Catalyst Complaint Cover Page

425846

Complaint
Number 425846 Date 2/13/2013 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Marcus, Jeri $0.00 $0.00 $0.00

Location Bellingham - Consumer Protection Division NAICS 541920-Photographic Services

Complainant
Name Ravi Ramalingam 266 Coggins Dr Pleasant Hill, CA 94523 Phone Day (860) 301-4368 Phone Evening Email (925) 353-5890 ravikumar29@yahoo.com

Respondent(s)
Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian ce@gettyimages.co m

Referral(s)
Name Contact Phone Contact Phone Email

Practice(s)
Code 019 023 322 316 060 Practice Inadequate Disclosure Scare Tactics Failure To provide estimate Billing Issues Unauthorized Debit

Activities
Date Added 2/19/2013 Activity Type Email to Respondent Activity R 1st Letter to Respondent To: copyright.compliance@gettyimages.com

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Date Added 2/19/2013 2/20/2013 2/25/2013 3/13/2013 3/13/2013 3/13/2013

Activity Type Email to Complainant Email from Complainant Email from Respondent Email to Complainant Email to Respondent Resolution-UNADJUSTED

Activity C 1st Letter to Complainant To: ravikumar29@yahoo.com

Csup Closing Unadjusted (C-UNJ) To: ravikumar29@yahoo.com Rsup Closing No Adjustment (R-UNJ) To: copyright.compliance@gettyimages.com

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Catalyst Report
Complaint Description
Description My website http://www.rsrsolutions.us was hacked on February 2012. I received a letter from Mccormack Intellectual Property Law Business Law PS 617 Lee Street, Seattle WA 98109, USA Phone: 206-381-8888, with Case No. 1198113, Getty Images vs RSR Solutions, Inc. Demanding a amount of $3500 Expected resolution details: I received the legal notice as mentioned above in complaint description and I need appropriate help to resolve this issue.

Finger Touching Pound Symbol On Computer High-Res Stock Photog...

http://www.gettyimages.com/detail/photo/finger-touching-pound-symbol...

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Title: Finger touching pound symbol on computer keyboard, close-up Creative image #: BC6260-001 License type: Rights-managed Photographer: Howard Kingsnorth Collection: Stone Credit: Howard Kingsnorth Max file size/dimensions/dpi: 46.9 MB - 3622 x 4522 px (12.07 x 15.07 in.) - 300 dpi - RGB Download file size may vary. Release information: No release, but release may not be required. More information Keywords: Communication, Business, Finance, Technology, Vertical, 30-34 Years, 35-39 Years, Human Body Part, Close-up, Tilt, Human Finger, Fingernail, Caucasian Ethnicity, Pound Symbol, Touching, Computer Keyboard, Internet, Blue, Part Of, Day, One Person, Mid Adult, Color Image, E-commerce, Computer Key, Photography, Consumerism, Adults Only, Ideas, Corporate Business. Find similar images Availability: Availability for this image cannot be guaranteed until time of purchase.

Getty Images reserves the right to pursue unauthorized users of this image or clip. If you violate our intellectual property you may be liable for: actual damages, loss of income, and profits you derive from the use of this image or clip, and, where appropriate, the costs of collection and/or statutory damages up to $150,000 (USD). All contents copyright 1999-2013 Getty Images, Inc. All rights reserved.

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2/12/2013 1:28 PM

HAND ON COMPUTER MOUSE High-Res Stock Photography | Getty...

http://www.gettyimages.com/detail/photo/hand-on-computer-mouse-high...

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Title: HAND ON COMPUTER MOUSE Creative image #: 10177147 License type: Rights-managed Photographer: Daniel Arsenault Collection: The Image Bank Credit: Daniel Arsenault Max file size/dimensions/dpi: 50.8 MB - 3785 x 4689 px (12.62 x 15.63 in.) - 300 dpi - RGB Download file size may vary. Release information: This image has a signed model release. This image is available for commercial use. Keywords: Control, Accessibility, Connection, Computer Equipment, Technology, Vertical, Indoors, Back Lit, Human Body Part, Close-up, Human Hand, Bright, One Person, Computer Mouse, Adult, Color Image, Wired, Photography, Science and Technology, Using Computer, Brightly Lit, Adults Only. Find similar images Availability: Availability for this image cannot be guaranteed until time of purchase.

Getty Images reserves the right to pursue unauthorized users of this image or clip. If you violate our intellectual property you may be liable for: actual damages, loss of income, and profits you derive from the use of this image or clip, and, where appropriate, the costs of collection and/or statutory damages up to $150,000 (USD). All contents copyright 1999-2013 Getty Images, Inc. All rights reserved.

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2/12/2013 1:28 PM

Laptop Computer On Floor By Glass Wall High-Res Stock Photography ...

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Title: Laptop computer on floor by glass wall Creative image #: BD5942-001 License type: Rights-managed Photographer: Martin Barraud Collection: Stone Credit: Martin Barraud Max file size/dimensions/dpi: 54.6 MB - 4370 x 4369 px (14.57 x 14.56 in.) - 300 dpi - RGB Download file size may vary. Release information: Not released. More information Keywords: Futuristic, Communication, Connection, Technology, Square, Indoors, Flooring, Computer Monitor, Internet, Laptop, White, Glass, Wall, Tile, Color Image, E-commerce, Absence, No People, Photography, Frosted Glass, Consumerism, Sparse, Glass Brick, Wireless Technology, Brightly Lit, Single Object. Find similar images Availability: Availability for this image cannot be guaranteed until time of purchase.

Getty Images reserves the right to pursue unauthorized users of this image or clip. If you violate our intellectual property you may be liable for: actual damages, loss of income, and profits you derive from the use of this image or clip, and, where appropriate, the costs of collection and/or statutory damages up to $150,000 (USD). All contents copyright 1999-2013 Getty Images, Inc. All rights reserved.

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2/12/2013 1:28 PM