Академический Документы
Профессиональный Документы
Культура Документы
Declaration
I, Sarabjeet Kaur, a student of PATEL MEMORIAL NATIONAL COLLEGE, declares that this project report entitled RECRUITEMENT AND SELECTION is submitted in the partial fulfillment for the requirement of the Bacholar in Business Administration. This is my original work and has not been previously submitted as a part of any other degree or diploma of any another Business School or University. The Findings and conclusions of this report are based on my study and experience, during the tenure of my summer internship.
Signature
ACKNOWEDEMENT
I take the opportunity to express our gratitude to all the concerned people who have contributed towards completion of this project. No work is considered complete unless the due indebtedness is expressed to all those who made the work successful. Concentration , dedication ,hard work are essential but not the only factors to achieve the desired goal .These must be supplemented by guidance ,assistance and co operation of people to make it a success. I am highly indebted to cooperative staff of BUNGE INDIA PVT LIMITED, Rajpura who gave mw weighty guidance in the study. It was nice experience to work with them and helping me in knowing Pratical things I am highly thankful to Mr .Sandeep Sharma (Assit.manager) for their support and guidance.Iam extremely grateful to Mrs Geeta jolly mam. My faculity for her guidance and invaluable advice during the project I also acknowledge with a deep sense of reveranve,my gratitude towards my parents who supported me morally and economically
OBJECTIVE OF STUDY:
To structure the recruitment policy of the company for different categories of employees To analysis the recruitment policy of the company To get the practical knowledge of recruitment and selection of hr department of a company To attract suitable applicant with new skills, qualities, abilities, experience To determine the present and future requirement of a company
EXECUTIVE SUMMARY
People form an integral part of the organization. The efficiency and quality of its people determines the fate of the organization. Hence choice of right people and placing them at right place becomes essential. Hiring comes at this point of time in the picture. Hiring is a strategic function for HR department. Recruitment and selection form the process of hiring the employees. Recruitment is the systematic process of generating a pool of qualified applicant for
organization job. The process includes the step like HR planning attracting applicant and screening them. This step is affected by various factors, which can be internal as well as external. The organization makes use of various methods and sources for this purpose. Selection is carried from the screen applicant during the recruitment process. There is also some specific process is involved. By the way of conducting preliminary interview and conducting the various test , if required reference check and further final interview is conducted. During the process there are certain difficulties and barriers that are to be overcomes. For every organization it is important to have a right person on a right job. Recruitment and Selection plays a vital role in this situation. Shortage of skills and the use of new technology are putting considerable pressure on how employers go about Recruiting and Selecting staff. It is recommended to carry out a strategic analysis of Recruitment and Selection procedure. This project is been prepared to put a light on Recruitment and Selection process. This project includes Meaning and Definition of Recruitment and Selection, Need and Purpose of Recruitment, Evaluation of Recruitment Process, Recruitment Tips. Sources of Recruitment .factors affecting recruitment and selection in a company
Index
S.NO 1 CHAPTERS Introduction Objective of study 2 Company profile History Products location 3 About the project Recruitment meaning process selection 4 5 6 7 8 9 Research Methodology Data analysis Conclusion l Suggestions Limitations Bibliography Page no 1-2 3
Bunge
Bunge is a leading agribusiness and food company with integrated operations that circle the globe, stretching from the farm field to the retail shelf.
originating oilseeds and grains from the world's primary growing regions and transporting them to customers worldwide;
crushing oilseeds to make meal for the livestock industry and oil for the food processing, food service and biofuel industries;
producing bottled oils, mayonnaise, margarines and other food products for consumers;
crushing sugarcane to make sugar, ethanol and electricity; milling wheat and corn for food processors, bakeries, brewers and other commercial customers; and
HISTORY
10
11
CORE VALUES
Bunge's five core values reflect who workers are and what they do. They ensure the effectiveness of integrated and decentralized approach and help us achieve purpose of improving the global agribusiness and food chain.
Integrity
Honesty and fairness guide every action.
12
Teamwork
value individual excellence and work as a team for the benefit of Bunge and stakeholders.
Citizenship
contribute to the development of individuals and the social and economic fabric of communities, and act as stewards of the environment.
13
Entrepreneurship
prize individual initiative to meet opportunities and deliver results.
14
PRODUCTS
Lifestyle Products
GINNI LITE REFINED OIL GINNI NUTRI DELIGHT NUGGETS
MERRILITE
15
Premium Products
GINNI GOLD REFINED SUNFLOWER OIL REFINED GROUNDNUT OIL
16
B2B Products
BAKERY
SHORTENING
(FOR
PUFFED
17 MERRIBAKE CAKE MARGARINE (For Cakes & Pastries) MERRICREME - NON DAIRYWHIP TOPPING
GAGAN VANASPATI
19
Business Overview
Bunge is a leading global agribusiness and food company with operations on six continents and a diverse portfolio of products ranging from bottled vegetable oils to electricity. Bunge operates in four business segments: agribusiness, sugar & bioenergy, food & ingredients and fertilizer. Agribusiness
In agribusiness, the world is Bunge's market - seven billion people and counting.
purchase grains and oilseeds from farmers store, transport and sell raw commodities to end customers in domestic and export markets
20
process oilseeds into protein meals and crude vegetable oil for sale to livestock producers, feedmillers, food processors, the biofuels industry and other customers
provide financial services, risk management and logistics services to end customers
Bunge entered the global sugar market as a trader in 2006, and has since built a strong position as a producer and marketer of sugar and ethanol.
