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International Business

8. Global Market Opportunity


Assessment
9. Entry and Expansion Mode

Oct 27, 2009 Dr. Basim Makhool 1


MOTIVATIONS TO GO ABROAD

• Overview of the major motivations:

– Proactive motivations represent stimuli for


firm-initiated strategic change.

– Reactive motivations describe stimuli that


result in a firm’s response and adaptation to
changes imposed by the outside environment.

Oct 27, 2009 Dr. Basim Makhool 2


MOTIVATIONS TO GO ABROAD

• Proactive Motivations:
• Profits are the major proactive motivation for
international business.
– However, there is a large gap between
expectation and reality as the firm has not
previously engaged in international business.

• Unique products or a technological


advantage can provide a competitive edge.
– However, real and perceived advantages must
be differentiated.

Oct 27, 2009 Dr. Basim Makhool 3


MOTIVATIONS TO GO ABROAD

• Proactive Motivations:
• Special knowledge about foreign
customers or market situations, e.g.
particular insights, special contacts and in-
depth research.
– However, it will rarely provide prolonged
motivation only if firms build up international
information advantage as an ongoing process
• Through tax benefits, firms can offer their
product at a lower cost in foreign markets or
can accumulate a higher profit.
– However, international trade rules make it
increasingly difficult for governments to use
tax subsidies to encourage exports.
Oct 27, 2009 Dr. Basim Makhool 4
MOTIVATIONS TO GO ABROAD

• Reactive Motivations:

• Responding to competitive pressures

• An ideal outlet for overproduction

• Declining domestic sales related to goods


marketed domestically at the declining stage of their
product life cycle.

• Excess capacity

Oct 27, 2009 Dr. Basim Makhool 5


MOTIVATIONS TO GO ABROAD

• Reactive Motivations:
• Proximity to customers and ports,
physically and psychologically

– Psychological distance
- Cultural variables, legal factors and other societal norms make a
foreign market that is geographically close seem psychologically
distant.

Two major issues:


First, some of the distance seen by firms is based on perception
rather than reality.
Second, closer psychological proximity does make it easier for
firms to enter markets

Oct 27, 2009 Dr. Basim Makhool 6


MOTIVATIONS TO GO ABROAD

• Firms are the most successful in international


business are usually motivated by proactive, internal
factors.

– More service oriented than reactive firms

– More marketing and strategy oriented than reactive firms

– More likely to have solicited their first international order,


whereas reactive firms frequently begin international
activities after receiving an unsolicited order from abroad

Oct 27, 2009 Dr. Basim Makhool 7


STRATEGIC EFFECTS OF GOING INTERNATIONAL

• New environments, new problems:


– Consisting of strategic considerations, such as
service delivery and compliance with government
regulations.

• Preparedness for internationalization:


– Assessing strengths and weaknesses in the
context of the globalization
– It will affect the competitive position and strategic
options available to the firm

Oct 27, 2009 Dr. Basim Makhool 8


STRATEGIC EFFECTS OF GOING INTERNATIONAL

• Profit and risk during early internationalization:


– In the short term, rising risk accompanied by decreasing profitability.
– In the longer term, increasing familiarity with international
markets and the diversification benefits of serving multiple markets
will decrease the firm’s risk and increase profitability.

• Satisfactory performance can be achieved in three ways:


– Effectiveness - the acquisition of market share abroad and increased
sales
– Efficiency - rising profitability
– Competitive strength - the firm’s position compared to other firms in
the industry

Oct 27, 2009 Dr. Basim Makhool 9


Global Market Opportunity

A favorable combination of circumstances, locations,


or timing that offer prospects for exporting, investing,
sourcing, or partnering in foreign markets.
Opportunities include:
– marketing products and services;
– establishing factories or other production facilities
to make offerings more competently or cost-
effectively;
– procuring raw materials or components, services
of lower cost or superior quality;
– Entering into collaborative arrangements with
foreign partners.

Oct 27, 2009 Dr. Basim Makhool 10


The Six Tasks of GMOA

1. Conduct an internal assessment of readiness to


initiate international business activity.
2. Assess suitability of products and services for
foreign markets.
3. Systematically identify the best markets to target
with the chosen product(s) or service(s).
4. Estimate industry market potential, or the “market
demand”, for the product(s) or service(s) in the
selected target markets.
5. Screen and select qualified business partners, such
as distributors or suppliers.
6. Estimate company sales potential for each target
market.

