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``There is no real excellence in all this world which can be separated from right living``, said David
Starr Jordan. And, Aristotle said, “We are what we repeatedly do. Excellence, then, is not an act, but a
habit.” To change our habits, we need to change our paradigms, our perceptions, i.e. the way we see
this world. We have to take principle-centred, character-based, ``inside-out`` approach to personal
and interpersonal effectiveness. The program on 7-Habits of Highly Effective People is based on this
approach through the process of imbibing the some distinctive habits.
The power to make and keep commitments to ourselves is the essence of developing the basic
habits of effectiveness. Knowledge, skill, and desire are all within our control. We can work
on any one to improve the balance of the three. As the area of intersection becomes larger, we
more deeply internalize the principles upon which the habits are based and create the strength
of character to move us in a balanced way toward increasing effectiveness in our lives.
An organization’s mission statement - one that truly reflects the deep shared vision and
values of everyone within that organization - creates a great unity and tremendous
commitment. It creates in people’s hearts and minds a frame of reference, a set of criteria or
guidelines, by which they will govern themselves. They don’t need someone else directing,
controlling, or criticizing them. They have agreed to the changeless core of what the
organization is about. That’s the “End” which needs to be kept in mind all the time.
The key to effective management of self, or of others through delegation, is not in any
technique or tool or extrinsic factor. It is intrinsic - in the paradigm that empowers you to see
through the lens of importance rather than urgency. As you work to develop this paradigm,
you will increase your ability to organize and execute every week of your life around your
deepest priorities, to walk your talk.
3 Habits of Public Victory
Habit 4: Thinking Win/Win - Principles of Interpersonal Leadership
Win/Win is not a personality technique. It’s a total paradigm of human interaction. It comes
from a character of integrity, maturity, and the Abundance Mentality. It grows out of high-
trust relationships. It is embodied in agreements that effectively clarify and manage
expectations as well as accomplishments. It thrives in supportive systems. And it is achieved
through the process of Habits 5 and 6.
Habit 5: (Seeking First to Understand, Then to be Understood - Principles of Empathic
Communication
Seek first to understand. Before the problems come up, before you try to evaluate and
prescribe, before you try to present your own ideas - seek to understand others. It’s a
powerful habit of effective interdependence. When we really, deeply understand each other,
we open the door to creative solutions and third alternatives. Our differences are no longer
stumbling blocks to communication and progress. Instead, they become the stepping stones to
synergy.
Renewal is the principle - and the process - that empowers us to move on an upward spiral of
growth and change, of continuous improvement.
INTRODUCTION:
We are what we repeatedly do. Excellence, then, is not an act, but a habit.
-- Aristotl
Our character, basically, is a composite of our habits. "Sow a thought, reap an action; sow an
action, reap a habit; sow a habit, reap a character; sow a character, reap a destiny," the maxim
goes. Habits are powerful factors in our lives. Because they are consistent, often unconscious
patterns, they constantly, daily, express our character and produce our effectiveness or
ineffectiveness. A habit as the intersection of knowledge, skill, and desire. Knowledge is the
theoretical paradigm, the what to do and the why. Skill is the how to do. And desire is the
motivation, the want to do. In order to make something a habit in our lives, we have to
have all three.
While the word proactivity is now fairly common in management literature, it is a word you
won't find in most dictionaries. It means more than merely taking initiative. It means that as
human beings, we are responsible for our own lives. Our behavior is a function of our
decisions, not our conditions. We can subordinate feelings to values. We have the initiative
and the responsibility to make things happen. Look at the word responsibility -- "response-
ability" -- the ability to choose your response. Highly proactive people recognize that
responsibility. They do not blame circumstances, conditions, or conditioning for their
behavior. Their behavior is a product of their own conscious choice, based on values, rather
than a product of their conditions, based on feeling. Reactive people are often affected by
their physical environment. If the weather is good, they feel good. If it isn't, it affects their
attitude and their performance. Proactive people can carry their own weather with them.
Whether it rains or shines makes no difference to them. They are value driven; and if their
value is to produce good quality work, it isn't a function of whether the weather is conducive
to it or not. Reactive people are also affected by their social environment, by the "social
weather." When people treat them well, they feel well; when people don't, they become
defensive or protective. Reactive people build their emotional lives around the behavior of
others, empowering the weaknesses of other people to control them.
Participants: 5
Situation: A person gets scolding from his boss in office and its effects on his day, family and
other social life.
Set goals. You can’t get where you want to go, if you don’t know where you are
going.
Make some goals very reachable (“just let me get through this day without
hurting some one”)
Make some goals require work and effort. These are the ones that will be
remembered and rewarded.
Mission statements and goals can apply to a short term project, a career, or your
lifetime.
GAME:
• Visualize your funeral & record the impressions you had in the funeral visualization
• Write your Personal mission statement.
We should never let our most important priorities fall victim to the least important.
We spend our time reacting to urgent circumstances and emergencies, and never
invest the necessary effort to develop the ability to prevent emergencies in the first
place.
We confuse the important with the urgent. The urgent is easy to see. The important is
harder to discern.
Participants will be listing out their priorities and must explain the reasons.
They try to ensure that all the parties are better off in the end.
They know that any other kind of transaction is destructive, because it produces losers
and, therefore, enemies and bad feelings, such as animosity, defeat and hostility.
GAME: negotiation between the 2 groups, how well groups conclude will be counted.
To develop win/win relationships, we must find out what the other parties want, and
what winning means to them.
We must always try to understand what the other people want and need before we
begin to outline our own objectives.
GMAE:
No. of participants: 8
• The group with effective solution to solve the problem is the winner.
Habit 6: “Synergize”
We often don’t listen, reflect and respond but, instead, we hear and react reflexively.
GAME:
Participants: 6 in a group
A task will be given to each group; the group has to work on it without talking to each
other. They can use their body language, their actions, facial expressions, how well
they co-ordinate with each other to complete the task with a min time.
We must take care of our bodies with a program of exercise that combines endurance,
flexibility and strength.
We must nourish our souls with prayer, meditation, or perhaps by reading great
literature or listening to great music.
Mental repair may mean changing bad habits, such as the habit of watching television.
We must work to develop our heart, our emotional connections and our engagement
with other people.
GAME:
Ask participants how many have a fxed schedule in their daily life? Ask them to define
their schedule.
WORKSHOP DETAILS:
Venue:
Maximum Participants: 60
TRAINING APPROACH
Participative approach
Lecture method
Individual Exercises
Group Exercise
TARGET GROUP