The mills are located close to main domestic markets in Brazil and have access to export logistics systems, positioning Bunge to capture increasing demand for sugar and sugarcane ethanol in Brazil and beyond.
Bunge also produces oilseed-based biodiesel at joint venture facilities in the Americas and Europe, and has investments in a small number of corn ethanol plants in the United States.
21
Food & Ingredients is comprised of two businesses - edible oils and milling - with operations in North and South America, Europe and Asia.
The edible oils business produces specialty oils and fats, margarines, mayonnaise, shortenings and whipped toppings for sale in foodservice, food processor and retail markets. The milling business creates milled wheat, corn and rice products for food processors, bakeries, brewers, snack food producers and other customers Integration is very important to our food products business. By sourcing oilseeds and grains from our agribusiness unit, and by utilizing the same logistics systems, we improve efficiency.
22
Fertilizer
Fertilizer is a strategic part of our business, with strong commercial and logistics linkages to our agribusiness operations.
Bunge sells blended NPK (nitrogen, phosphate and potassium) fertilizer formulas, mixed nutrients and liquid fertilizer products to farmers and distributors in North and South America.
In Brazil, we operate blending and distribution facilities, as well as a port terminal. In Argentina, we have phosphate and nitrogen production, as well as blending and distribution operations. In the U.S., we are developing a wholesale business that leverages our established agribusiness network and logistics expertise.
23
Bunge serves local markets in a host of different countries and facilitates international trade by linking areas of agricultural production and consumption.
Through its hundreds of facilities and thousands of dedicated employees, Bunge is an integral part of agribusiness and food markets on six continents.
24
North America- North America is a major agricultural exporter and a significant market for agricultural commodities, food, fertilizer and biofuels products. In North America, Bunge has agribusiness, food & ingredients and fertilizer operations, as well as investments in bioenergy.
25
South America- Due to its abundant land, rain and skilled agricultural sector,South America is fast becoming the world's leading agricultural exporter. In South America, Bunge operates the full spectrum of its businesses: agribusiness, sugar & bioenergy, food & ingredients and fertilizer.
Locations: Europe
Europe- Europe is a major importer and consumer of oilseeds and related products. It is also a large and growing market for commercial and consumer food products, as well as biofuels. Eastern Europe is one of the world's most significant and fastest-growing exporters of wheat and other grains. Bunge has built a substantial business in Europe in the past decade. Today our agribusiness and food & ingredients operations stretch from Portugal to Russia, and Bulgaria to Finland.
26
Asia Pacific- With growing economies and expanding per capita income, Asia is a driver of global growth in demand for agricultural commodities and food products. Bunge is a major importer of commodities to Asia and trusted partner to customers and communities on the ground. We are committed to being a productive part of the dialogue on food security in the region and to providing solutions for customers.
27
Africa & Middle East- The Middle East and North Africa are two of the fastest growing regions for grain imports in the world, and Sub-Saharan Africa presents unique opportunities for growth in agricultural production, exports and domestic consumption.
Bunge has long been a leading supplier of grains, edible oils and other products to the Middle East and North Africa. In 2011 we signed an agreement to form a joint venture in South Africa, which will be our first entry into Sub-Saharan Africa's grain and oilseed trade.
28
Locations: Caribbean
Caribbean- The Caribbean is a small but growing market for agricultural commodities. Bunge Latin America serves the Caribbean from shipping points in North and South America, offering customers access to commodities like vegetable oils, corn, wheat, soybeans and soybean meal year-round.
29
The company aims at successfully meeting the varied needs of the Indian consumers. The Company has continuously Endeavored to bring new products to the Indian Consumer the Company stayed close to its roots nature and it has been a platform for its success for several years. Mission Statement The mission statement of Bunge India Pvt Ltd. Rajpura is To produce and sell goods and service to achieve the highest return on sales in the Industry to total satisfaction of customers , employees and Share holders in that order.
Quality Rajpura Branch of Bunge India Pvt Ltd ltd has a good Quality control system together with Research and Development which is comparable to its best in the Industry. It is to the Credit of its good Quality Control system and efficient R and D Department, that Bunge India Pvt Ltd, Rajpura has been honoured and awarded .The American International Quality Certificate And Gold Medal.
30
1.
31
RECRUITMENT
INTRODUCTION
People are integral part of any organization today. No organization can run without its human resources. In todays highly complex and competitive situation, choice of right person at the right place has far reaching implications for an organizations functioning. Employee well selected and well placed would not only contribute to the efficient running of the organization but offer significant potential for future replacement. This hiring is an important function. The process of hiring begins with human resource planning (HRP) which helps to determine the number and type of people on organization needs. Job analysis and job design enables to specify the task and duties of hobs and qualification expected from prospective job HRP, job analysis, hob design helps to identify the kind of people required in an organization and hence hiring. It should be noted that hiring is an ongoing process and not confined to formative stages of an organization. Employees leave the organization in search of greener pastures, some retire and some die in the saddle. More importantly an enterprises grows, diversifies, take over the other units all necessitating hiring of new men and women. In fact the hiring function stops only when the organization ceases to exist. Hiring involves two board activities:i) ii) Recruitment Selection
32
RECRUITMENT The word recruitment has many meaning and plays an important role. Employees leave the organization in search of greener pastures- some retire some die in saddle. The most important thing is that enterprise grows, diversifies, and takes over other units-all necessitating hiring of new men and women. In fact recruitment functions stop only when the organization ceases to exist. To understand recruitment in simple terms it is understood as process of searching for obtaining applications of job from among from whom the right people can be selected. To define recruitment we can define it formally as it is a process of finding and attracting capable applicants for employment. The process begins when new recruit are sought and ends when their application are submitted. The result is a pool of applicants from which new employees are selected. Theoretically, recruitment process is said to end with receipt of application in practice the activity extends to the screening applicants as to eliminate those who are not qualified for job.