Oct 27, 2009 Dr. Basim Makhool 11


Oct 27, 2009 Dr. Basim Makhool 12
Task 1. Organizational Readiness

Objective: To provide an objective assessment of


the company’s preparedness to engage in
international business activity.
Outcomes: A list of firm strengths and weaknesses,
regarding international business, and
recommendations for resolving deficiencies that
hinder achieving company goals.
Criteria: Relevant financial and tangible resources;
relevant skills and competencies; senior
management commitment and motivation

Oct 27, 2009 Dr. Basim Makhool 13


Issues to be Resolved in
Organizational Readiness Analysis
• What does the firm hope to gain from international
business? E.g., increasing sales or profits,
challenging competitors in their home markets,
pursuing a global strategy, etc.
• Is international business expansion consistent with
other company goals, now or in the future?
• What demands will internationalization place on
company resources, such as management,
personnel, finance, production and marketing
capacity? How will such demands be met?

Oct 27, 2009 Dr. Basim Makhool 14


Task 2. Product Suitability

Objective: To conduct a systematic assessment of the suitability of


the firm's products and services for international customers; To
evaluate the degree of the fit between the product or service and
customer needs.
Outcomes: Determination of factors that may hinder product or
service market potential in each target market; Identification of
needs for the adaptations that may be required to initial and
ongoing market entry.
Criteria: Assess the firm’s products and services with regard to:
– foreign customer characteristics and requirements
– government regulations
– expectations of channel intermediaries
– characteristics of competitors’ offerings

Oct 27, 2009 Dr. Basim Makhool 15


Product Suitability

• Sell well in the domestic market. E.g., Microsoft


Xbox, Iphone
• Cater to universal needs. E.g., cancer drug,
energy efficient refridgerator
• Address a need not well served in particular
foreign markets. E.g., mutual fund, home
mortgage
• Address a new or emergent need abroad. E.g.,
major earthquake creates urgent need for
portable housing; AIDS in Africa creates need for
drugs and medical supplies.
Oct 27, 2009 Dr. Basim Makhool 16
Task 3. Country Screening
Objective: To reduce the number of countries that
warrant in-depth investigation as potential target
markets to a manageable few.
Outcomes: Identification of 5 or 6 of the highest
potential country markets.
Criteria: Market size and growth rate; market intensity
(that is, buying power of the residents in terms of
income level); consumption capacity (that is, size and
growth rate of the country’s middle class); country’s
receptivity to imports; infrastructure appropriate for
doing business; economic freedom; political risk.

Oct 27, 2009 Dr. Basim Makhool 17


Specific Considerations

• Cultural Similarity with Target Market may


Matter. Some firms target countries that are
“psychically” similar in terms of language and
culture.
• Nature of Information Sought varies with
product/industry. E.g., for farming equipment,
consider countries with much agricultural land
and farmers with higher incomes.
• Targeting a Region may Make Sense. E.g.,
European Union, Latin America

Oct 27, 2009 Dr. Basim Makhool 18


Oct 27, 2009 Dr. Basim Makhool 19
Criteria Relevant to
Country Screening for FDI
• Long-term growth prospects
• Cost of doing business. Potential attractiveness of
the country based on the cost and availability of
commercial infrastructure, tax rates and wages,
access to high-level skills and capital markets
• Country risk. Regulatory, financial, political, and
cultural barriers and the legal environment for
intellectual-property protection
• Competitive environment. Intensity of competition
from local and foreign firms
• Government incentives. Availability of tax holidays,
subsidized training costs, grants, or low-interest
loans.

Oct 27, 2009 Dr. Basim Makhool 20


A.T. Kearney’s Offshore Location
Attractiveness Index
• Assists managers understand and compare the factors
that make countries attractive as potential locations for
offshoring of service activities such as IT, business
processes and call centers. Evaluates countries on 39
criteria categorized into three dimensions:
• Financial structure accounts for cost of labor,
infrastructure costs (for electricity and telecom systems),
and tax and regulatory costs.
• People skills and availability accounts for supplier’s
experience and skills, labor force availability, education
and linguistic proficiency, and employee attrition rates.
• Business environment assesses economic and political
aspects of the country, commercial infrastructure,
cultural adaptability, and security of intellectual property.

Oct 27, 2009 Dr. Basim Makhool 21


Oct 27, 2009 Dr. Basim Makhool 22
Oct 27, 2009 Dr. Basim Makhool 23
Task 4. Industry Market Potential
Analysis
Objective: To estimate the size of relevant
industry sales within each target country; To
investigate and evaluate any potential barriers
to market entry.
Outcomes: 3 to 5- year forecasts of industry
sales for each target market. Delineation of
market entry barriers in industry
Criteria: Market size, growth rate, and trends in
the industry; degree of competitive intensity;
tariff and non-tariff trade barriers; standards
and regulations; availability and sophistication
of local distribution; unique customer
requirements and preferences; industry-
specific market potential indicators.
Oct 27, 2009 Dr. Basim Makhool 24
Industry Market Potential

• Estimate of the likely sales that can be


expected for all firms in a particular industry
during a specific time period.
• Industry Market Potential is different from
company sales potential, which refers to the
share of industry sales the firm itself expects
during a specific period.
• Most companies forecast sales at least three
years into the future, of both industry
market potential and company sales
potential.

