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Exam Name: Cam 100 Principles Of Management- Day &Amp; Evening Course: bachelor of commerce(bcom) () Institution/Board: KCA University Exam Year:2011
UNIVERSITY EXAMINATIONS: 2010/2011 FIRST YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE CAM 100 PRINCIPLES OF MANAGEMENT- Day & Evening DATE: DECEMBER2011 TIME: 2 HOURS INSTRUCTIONS: Answer Question One and Any Other Two Questions QUESTION ONE a) The management of Bidii enterprises are faced with the problem of employee turnover. Using skills acquired in principles of management explain how Bidii enterprises can resolve this problem. (10 Marks) b) In the contemporary world, society expects a lot from the management of any organization. Explain 3 views on organizational social responsibility (10 Marks) c) Present the contributions of Chester Barnard to the development of management thought. (10 Marks) QUESTION TWO Elton Mayor laid a firm foundation to management thought. Describe the work of Elton Mayor clearly pointing out his teams contribution to management today. (20 Marks) QUESTION THREE The success of a business enterprise largely depends on its management teams ability to exert control. Discuss the major steps in the controlling process (20 Marks) QUESTION FOUR a) Taylor rested his philosophy on four basic principles. Explain these principles and any additional contribution he made to the theory of management. (10 Marks) b) In view of Douglas McGregors theory of management, explain the traits modern manager should exhibit. (10 Marks) QUESTION FIVE a) Most organizations attempt to link goals and plans using a method known as management by objectives (MBO). Explain the MBO process citing its strengths (10 Marks) b) Describe vertical coordination as executed in organizing a business entity. (10 Marks