33
34
INTERNAL FACTORS
The internal factors also called as endogenous factors are the factors within the organization that affect recruiting personnel in the organization. Some of these are:-
Recruiting policy
The recruitment policy of the organization i.e. recruiting from internal sources and external sources also affect the recruitment process. Generally, recruitment through internal sources is preferred, because own employees know the organization and they can well fit in to the organization culture.
35
EXTERNAL FACTORS
Like internal factors, there are some factors external to organization, which have their influence on recruitment process. Some of these are given below:-
Demographic factors
As demographics factors are intimately related to human beings, i.e. employees, these have profound influence on recruitment process. Demographic factors include age, sex, Literacy, economics status etc
Labor market
Labor market condition I.e. supply and demand of labor is of particular importance in affecting recruitment process. E.g. if the demand for specific skill is high relative to its supply is more than for particular skill, recruitment will be relatively easier.
Unemployment situation
The rate of unemployment is yet another external factor its influence on the recruitment process. When the employment rate in an area is high, the recruitment process tends to simpler. The reason is not difficult to seek. The number of application is expectedly very high which makes easier to attract the best-qualified applications. The reserve is also true. With low rate of unemployment, recruiting process tend to become difficult .
36
Labor laws
There are several labor laws and regulations passed by the central and state governments that govern different type of employment. These cover working condition, compensation, retirement benefits, safety and health of employee in industrial undertakings. The child Labour Act,1986; for example prohibits employment of children in certain employments. Similarly several other acts such as the Employment Exchange Act,1958; The Apprentice Act, 1961; the Factory Act,1948; and The Mines Act, 1952 deal with recruitment.
Legal consideration
Another external factor is legal consideration with regard to employment reservation of jobs for schedule tribes, and other backward class (OBC) is the popular examples of such legal consideration. The supreme court of India has given its verdict in favor of 50 per cent of jobs and seats. This is so in case admission in the educational institutions also.
37
Internal sources
Present employees
External sources
Emloyemet agencies
Former employes
Advertisement
Previous applicants
campus recruitement
INTERNAL SOURCES
Present employees:
Promotions and transfer from among the present employees can be good sources of recruitment. Promotion implies upgrading of an employee to a higher position carrying higher status, pay and responsibilities. Promotion from among the present employees is advantageous because the employees promoted are well acquainted with the organization culture, they get motivated and it is cheaper also. Promotion from among the person employees also reduces the requirement of job training. However, the disadvantage lies in limiting the choice of the few people and denying hiring of outsiders who may be better qualified and skilled. Furthermore, promotion from among present employees also results in inbreeding, which creates frustration among those not promoted. Transfer refers to shifting an employee from one job to another without any change in the
38
position/post, status and responsibilities. The need for transfer is felt to provide employees a broader and carried base, which is considered necessary for promotion. Job rotation involves transfer of employees from one job to another job on the lateral basis.
Former employees:
Former employees are another source of applicant for vacancies to be filled up in the organization. Retired or retrenched employees may be interested to e come back the company to work on the part time basis. Similarly, some former employees who had left the organization for any reason, any come back to work. This source has the advantages of hiring people whose performance is already known to the organization.
Employee referrals:
This is yet another internal source of recruitment. The existing employees refer to the family members, friends and relatives to the company potential candidates for the vacancies to be filled up in the organization. This source serves as the most effective methods of recruiting people in the organizations because refer to those potential candidates who meet the company requirement known to them from their own experience. The referred individuals are expected to be similar in type in the of race and sex, for example, to those who are already working in the organization
Previous applicant:
This is considered as internal source in the sense that applications from the potential candidates are already lying with organization. Sometimes the organization contacts though mail or messengers these applicants to fill up the vacancies particularly for unskilled or semiskilled jobs
39
ADVANTAGES:
The advantages of the internal source of recruitment include the following: Familiarity with own employees: The organization has more knowledge and familiarity with the strengths and weaknesses of its own employees than of strange on unknown outsiders.
Economical recruitment:
In case of internal recruitment, the organization does not need to spend much money, time and effort to locate and attract the potential candidates. Thus, internal recruitment proves to be economical, or say, inexpensive.
Improves morale:
This method makes employees sure that they would be preferred over the outsiders as and when they filled up in the organization vacancies.
A motivator:
The promotion through internal recruitment serves as a source of motivation for the employees to improve their carrier and income. The employees feel that organization feel that organization is a place where they can build up their lifelong career. Besides, internal recruitment also serves as a means of attracting and retaining employees in the organizati
40
DISADVANTAGES:
Limited choice:
Internal recruitment limits its choice to the talents available within the organization. Thus, it denies the tapping of talents available in the vast labor market outside the organization. Moreover, internal recruitment serves as a means for inbreeding, which is never healthy for the future organizations. Discourage competition: In this system, the internal candidates are protected from competition by not giving opportunity to otherwise competent candidates from outside the organization. This in turn, develops a tendency among the employees to take the promotion without showing performance. extra
Stagnation of skills:
With the feeling that internal candidates will surely get promoted, their skill in the long run may become stagnant or obsolete. If so, productivity and sufficiency organization, in turn, decreases. the
Creates conflicts:
Conflicts and controversies surface among the internal candidates, whether or not they deserve promotion.