Oct 27, 2009 Dr. Basim Makhool 25


Indicators of Industry Market Potential

• Market size, growth rate, and trends in the specific


industry
• Tariff and non-tariff trade barriers to enter the market
• Standards and regulations that affect the industry
• Availability and sophistication of local distribution
• Unique customer requirements and preferences
• Industry-specific market potential indicators

Oct 27, 2009 Dr. Basim Makhool 26


Examples of Industry-Specific
Indicators
• Cameras: Examine climate-related factors
such as the average number of sunny days
in a typical year.

• Laboratory equipment: Examine


government expenditures on health care.

• Cooling equipment: Examine the number


of institutional buyers, such as restaurants
and hotels.
Oct 27, 2009 Dr. Basim Makhool 27
Practical Methods for Estimating Industry
Market Potential
• Simple Trend Analysis. Aggregate production for the industry as a whole, adding
imports from abroad and deducting exports.
• Monitoring Key Industry-Specific Indicators. Caterpillar, examines announced
construction projects, building permits, growth rate of households, and
infrastructure development.
• Monitoring Key Competitors. If Caterpillar is considering Chile as a potential
market, it investigates the current involvement in Chile of its number-one
competitor, the Japanese firm Komatsu.
• Following Key Customers. Automotive suppliers can anticipate where their
services will be needed next by monitoring the international expansion of their
customers such as Honda or Mercedes Benz.
• Tapping into Supplier Networks. Firms can gain valuable leads from current
suppliers by inquiring with them about competitor activities.
• Attending International Trade Fairs. Industry trade fairs and exhibitions are
excellent venues for obtaining valuable market information.

Oct 27, 2009 Dr. Basim Makhool 28


National Trade Data Bank

• Best Market Reports identify the top 10 country


markets for specific industry sectors.
• Country Commercial Guides analyze economic and
commercial environments of countries.
• Industry Sector Analysis reports analyze market
potential for sectors such as telecommunications.
• International Market Insight reports cover country
and product-specific topics, with various ideas for
approaching markets of interest.

Oct 27, 2009 Dr. Basim Makhool 29


Task 5. Foreign Partner Selection
Objectives: To decide on the type of foreign
business partner; clarify ideal partner
qualifications; and plan mode of entry.
Outcomes: Determination of most suitable types of
foreign business partners. List of attributes desired
of foreign business partners. Determination of
value-adding activities foreign business partner
contribute.
Criteria: Manufacturing and marketing expertise in
the industry; commitment to the international
venture; access to distribution channels in the
market; financial strength; quality of staff;
technical expertise; infrastructure & facilities.

Oct 27, 2009 Dr. Basim Makhool 30


Types of Foreign Business Partners

• Exporters tend to collaborate with foreign market


intermediaries, such as distributors and agents.
• Licensing partners are independent businesses that
apply intellectual property to produce products in
their own country.
• Franchising partners are franchisees –independent
businesses abroad that acquires rights and skills
from the focal firm to conduct local operations
• International collaborative venture, include joint
venture and strategic alliance partners.
• Others: global sourcing, contract
manufacturing, and basic suppliers.

Oct 27, 2009 Dr. Basim Makhool 31


Ideal Qualifications of Foreign Distributors
• Financially sound and resourceful
• Competent management
• Qualified technical and sales staff
• Willing and able to invest to grow the business
• Strong industry knowledge
• Access to distribution channels and end-users
• Known in the marketplace and well-connected
with local government
• Committed and loyal

Oct 27, 2009 Dr. Basim Makhool 32


Task 6. Estimate Company Sales Potential

Objective: To estimate the most likely share of


industry sales the company can achieve, over a
period of time, for each target market.
Outcomes: 3 to 5-year forecast of company sales in
each target market. Understanding of factors that
will influence company sales potential.
Criteria: Capabilities of partners; access to
distribution; competitive intensity; pricing and
financing; market penetration timetable of the
firm; risk tolerance of senior managers.

Oct 27, 2009 Dr. Basim Makhool 33


Company Sales Potential
• Company sales potential is an
estimate of the share of annual industry
sales that the firm expects to generate
in a particular target market during a
given time period.
• Requires obtaining highly refined
information from the market.
• Researcher must project the firm’s
revenues and expenses for 3-5 years
into the future; very challenging.
Oct 27, 2009 Dr. Basim Makhool 34
Factors That Determine Company Sales
Potential
• Partner capabilities. The competencies and resources of
foreign partners determine how quickly the firm can enter
and generate sales in the target market.
• Access to distribution channels. The ability to establish
and make best use of channel intermediaries and
distribution infrastructure in the target market.
• Intensity of the competitive environment. Local or third-
country competitors are likely to intensify their own
marketing efforts when confronted by new entrants.
• Pricing and financing of sales. The degree to which pricing
and financing are attractive to both customers and channel
members is critical to initial penetration.
• Human and financial resources. Such resources are a
major factor in determining the proficiency and speed with
which success can be achieved.

