W280N6817 Huntington St., Hartland, Wisconsin 53029! zoe.mcmiller@cuw.edu! 262.623.

4585

Zoe McMiller

EDUCATION

Concordia University Wisconsin Bachelors of Science in Business Management, Marketing and Economics!

! Mequon, WI August 2011 Present!

! Concordia University of Wisconsin! !

PROFESSIONAL EXPERIENCE

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Mequon, WI!

Advancement Phonathon Program, Program Manager!

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Promoted to Program Manager within a year from Phonathon Supervisor and Caller! Consistently in the top 3 for generating highest revenue during time calling! Manage and train 9-15 student workers in daily task completion, quality assurance, and performance management! Plan, direct, supervise, and coordinate work activities of student workers ! Schedule monthly meetings to track progress of workers and ensure the attainment of goals! Created & designed a daily tracking log to track donations and calling logs! Analyze current and previous statistical data and run reports to determine improvements of personnel policies and practices! Perform stafng duties, including dealing with customer concerns and administering disciplinary procedures! Main point of contact for current and prospective business students including responding to inquiries via email and phone! Responsible to update & rewrite courses, specically student modules, syllabi, and addendums! Chart, organize, and analyze SBA assessment information! Assist with writing and editing academic accreditation reports! Order text books for SBA, ll out payment requisitions, ofce communication through memos, and emails!

December 2013 Present!

School of Business Administration, Assessment & Administrative Assistant!

November 2011 Present!

Center for Excellence in Learning and Teaching, Administrative Assistant ! ! November 2012 January 2014! ! Update and maintain CELTs virtual presence including updating website, developing, scheduling and evaluating social media!
! ! ! ! ! Assist in planning, writing and managing current course syllabi and course modules! Support manager in designing and executing marketing campaigns for social events and conferences! Monitor online blogs to track communication related to brand! Coordinate with professors to enroll them in courses and help assist them with their online course work! Create and manage online surveys on Qualtrics and survey monkey!

Concordia Business Club, President and Co-Founder!

Research best practices to identify and evaluate social and digital touch points, tone, content, and partnerships! Partner with events team to execute events promotion strategy including PR, e-blasts, social media! Organize networking events for committee members and students with business professionals from various industries!

August 2012 - Present!

Advertise and promote club activities throughout campus to gain more following!

Notable Memberships! ! Student Government Association, Academic Senator !

Represent the school Administration, addressing academic concerns, ! Be the liaison between the dean, faculty and students! Creator of academic focus groups for concentrated academic discussion! Co-founder and coordinator of student academic journal!

DECA!

Research data related to entrepreneurial plan ! Write a comprehensive entrepreneurial plan! Present plan at sate and international competition levels ! Place as top ve in state for best entrepreneurial plan