Team Building in Organizations Assignment Submitted by: Abhinav Pandey Enrollment no: 08861203912 MBA-4TH SEM

Q1 (a) Explain the factors responsible for the failure of some teams to operate as effectively as possible and identify things that can be done to build successful team. Ans 1 (a) Teams are put together to combine the knowledge and expertise of team members, this helps to gain greater strategic thinking and enhanced creativity in business solutions. When teams fail to perform as expected, an attempt is usually made to pinpoint and blame the people responsible. However, the answer doesn't always lie in replacing the team or firing the scapegoat but in answering the question, what went wrong with the group as a whole and why?' Unless we make an attempt to identify the underlying causes, it's unlikely the solution will be found. The following are the reasons or factors responsible for failure of teams: 1. Mismanagement of Competing Interests: When a team comprises of many star performers they are bound to have multiple offers on the table. When these offers begin to interfere with their performance and their commitment to the project at hand, problems begin to arise. If these are left unmanaged they will slowly set seeds of mistrust and suspicion in other team members, this has a destabilizing impact on the entire team. 2. Lack of Candor: The ability to communicate effectively is one of the core reasons why some teams succeed and others do not. When a team is unable to communicate their thoughts, suggestions or feedback openly, tensions arise. Being candid is every team members responsibility to themselves and to the rest of the team. This is not always the easiest path to take and many a time one will need to step out of their comfort zone to say it as it is. 3. Lack of Trust: In any relationship trust is a must, without it there is no team. In my opinion there are degrees of trust which need to be developed within a team. Expecting your team members to have 100% trust in you and your abilities from the get go is wishful thinking. Trust needs to be earned 4. Lack of Accountability: When team members talk more than they actually do, problems are bound to arise. Without clear objectives on what each team member is responsible for a culture for execution cannot be formed. Without such a culture certain team members may ride on the coat tails of others just to get by. 5. Consistent Poor Results: If a team is consistently unable to reach targets and goals, the team and entire business model needs to be looked into. Many teams linger on even when results are clearly not being produced. This puts an enormous strain on the team and eventually leads to unpleasant defections and confrontations.

As a manager, you need to realize that each team member plays a role in your company and each individual is part of the whole. If you want to work effectively your team must be harmonious. Things that can be done to build effective team: 1. Build trust and respect. Nurture a team-oriented environment based on trust and respect, without which there will only be limited success. A startup is like a ship going through high uncertainty. The captain needs the trust of his team, because people follow trust and integrity, not a person. Uncertainty can be balanced by trust which gives the team the ability to work together no matter what reality brings. Likewise, if you are not in the office, you have to be sure that team members will cooperate in the atmosphere of open communication. 2. Be true to your word. If you demand high productivity and quality work, youd better be as good as your word. You get what you give. If you promise to do something, be sure you will fulfill it. When team members notice that you are a reliable person, they will emulate your behavior. 3. Organize a meeting for all employees. If you want to improve teamwork, help people get to know each other better. Organize in-person meetings for all workers (all teams) at least once a year more often if at all possible. Informal conversations bring people together and warm up human relationships. One option is to invite your team to play a game, like football or basketball. If players want to win, they have to focus on cooperation. The same principle is present in teamwork. And through teamwork and team sports, individual character and natural talents are expressed. They have to make decisions fast so they dont have time to prepare their reactions. Those are the situations where pure character is exposed and real relationships are built. 4. Take advantage of conflict. There are no teams exempt from occasional misunderstandings. Somewhere, somehow, conflict will show up. When confrontation between employees gets out of a hand in a startup, the CEO must face it. Dont complicate the situation by deciding what is good or bad. Listen to all sides carefully and then talk to other team members who observed the quarrel. Brainstorming solutions favorable for both sides may even result in ideas that would never have come to mind in without the conflict. It does not mean that confrontations are good; it just means that they make people think about two points of view of the matter. More points of view mean more possibilities. 5. Make hiring a team effort. If you want to hire a new person, discuss this with your team. Let your team members talk with candidate because they will work together and its important this person fit into the team. Of course, experience and suitable qualifications are important but the most important qualities to hire for are always personality and social skills that are compatible with your team. With regards to trust and respect described above, personality and social skills are like glue.