Oct 27, 2009 Dr. Basim Makhool 35


Factors Determining Company Sales Potential
(cont.)

• Market penetration timetable. Gradual entry gives the


firm time to develop and leverage appropriate
resources and strategies, but may cede some
advantages to competitors in getting established in the
market. Rapid entry may allow the firm to surpass
competitors and obtain first-mover advantages, but it
can tax the firm’s resources and capabilities.
• Risk tolerance of senior managers. Management’s
tolerance for risk in the market.
• Special links, contacts, capabilities of the firm. The
focal firm’s network in the market – its existing
relationships with customers, channel members, and
suppliers.
• Reputation. The firm can succeed faster in the market
if target customers are already familiar with its brand
name and reputation.

Oct 27, 2009 Dr. Basim Makhool 36


Oct 27, 2009 Dr. Basim Makhool 37
Practical Approaches to
Estimating Company Sales Potential
• Survey of end-users and intermediaries. The firm can
survey a sample of customers and distributors to identify
a potential market.
• Trade audits. Managers visit retail outlets and question
channel members to assess relative price levels of
competitors’ offerings and perceptions of competitor
strength. The trade audit can indicate opportunities for
new modes of distribution, identify types of alternative
outlets, and provide insights into relative competitive
strength.
• Competitor assessment. The firm may benchmark itself
against principal competitor(s) in the market and estimate
the level of sales it can potentially attract away from
them. What rival firms will have to be outperformed?
Even in those countries dominated by large firms research
may reveal market segments that are underserved or
ignored altogether.

Oct 27, 2009 Dr. Basim Makhool 38


Practical Approaches to
Estimating Company Sales Potential (cont.)
• Obtaining estimates from local partners.
Collaborators such as distributors, franchisees, or
licensees already experienced in the market are
often best positioned to develop estimates of
market share and sales potential.
• Limited marketing efforts to “test the waters.”
Some companies may choose to engage in a
limited entry in the foreign market – a sort of ‘test
market’ – as a way of gauging long-term sales
potential or gaining a better understanding of the
market. From these early results, it is possible to
forecast longer-term sales.

Oct 27, 2009 Dr. Basim Makhool 39


The Method of Analogy

• When using the analogy method, the researcher draws on


known statistics from one country to gain insights into the
same phenomenon for a similar country.
• If the researcher knows the total consumption of citrus
drinks in India then -- assuming that citrus drink
consumption patterns do not vary much in the
neighboring Pakistan – a rough estimate of Pakistan’s
consumption can be made, making an adjustment, of
course, for the difference in population.
• If the marketer of antibiotics knows from experience that
X number of bottles of antibiotics are sold in a country
with a Y number of physicians per thousand people, then
it can be assumed that the same ratio (of bottles per
1,000 physicians) will apply in a ‘similar’ country.

Oct 27, 2009 Dr. Basim Makhool 40


9.ENTRY AND EXPANSION
MODES

Oct 27, 2009 Dr. Basim Makhool 41


Basic Entry Decisions
Firms entering foreign markets make
three basic decisions:
1. which markets to enter
2. when to enter those markets
3. on what scale to enter those
markets

Oct 27, 2009 Dr. Basim Makhool 42


Which Foreign Markets?
• The choice of foreign markets will depend on
their long run profit potential
• Favorable markets are politically stable with
free market systems and relatively low inflation.
• Markets are also more attractive when the
product in question is not widely available and
satisfies an unmet need

Oct 27, 2009 Dr. Basim Makhool 43


Timing Of Entry
• Once attractive markets are identified, the
firm must consider the timing of entry
• Entry is early when the firm enters a foreign
market before other foreign firms
• Entry is late when the firm enters the
market after firms have already established
themselves in the market

Oct 27, 2009 Dr. Basim Makhool 44


Timing Of Entry
• First mover advantages are the advantages
associated with entering a market early

First mover advantages include:


• the ability to pre-empt rivals and capture demand
by establishing a strong brand name
• the ability to build up sales volume in that country
and ride down the experience curve ahead of rivals
and gain a cost advantage over later entrants
• the ability to create switching costs that tie
customers into products or services making it
difficult for later entrants to win business

Oct 27, 2009 Dr. Basim Makhool 45


Timing Of Entry
• First mover disadvantages are disadvantages associated with
entering a foreign market before other international businesses

First mover disadvantages include:


• pioneering costs - arise when the foreign business system is so
different from that in a firm’s home market that the firm must
devote considerable time, effort and expense to learning the
rules of the game

Pioneering costs include:


• the costs of business failure if the firm, due to its ignorance of
the foreign environment, makes some major mistakes
• the costs of promoting and establishing a product offering,
including the cost of educating customers

Oct 27, 2009 Dr. Basim Makhool 46


Choosing a Mode of Entry

Exporting/Importing
Decision Factors:
Ownership advantages International
Location advantages Licensing
Internalization advantages
Other factors International
Need for control Franchising
Resource availability
Global strategy Specialized Modes

Foreign Direct
Investment

Dr. Basim
Oct 27, 2009
Makhool 47
Decision factors that affect
choice of mode of entry
Ownership advantages are tangible or intangible resources
owned by a firm which grant it a competitive advantage over
its industry rivals.

