Mayors Engaged City Task Force

2:00 pm 2:15 pm 2:30 pm Welcome (Gregor) Mystery Shopping De-brief (Andrea)

Orientation & Work Planning Thursday, January 17, 2013

Presentations & Feedback Vancouver Foundation Research (Catherine) CoV Engagement Work Plan & Healthy City Work Plan (Tracy); Events & pilots (Andrea) Break Quick Starts Timeline and process including criteria for a quick start incl. how quickly does it have to show results & how to involve public in generating and/or feedback Work Plan What does success look like? If that is what success looks like (the mission) what are the main goals that would achieve it? Whats the best structure for this work? Closing and review of next steps Review what the next steps are for quick starts and main report Establish who is responsible & meeting schedule Final round of questions

3:45 pm 4:00 pm

4:45 pm

5:10 pm

[ENGAGEDCITYTASKFORCEWORKPLANNING] January17,2013

WORKPLANTOCOMPLETEQUICKSTARTS
1. Splitinthreesubcommittees Group1
CitytoResidents, ResidentstoCity

Group2
Neighbourto Neighbour

increasedliteracyof,andopportunitiesforengagingin, Cityprocessesandresourceallocations enhancinghowtheCityengageswithcitizens,andvice versa enhancingdemocraticdecisionmakingprocess(including elections/democracy) neighbourtoneighbourengagement

Colleen,Dennis, Elisa,Jennifer, Lyndsay,Peter, Scott,Tara,Tessica

Group3
Communication Support

Supportthetaskforcebyproviding: aplanforcommunicatingtheworktheEngagedCityTask Forceisdoinginanongoingwaytothepublic(ie.notjust mediahits) apublicengagement"quickstart"(orplan)forhowthe publicwillbeinvolvedindevelopingthefinalreportof theECTFtocouncil Inaddition,Group3istaskedwithprovidinga recommendationonthebestway,andtimingfor,engaging theunsuccessfulECTFapplicantsinongoingwork.

Curtis,Lizzy, Meharoona,Olive, Richard,Sam Catherine,Julien, Lizzy,Meharoona

(mayleaveweighing whethertojoingroup2, 3orboth),Olive,Tara,

Tessica

2. Subcommitteestoundertakeworkasfollows Who?
Taskforce members Andrea Andrea Subcommittees

Subcommittees Fulltaskforce

What? Needavolunteerfromeachsubcommitteetoactasa convener Compileallideasgeneratedbytaskforce&receivedfrom public,staff,electedsanddistribute IDastaffliaisonforeachsubcommittee Reviewallpotentialquickstartsagainstcriteria,ranklistand preparerecommendationsforaprioritizedlisttofulltask force Providerecommendationstofulltaskforcetoreview Meetasataskforcetosignoffonfinalquickstartlist

ByWhen? January21 January22 January22 BtwnJan22and

February16th February23rd

[ENGAGEDCITYTASKFORCEWORKPLANNING] January17,2013

Whatdoesasuccessfulquickstartlooklike?
Measurables LaunchablemidMarch,Juneatthelatest ProducesomeresultsbyOctober Easeofimplementation(usesexistingassets) +agoodbangforbuck(wideimpact) Howitmakespeoplefeel CityHallisopen,responsive,approachable Theycan*see*thequickstart Itseasy foranyonetoparticipate toseeemotionalreturnon investment tounderstandhowitwouldimprove theirengagementwithCityor neighbours Immediatesmile!Thehappyfactor. Emotionalimpact. Theywanttotalktoothersaboutit Liketheyareinatwowayconversation AccesstoMayor,accesstoCouncillors

Evidencebasedapproachthatprioritizes addressingweaknesses Enableslearningforfutureengagementwork Enablesmultisectoralpartnerships Winwinwin:prioritizeactionsthatproduce outcomesforallthreemainobjectives Sustainabilitypastlifeofquickstart (incl.fitwithcitystructure) Generatesgoodnewsstories

[ENGAGEDCITYTASKFORCEWORKPLANNING] January17,2013

BIGSURPRISES&BIGQUESTIONS
BigSurprises(fromVancouverFoundationresearchpresentation) BiggestreasonpeopledontengageisthattheyfeeltheyhaveNothingtoOffer ChineseresidentsarelessengagedinhighChineseresidentareas,whichistheoppositeofall otherdisaggregatedlanguagegroupsintheresearch Southeastistheworstofthe5areas,eventhoughitincludesRenfrewCollingwoodwhichwe perceivetohaveveryhighengagement,capacitytobuildengagement Surprisedbyhowuniformconcernsareacrossdemographicsandgeographics,howtimewas notidentifiedasasignificantbarriertoengagement