41
EXTERNAL SOURCES
External sources of recruitment lie outside the organization. These outnumber internal sources. The main ones are listed as follows: Employment exchanges: The national commission labor (1969) observed in its report that in the pre-independence era, the main source of labor war rural areas surrounding the industries. Immediately after independence, national employment services were established to bring employer and job seeker together. In response to it, the compulsory notification of vacancies act of 1959 (Commonly called employment exchange act) was instituted which become operative in 1960.the main functions of these employment exchanges with the branches in most cities are registration of job seeker and tier placement in the notified vacancies. It is obligatory for employer to inform about the outcome of selection within 15 days to the employment exchange. Employment exchange is particularly useful in recruiting blue-collar, whitecollar and technical workers.
Employment agencies:
In addition to the government agencies, there are number of private agencies that register candidates for employment and furnish a list of suitable candidates from the data bank as and when sought by the prospective employer. Generally, these agencies select personnel for supervisory and the higher levels. The main function of these agencies is to invite application and short-list the suitable candidates for the organization. Of course, the representative of the organization takes the final decision on selection. The employer organizations derive several advantages through this source. The time saved in this method can be better utilized elsewhere by the organization. As the organizational identity remains unknown to the job speakers, it, thus, avoid receiving letters and attempts to influence.
42
Advertisement:
This method of recruitment can be used for jobs like clerical, technical, and managerial. The higher the position in the organization, the more specialized the skills or the shorter the supply of that resources in the labour market, the more widely dispersed the advertisement are likely to be. For instance, the search for a top executive might include advertisements in a national daily like the Hindu. Some employers/companies advertise their post by giving them post box number of the name of some recruiting agency. This is done to particular keep own identity secret to avoid unnecessary correspondence with the applicants. However the disadvantage of these blind advertisement, i.e., post box number is that the potential job seekers are the hesitant without unknowing the image of the organization, on the one hand, and the bad image/ reputation that the blind advertisement have received because of the organizations that placed such advertisements without position lying vacant just to know supply of labor/ workers in the labor market, on the other. While preparing advertisement, a lot of care has to be taken to make it clear and to the point. It must ensure that some self-selection among applicant take place and only qualified applicant responds the advertisement copy should be prepared by using a fourpoint guide called AIDA . The letters in the acronym denote that advertisement should attract Attention, gain Interest, arouse a Desire and result in action.
However, not many organizations mention complete detail about job positions in there advertisement. What happened is that ambiguously worded and broad-based advertisements may generate a lot irrelevant application, which would, by necessity, increasing the cost of processing them.
Professional Associations
Very often, recruitment for certain professional and technical positions is made through professionals association also called Headhunters. Institute of Engineers, All India Management Association, etc., provide placement service to the members. The professional associations prepare either list of jobseekers or publish or sponsor
43
journal or magazines containing advertisements for their member. It is particularly useful for attracting highly skilled and professional personnel. However, in India, this is not a very common practice and those few provide such kind service have not been able to generating a large number of application.
Campus Recruitment
This is another source of recruitment. Though campus recruitment is a common
phenomenon particularly in the American organizations, it has made rather recently. Of late, some organizations such as HLL, HCL, L&T, Citibank, Cadbury ANZ Grind lays, etc., in India have started visiting educational and training institute/ campuses for recruitment purposes. Many Institutes have regular placement cells / offices to serve liaison between the employer and the students. Tezpur Central
University has one Deputy Director (Training and Placement) for purpose of campus recruitment and placement. The method of campus recruitment offers certain advantages to the employer organizations. First, the most of the candidates are available at one place; second, the interviews are arranged at short notice; third, the teaching is also met; fourth, it gives them opportunity to sell the organization to a large students body who would be graduating subsequently. The disadvantages of this of recruitment are that organizations have to limit their selection to only entry positions and they interview the candidates who have similar education and experience, if at all.
Deputation
Another source of recruitment is deputation I.e., sending an employees to another organization for the short duration of two to three years. This method of recruitment is practice in a pretty manner, in the Government department and public sector organization does not have to incurred the initial cast of induction and training. However, the disadvantages of this of deputation is that deputation period of two/three year is not enough for the deputed employee to provide employee to prove
44
his/her mettle, on the one hand, and develop commitment with organization to become part of it, on the other. Word-of-mouth: Some organizations in India also practice the word-of-mouth method of recruitment. In this method , the word is passed around the vacancies or opening in the organization. Another from of word-of-mouth method of employee-pinching i.e., the employee working In another organization is offered by the rival organization. This method is economic, in terms of both time and money. Some of the organization maintain a file applications and sent a bio-data by a job seeker. These serve as a very handy as when there is vacancy in the organization. The advantage of this method is no cost involved in recruitment. However, the disadvantages of this method of recruitment are nonavailability of the candidates when needed choice of candidates is restricted to a too small number.
Raiding or Poaching:
This is another sources of recruitment whereby the rival firm by offering terms and conditions, try to attract qualified employees to join the. This raiding is a common feature in the Indian organizations. For instance, service executive of HMT left to join Titan Watch Company, so also exodus of pilot from Indian Airlines to join the private air taxi operator. In fact, raiding has become challenge for the human resource manager. Besides these, walk - ins, contractors, radio and television, acquisitions and merger, etc., art some other sources of recruitment used by organization.
45
DISADVANTAGES:
However, the external sources of recruitment suffer from certain disadvantages too, these are: Expensive and time consuming: This method of recruitment is both expensive and time consuming. There is no guarantee that organization will get good and suitable candidates. Unfamiliarity with the Organization:
46
As candidates some outside the organization, they are not familiar with tasks, job nature and the international scenario of the organization. Discourage the Existing Employee: Existing employees are not sure to get promotion. This discourages them to do the hard work. This, in turn, boils down to decreasing productivity of the organization.