Liability of foreignness reflects the informational, political,


and cultural disadvantages that foreign firms face when trying
to compete against local firms in the host country market.

Location advantages are those factors that affect the


desirability of host country production relative to home
country production.

Internalization advantages are those that make it


desirable for a firm to produce a good or service itself rather
than contracting with another firm to produce it.
The modes of entry are discussed on the following slides.
Oct 27, 2009 Dr. Basim Makhool 48
ENTRY AND DEVELOPMENT STRATEGIES

• Exporting and Importing:

● Indirect involvement through an intermediary and


does not deal with foreign customers or firms
● Direct involvement with foreign customers or markets

with the opportunity to develop a relationship.

– Transaction cost theory - firms will evaluate and


compare
the costs of integration internally and using an
external party

© John
Oct Wiley & Sons Ltd.
27, 2009 Dr. Basim Makhool 49
ENTRY AND DEVELOPMENT STRATEGIES

• Indirect vs. Direct:


● Indirect activities may not result in growing
management commitment to international markets or
increased capabilities in serving them.

●Direct exporters and importers learn more quickly the


competitive advantages of their products and can
therefore expand more rapidly.
– However, firms are faced with obstacles, include
identifying and targeting foreign suppliers and/or
customers and finding retail space, costly and time-
consuming processes.

Oct 27, 2009 Dr. Basim Makhool 50


Motivations for Exporting

Proactive: motivations are those that


pull a firm into foreign markets as a
result of opportunities available there
Reactive: motivations for exporting are
those that push a firm into foreign
markets, often because opportunities
are decreasing in the domestic market

Oct 27, 2009 Dr. Basim Makhool 51


Forms of Exporting
Indirect exporting: occurs when a firm sells its
product to a domestic customer, which in turn exports
the product, in either its original form or a modified
form .

Direct exporting: exporting occurs through sales to


customers—either distributors or end-users—located
outside the firm's home country.

Intra-corporate transfers: is the sale of goods by a


firm in one country to an affiliated firm in another. They
account for about 40 percent of all U.S. merchandise
exports and imports

Dr. Basim Makhool


Oct 27, 2009 52
Additional Considerations for Exporting
rnmental policies: Export promotion policies, export financing programs, and
s of home country subsidization encourage exporting as an entry mode.

ersely, host countries may impose tariffs and NTBs on imported goods,
by discouraging the firm from relying on exports as an entry mode

eting concerns: , such as image, distribution, and responsiveness to the custo


also affect the decision to export.

stical considerations: The firm must consider the physical distribution costs of
housing, packaging, transporting, and distributing its goods, as well as its invent
ng costs and those of its foreign customers.

ibution issues: . A firm experienced in exporting may choose to establish its


distribution networks in its key markets.

Oct 27, 2009 Dr. Basim Makhool


53
INTERNATIONAL EXPORT INTERMEDIARIES
• intermediaries, third parties that specialize in facilitating
trade . May offer limited services such as handling only
transportation and documentation. Or they may perform more
extensive roles, including taking ownership of foreign-bound
goods and/or assuming total responsibility for marketing and
financing exports.
• Reasons for utilizing trade intermediaries:

– Assist with troublesome yet important details such as


documentation, financing and transportation.
– Identify foreign suppliers and customers and help the firm
with long- or short-term market penetration efforts.

• Major types of international intermediaries are export


management companies and trading companies.

© John
Oct Wiley & Sons Ltd.
27, 2009 Dr. Basim Makhool 54
INTERNATIONAL INTERMEDIARIES

• Trade intermediaries can be particularly helpful by:

– Knowing foreign market competitive conditions;


– Having personal contacts with potential foreign buyers;
– Evaluating credit risk associated with foreign buyers;
– Having sales staff to call on current foreign customers in
person;
– Assuming responsibility for physical delivery of product
to foreign buyer

© John
Oct Wiley & Sons Ltd.
27, 2009 Dr. Basim Makhool 55
Types of Export
Intermediaries

1. Export management company

2. Webb-Pomerene association

3. International trading company

4. Other intermediaries

Oct 27, 2009 Dr. Basim Makhool


56
Export Management Companies
(EMCs)
– EMC is a firm that acts as its client's export department
– EMC specializes in performing international business
services as commission representatives or as
distributors.

– Two primary forms of operation:


First, taking title to goods and distribute internationally
on their own account.
Second, performing services as agents. Primarily
responsible for developing foreign business and sales
strategies and establishing contacts abroad.