Q 1 (b) Interview 2 managers to find out their crucibles and how they contributed to the leadership roles. Ans 1 (b) Manvendra Rawat (Manager-Reliance Telecommunication)

A) Can you name a person who has had a tremendous impact on you as a leader? Maybe someone who has been a mentor to you? Why and how did this person impact your life? I think it has to be my senior manager Mr. Arun Bahl who was also my mentor when I joined this organization in 2009.I was new to the organization and it is a challenge for any person to dissolve into the organizational culture so quickly. My mentor guided us throughout our training and after training phase. He was more of a friend than a senior to all of us in the group, he helped in making each one of us responsible for our own decisions and he always asked us not to think about what limitations you have in this organization. He always motivated us to do a better job each time and also rewarded us for good performance.

B) What are the most important decisions you make as a leader of your organization? Objectives and goal setting. Many times guiding new entrants and making them mix in the environment easily. Work pressure has to be reduced.

C) How do you encourage creative thinking within your organization? See creativity can be natural and it also has to be encouraged if the job requires it . Encouraging the employees to keep looking anew at the way they approach their work. Ask people whether they have considered alternative ways of working and what might be achieved by doing things differently.

D) What interferes with your management effectiveness? People with different ideology and attitude. I sometime face communication barriers too.

E) Explain your role as a team leader, team member, and team player. As a team leader I have always enjoyed all powers and responsibilities and my role is to guide people. As a team member I was different and had to perform various task by getting motivated and as a team player I always wanted to perform well.

F) What is the biggest challenge faced by leaders today? I think one of the biggest challenges is going to be communication and connectedness. As we see the huge growth in social media and social networking, I think any leader who can leverage and master this will have a tremendous opportunity to significantly increase their influence, and consequently their leadership. G) What is one mistake you witness leaders making more frequently than others? Leaders are human, and like all humans, they make mistakes, I know I do, certainly more than I would like to admit. I think that for this question, I will answer it slightly differently, looking at what I think are some of the bigger mistakes that leaders make, and the ones that I try to avoid. Firstly, I think that as leaders that we always need to do, what we say we will do. This builds trust. I often see leaders say one thing, and do another, or they dont apply the rules in the same way to themselves, as they apply to them to their staff. We then compound this mistake, by assuming that our teams are too dumb to notice.

Ans 1 (b)

Sumit pant (technical head research and analysis wing cgo)

A) Can you name a person who has had a tremendous impact on you as a leader? Maybe someone who has been a mentor to you? Why and how did this person impact your life? I think it has to be Mr. S.sriraman who though has left the organization but was my boss when I joined this organization. He provided us with all technical knowledge and the way all problems have to be tackled throughout these years.

B) What are the most important decisions you make as a leader of your organization? We need to set inspiring goals that will set the organization on the path towards success. The goals need to be challenging, but achievable. Set them to high and people will be demotivated, make them too easy and they will not be inspiring at all, and we will not be able to drive the organization forward. Secondly, I think the other most important decision is on the organization, you need to get the right people, in the right positions. C) How do you encourage creative thinking within your organization? I believe the best way to encourage creative thinking is to ask tough questions and to set ambitious goals or challenges. Problems which are small, or unchallenging, can often be solved easily and do not require anything too creative to resolve them Big challenges which cannot be resolved by just doing more of the same, by working harder, or by conventional solutions require us to think outside of the box. D) What interferes with your management effectiveness? I think its communication gap and attitude of the learner. E) Explain your role as a team leader, team member, and team player. Everything had some responsibility associated and each one had some goals. F) What is the biggest challenge faced by leaders today? To survive with the team. G) What is one mistake you witness leaders making more frequently than others? To expect too much and give less to the members.