH PARENT TEACHER COUNCILS (PTC’S) AND OTHER STAKEHOLDERS..........56
The Head Teacher / Principal .................................................................................................... 57
The Teaching Staff.................................................................................................................... 58
The Support Staff...................................................................................................................... 60
Parents...................................................................................................................................... 60
Students.................................................................................................................................... 61
Local Community....................................................................................................................... 61
Department of Education.......................................................................................................... 62
5.6 EFFECTIVE MONITORING OF SCHOOLS THROUGH PARENT TEACHER COUNCILS (PTC’S)................................62
5.7 DOS AND DON'TS OF THE MONITORING PROCESS ...........................................................................63
......................................................................................................................................64
Annex-I...........................................................................................................................66
School Action Plan (SAPs).......................................................................................................... 66
School Action Plan (Urdu).......................................................................................................... 73
Annex-II..........................................................................................................................82
Schools Scorecard Rating Scale
.................................................................................................................................................. 82
Annex-III.........................................................................................................................85
Responsibilities of Parent Teacher Council................................................................................ 85
Annex IV.........................................................................................................................98
SMIS School Census Form for Year 2008-09.............................................................................. 98
Annex V........................................................................................................................104
School Validation Form............................................................................................................ 104
Annex VI.......................................................................................................................113
EMIS Questionnaire ................................................................................................................ 113
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A Guide Book on Performance
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Rationale
Performance management is the methodical and organized
system for monitoring the results of work activities, collecting
information and evaluating performance, and determining the
achievement of goals. Properly using performance information
can assist in making decisions, allocating resources and
communicating whether department or organizational objectives
have been met. The process includes performance plans, goal
setting, performance evaluations, recognition and coaching. Major
benefits gained through performance management include:
Improved performance
Focused on goal achievement/results
Clarification of performance expectations
Clear lines of communication
Alignment of individual goals
Recognition for accomplishments
Motivation to excel in performance
Development and growth
Enhanced organizational performance
Increased accountability
This guide book will be of great help for teachers, head teachers
and District Education officials directly or indirectly related to
schools and its management. It will facilitate them to practice
performance management strategies in a more appropriate way
in order to increase enrolment, reduce dropout rate and repetition
rate in individuals and schools.
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Chapter 1
Performance
Management
System
Chapter 1
A Guide Book on Performance
Management System for Schools
1. Performance Management System
1.1 Introduction
serve as benchmarks
Promotion rate
Repetition Rate
Dropout Rate
Repeaters
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Chapter 2
Performance
Management
Tools (PMTs)
Chapter 2
A Guide Book on Performance
Management System for Schools
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A Guide Book on Performance
Management System for Schools
PTC Effectiveness
Facilities
Chapter 3
School Action
Planning
Chapter 3
A Guide Book on Performance
Management System for Schools
Local Citizens
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Management System for Schools
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A Guide Book on Performance
Management System for Schools
Develop School action plan for targets set against
category of indicators using the following Performa
(annex-I).
Step-6: Implementation
Implement the action plans by shifting responsibility and
allocating proper resources identified in action plan through
participatory approaches must be involved by sharing clear
roles and responsibilities while developing the School Action
Plan. It is need to communicate clearly to all the
stakeholders.
Step-7: Monitoring
Monitor and evaluate whether the target(s) has been
achieved or not. Use School Scorecard Rating Tool to rank
the school again. If the target have been achieved, use the
same cycle to make it high rank. If not, identify problems
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A Guide Book on Performance
Management System for Schools
and take corrective actions. Although monitoring is an
ongoing process, however, information regarding KPIs could
be collected after completion of one academic session of
the students.
Monitorin Need
g Analysis
Define
Implemen
Outcome
tation
Indicators
CHILD
Rank
School
School using
Action School
Plan Scorecard
Rating
Data Tool
Analysis
& Target
Setting
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A Guide Book on Performance
Management System for Schools
• What to do
• How to do
• When to do
• Who should do
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Chapter 4
Role of Educational
Management
Information System
(EMIS)
A Guide Book on Performance
Chapter 4 System for Schools
Management
• Regulatory bodies
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A Guide Book on Performance
Management System for Schools
Responsibilities of the District EMIS Unit
Distribution and collection of annual school
census forms
Orientation and explanation of school
census forms to sub-district and school
principals
Follow-up and validation of completed
school census forms
Data entry and processing of school census
forms to update the district level database
Linking and incorporating other relevant
socio-economic data to the district EMIS
database
Forwarding and transmitting district level
statistics to the provincial EMIS unit
Providing required data and information
(ad-hoc and regular basis) to the district
education offices and other relevant
offices at district level
Assisting and organizing EMIS related
training activities.