Recruitement philosophies
The traditional philosophy of recruiting has been to get as many people to apply for a job as possible. A large number of jobseekers waiting in queues would make the final selection difficult, often resulting in wrong selection. Job dissatisfaction and employee turnover are the consequence of this. A persuasive agreement can be made that matching the needs of the organization to the needs of the applicants will enhance the effectiveness of the recruitment process. The result will be a workforce which is likely to
47
stay with the organization longer and performs at a higher level of effectiveness. Two approaches are available to bring about match. They are: Realistic Job Preview (RJP) Job Compatibility Questionnaire (JCQ)
Job Compatibility QuestionnaireThe job compatibility questionnaire was developed to determine whether applicant preferences for work match the characteristics of the job. The JCQ is designed to collect the information on aspect of a job, which has bearing on employee performance, absenteeism, and turnover and job satisfaction. The underlying
assumption of the JQC is that greater the compatibility between an the jobseeker, the greater the profitability of employee effectiveness and longer the tenure. The JCQ is a 400- item instrument that measure job factors, which are related to performance, satisfaction, turnover and absenteeism. Items cover the following job factors: task requirement, physical environment, customer characteristics, peer
48
characteristics, leader characteristics, compensation preference, task variety, job autonomy, physical demands, and work schedule
Recruitement Process
As stated earlier, recruitment is the process of location, identifying, and attracting capable applications for jobs available in an organization. Accordingly, the recruitment process comprises the following five steps:
49
Recruitment Planning:
The first involved in the recruitment process is planning. Hire, planning involves to draft a comprehensive job specification for the vacant position, outline its major and minor responsibilities; the skills, experience and qualifications needed; grade and level of pay; starting date; whether temporary or permanent; and mention of special condition, if any, attached to the job to be filled.
Strategy Development:Once it is known how many with what qualification of candidates are required, the next step involved in this regard is to device a suitable strategy for recruitment the candidates in the organization. The strategic considerations to be considered may include issues like whether to prepare the required candidates themselves or hire it from outside, what type of recruitment method to be used, what geographical area be considered, for searching the candidates, which source of recruitment to be practiced, and what sequence of activities to be followed in recruiting candidates in the
organization.
50
Searching:This step involves attracting job seeders to the organization. sources used to attract candidates. These are: There are broadly two
Internal Sources External Sources. Once a recruitment plan and strategy are worked out, the search process can begin. Search involves two steps A). Source activation and B). Selling. A). Source Activation: Typically, sources and search methods are activated by the issuance of an employee requisition. This means that no actual recruiting takes place until lone managers have verified that vacancy does exist or will exist. If the organisation has planned well and done a good job of developing its sources and search methods, activation soon results in a flood of applications and/or resumes. The application received must be screened. Those who pass have to be contacted and invited for interview. Unsuccessful applicants must be sent letter of regret. B). Selling: A second issue to be addressed in the searching process concerns communications. Here, organisation walks tightrope. On one hand, they want to do whatever they can to attract desirable applicants. On the other hand, they must resist the temptation of overselling their virtues. In selling the organisation, both the message and the media deserve attention. Message refers to the employment advertisement. With regards to media, it may be stated that effectiveness of any recruiting message depends on the media. Media are several-some have low credibility, while others enjoy high credibility. Selection of medium or media needs to be done with a lot of care.
51
Screening:Through some view screening as the starting point of selection, we have considered it as an integral part of recruitment. The reason being the selection process starts only after the application have been screened and short listed. Let it be exemplified with an example. In the Universities, application is invited for filling the post of Professors. Application received in respond to invitation, i.e. advertisement are screened and short listed on the basis of eligibility and suitability. Then, only the screened applicant are invited for seminar presentation and personal interview. The selection process starts from here, i.e., seminar presentation or interview. Job specification is invaluable n
screening. Applications are screened against the qualification, knowledge, skills, abilities, interest and experience mentioned in the job specification. Those who do not qualify are straightway eliminated from the selection process. The techniques used for screening candidates are vary depending on the source of supply and method used for recruiting. Preliminary applications, de-selections tests and screening interviews are common techniques used for screening the candidates.
Evaluation and control:Given the considerable involved in the recruitment process, its evaluation and control is, therefore, imperative. The costs generally incurred in a recruitment process include: Salary of recruiters; Cost of time spent for preparing job analysis, advertisement, etc; Administrative expenses; Cost of outsourcing or overtime while vacancies remain unfilled; Cost incurred in recruiting unsuitable candidates.
In view of above, it is necessary for a prudent employed to try answering certain questions like:
52
Whether the recruitment methods are appropriate and valid? Whether the recruitment process followed in the organization is effective at all or not?
METHODS OF ECRUITMENT
Recruitment methods refer to the means by which an organization reaches to the potential job seeker. It is important to mention that the recruitment methods are
different from the resources of recruitment. The major line of distinction between the two is that while the former is the means of establishing links with the prospective candidates, the latter is location where the prospective employees are available. Dunn and Stephen have broadly classified methods of recruitment into three categories. These are;
Direct Method;
Brief descriptions of these are follows: Direct Method: In this method, the representatives of the organizations are sent to the potential candidates in the educational and training institutes. They establish contacts with the candidates seeking jobs. Person pursuing management, engineering, medical, etc.
programmers are mostly picked up the manner. Sometimes, some employer firm establishes with professors and solicits information about student with excellent academic records. Sending the recruiter to the
53
the desired centers are some other methods used establish direct contact with the job seekers.