BigQuestions Metaquestionsinspiredbythepresentationsandthedaysconversations Whataretherootcausesofengagementgaps? Whydopeoplefeeltheyhavenothingtooffer? Cityasserviceprovider?And/orCityasactivatorandconvener? Arewetreatingpeopleasconsumersorcitizens? Whatarethegoalsforengagementandhowdowemeasurethem? HowcantheCityencouragetrustandconnectivityamongneighbours? WhereistheCitycreatingspacefortheconversations? HowdowefosterinformalencounterswiththeCity? Whatistheinvitation?Doesitprovidepeoplewiththeinformationtheyneedtoknowwhat theycanofferinthecontexttheinvitationisgiven? Shouldwelookatthe5sectorsusedintheVancouverFoundationashavingdifferentneeds, andthereforesolutions?Shouldhighestneed(southeast)sectorbehighestpriority? WhatCityfunctionsarebestdealtwithinaneighbourhood?Canwetakecitycommittee meetingsand/orCouncilmeetingsoutintoneighbourhoods?

Mayors Engaged City Task Force

Quick Start Sign Off Saturday, March 1, 2013
11:00 am 11:15 pm Check In & Welcome (Gregor) Quick Start Review Full group explanation of each item on Consolidated list (GREEN) Quick Start Marking (Part 1) Small groups agreement on Marking Sheet (YELLOW) Note: refer to Quick Start Criteria (ORANGE) Good Bomb Break Lunch and learn with Ben Scott from Good Bomb Quick Start Marking (Part 2) Big group review marks and finalize list Celebrate! Next Steps Writing the Quick Start Report: one lead from each group Proposal for three more full task force meetings Ongoing Group work Definition of Engagement (?) Communications: who speaks for the Task Force? Closing Final round of questions

12:00 pm

12:30 pm

1:00 pm

1:30 pm

1:55 pm

Mayors Engaged City Task Force

Launch Planning + The 3 Ds Thursday, April 18, 2013
4:30 pm 4:45 pm Check In & Welcome (Gregor) D1: Development Staff presentation; Q&A Next steps Background information on community planning and rezoning at: http://vancouver.ca/files/cov/next-community-plans.pdf http://vancouver.ca/home-propertydevelopment/rezoning-applications.aspx 6:00 pm Dinner!! (Food will be provided) And. a word from 311 311 manager - Q and A session 6:30 pm D2: Digital Strategy Staff presentation; Q&A Next steps
Digital strategy online at: http://vancouver.ca/files/cov/City_of_Vancouver_Digital_Strategy.pdf

7:30 pm

D3: Definition Survey responses Next steps Quick Start Launch (Kevin) The Plan & Task List run down Lets go! Next Steps Ongoing Group work May task force meeting: the plan May SFU/Dave Meslin event

7:50 pm

8:15 pm

8:25 pm

Closing Final round of questions

WRITEBOARD MAIN PROJECT PAGE: Summary notes from April 18 meeting Presentations: We heard from 3 city depts about development process, 3-1-1, and the digital strategy - see documents for copies of the presentations. See Group 1s writeboard for development process discussion. 3-1-1 - are there opportunities to improve 3-1-1? is there a need to increase awareness of 3-1-1? Digital Strategy - Are there opportunities to move dig strategies initiatives forward or leverage them for the engagement problems identified? Waiting for after the provincial election to launch publically. Small group will present to CMT prior [ACTION - date to be determined, Kevin and Andrea to set up]

Launch of quick starts:

Outreach activities and ideas (related to both quick starts release and gathering info for final report): Go live with Ideascale platform to gather ideas from the public focused on three questions (see group 3 writeboard) City Engagement team Twitter account Tara and Lizzy to share responsibility Do-it-yourself dinner party tips, translated Existing Task force web page to be enhanced with ideascale widget and can also have twitter feeds - Tracy to coordinate with Group 3 Use Public Engagement departments email during campaign:public.engagement@vancouver.ca Posters New idea: Car-free day booth presence