© John
Oct Wiley & Sons Ltd.
27, 2009 Dr. Basim Makhool 57
Webb-Pomerene Association
A Webb-Pomerene association is a
group of U.S. firms that operate within
the same industry and that are allowed
by law to coordinate their export
activities without fear of violating U.S.
antitrust laws.

Dr. Basim
Oct 27, 2009
Makhool 58
Trading Companies
– The general trading companies play a unique role
in world commerce by importing, exporting,
countertrading, investing and manufacturing.
– Their vast size allows them to benefit from
economies of scale and perform their operations
at high rates of return, even though their profit
margins are less than 2%.

● The most famous trading companies are the sogo


shosha of Japan.

Oct 27, 2009 Dr. Basim Makhool 59


Other Intermediaries
Manufacturers’ agents: solicit domestic orders for foreign
manufacturers, usually on a commission basis .

Manufacturers’ export agents: act as a foreign sales


department for domestic manufacturers, selling those firms'
goods in foreign markets.

Export and import brokers bring together international


buyers and sellers of such standardized commodities as
coffee, cocoa, and grains.

Freight forwarders specialize in the physical


transportation of goods, arranging customs documentation
and obtaining transportation services for their clients

Dr. Basim
Oct 27, 2009
Makhool 60
INTERNATIONAL INTERMEDIARIES

• Private Sector Facilitators:


● Facilitators assist in the process of going international by supplying
knowledge and information but do not participate in the transaction.

– The statements and actions of other firms in the same


industry.
– Distributors encourage domestic firms to participate in
the international market, both for exports and imports.
– Banks and other service firms, such as accounting and
consulting firms, can serve as major facilitators by
alerting their clients to international opportunities.

Oct 27, 2009 Dr. Basim Makhool 61


INTERNATIONAL INTERMEDIARIES

• Public Sector Facilitators:


– Government provides export assistance, e.g. the
Department of Commerce in the US

– Government organizations can also sponsor


meetings that bring interested parties together
and alert them to new business opportunities
abroad.

– In addition, state and local authorities,


educational institutions such as universities
and community colleges can also be major
international business facilitators.
© John
Oct Wiley & Sons Ltd.
27, 2009 Dr. Basim Makhool 62
Licensing
Licensing is when a firm, called the licensor, leases the
right to use its intellectual property—technology, work
methods, patents, copyrights, brand names, or trademarks—
to another firm, called the licensee, in return for a fee.

As an entry strategy, it requires neither capital investment nor


detailed involvement with foreign customers.

Trademark licensing is a substantial source of worldwide


revenue for companies that can trade on well-known names and
characters

Dr. Basim
Oct 27, 2009
Makhool 63
The Licensing Process

Licensor leases the Licensee uses the


rights to use intellectual property
intellectual property to create products
$$$
Earns new revenues Pays a royalty
with low investment to licensor

Oct 27, 2009


Dr. Basim Makhool
64
Basic Issues in International Licensing

• Specifying the boundaries of the


agreement
• Determining compensation
• Establishing rights, privileges, and
constraints
• Specifying the duration of the contract

Oct 27, 2009


Dr. Basim Makhool 65
Licensing
Advantages Disadvantages
• Low financial risks • Limited market
• Low-cost way to opportunities/profit
assess market s
potential • Dependence on
• Avoid tariffs, NTBs, licensee
restrictions on • Potential conflicts
foreign investment
with licensee
• Licensee provides
knowledge of local • Possibility of
markets creating future
competitor

Oct 27, 2009 Dr. Basim Makhool


66
Franchising
A franchising, actually a special form of
licensing, is the granting of the right by a parent company (the
franchisor) to another, independent entity (the franchisee) to do
business in a prescribed manner , in return for a fee.

Involve a combination of selling the franchisor’s products or using its name,


production and marketing techniques etc.

The major forms of franchising are manufacturer-retailer


systems (such as car dealerships), manufacturer-wholesaler systems
(such as soft drink companies) and service-firm retailer systems (such
as lodging services and fast-food outlets).

Oct 27, 2009 Dr. Basim Makhool


67
Basic Issues in International
Franchising
• Does a differential advantage exist in
domestic market?
• Are these success factors
transferable to foreign locations?
• Has franchising been a successful
domestic strategy?

Oct 27, 2009 Dr. Basim Makhool


68
Franchising
Advantages Disadvantages
• Low financial risks • Limited market
• Low-cost way to assess opportunities/profits
market potential • Dependence on
• Avoid tariffs, NTBs, franchisee
restrictions on foreign • Potential conflicts with
investment franchisee
• Maintain more control • Possibility of creating
than with licensing future competitor
• Franchisee provides
knowledge of local
market

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69
Inter-Firm Co-Operation
• Inter-Firm Co-Operation:
– The formation of strategic alliances (or partnerships)
to achieve multiple goals, ranging from informal co-
operation to formal joint ownership of worldwide
operations.

