At a Glance In order to make a transition to a new email platform as seamless as possible, a comprehensive migration planning efort is required. A project involving such a critical business application typically includes design requirements, infrastructure and application integration requirements, account provisioning, production readiness testing, and backup and disaster recovery plans. VMware Professional Services has created this Migration Checklist to assist customers in migrating data from legacy email systems to Zimbra Collaboration Server in the most seamless manner possible. Technical leads, project managers, training and communications leads and test users should participate in the completion of the Migration Checklist. ACTION PERCENT COMPLETE ESTIMATED COMPLETION DATE COMPLETION DATE Dene Migration Strategy Dene Roll-Back Strategy Create migration scripts (if required) Set up & test split-domain (if required) Set up Migration servers Install any required migration tools Identify test users/mailboxes Run connectivity tests Z|nbra o |eqacy |nv|ronnen |eqacy |nv|ronnen o Z|nbra |||e ran:er nec|an|:n ||A| Acce:: o |eqacy |nv|ronnen (if needed) Run test migrations (determine how long based on number of items & mailbox size, validate administrative access) Identify and resolve migration errors Run Dry-run tests of large set of accounts (100% if possible) Create Day-to-Day plan |:ab||:| a conac ||: v|| ena|| and phone numbers for members of the Migration Team, System Owners, and Helpdesk Agents (This is important if any unforeseen system outages happen on legacy system, networking, etc.) Create a reporting structure to determine: \|a qroJo/oer:on(:) :|oJ|d be informed for migration status, including fall-out cases? \|a ||:: :|a|| be :en o |e|ode:| or support teams? \|o :|oJ|d J:er: conac o re:o|ve |::Je:` VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com Copyright 2012 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Item No: VMW-DS-ZIMBRA-MIGRATION-CHECKLIST-A4-101 06/12 Zimbra Collaboration Server ACTION PERCENT COMPLETE ESTIMATED COMPLETION DATE COMPLETION DATE 1-2 weeks before Migration, reduce the T|ne To||ve (TT|) or |e |NS/|X records (especially important in ash-cut) Initiate Platform Clean Up in case testing has been done on Production Initiate Provisioning Blackout Validate that a Backup exists for both the |eqacy and Z|nbra :y:en: |xecJe n|qra|on & cJ over Instruct users how to re-create shares (permissions), create mail lters, re-create mail signatures Re-initialize BlackBerry devices (if required) Start Provisioning Ask Customer to open support case to notify Zimbra Support that Migration is in progress System monitoring during the rst 2 weeks after cut-over (valid for ash-cut migrations) Pe:e TT| o aooroor|ae dJra|on Sar |econn|::|on o |eqacy Sy:en (This not part of Zimbra Service but certain partners may like to do this.) About VMware Professional Services VMware Professional Services is an organization of experienced IT professionals who ofer end-to-end consulting services for datacenter, virtualization, cloud services and messaging and collaboration systems. These service oferings are based on in-depth IT expertise, proven best practices, and repeatable delivery methodologies to help customers realize the full value of IT-as-a-service computing models faster, and with less risk. Based on best practices from working with thousands of customers and using reliable, repeatable methodologies, these services are designed to help you: assess your current environments and plan and design solutions that meet your desired business objectives. VMware Professional Services provides: A deeo |nov|edqe o |e ne::aq|nq and co||abora|on :y:en: |nra:rJcJre: and Jnc|ona||y |xen:|ve con:J||nq exoer|ence aroJnd ne::aq|nq :o|J|on: ndJ:ry|ead|nq con:J||nq and |nov|edqe ran:er |a enab|e: cJ:oner: o oo|n|.e |e|r Z|nbra |nve:nen OJr aooroac| o a Z|nbra Co||abora|on Server |no|enena|on con:|der: |e arqeed and cJrren endJ:er |oad oro|e:. ||nd|nq |e r|q| balance that meets your requirements, time, and cost constraints is a key benet of using an experienced performance consultant. VMware Professional Services is here to deliver a top-quality service for customers by providing a premium repository of knowledge and experience on Zimbra Collaboration Server.