Next steps Phase 2, Toward a framework of transformation: Group 1 Coordinate and meet with UDP, UDI and NSV to further investigate opportunities to improve city to resident engagement Share meeting details for anyone who wants to join Post summary notes on basecamp Draft roles, responsibilities and rights (see developer writeboard on group 1 project page)

Group 2 Andrea to send list of potential presenters for May 22 focused on enhancing neighbour to neighbour connection Group 2 develop criteria for selection for May 22 presenters Meet/converse with groups/people to determine suitability Post summary notes of each meeting and final selection of presenters

Coordinate about 12 presenters for Dragons Den event May 22 (2-2.5 hours): Agenda for the evening presenters, report out from group 1, reflection time

Group 3 Work with Kevin to coordinate timing of quick starts launch Propose final definition for engagement (end of April) Tracy to send survey results Develop key content for communications including text for webpage and Write do-it-yourself dinner party tips Coordinate translation of specified materials Launch and moderate ideascale and twitter

WRITEBOARD GROUP ! PROJECT PAGE: Development Process Considerations Theory: Contentious projects have a better chance of keeping trust and seeing a positive outcome if the developer is proactive and engages with the community prior to application (with full drawings). What can the planner do? At the initial enquiry stage planners let the enquirer know, in confidence, if their project is viable to pursue given the existing community, policy, and council direction. If it is, the planner may recommend that the enquirer engage with the community before-hand, especially if the project is quite different from the existing policy. Things to explore: RightsandResponsibilitiesinDevelopmentProcessidentifiedfromstaffpresentationand discussionsafterwards(notacompletelist) Community Rights is there a way to regulate this final step in certain conditions what do developers need to support engagement efforts? recommended steps? community org contacts?

$$createdbydensity/zoning Fairprocess Toinput

Responsibilities Proponent Rights Fairprocess

Tomakeproposaltheywant

Responsibilities Staff Rights Council Rights Refusetorecommendifoutsidepolicy Legal Responsibilities WRITEBOARD - GROUP 3 PROJECT PAGE - Framing the problem and Questions to pose to the public Howdowebecomemoreconnectedtoourneighboursandourcommunities? HowdowedoublevoterturnoutinVancouversnextmunicipalelection? Refusetorecommendifoutsidepolicy Legal(laidoutincharter) Torecommendifwithinpolicy Responsibilities

HowdowemaketherelationshipbetweenCityHallandresidentsmoreinvitingandeasierto understand?
In order to support communications and outreach, it would be useful to give some group thought to framing the problem and identifying objectives for selecting solutions.

Mayors Engaged City Task Force

Wednesday, May 22, 2013 4:30 to 8:30 pm @ City Hall
4:30 pm 4:45 pm Check In & Welcome Imagining success What does an engaged city looks like?

This is What Success Looks Like: Defining What, How, and Who for the Final Report

5:15 pm

Measuring Success Review definition If that is what a success looks like how will staff and citizens be able to measure progress towards it? Dinner (Food will be provided) + presentation on quick start roll out plan Kevin to go over next steps on quick start announcements Q&A

6:15 pm

7:00 pm

Key Constituencies & Group Commitments Who needs to be engaged in developing the strategies (the how) to reach the metrics (the what) identified above? What commitment will you make to facilitate the involvement of those constituencies in the creation of the final report? Next Steps Quick Start Report to Council (May 28/29) May SFU/Dave Meslin event (May 30) June & July meeting dates

8:15 pm

8:25 pm

Closing Final round of questions

Mayors Engaged City Task Force

Regrouping

Monday, June 24, 2013 4:30 to 8:30 pm @ City Hall

4:30 pm 4:40 pm Check In & Welcome Quick Start De-Brief Reflections on Council discussion Update from staff on next steps

(1st Floor Town Hall)

5:00 pm

Phase 2 Timelines & Process Proposal Proposal from Kirin Working Group on changes to timeline, process moving forward Discussion Finalize agreements and next steps Dinner Break (Food will be provided)

6:30 pm

7:00 pm

Check Ins Debrief on SFU/Meslin event (May 30) Debrief on City Conversations event (June 20) Check in on June 29 Youth Engagement Event Anything else? Closing Final round of questions Reiterate Next Steps

