Sandhya Azad

Date of Birth : 9 August 1975 Address

Contact Tel : 9818009660 e-mail : sr9875@gmail.com

Flat No. 415, Janaki Apartments, Plot 7,Sector 22, Dwarka New Delhi 110077

Profile MBA in Human Resources Management with over eleven years of experience in all aspects of Performance and Talent management, Business HR consulting, Organizational and Change management, Compensation & Benefit, Employee engagement and retention. Demonstrated ability to work effectively both independently as well as in a team with all levels of employees. Organized approach to work with a focus on internal controls and process improvements. Superior analytical, communication and presentation skills.

Key Skills o Shared Service operations o Talent acquisition o Employee Engagement o Competency framework o Behavioral assessments

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HR Operations HR Systems setup Reward & Recognition HR Processes and Policies Benchmarking

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Compensation and Benefits Organizational development Change management HR Project Management Vendor Management

Education 1999 1997 PGDBM- Human Resources Goa Institute of Management, Ribandar, Goa B.Sc(Hons) Chemistry Hansraj College, Delhi University

Work Experience International School of Business & Media Head - Consulting Organizational Consulting Management Development programs Campus placements initiatives Management education May 2010- Till date

Totem Consulting Services Owner September 2009 Till date Organizational development and change management initiatives Behavioral competency mapping and assessments HR Process Mapping and best practices benchmarking HR Audits Set up and implemented competency framework in organizations Statutory compliances of payroll and retirement benefits Set up performance management system Associated with Tata Motors Development Centers as a behavioral competency assessor

DLF Pramerica Life Insurance Company Senior Manager Human Resources May 2008- August 2009 Compensation and statutory compliance set up Reward and policy communication HR audits and risk assessment matrix formulation Setup background verification process Time bound bulk recruitment for startup phase of organization HRMS setup from scratch including subject matter expertise, testing and implementation Interacted directly with HRIS service provider to implement customizations and supervised detailed UATs Employee relations management for communication and resolution of internal issues Developed the HR services outsourcing strategy for the company to provide cost effective services while leveraging technology Conducted mapping of as-is processes, identified improvement areas and implemented adequate measures to minimize iterations Oversaw process improvement initiatives through system changes, process realignment and efficiency management Conducted detailed scoping for outsourcing of Talent acquisition, Induction, Employee documentation, HR Helpdesk, Training and Development and Employee Engagement Hewitt Associates Business Development Manager April 2007- May 2008 Provide expertise, advice and assistance to organizations on compensation and benefits issues. Supported Business Leaders and Regional HR on regional compensation and benefits trends, practices ,taxation and regulatory compliance issues Worked jointly with the actuarial team to facilitate actuarial valuations and pension plan conversions from defined benefit to defined contribution Actively involved in payroll and trust account migrations as well as parallel processing. Involved in Key account management to handle client payroll requirements and provide them with customized payroll and retirement solutions Worked closely with the technology team in providing customer feedback on service expectations and conducted detailed presentations and product demonstrations India Life Capital Assistant Vice President July 2003- April 2007 Headed business development of retirement benefit advisory services for entire Northern India. Worked extensively on provident fund, gratuity and superannuation fund management. Interacted with key decision makers at the CXO level to develop clients. Actively managed client acquisitions and retention Organized investment audits at the client end during transition process Interacted actively with labour and IT authorities to expedite approvals for trusts Interfaced with vendors to ensure timely and accurate payroll processing. Set up checklists and controls to ensure error free reports and seamlessness of investment process. Interacted with top management to resolve pending issues and ensure service referencing. Darashaw & Company Pvt. Ltd. Senior Associate August 2000- June 2003

Formulated a business plan for outsourcing retiral and payroll services. Charted out transition plans as well as specific reports that would be required by the client on a periodic basis. Participated in customization of proprietary payroll software. Worked actively with state governments to formulate value and implement funded pension plans. Formulated a standard employees policies and benefits brochure which provided easy explanation on various plans, benefits and reimbursement options. Analyzed plans implemented by organizations and suggested changes and enhancements within the regulatory framework. Worked closely with trustees to establish plan design, contribution policy as well as investment policy Conducted a detailed market readiness survey for retrial portfolio management services Conducted peer reviews to identify risk, seeking risk mitigation ideas, and ensuring project approach is shared across the team

India Life Pension Services Pvt. Ltd. Relationship Manager May 1999- July 2000

Provided end to end payroll and retirement trust solutions to clients. Ensured payroll status changes and other benefits forms were processed in an accurate and timely. Devised reporting formats and delivery mechanisms to ensure adherence to SLAs. Worked closely with delivery team on trust accounts and reconciliation Co-facilitated the customization of the payroll and retiral trust software on Oracle 8i platform. Devised MIS and information delivery formats both for clients as well as management. Conducted regular bank reconciliations and followed up on exception reports. Interacted with income tax and provident fund authorities for filing of periodic returns and adherence to regulatory deadlines

Languages English Hindi Tamil