Indirect Method;
Indirect methods include advertisements in the newspaper, on the radio and television, in professional journals, technical magazines, etc. this method is useful when
Organization dose not find suitable candidates to be promoted to fill up the higher posts, When the organization want to reach out a vast territory, and When organization wants to fill up scientific, professional and technical posts. The experience suggests that the higher the position to be filled up in the
organization, or the skill sought by the sophisticated one, the more widely dispersed advertisement is likely to be used to reach too many suitable candidates. Sometimes, many organizations go for what referred to as blind advertisement in which only Box No. is given and the identity of the organization is not disclosed. However, organizations with regional or national repute do not usually use blind advertisements for obvious reasons. While placing an advertisement to reach to the potential candidates, the following three points need to borne in mind: o To visualize the type of the applicant one is trying recruit; o To write out a list of the advantages the job will offer; o To decide where to run the advertisement , i.e., newspaper with local, o state, nation-wide and international reach or circulation.
54
Now, a question arises; which particular method is to be used to recruit employee in the organization? The answer to it is that it will depend on the policy of the particular firm, the position of the labor supply, the government regulations in this regard and agreements with labor organizations. Notwithstanding, the best recruitment method is to look first within the organization.
55
Recruitment and selection are the two crucial in the HR process and are often used interchangeably. There I, however, a fine distinction between the two steps. While recruitment refers to the process of identifying and encouraging prospective employees to apply for jobs, selection is concerned with picking the right candidates from the pool of applicants. Recruitment is said to be positive in its approach as it seeks to attract as many candidates as possible. Selection, on the other hand, is negative in its application in as it seeks to eliminate as many unqualified applicants as possible in order to identify the right candidates
56
the headquarters at home and abroad fill key jobs. Nationals from the parent country dominate the organisations at home and abroad.
3). Regiocentric Selection: Here, control within the group and the movements of staff are managed on a regional basis, reflecting the particular disposition of business and operations within the group. Regional managers have greater discretion in decision. Movement of staff is largely restricted to specific geographical regions and promotions to the jobs continue to be dominated by managers from the parents company.
4). Geocentric Staffing: In this case, business strategy is integrated thoroughly on global basis. Staff development and promotion are based on ability, not nationality. The broad and other parts of the top management structure are thoroughly international in composition. Needless to say, such organisations are uncommon.
57
Requirement and job specification by concerned department to HR Planning as per requirement and job specification Sources (Internal, External and Third Party) Resumes Collection Preliminary Screening HR Screening-Technical with head of Department (HOD) Short listing of Probable candidate for interview. Fixation of interview date.
58
Call Letter For Interview Preparation of Interview Data Sheet and Assessment Sheet Interview of candidate by panel. Final Short listing of Probable Candidate by Interview Panel.
59
Induction Report submitted to employees. Explanation of procedure of Recruitment and selection in BUNGE PVT.LTD.RAJPURA The procedure or process followed by ABC ltd, Rajpura for recruiting the members can be described below:-
1.
REQUIREMENT
AND
JOB
SPECIFICATION
BY
CONCERNED DEPARTMENT TO HR DEPARTMENT: The Recruitment process begins with Hr department receiving requisition for
recruitment from any department of company. This contains :Posts to be filled. Duties to be performed Qualification Required Terms and conditions of employment Time by which the persons should be available for appointment etc.
60
Job specification are formal statements about the nature and conditions of work which is supposed to be done. So, different departments will submit the job specifications details of vacancies to the HR department. 2. PLANNING AS PER REQUIREMENT AND JOB SPECIFACATION:HR Department will make plan to induct the employees for specific positions. As per requirements the HR department will take into account the education, experience, training, mental abilities etc. HR will also make plan to recruit employees from different sources by considering the details of Job vacancies the plans will made by personal department to fulfill the requirements. 3. SOURCES (internal, External and Third Party):-
Sources taken by HR department are of two kinds:1.Sources Persons who are already working in an organization constitute the internal sources. HR department will give preference to internal sources because they are economical, suitable and reliable. On the other hand, External Sources lie outside an organization. It gives Hr department to make wide choices, appoint skilled people. Personal Department of BUNGE PVT LTD, Rajpura choose that sources to fill a vacancy which will be suitable.
61
RESUME COLLECTION:A Resume is a document that contains a summary or listing of relevant job experience and education. Resumes of interested applicants will be collected by HR department concerning job vacancy HR department will find the skilled people for the vacancy by approaching internal and external sources.
5.
PRELIMINARY SCREENING HR
When all the Resumes are collected, the preliminary screening will be done, Hr department will divide the applicants in to 3 categories according to their qualifications, experiences salary structure. The categories consists of :1. 2. 3. Highly qualified Applicants Moderate or Average Applicants Semi-Skilled Applicants
6.
After Preliminary
concerned department then HR department with the help of concerned department decide which applicants are to be finally shortlisted.
7.
INTERVIEW:-
62
When all the completed application forms have been received , members of the personnel department study them to find the most suitable candidates .The standard application form list all the information in the same order, Which make it easier to compare candidates Three or four of the most suitable candidates will be put on a shortlist and invited to attend an interview at a stated time on stated date. A formal letter may be sent to all the other candidates thanking them for applying for the post . 8. FIXATION OF INTERVIEW DATE:The Date, Time and Venue for Interview will be fixed . 9. CALL LETTER FOR INTERVIEW:Call Letter will be send to the applicants containing full information about the Interview .Applicants will be informed through posts telephonic calls. 10 .PREPRATION OF INTERVIEW DATA SHEET AND ASSESMENT
SHEET:Selection Committee will prepare Data sheet and assessment sheet will be prepared.