8:00 pm

Engagement Task Force Summary Notes June 24, 2013 Purpose: The group focused on the timeline and key actions leading to the final report Draft timeline agreed to: 1. 2. 3. 4. 5. 6. Draft report structure before July 17 to discuss at next meeting Events/Engagement in July (dates booked by last week of June) Synthesize public feedback/research in August Draft report written, signed off and designed by end of September Public consultation of report Oct to mid Nov Council late Nov

Actions in July: Below are a list of engagement/research actions brainstormed by the group to occur in July. *Members are encouraged to add to this list, volunteer to support other leads identified, provide more detail for each action (such as dates booked, budget needs) and to claim actions that are unclaimed. The goal of the actions is to discuss and gather solutions for the three foundational questions: 1. How do we become more connected to our neighbours and our communities? 2. How do we double voter turnout in Vancouvers next municipal election? 3. How do we increase more positive and meaningful civic engagement in Vancouver? Internal initiatives - Develop straw dog for report structure before next meeting (Andrea) - Develop report structure (Julien and Peter) - Research city-wide perspective for engagement (Lyndsay) - Research enhancement of development process and local area planning (Lyndsay) - Research how to incorporate metrics into report (Lyndsay) - Develop salon template/framework a resource for meetings (Colleen, Tessica, Olive) External initiatives - Discussion with intercultural groups (Jennifer with Collingwood NH, Paul with Gordon NH?, Catherine, Meharoona) - Design jam with all applicants to task force and immigrant community service groups (IEBC, Immigration Task Force, SUCCESS, Mosaic, etc) (Curtis, Meharoona, Mark, Martin) - Engage SUCCESS, Chinese immigrant community, Chinese media like Fairchild (Sam and Dennis) - UDI meeting (Peter and Colleen) - NSV meeting (Peter and Colleen) - Engage with strata councils and housing coops/rentals (Curtis) - Convene meeting of elector process experts (Lyndsay, Waldo?)

- Host meeting with venue owners who have lost spaces (Tara) - Salon in Dunbar (Colleen and Elyse) - Youth dialogue (Tessica) - Be my Amigo salons (Julien) - Meet with multi-cultural advisory group group 1 (Colleen, Lyndsay, Waldo) - Host city staff luncheon (Olive) - Moderate Ideascale (Olive, Julien, Scott) [what is the closing date for this now? End of July?] - Twitter outreach (Tara, Lizzy) Unclaimed ideas - attending cultural fests, night markets, volunteer at events with questionnaires - translation - research other thought-leader cities - research city-wide engagement tactics like citizen juries - promote ideascale - Review ideascale ideas and summarize - target currently activated community groups w development Considerations for the final report to keep in mind during July actions: - Include who and how we have engaged in report (so be sure to track your activities and contacts use the google docs document) - Review existing non-quick start ideas - Tactics need accountability and timeline - Consider how metrics inform this work - Whole city perspectives - Gather and tell good news stories in the report - Engage schools

Mayors Engaged City Task Force

Reporting out

Wednesday, July 17, 2013 4:30 to 8:30 pm This meeting is NOT at City Hall but at WOODWARDS downtown

4:30 pm 4:45 pm

Check In & Welcome Report out from external activities (report out on ideas generated + decision-making on what to do regarding not yet started items) Discussion with intercultural groups (Jennifer with Collingwood NH, Catherine, Meharoona) Design jam with all applicants to task force and immigrant community service groups (IEBC, Immigration Task Force, SUCCESS, Mosaic, etc) (Curtis, Meharoona, Mark, Martin) Engage SUCCESS, Chinese immigrant community, Chinese media like Fairchild (Sam and Dennis) UDI meeting (Peter and Colleen) NSV meeting (Peter and Colleen) Engage with strata councils and housing coops/rentals (Curtis) Convene meeting of elector process experts (Lyndsay) Host meeting with venue owners who have lost spaces (Tara) Salon in Dunbar (Colleen and Elisa) Youth dialogue (Tessica) Be my Amigo salons (Julien) Meet with multi-cultural advisory group group 1 (Colleen, Lyndsay) Host city staff luncheon (Olive) Ideascale (Olive, Julien, Scott Twitter outreach (Tara, Lizzy) Dinner Break (Food will be provided)

6:15 pm

6:45 pm

Prioritizing NOTE: this is somewhat dependent on time needed for report out section above. hope is to have time to prioritize recommendations brought forward from report out

