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. 20. . 3. . 2. 3 .
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Microsoft Dynamics CRM. ,
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1 Microsoft Dynamics CRM ........................ 6
2 -, Microsoft Dynamics CRM ................ 10
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3.1 ................................................ 12
3.2 ............................................................ 12
3.3 ..................................................... 14
3.4 ................................... 15
3.5 Microsoft Dynamics CRM ...................... 16
4 Microsoft Dynamics CRM
...................................................................................................... 17
4.1 Microsoft Dynamics CRM Server ........................................... 17
4.2
................................................................................................ 18
4.2.1 - ..................................... 18
4.2.2
Outlook ............................................................................................. 19
............................................................................................... 20
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Center Edition ( Windows XP SP3);
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Microsoft Dynamics CRM Microsoft Office,
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19
Microsoft Office: Microsoft Office 2003 SP3,
Microsoft Office 2007 SP2 Microsoft Office 2010.
4.2.2
Outlook
Microsoft Dynamics CRM Outlook,
2 .
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Outlook
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(Indexing Service)
.
20
1. ., ., . Microsoft Dynamics CRM 2011.
.: , 2011. 528 .
2. .. Microsoft Dynamics CRM. . .:
, 2007. 232 .
3. , ., . Microsoft Dynamics CRM 4 .
.: , 2009. 368 .