11 .INTERVIEW OF CANDIDATE BY PANEL:Interview of shortlisted candidates will be conducted by HR dept on fixed date Interview is usually the main feature of job selection Process. In panel Interview, Persons more than one , interview a candidate at the same time .Questions may be asked in turn or asked Random order as they arise.
63
12. FINAL SHORTLISTING OF PROBABLE CANDIDATES BY INTERVIEW PANEL:The assessment of performance of the candidate in Interview will be preferably be through discussion and Consensus based on select aspects as contained in Performa enclosed (S-I)
13. SALARY NEGOTATIONS:An extremely important process in which job seekers attempt to obtain the best compensation package possible , based on skills experience Industry salary range , and the companys guidelines. Bunge Ltd also sings contract with all finally selected candidates.
14. APPROVED BY MANAGEMENT:In bunge pvtLtd, Rajpura of Executive Director Will be final and binding.
15. OFFER LETTER:A job offer letter is a document that confirms the details of an offer of employment . The job offer letter includes details such as job description, reporting Relationship , Salary, bonus Potential, benefits and more.. The job offer letter generally confirms the terms of employer and candidate have agreed to for his for this employment during negotiations.
64
After Final selection of the candidates have to fill some of forms. The Candidate have to fill joining forms and statutory forms. They are :1) ESI (Employment state Insurance form) Declaration form, it applicable. 2) Provident fund Declaration form 3) Form D under Punjab Factories Rules for nomination. 4) Form under Gratuity Act.
17. INDUCTION POLICY:Introduction or orientation programmed of an organization is a process to guide and employee to familiarize them with the job and the organization. This process helps an organization to clarify terms and conditions of employment, specific job requirement and build confidence in the mind of new employee. Thus objective of orientation programmed is to:Introduce the new employees with organization, environment , history tradition and culture of the organization, achievement and future challenges, policies and expectation by providing relevant information. a) b) Create a positive attitude in the mind of the new employees. Create a proper awareness in the new employees enabling them to understand the business of the company c)
65
Last day :- First half in material department and 2nd half in time office / security for preparing his report. The concerned Head of Department is empowered to extend duration of the Induction / Training, if he deems fit. The trainee/new employee submits the department on completion of his induction. In some industries / organization placement is also clubbed with induction as most of the organization put new employees on probation for specified/stipulated period (in ABC, it is 6 month). Periodically performance of these employees is reviewed through a feedback system form the controlling authority. Phenomenon of placement is nothing but assigning jobs to the employees for which they have been indentified suitable. Generally it arises when a group of trainees are recruited and the Organization makes provision for short-term placement to identify the true potential of the employee. The employees are allowed to work on different jobs through a systematic job rotation program. At a later stage permanent job allocation is affected matching the employees competence I am enclosing a copy of feed back form.
PROBLEMS IN EFFCTIVE SELECTION: The main objective of selection is to hire people having competence and commitment. This objective s often defeated because of certain barriers. The impediments, which check effectiveness of selection, are perception, fairness, validity, reliability and pressure. Perception: -Our inability to understand others accurately is probably the most fundamental barrier to selecting the right candidate.
66
Selection demands an individual or a group of people to assess and compare the respective competencies of others, with the aim of choosing the right persons for the jobs. But our views are highly personalized. Fairness in selection requires that no individual should be discriminated against on the basis of religion, region, race or gender. But the low numbers of women and other less privileged sections of the society in middle and senior management positions and open discrimination on the basis of age in job advertisements and in the selection process would suggest that all the efforts to minimize inequity have not been effective. Validity, as explained earlier, is a test that helps predict job performance of an incumbent. A test that has been validated can differentiate between the employees who perform well and those who will not. However, a validated test does not predict job success accurately. It can only increase possibility of success. Reliability: -A reliable method is one, which will produce consistent results when repeated in similar situations. Like validated test, a reliable test may fail to predict job performance with precision. Pressure: - Pressure is brought on the selectors by politicians, bureaucrats, relatives, friends and peers to select particular candidates. Candidates selected because of compulsions are obviously not the right ones.
67
RESEARCH METHODOLOGY Research methodology is a way to systematically solve the research problem. Research methodology constitutes of research methods, selection criterion of research methods, used in context of research study and explanation of using of a particular method or technique so that research results are capable of being evaluated either by researcher himself or by others. Why a research study has been undertaken, how the research problem has been formulated, why data have been collected and what particular technique of analyzing data has been used and a best of similar other question are usually answered when we talk of Research methodology concerning a research problem or study. The main aim of research is to find out the truth which is hidden and which has not been discovered as yet
Research Design The Research design is the blue print for the fulfillment of objectives and answering questions. It is frame-work which determines the course of action towards the collection and analysis of required data. It is a master plan specifying the method and procedures for collecting and analyzing the method information. Descriptive Research is used in this study, as the main aim is to describe characteristics of the phenomenon or a situation. 4. Data Collection The Sources of data includes :1. Primary Data Sources. 2. Secondary Data Sources. Primary Data Sources :- Primary Data has been Collectly directly from sample respondents through questionnaires with the help of interview.