7:45 pm

Metrics Ali Grant to present work on six metrics from May meeting agreements Q & A + feedback Next Steps Final Report timelines Closing Final round of questions Reiterate Next Steps

8:15 pm 8:25 pm

Engaged City Task Force

July 17, 2013 Minutes Check in and welcome Intercultural groups - Meeting August 8, Collingwood Neighbourhood House - 6-8 pm with dinner - Not limited to immigrants - Groups of 4 for world caf - Up to 3 questions, 20 minutes per question - Please share with networks - Flyer is done, already have a good response - Very interested because it will feed into task force work - 30-40 participants - Immigrant citizen. See what is working, whats missing - Invite in Multicultural Advisory Committee and invite them to facilitate - On the ground immigrants to talk about neighbourhood perspective - Looking for translation help - Interpretation at event is the issue - Possibly Mosaic as event sponsor - Andrea to look for $300 money for food. A sponsor? Another councillor? - Sam & Colleen to find help with translation Design Jam Friday, July 19th, 6:30 10:00 at the Hive Snacks and drinks Presentations on process Amanda Gibbs hosting Jackie SFU Public Square Julienne Task Force Rep, why, engagement at the City. Answering the 3 questions Brainstorming, top 3 ideas are presented Top ideas go to the next round Hot dotted ideas (non contenders) get to move forward Next 45 min refining ideas, who to implement? Money? Sign off? Why? End with Andrea and Task Force share thoughts Next steps Then theyll create a report

SUCCESS 7 broader Chinese Community and Chinese media - Running an event in Chinese with SUCCESS and Mosaic - Broader reach - Tracy to send GC Scholar reports on engaging Chinese community - Theres a Chinese specific report from the Vancouver Foundation Report - Add Colleen to group UDI Scott, Elisa, Jennifer and Colleen met with UDI

It was a whos who and developers made an effort to be there They were engaged part of discussion, opinions on what the city should do and opportunities Colleen to summarize notes and send around Number 1 thing need a clear plan in the city of Vancouver on growth and where it will go without that vision there are challenges Number 2 thing no growth is not an option Used to do need assessment within plans. Now CAC are not aligned with any needs. Designing a process to engage residents in CAC allocation Thought the current approach (Public amenity) is hap hazard. Do that via neighbourhoods. Move to a real time process They feel they do a lot and people dont realize where it comes from Want credit to should how where funds for amenities came from They want a monthly address from the mayor at UDI State of the union address Saw issues with neighbourhood assignment of councillor o Want to depoliticize the planning process but planning process is already politicized o Could it be a staff person instead? And make it known in the community? o But the City has moved away from a neighbourhood model Vancouver is a model in public engagement to other cities Neighbourhoods are political too i.e. Dunbar with TEAM, CEADER Control issues from City staff. Tension of getting out earlier verses advance from staff to hold off until they understand look at developing best practices on how to go to community and give that to UDI Rejected invitation to contribute Getting a meeting has proven to be absolutely impossible They are beyond angry. And are of the mindset that if I attend a meeting with you I recognize that you exist and they cant do that. Need to meet with 3-5 community members not associated with organization Dont have anything from neighbourhood perspective right now, and that is a big hole. Planning Commission did some work last year (sustainable Vancouver) about consultation. The Task Force could look at that report Theres also the Dave Meslin event that had a neighbour perspective What about a meeting with other groups that dont deal specifically with development like the VPSN? Meeting with Ann McAfee Lyndsay to set up a mtg with VPSN when she returns

NSV -

Electoral - Setting something up for August - Lyndsay talked to Meslin re: voter reform in Toronto - Might be meeting with key electoral reform people in Vancouver or interviews if an in-person meeting is too difficult to organize Venue owners who lost space

Tara has emailed out notes and posted them on basecamp Good turn out to the meeting Over 20 people came out There was a lot of venting and a sense of emergency and frustration Issues were mainly bylaws, permits, licencing, zoning, communication with City, rising rents Especially all ages venues are being pushed underground so end up in unsafe venues How Task Force can make a recommendations Not sure how many ideas are in scope of Task force, need to sort out what can/cant be done by the City Next steps, take-a-ways o Continue the conversation o Venue owners want to start a group to talk about ideas and how to keep going o Suggest some metrics for the report to move solid ideas forward o Pooling resources o Shifting paradigm (us verse them. We hate the city) lets drop that. Community venue liaison to help navigate the bureaucracy Making communication more efficient Ex. Bar owners created organization to have a voice. Thats what the economic development group would do