• Reasons for Inter-Firm Co-Operation:


– Foreign market penetration
– Sharing the risk and resource requirements of an
activity in a particular market e.g. aerospace
– Blocking and co-opt competitors

© John
Oct Wiley & Sons Ltd.
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Inter-Firm Co-Operation
• Types of Inter-Firm
Co-operation:

– Informal co-operation –
partners work together
without a binding agreement
and the relationships are
based on mutual trust and
friendship.
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Oct Wiley & Sons Ltd.
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Inter-Firm Co-Operation
• Types of Inter-Firm Co-operation:
– Under Contractual agreements, partners may join
forces for joint R&D, joint marketing joint production.

- Contract manufacturing is used by firms, both large and


small, that outsource most or all of their manufacturing needs
to other companies. This strategy reduces the financial and
human resources firms need to devote to the physical
production of their products.

- Management contracts, contract is an agreement whereby


one firm provides managerial assistance, technical expertise,
or specialized services to a second firm for some agreed-upon
time in return for monetary compensation

© John
Oct Wiley & Sons Ltd.
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Contract Manufacturing

Advantages Disadvantages
• Low financial risks • Reduced control
• Minimize resources (may affect
devoted to quality, delivery
manufacturing schedules, etc.)
• Focus firm’s • Reduce learning
resources on other potential
elements of the • Potential public
value chain relations problems

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Management Contracts

Advantages Disadvantages
• Focus firm’s • Potential returns
resources on its limited by contract
expertise
area of contracts
• May unintentionally
• Minimal financial transfer proprietary
exposure knowledge and
techniques to
contractee

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Turnkey Projects

Advantages Disadvantages
• Focus firm’s • Financial risks
resources on its – Cost overruns
area of expertise
• Construction
• Avoid all long- risks
term operational
– Delays
risks
– Problems with
suppliers

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Foreign Direct Investment

Advantages Disadvantages
• High profit potential • High financial and
managerial
• Maintain control investments
over operations • Higher exposure to
• Acquire knowledge political risk
of local market • Vulnerability to
• Avoid tariffs and restrictions on
foreign investment
NTBs
• Greater
managerial
complexity

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Foreign Direct Investment
• Building new facilities (the greenfield
strategy)
• Buying existing assets in a foreign
country (acquisition strategy)
• Participating in a joint venture
(Equity Participation strategy)

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77
Motives of Greenfield
Strategy
• Best site: a firm can select the site that best meets
its needs.
• Modern facilities: onstruct modern, up-to-date
facilities
• Economic development incentives: Local
communities often offer economic development
incentives to attract such facilities because they will
create new jobs; these incentives lower the firm's
costs
• Clean slate: comply with various local and national
regulations

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Equity Participation
• Equity Participation:

– Many multinational corporations have acquired minority


ownerships in companies that have strategic
importance.

• Reasons for equity ownership:


– Ensuring supplier ability and build formal and
informal working relationships.
– New market entry and support of global
operations
© John
Oct Wiley & Sons Ltd.
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Equity Participation
• Joint Ventures:

– A joint venture can be defined as the long-term


participation of two or more companies in an enterprise in
which each party contributes assets, has some equity and
shares risk.

• Reasons for establishing a joint venture:


– Government policy or legislation;
– One partner’s needs for other partners’ skills;
– One partner’s needs for other partners’ attributes or
assets

© John
Oct Wiley & Sons Ltd.
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Equity Participation

• Reasons for failure of a joint venture:

– Conflicts of interest

– Disclosure of sensitive information

– Disagreements over how profits are to be shared.

– Lack of communication before, during and after


formation of the venture.

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Oct Wiley & Sons Ltd.
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Equity Participation

• Managerial Considerations:

– First, finding the right partner


– an orientation and goals in common, bringing
complementary and relevant benefits to the
endeavour.

– Second, the more formal the arrangement is,


the greater the care that needs to be taken in
negotiating the agreement.

© John
Oct Wiley & Sons Ltd.
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Equity Participation

• Issues to be addressed before the


formation of the venture:

– Clear definition of the venture and its duration;


– Ownership, control and management;
– Financial structure and policies;
– Taxation and fiscal obligation;
– Employment and training;
– Production;
– Government assistance;
– Transfer of technology

© John
Oct Wiley & Sons Ltd.
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Full Ownership vs Equity Participation

• Full Ownership:

– Management may believe that no outside


entity should have an impact on corporate
decision making,

– Being based on financial concerns

– However, government action through outright


legal restrictions discriminatory actions make
option less attractive.

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Strategic Alliances
A strategic alliance is a business
arrangement whereby two or more firms
choose to cooperate for their mutual benefit.

