JosephMeyer

joemeyer@ihopkc.org|8165170054|14502CraigAve,GrandviewMO,64030

DearCareerAdmin, InoticedseveralopeningsonyourwebsiteforaVelocityConsultantwhichareneeded hereinmyhometownofKansasCity.Ihavetechnicalexperienceworkingwithcomputersand interfacesasabusinessFounderwhichhasmoldedtheparticularskillsetyourjobrequires.In addition,Ifunctionedasthedirectorofa150+teamoverseeingvariousresponsibilitiesand ensuringourtasksweremetinatimelyandeffectiveorder.Ihaveworkedwithsoftware professionally,asIamawebsitedeveloperandmanagedabackenduserinterfaceforclients.I workedwithcustomerswhowereexperiencingproblemsorhadquestionsitwasmyroletofind theirsolutionandprovideintelligentanswers.Iamateamplayerandworkwellwithothers.I havecompleteda4yeardegreewhichhastaughtmethevaluesoffollowthroughandhasgiven meopportunitiesforleadershipandbusinessexperience.Myformerrolerequiredsometraveling whichissimilartotherequestofthisparticularrole.Ibelievemyexperienceandtraininghas qualifiedmeforthisrole. ThankyouforreviewingmyresumeandIamdelightedforthechancetoworkfor Cerner.

Sincerely, JosephH.Meyer

OBJECTIVE
Asacollegegraduate,anexperiencedleaderandaneffectivecommunicatorwithafocuson interfaceimplementationandtroubleshooting,myskillsetwouldserveandundergirdCerners needforaVelocityConsultant.MygoalistoservetheteamIamassignedandtosupport Cernersroleasagloballeaderinhealthcaresolutions.

EMPLOYMENT
Founder|MeySite|www.meysite.com Grandview,MO|8/11Present Imanagedeveryaspectofawebsitedevelopmentbusinessrangingfrommarketing,website development,sales,customerserviceandresearch.SinceIwasateenager,Ihavebeenfondof computersandsoftware.Thisenabledmetohaveprofessionalexperienceinthedigitalworld.I hadtomastervariousGUIs,userinterfaces,backandfrontendsoftwarepackages,anddirectly communicatewithpotentialandliveclientstoensuretheirneedsweremetinaprofessionaland timelymanner. KeyAchievements:

Iusedworldclasssoftwaretodevelopwebsites.
o UsingWordPressasabackendandElegantThemesasmyframework,Iwas abletocraftmodernwebsitesforclientswhorangedfromoutreachworkersto publicfigures. Ihaveusedtwodifferenthostingproviderswho,subsequently,usedtwo differenthostingpanelsofwhichIhadtoquicklymaster.Ialsodidmany domaintransferswhichrequiredmetobecomefamiliarwithotherprovidersto ensuremyclientsneedsweremetonaprofessionaltimeline. Usingdifferentthemesformywebsitesrequiredmetoadapttovariouscontrol panels.Ihadtoinstructmyclientsonhowtouseandunderstandthese featuresinakindandcordialtone.

Satisfiedcustomersthroughapersonalapproachtocustomerservice.
o Iwouldtraveltotheirbusinessofficeormeetintheirhometoanswerany questionstheymayhavehadabouttheirwebsiteoronlineexperience. Forefficiencysake,Irequestedanonlinealternative,butinordertosatisfytheir requests,Iwouldoftenmaketimetovisittheminperson.

Understoodtheneedsofclientsandtailoreddeveloptotheirrequirementsanddesires. o Throughaseriesofmeetingsandquestionnaires,Irelationallydeterminedthe
bestcourseofactionformyclientsandprogressedthroughourestablished timelineinformingthemasnecessary.

o Differentpeoplehavedifferentneedsandeachwebsitedemonstratesthe
uniqueattentiongiventoeachclienttoservetheirparticularpurpose.

Traveledtovariousbusinessesandclientstoinformthemofourservices.
Director|AwakeningTeenCamps|www.ihopkc.org/atc|www.ihopkc.org/atcwinter KansasCity,MO|8/2012Present Asthedirectorofthisprogram,ithasbeenmyresponsibilitytooversee,manage,and communicatewithkeypersonneltoensurethemanagerialstructuresweresecureandefficient andtoguaranteetheprogramremainedprofitable. KeyAchievements:

Successfullyledateamofover150individualsthroughtheuniquedynamicsofacamp.
o o Navigatedtensesituationsgeneratedfromwithintheteamandfromclients. Oversawandmanagedourexecutivestaff. Wehadaseniorteamof7:anadminhead(whooversaw3 administrators),fieldoperationshead(whooversaw2field operators),2counselorheads(whooversaw20counselors), activitieshead(whooversawateamof~15),aheadnurse,andajr. hightrackhead. Ouradministrativeheadoversawateamof3people.Their responsibilitiesweretohelpcustomersregisterforourcamp andtoruncheckinandcheckoutdays. Ourfieldoperationshandledfoodorderanddelivery,room reservations,transportationanddriverrequests,roomand board,signreservationandplacement,andairport administration. Ourcounselorheadstrainedourcounselorgroupstonavigate dynamicsassociatedwith18hoursdaysleadinggroupsas largeas12.Theywereresponsibletohandlemedication requests,disciplinaryactions,andtoenforcebuildingcode duringthenights. Ouractivitiesheadswereresponsibleforpurchasing(through acorrectprotocol)itemsnecessaryforcampgamesand competitions,organizingandadministratingmorningelectives, andannouncementsduringtheevenings. Ourheadnursewasresponsibleforthehealthofourcampers throughtheadministrationofmedicine. Ourjr.hightrackheadoversawandmanagedcampersfrom 1214.Hedesignedauniquescheduleandservedasa masterofceremoniesfortheirtrack.