Salon in Dunbar - Planned for mid-August - Create template for neighbourhood based conversations not lead by developer or neighbourhood organization - Meeting with Gary Pooni about Stongs site re: how to get people engaged in development in a positive light? Be my Amigo Salons - Jorge is moving to Toronto August 1 - Looking at roving location for something like that, similar to the Dunbar salon but with dinner - Wont be branding it as Be My Amigo but they have asked Jorge if he could share his contact list Staff Luncheon - Meet with existing staff - What about retired staff? Great resource and historical reference - Decided that this should be two separate events, one with existing staff and one with retired - Colleen to host retired staff Ideascale - 123 ideas - 1800 votes - 1000 users - Andrea thinking we need a 1000 ppl event in September to wrap up the process

Twitter - Currently have 368 followers Youth Dialogue 25-30 youth showed up Did a co-design process Selected ideas they could vote on Dialogue facilitated by Engaged City Andrea has 2 stacks of letters from Charles Dickson school Andrea to share letters about the Keys to Street project showing the power of simple interventions

Healthy City Metrics Conversation - Lead by Ali Grant - The Healthy City Strategy has 5 areas each with a 10 year target. - Some potential targets include: o Social support networks o Volunteerism o Voter turn out o Civic literacy o Sense of belonging - For the metrics, they want to track via year and look down at a neighbourhood level - Some questions will be in the My Health, My Community survey - Need to collect data on a municipal level since the Federal census data is not useful since they overhauled the system - Metrics questions to test alignment to the Task Force. If there is relevance. o Can it be tracked o Does it matter to the Engaged City? o Will it drive policy/culture change in the City? Potential target #1 Increase percentage of Vancouverities with a support network of 4+ people by 15% - Trackable? Yes! - Relevant to ECTF? No, and number is an issue and need quality - Will it drive change? Yes - Ultimate goal: 0 lonely people - Conversation: o Why 4? o Can you look at loneliness instead? o Can we repeat the Vancouver Foundation survey? o 25% are alone more often than they would like o Can we do a drop in 10%? Whats an acceptable level of loneliness? o Are we looking at more shallow relationships verse deep relations? o Quality of relationships? o Suggest indicators to start tracking o Loneliness is a better target

Potential target #2 Increase percentage of Vancouverites who volunteer by 25% - Trackable? Yes! - Relevant to ECTF? Yes But needs to be more often. Are you contributing to neighbourhood? - Will it drive change? Yes but question needs to refer to full range of activates - Ultimate goal: 100% participation - Conversation: o Meaningful but need to push the bar o Can metric be tweaked? o Can we attach to a different data set? Ones with volunteers? o And whats the capacity of organizations to take on new volunteers? May not have capacity to do that. o The question is Have you in the last year done anything to help your neighbourhood? which isnt really volunteering o Might be something better for Engaged City? o What about attend events? o What are we getting at? Contribution to the social capital of the city? None of the metrics are getting there. o Is it one target or a composite of various targets? o Canadian Community Health Survey cant drill down to neighbourhood level and the questions are limited o Are these the primary measures? o Task Force will need to come up with their own numbers o Can the City pay to have the Vancouver Foundation Belonging survey repeated every few years? o This could be a recommendation for the report o Or pattern with another organization (like Vancouver Foundation) o Want info broken down by neighbourhood Potential Target #3 Increase municipal voter turnout to 55% (or more aspirational target of 75%) - Trackable? Yes! - Relevant to ECTF? Yes - Will it drive change? Yes, but double it - Ultimate goal: 75% voter turn out Potential Target #4 Trust - Trackable? Yes! - Relevant to ECTF? Yes - Will it drive change? Yes - Ultimate goal: 85% trust neighbour, 50% trust stranger - Discussion: o Look at urban design Public Squares Shared balconies in high rises Community design Dialogues between others o Boost # to 85% trust of neighbours and 50% trust strangers

