Infinity Investigation

Primary

Infinity Investigation Secondary

Tertiary

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Unfortunately Employment Law does not lay known best methods of Investigation. This again is very
absent on ACAS’s Website and needs to be implemented immediately.

When we are looking at grievances at work always class yourself as the lead investigator as the
‘CLAIMANT’ and the person or people who have had the claim against them as the ‘DEFENDANT’.
This should be a ‘UNIVERSAL APPROACH’ across the UK. All people and parties are ‘INNOCENT UNTIL
PROVEN GUILTY’. Again this is Law in the UK and it isn’t always evident in Business Modules.

You may find during the process of the ‘GRIEVANCE PROCEDURE’ that you feel you have to
‘SUSPEND’ from work and put the person or parties on ‘HOME LEAVE’. From this initial finding you
may have gathered evidence and information. This information should only be used for your
‘SECONDARY TIER OR STAGE OF INVESTIGATION’.

In the PRIMARY STAGE OF INVESTIGATION’ the presentation has to be very open and exact. Always
separate Fact from ‘We Suspect’. Be very clear when presenting Fact to suspecting someone of
something. When presenting fact show that information in written format where possible. The
Defendant is legally allowed to have this information right from the start. Where possible you also
need to put in writing your Human Resource Policy and or Employment Law that is applicable to the
‘GRIEVANCE IN HAND’.

Try not to call any meeting you have as ‘END INVESTIGATION’. This can cause closure where further
investigation may be needed even after a decision has been made.

When you suspend someone from work gives them an overview of the issue and problem in hand
and gives them any basic support they need like their rights and if hearings are to be held you may
have an internal representative. Make sure they know who this person or people are and give them
contact details well before they leave the work employment building.

The ‘PRIMARY INVESTIGATION’ should only have facts that are secure and provable. The meeting
should be open with open questions and allow the Defendant to speak freely and always make sure
they have expressed their point of view clearly. You are not there to corner or be aggressive at this
stage nor should closed questions be used nor are you there to dismiss the Defendants speech out
of hand. Be very aware of ‘THE FRAUD ACT’. As a Professional Consultant and Professional
Investigator the only real information you need to be aware of is on ‘WIKI THE FRAUD ACT’. Let’s
keep the information as simple and knowledgeable as possible. Most people from WIKI reading can
keep that information as long term knowledge.

The ‘SECONDARY STAGE’ of investigation should draw on the communication from the Defendant in
the ‘PRIMARY STAGE’ and bring the information that led to the suspension as well as other
conclusions you want to present. Always present a case you will get a lot further. You will get a lot
more information and also information that may not be related to the case.

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