Development Objective C1 Provide Technical and Commercial Management

Comment A, K During my time at Robson Insurance, I was responsible for the administration of the housing insurance section of the business. This involved the development of systems to meet the business need, development and maintenance of a client database, resource planning to ensure legal deadlines we met and accurate record keeping. I took responsibility for three staff including all aspects of their office records to achieve sales targets. The Insurance sector is highly regulated and I was responsible for compliance monitoring within the office, time sheet recording and identifying new business opportunities for the team.

C3 develop people to A,K meet changing technical and managerial needs During my employment with David and ons !wholesale meat butchers and retailers", I took responsibility for a team of three butchers and two direct sales advisors. In this role I was responsible for preparing work schedules to me the customer demands for fresh food orders on time. I organised appropriate food hygiene training for the new trainee butcher who #oined the team and ensured that he reported to an e$perienced butcher in terms of training and development. This was particularly important as the trainee was #ust %& and therefore new to the ha'ards of a butchery ( this re)uired special care on my part as his line manager. I actively encouraged the team to participate in planning meetings and provide training strategies for the sales team so that they were able to become more knowledgeable in terms of the product range offered across the company. This boosted team moral and resulted in higher sales with an increase of some *+,,--- over the three month period. In particular I led by e$ample ( this was e$emplified by the fact that I took the food hygiene certificate even though it was not a strict re)uirement of the desk based #ob I had. E4 manage yo r o!n CPD and assist others A,K .hilst not actively engaged in the civil engineering industry at this time in my career !whilst working in the food preparation industry", I maintained an interest in the developments within civil engineering through / 0 Reading civil engineering publications 0 Review of the 1ngineering 2ouncil and I21 websites in relation to industry developments 0 Attendance at I12 regional meetings 0 3aintenance of my I21 graduate membership 0 Discussions with former university colleagues who had secured civil engineering pro#ects Additionally when the factory I worked at was e$tended I showed a keen interest in the planning of the works and discussed the details with the in house and e$ternal engineering team. I took annual leave to spend some time as an interested visitor during the construction works and discussed the details of the pro#ect with the site team to gain an insight into the problems facing civil engineering contractors when working around a live meat producing facility. I have undertaken numerous 24D related activities in terms of my current #ob