Potential Target # 5: Civic Literacy - Trackable? Yes! But City needs its own method - Relevant to ECTF? Yes - Will it drive change? Yes - Ultimate goal: % aware of local event - % believe they can contribute - Conversation: o Do you have an impact? o I know how to exert influence o Can start asking at salons o People like to contribute when they know how Potential target #6: Belonging - Trackable? Yes! - Relevant to ECTF? Hard to directly correlate - Will it drive change? No o Link to peter Blocks work o Vancouver Foundation didnt find a lot of connection between sense of belonging and interaction with communities o People interpret that differently than they intended o People define community as people and place o Can there be a proxy like the loss of a wallet question? o What about the racially framing? o Is belonging the goal and the question is trust? o 30% of people who dont belong? What about using a decrease target? Or o Where do you feel the strongest sense of belonging? o What about strongly or less strong o Are there places in Vancouver that you feel unwelcome? o What about looking at rootedness home is elsewhere o What about responsibility? Question on that? Updated timeline - Draft report on Labour Day - Kevin and Andrea to write report

Parking lot comments - 10 people in a room template? - How do you continue spontaneous, organic discussions? Conversing (post Task Force)

Mayors Engaged City Task Force

Final Report Review Monday, September 30, 2013
6:00 pm 6:15 pm 6:25 pm Check In & Welcome (Andrea) Quick Start Implementation Update (Amanda & Kevin) Final Report Overview (Kevin) Explanation of process to date Q&A temperature check on tone, general sense of four categories, metrics

7:15 pm

Recommendation Marking (Part 1) Small groups agreement on Marking Sheet (YELLOW) Note: refer to Criteria {engaged city definition + metrics} (ORANGE) Recommendation Marking (Part 2) Big group review marks and finalize list Celebrate! Next Steps Finishing the Final Report: one lead from each group Launch need people for media, council meeting, other outreach Implementation: Engaged City Champions Network? Closing Final round of questions

8:15 pm

8:45 pm

8:55 pm

Mayors Engaged City Task Force

Meet and Greet Monday, December 17, 2012
5:00 pm 5:10 pm 6:10 pm 6:20 pm 6:25 pm Welcome from Mayor Gregor Robertson Hopes, Fear and Expectations Orientation Session planning Homework Mystery Shopping Closing and review of next steps

Package of materials for committee

Committee Terms of Reference from Council motion One pager outlining Mayor, Council, and Staff roles and responsibilities respectively Code of Conduct Note: contact sheet to be emailed out

Orientation Session - proposed agenda items

A. Follow up from meet and greet: Review Code of Conduct B. Information items from staff City draft internal engagement workplan City draft Digital Strategy City draft Healthy City Strategy City events overview (including Viva Vancouver) Pilots over 2009-2012 (ex. place speak, WEMAC) C. New Business Create draft work plan Agreements on committee process, roles and responsibilities.

Report Next Steps From:Andrea Reimer Date:Mon, 30 Sep 2013 at 10:28pm Great meeting tonight folks. Below please find the list of next steps. I will set them up on the calendar tomorrow so you can track them by deadline. You might notice some of the items involve please! In those cases you weren't at the meeting or you were and I didn't think to ask you about these items. Wasn't trying to be presumptuous. If it doesn't work, no worries! Almost there... By October 14 - Colleen to convene recommendation editing group from tonight's meeting - Lyndsay to edit electoral engagement recommendations - Tara to edit social convening spaces (cultural venues) - Jennifer to write dedication to Waldo - Meharoona (please?) to write "what didn't happen and why" section - Colleen and Lyndsay to determine "dropped recommendations" and work with Tracy to develop survey a send to group to decide which ones should be included - Lyndsay to edit metrics and work with Tracy to develop survey a send to group to determine agreement By October 3 - Andrea and Kevin to "rejig" structure and pass on to Peter Between October 3 and 10 - Peter to do grammatical edits, red flags and other specific edits in nonrecommendation text and hand back to Andrea and Kevin Between October 11 and 17 - Catherine (please?), Jennifer, Julien (please?) to take a section of nonrecommendation text for polishing and tone check Between October 14 and 17 - Andrea and Kevin to collate all text from all groups - all to fill out survey on dropped recommendations Between October 17 and 24 - Andrea and Kevin to write text for "dropped recommendations" that have group approval - Olive to do final pass through - Richard to do executive summary By October 25

- report to graphic designer Ongoing - Mark and Marten to think about info graphics and video communications (please?) - Lizzie and Hanna to think about launch (please?) - Sam and Dennis to think about ethnic media and Chinese community launch (please?)