4.3.2 Census
4.3.3 Collaboration
o World Bank
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A Guide Book on Performance
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o UNICEF Punjab & Islamabad
o MSU Islamabad
o UNDP,UNESCO
• Private Schools
• Colleges
• Deeni Madaris.
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Chapter 5
Monitoring
A Guide Book on Performance
Chapter 5 System for Schools
Management
5. Monitoring
5.1 What is Monitoring?
In this tool we define the ranges to rank the results for the
better categorization which are allocated to each indicator
(dropout rate in following example) as:
Sr. Ranking
Value Range
No. Value
1 5 0%
2 4 01% - 10%
3 3 11% - 20%
4 2 21% - 30%
Performance Result
1.0-1.9 Poor
3.0-3.9 Average
4.0-4.9 Good
5.0 Excellent
Resul
Below Average
t:
Parents
It is important that parents are involved in the planning
process. Through their representation on the Board of
Management and through the Parents’ Association,
where one has been established, parents’ can readily be
consulted in the clarification of the school’s mission,
vision and aims, the review of school’s current reality,
the establishment of priorities, and the development of
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A Guide Book on Performance
Management System for Schools
policies on issues such as discipline or homework. All
parents should be kept informed of relevant outcomes of
the planning process.
Students
The commitment to the Convention on the Rights of the
Child by member states of UNESCO provides for
consultation with students in the preparation of the
school plan. The review procedure may include a
Student’s Questionnaire or a Group Discussion of
representatives to ascertain the views of a
representative sample of students on aspects of school
life. Where a Students’ Council has been established
mostly in senior schools, it can be consulted in the
preparation of aspects of the school plan and can be
invited to participate in the dissemination of relevant
sections of the school plan to the student body. Students
should be kept informed of relevant outcomes of the
planning process.
Local Community
The local community can be involved in the planning
process in a number of ways. The review process
includes a consideration of local context factors that
impinge on the school, and this might necessitate a
survey of the local community to establish views,
requirements, or opportunities. Representatives of the
local community could be asked to participate in
planning joint school-community projects. The school
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A Guide Book on Performance
Management System for Schools
could draw on the expertise of relevant members of the
local community in planning to address particular issues.
In many places, the local community is already involved
in range of specific programmes.
Department of Education
The core functions of the Department of Education in
decentralized systems includes strategic planning and
policy formulation for the system as a whole, budgeting
and the allocation of resources. Thus, the Department
plays a major role in establishing the context within
which individual school development planning takes
place, in terms of nations aims and priorities, curriculum
development and implementation, and the availability of
resources for implementation. Advice and support may
be sought from the named education field manager for
each school or from supervisors / managers with
responsibility for the various subject areas. The
Department also promotes quality enhancement though
the provision it makes for curriculum and other support
services and for the in-career development of teachers.
The Do's and Don'ts are being suggested for the Monitoring
Committees so that the Committees or Members do not
transgress legal boundaries; yet at the same time achieve
the objectives assigned to them. The emphasis of monitoring
by the elected representatives is on the improvement of
performance, because improvements in the service delivery
would ultimately lead to public satisfaction. This can only
happen if every one involved feels equally responsible
towards the public and improvement in the service delivery
system.