A joint venture (JV) is a special type of


strategic alliance in which two or more firms
join together to create a new business entity
that is legally separate and distinct from its
parents

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Benefits of Strategic Alliances

Potential Benefits
of Strategic Alliances

Shared Synergy
Ease of
Shared Knowledge and
Market
Risk and Competitive
Entry
Expertise Advantage

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The Scope of Strategic
Alliances

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Types of Functional Alliances
A production alliance: two or more firms each manufacture
products or provide services in a shared or common facility. A
production alliance may utilize a facility one partner already
owns.

A marketing alliance: two or more firms share marketing


services or expertise. In most cases, one partner introduces its
products or services into a market in which the other partner
already has a presence.

A financial alliance : alliance of firms that want to reduce the


financial risks associated with a project. Partners may share
equally in contributing financial resources to the project, or one
partner may contribute the bulk of the financing .

An R&D alliance, the partners agree to undertake joint


research to develop new products or services.
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Issues in the Implementation of
Strategic Alliances

Partner
selection

Form of Joint
ownership management

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Factors Affecting Partner
Selection

Nature of
Compatibility
partner services

Relative safeness Learning potential

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Approaches to Joint Management

Shared
management
agreements

Assigned
arrangements

Delegated
arrangements

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Pitfalls of Strategic
Alliances

Changing Incompatibility
circumstances of partners

Pitfalls
Loss of
Access to
autonomy
information
Distribution
of earnings

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A COMPREHENSIVE VIEW OF INTERNATIONAL EXPANSION

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•Export
Strategy

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Cost Pressures And Pressures
For Local Responsiveness
Firms that compete in the global marketplace typically
face two types of competitive pressures:
• pressures for cost reductions
• pressures to be locally responsive

• These pressures place conflicting demands on the firm


• Pressures for cost reductions force the firm to lower
unit costs, but pressure for local responsiveness
require the firm to adapt its product to meet local
demands in each market—a strategy that raises costs

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Pressures for Cost Reductions and
Local Responsiveness

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Pressures For Cost
Reductions
Pressures for cost reductions are greatest:
• in industries producing commodity type products that fill
universal needs (needs that exist when the tastes and
preferences of consumers in different nations are similar if
not identical) where price is the main competitive weapon
• when major competitors are based in low cost locations
• where there is persistent excess capacity
• where consumers are powerful and face low switching
costs

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Pressures For Local
Responsiveness
Pressures for local responsiveness arise from:
• differences in consumer tastes and preferences -
strong pressures for local responsiveness emerge
when consumer tastes and preferences differ
significantly between countries
• differences in traditional practices and infrastructure
- pressures for local responsiveness emerge when
there are differences in infrastructure and/or
traditional practices between countries

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Pressures For Local
Responsiveness
• differences in distribution channels - a
firm's marketing strategies needs to be
responsive to differences in distribution
channels between countries
• host government demands - economic
and political demands imposed by host
country governments may necessitate
a degree of local responsiveness

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Choosing A Strategy
There are four basic strategies to compete in the
international environment:
• global standardization
• localization
• transnational
• International

• The appropriateness of each strategy depends on


the pressures for cost reduction and local
responsivness in the industry

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Choosing A Strategy
Four Basic Strategies

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Global Standardization
Strategy
• The global standardization strategy focuses on
increasing profitability and profit growth by reaping
the cost reductions that come from economies of
scale, learning effects, and location economies
• The strategic goal is to pursue a low-cost strategy on a
global scale

The global standardization strategy makes sense when:


• there are strong pressures for cost reductions
• demands for local responsiveness are minimal

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Localization Strategy
• The localization strategy focuses on increasing
profitability by customizing the firm’s goods or
services so that they provide a good match to
tastes and preferences in different national
markets

The localization strategy makes sense when:


• there are substantial differences across nations
with regard to consumer tastes and preferences
• where cost pressures are not too intense

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Transnational Strategy
The transnational strategy tries to simultaneously:
• achieve low costs through location economies,
economies of scale, and learning effects
• differentiate the product offering across geographic
markets to account for local differences
• foster a multidirectional flow of skills between different
subsidiaries in the firm’s global network of operations

The transnational strategy makes sense when:


• cost pressures are intense
• pressures for local responsiveness are intense

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International Strategy
• The international strategy involves taking
products first produced for the domestic market
and then selling them internationally with only
minimal local customization

The international strategy makes sense when


• there are low cost pressures
• low pressures for local responsiveness

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The Evolution of Strategy
• An international strategy may not be viable in the long term
• To survive, firms may need to shift to a global
standardization strategy or a transnational strategy in
advance of competitors
• Similarly, localization may give a firm a competitive edge,
but if the firm is simultaneously facing aggressive
competitors, the company will also have to reduce its cost
structures, and the only way to do that may be to shift
toward a transnational strategy

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The Evolution of Strategy
Changes in Strategy over Time

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Home Work #8
• Due next Saturday
• Questions for discussion end of chapter 8

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