Communicatedandinterfacedwithmultipleexternaldepartments.

Ioversawthecorrespondencebetweenthefollowingdepartmentsand ours:payroll,bookstore,rooms,transportation,events,media, outreach,innercityministry,university,signs,marketing,andfood services. Payroll:weensuredourentirestafffilledouttheappropriate paperworktoensuretheywouldreceivemonetary compensationfortheirwork. Bookstore:weheldregularcorrespondencewithourbookstore toorderapplicableandcriticallytargeteditemstoour particularaudience.Weensuredourdeliverieswereontime, ontarget,andwerecorrectinnumber. Transportation:wecreatedanefficienttransportationsystem tobushundredsofcampersaroundvariouslocationsin KansasCity.Wesecuredthebusesandtheirdrivers. Events:wehaddailymeetingswiththeeventsdepartmentsto ensureournightlyserviceswerecoordinatedandsynchronized withothereventsconcurrentwithourown. Media:weworkedtoshootadvertisingvideos,websitelogo anddesign,andmerchandiseartworkwithourmediateam. Marketing:weheldstrategicmeetingswithourmarketing departmenttoensureourvideoswouldhavemaximum exposurethrougheblastsandsocialmediareach. Foodservices:wesecuredandwereauthorizedtodistribute foodwealsonegotiatedwithlocalbusinesseswhowould providehealthymealsforourstaffandcampers.

Endedthecampprofitableaccordingtothedirectorofoperationsandingoodrelationswithour
vendorsanddepartments. o Beforemydirectorship,thisprogramwasunfortunatelynotoriousforendingthe fiscalyearwithdebt.Ourcarefulplanningreapedgreatrewardwithusfinishing profitable. Weweregivennoseriouscomplaintsfromdepartmentsandourbusdrivers wrotepersonalthankyoucardsdetailingtheirgreatexperiencesworkingwith us.

Createdandimplementedamarketingcampaignwhichinterfacedwithsocialmedia. Transitionedbackendsoftwaretosupportnecessarycomponentsforourneeds. o Identifiedandtroubleshootedoursituationandparticipatedinthetransitionof

andimplementationofanewbackendinterfacetoadministerourcamps. o Functionedastheadministratorforaretreatwhichrequiredindepthknowledge onournewsoftwareandtheabilitytohelpcustomersnavigatetheirexperience andanswerquestionsinatimelyandaccuratemanner.Thisrequiredmeto gainproficiencyinashortamountoftimeknittothenewbackendsfeatures whichinclude:accountcreation,passwordreset,profilecustomization, registrationfortracks,medicalforms,emaillists,hiringstaff,approving

campters,etc.

MusicInstructor|IHOPU:FMA|LINK Grandview,MO|08/2012Present Throughpersonalandprofessionalacquaintanceinthisarea,Itaughtandinstructedvarious musiccollegeclasses.Thisimprovedinterpersonalskillsandenabledmetoexplainabstract ideasinconcretewaystoenableastudenttounderstandtheirinstrument. KeyAchievements:

Createdacleartofollowandeasytounderstandsyllabus. Presentedspecificconstructivecriticismtostudentstoimprovetheircraft. Helpeddesigncorecurriculumformydepartment.

KEYSKILLS

TechnicalSkills Theabilitytograsp,harness,andquicklyunderstandGUIsandvariousinterfaces.Asaweb developer,IhavehadtobecomeproficientinvariousCMSandhostingpanelsinordertosupport mybusinessandclientsneeds. Theabilitytocommunicatepersuasivelyeitherthroughwrittenororalmeans. FunctionedasthefaceandvoiceofATC,especiallyhelpingclientsnavigatetheiruserinterface duringtheregistrationandapplicationprocess,butnotwithstandingotherneedssuchas medicalinformation,personaldata,andemail/phonecorrespondence.

PersonalSkills Iamateamplayer.IamloyaltomyworkplaceandfindjoysupportingthegroupIamserving. Iamaflexibleindividualthatisabletonavigatedifficultsituationsthroughtoacomfortablegoal. Asadesigner,Iamcontinuallyconfrontedwithproblemsolvingsituations,whetheraclient misunderstandstheiruserinterfaceorapluginisnotfunctioningproperlywiththeCMS. Asadirector,IdevelopedtheskillsetofarticulationthroughwrittenandoralmeansIaman ablecommunicatorandamabletoclarifyrolesorproblemsothersarehaving.

EDUCATION
IHOP:U,KansasCity,MO Ireceiveda4year(unaccredited)degreewhichhasenabledmetoleadinvariousbusiness expressionswhichhavetaughtmemanagement,financialanalysis,troubleshootingand customerservice.

LongViewCommunityCollege,LeeSummit,MO. 4.0|DeansHonorRoll Iamcurrentlyenrolledandamgoingbacktoschoolparttime.Myfocusanddeterminationfor personalexcellencetransfersdirectlyintomyfunctioninanyworkplaceIamadministeredinto.

REFERRALS
NAME RichyClark LennyLaGuardia JustinRizzo RELATIONSHIP FormerBoss FormerEmployer FormerSupervisor CONTACT 9365203160 8166518049 7169984378