Dos Don'ts
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Annexure
A Guide Book on Performance
S Management System for Schools
Annex-I
C
H
O Achieving excellence in quality education
through
O School Action Plan (SAPs)
L
EMIS Code:_____________________________________
School:_________________________________________
A Union Council:___________________________________
C Tehsil/Taluka:___________________________________
District:_______________________________________
T
I
O
N
P
L
A
N
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A Guide Book on Performance
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Section # 1: Present Status of Enrolment and
Repetition / Dropout Rate
a. Enrolment
Class-wise Enrollment
I II III IV V VI VII VIII IX X Total
Girl’s
Boy’s
Total
b. Repetition Rate
Class 2003 2004 2005 2006 2007 2008 Averag
e
I
II
III
IV
V
Total
c. Dropout Rate
Class 2003 2004 2005 2006 2007 2008 Averag
e
I
II
III
IV
V
Total
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i. Rooms
B C E G H
F
Curren Targets D Resourc Collabora Timeline I
A Source
t Responsi es tion / Comple Remark
Details Quantit of Start
Status Category bility Require Participat tion s
y Funding Time
/ No. d ion Time
New
Rooms Construction
Renovation
New
Construction
Veranda
Renovation
New
Constructio
Toilets n
Repair
New
Constructio
Drinking
n
Water
Repair
Provision
Electricity
Repair
Playgroun
Provision
d
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A Guide Book on Performance
Management System for Schools
Provision to
Teachers
Furniture
Provision to
Students
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iii. Teacher
B C E G H
F
A Curren Targets D Resourc Collabora Timeline I
Source
Detai t Responsi es tion / Comple Rema
Quantit of Start
ls Status Category bility Require Participat tion rks
y Funding Time
/ No. d ion Time
New
Teach Appointme
ers nt
Trainings
SMC / Meetings
PTC Utilization
Activ of Funds
ation Active role
to achieve
targets
v. Other (Please specify)
B C E G H
F
A Curren Targets D Resourc Collabora Timeline I
Source
Detai t Responsi es tion / Comple Rema
Quantit of Start
ls Status Category bility Require Participat tion rks
y Funding Time
/ No. d ion Time
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Acknowledgement/ Declaration
a. Name: _______________________________________
b. Designation _______________________________________
:
c. Office: _______________________________________
d. Residence: _______________________________________
e. Mobile#: _______________________________________
f. E mail: _______________________________________
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A Guide Book on Performance
Management System for Schools
School Action Plan (Urdu)
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Management System for Schools
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Management System for Schools
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Management System for Schools
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Management System for Schools
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Management System for Schools
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Management System for Schools
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Management System for Schools
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Annex-II
16-Apr-
Date: 09
Name
&
Type
of
School EMIS
: Code: 24107
Cumulati
ve
Indica Ranking Weighta
tor # Category Description Weightage Values ge
1 Outcome Repetition Rate 0.50 48.00 0.50
School Toilet Functional
2 Building 0.05 Yes 0.25
3 Boundary Wall 0.05 No 0.05
4 Electricity 0.05 No 0.05
Not
5 Furniture Furniture Availability 0.05 Reported 0.05
6 SMC SMC Formation 0.05 Yes 0.25
Quality Student Teacher Ratio
7 (EMIS) 0.13 NULL 0.13
Student Class-room
8 Ratio 0.12 37.00 0.60
Total Weightage 1.88
Performance
Result:
1.0-1.9
Result: Poor
Poor
2.0-2.9 Below Average
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Management System for Schools
3.0-3.9 Average
4.0-4.9
Good
5.0
Excellent
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Management System for Schools
Annex-III
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Financial Responsibilities
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Responsibility of the Chairman/Chairperson
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Responsibilities of the Secretary of the
Council shall ensure that:-
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A Guide Book on Performance
Management System for Schools
Responsibilities of the Officers of the Schools
and Literacy Department:
A. SOURCE OF FUNDING
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Annex IV
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Annex V
1. General Information
Name of
School:___________________________________________________________
________
Location/ Address:
_________________________________________________________________
___________________________________________________________________
_____________
Date of Establishment
_____________________________________________________________
Primary
Middle
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A Guide Book on Performance
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Higher
Total
Class-wise Enrollment
Girls
Boys
Total
Examination Results
Academic Academic Year Academic Year Academic Year
Year 2005 2006 2007
2004
Grade/ % % % % % % % %
Class Pass Fail Pass Fail Pass Fail Pass Fail
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Grade V
Grade
VIII
Grade X
Please indicate the drop out rate of the students during the last 5
years:
Contract
Middle
High
Building
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Classrooms
Kachi
Class 1
Class 2
Class 3
Class 4
Class 5
Class 6
Class 7
Class 8
Class 9
Class
10
Details of Furniture
Description Status
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Black Board
Text Books
Charts & Maps
Library Books
Science
equipment
Computers
Flash Cards
Teaching methods
Audio Visual Aid
State
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A Guide Book on Performance
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a. Supervision Yes No
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Annex VI
EMIS Questionnaire
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