68
Secondary Data Sources:- Secondary data sources are those which has already been used and kept as records like website of company, manuals reports etc. Sample Design:- Sample design is definite plan determines before any data is actually obtained for a sample from a given population. Target Population Sample Unit Sampling Technique Sample size : : : : Employers Individual Convenient sampling 100 respondent
69
ANNEXURE
Q1. Does your Company have a clearly stated Recruitment and Selection policy?
76% Employers agree that the Company have clearly stated Recruitment and Selection policy 20% says up to some extent and 4% do not agree.
70
Q2.
What are the quality of BUNGE PVT Ltd. Rajpura, Recruitment System?
a. b. c. d.
Quick Response Time for Requirement Bringing in Quality People. Proper Co-ordination with other teams or departments. Efficient Maintenance and updating Database.
71
Q3.
Sources of Recruitment
20% say they use Employment Exchanges, and 20% say they use Employee Referrals and 10% of Advertisement sources are used and 50% of Consultants are used.
72
Q4.
Rank the Qualities in the Order of your Preference on the Basis of which you select
Rank Given Qualification Experience Skills Personality Depends on job Variety {job profile and job description} 5 3 4 2 1
73
Q5.
DoesBUNGE PVT Ltd., Rajpura ask candidates to enter into Bonds with them
80% say yes that they ask candidates to enter into Bonds and 20% do not agree. Mostly bond system exists in Non Managerial Staff.
74
Q6.
Do you have a
accordance with current employment legislation? Existence of Current Employment Legislation System
90% of employers agree that they have current Employment Legislation and 10% do not have any views.
75
Q7.
Your company BUNGE PVT Ltd, Rajpura is Not Conducting any test ? Do You
85% of employers agree that not conducting test will affect their selection procedure and 10% do not agree and 5%have not gives any view.
76
Q8.
Opinion about the overall image of the undertaking as evidenced by the number of applicants. If recruitment is done through External Sources.
20% employers say they have good response and 80% say response is satisfactory.
77
Q9.
12% employers agree that they have good response from different regions. 5% say they do have enough employees from distant place and 83% employees say response is satisfa
78
selection policies. There is also proper coordination among the various departments. Consultants play and important role in recruitments. job profile and job description plays an important role while selecting an candidates. Having gone through the entire system of Recruitment and Selection procedure in bunge pvt ltd, Rajpura, I tried to analyze in detail keeping view the general Recruitment and Selection process. Though the system is effective an functional, I feel the below mentioned recommendations and suggestions will go along to improve the existing system:1.BUNGE ltd, is not conducting any of the test while recruiting the people the committee should conduct test like aptitude test, intelligence test, stress test, etc for the high posts and which have high work load. This will help in bringing efficient people in the company. 2. apply. 3. BUNGE ltd, should use wide advertisement methods like electronic media so that BUNGE ltd, should improve their salary structure to encourage more applicants to
information can reach to far places. 4. BUNGE ltd, should provide mare incentives to the employees like bonus , increase
79
LIMITATION OF STUDY
The study provide an inside into the HR and other aspects of Bunge India pvt ltd.every study will be bound with certain limitations.the below mentioned are the constraints under which the study is carried out
one of the limitation of the study was lack of availability of ample information.most of the information has been kept confidential as per policy of company time was an important limitation Reliability on usage of secondary data is another limitaon. The sample size taken over a limited period may have a maegin of error.
80
QUESTIONARIES FOR SELECTION COMMITTEE IN BUNGE LTD. Ques 1 :Does your company have clearly stated recruitment and selection policy? 1.Yes Ques 2 :2.No 3.To some extent
What are the quality of BUNGE PVT Ltd., Rajpura recruitment systemQuick response time for requirement. Bringing in quality people. Proper coordination with other teams or department
Efficient maintain and updating database. Ques 3 :What recruitment sources are used in BUNGE PVT LTD Rajpura ? 1. 2. 3. 4. Ques 4 : candidate? Qualification Experience Skills Personality Depends on job variety. Adverstisement Employee referral Consultant. Employment Exchanges.
-Rank the qualities in the order of your preference on the basis of which you select
81
Ques 5 :them.
Does BUNGE PVT Ltd., Rajpura ask candidates to enter into bonds with
Yes No If yes then what kind of job or department. Ques 6 :Do you have any reservation system? Yes Ques 7 :No
Do you have trained staff to take recruitment and selection decision in accordance with current employment legislation? Yes No
Ques 8 :-
Your company BUNGE PVT Ltd., Rajpura is not conducted any test? Do you think it effects your selection of the candidates? Yes No Dont know
Ques 9 :-
Opinion about the overall image of the undertaking as evidenced by the number of applicants if recruitment is done through external sources? (1) Good (ii) Satisfactory (iii) Poor
Ques 10 :-
82
Satisfactory
Good
Do you have laid down Performa of assessment for members of interview panel. Yes No
83
BIBLIO-GRAPHY
1. Awasthappa, k Human Resource and Personnel Management published by Tata McGraw-Hill publishing company limited, New Dehli. 2. Armstrong, Michael(1988),A Handbook of Personnel Management Practice, Published by Kogan,London. 3. Rensis likert, The Human Organisation:Its Management andValueMc-GrawHill Book Company, New York. 4. 5. 6. 7. Yoder Dale, Personnel Management and Industrial Relations1967. KS Khotari,Research Methodology. R.K.Sur and Sanjiv Verma,Organizational Behaviour. Shashi K Gupta and Rosy Joshi,Organizational Behaviour.
84
References
1. www.google.com 2. www.yahoo.com 3. projects.com 4. http://en.wikipedia.org/wiki 5. http://www.managament help.org/ 6. http://recuritment.naukrihub.com./(Project)