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All rights reserved.
The author and publisher of this manual and the accompanying materials have
used their best efforts in preparing this program. The author and publisher make
no representation or warranties with respect to the accuracy, applicability, fitness,
or completeness of the contents of this program. They disclaim any warranties
(expressed or implied), merchantability, or fitness for any particular purpose. The
author and publisher shall in no event be held liable for any loss or other damages,
including but not limited to special, incidental, consequential, or other damages.
As always, the advice of a competent legal, tax, accounting or other professional
should be sought.
Acknowledgments
Without the following people, Leads into Gold would still be a bunch of rants in my brain:
Sue Bannon, graphic artist extraordinaire, who designed the covers for Leads into Gold. Sue has
the rare ability to turn her clients’ personalities and messages into graphically perfect statements
that don’t look like anything else in the world. If you’d like her to design cool and effective stuff
for you, reach her at: sbannon@bellatlantic.net
Joe Pepitone turned my clumsy attempt at studio recording into an audio masterpiece, quickly,
proactively, and professionally. If you have any audio needs, Joe’s your man. He’s a real
musician (he composed the snippets of music on the CDs), so his standards for audio quality are
very high. Reach Joe at: joe@switchedmusic.com
The following people graciously let me use their marketing materials for the swipe file. They’re
all masters of marketing. Visit their sites, put them through their paces, and if you have a need
that they can fill, by all means use them with complete confidence. They service even better than
they sell, which is saying something!
Perry Marshall www.perrymarshall.com
Pamela Yellen www.pmiinc.com
Alex Mandossian www.marketingwithpostcards.com
Jim Fleck and Jeff Paul www.instantprofits.com
Susan Guarneri www.resume-magic.com
Robert Middleton www.actionplan.com
Yanik Silver www.surefiremarketing.com
Bob and Shirley Hanson www.hansonmarketing.com
Michael Senoff www.hardtofindseminars.com
Reed Hoisington www.reedhoisington.com
Thanks to all my prospects, clients, and the ones that got away. You’ve taught me as much about
business as I’ve taught you. I’m honored by our association. Thanks to Peter Bregman, of
www.bregmanpartners.com, who has taught me that business can make the world a better place.
You know how a good coach can help you? Peter does that for entire companies.
And finally, thanks to my wife, Mia, and my children, Yael and Elan. I do it all for you.
Foreword
In ancient times, alchemists spent their entire lives in search of the secret of the
Philosopher’s Stone: the miraculous substance that would allow its possessor to
turn base metals like lead into gold.
Today, modern businesspeople still seek the magic formula to transform the
base elements of their business into wealth, freedom, happiness, and purpose.
Many of us also long for a decent deli within driving distance of our office.
But business has become more difficult, competitive, and impersonal over the
last generation. Too many vendors spewing the same boring, meaningless
messages into a frenzied, overcrowded, obnoxious world. So many annoying ads
and commercials that we tune it all out. So much hype and sameness that we
disbelieve everyone selling everything.
You hold in your hands information that will do nothing about dry lunch meats
or cole slaw with too much mayo. It only addresses the issue of how to attract
customers or clients to your business without your having to chase, bother, or beg
them, and without flushing your advertising budget down the toilet of
unaccountability.
The key to this system is lead generation advertising. You will learn how to
use various media (including many that no advertising sales rep will ever try to
sell you!) to position your business as the obvious choice in your marketplace.
You will learn how to escape the commodity treadmill, where all you ever get
asked about is your price. You will discover how to position yourself as a trusted,
expert advisor, so that your prospects will line up and raise their hands and beg
you to do business with them. And you will learn how to measure every penny of
your marketing spend, so that you get the maximum bang for every marketing
buck.
So, aspiring business wizard! Sharpen your quill, polish your cauldron, and
light the hermetic fire (I have no idea what that means – I read it on a web site
about 20 minutes ago). Roll up your sleeves and get ready to learn the secrets of
modern-day business alchemy:
Page 1
Introduction
Leads into Gold is designed to quickly turn you into your own marketing
“expert.” Throughout this course I’m going to try like crazy to convince you that
marketing is by far the most important thing to focus on in your business.
For two reasons. First, because marketing is the one function in business
where the smallest efforts can create the largest returns. Having a great product is
important. Keeping overhead low is important. But effective marketing can grow
your business in a way that nothing else can. When you master your marketing,
you find a sense of control, security, and freedom that no other skill can match.
Second, because you can delegate everything about your business except
marketing. You’re already the expert. Nobody knows as much about your
business as you do. Certainly nobody cares as much about it as you do. And
nobody is in a better position to explain it to the world.
This course is not going to give you all the tools and experience you need to
become a master. No course could. I don’t care how many pages, examples,
audiotapes, exercises, CD-ROMS, videos, spreadsheets, etc. No course is going
to improve your skill.
The only way to get good at something is by doing it, over and over again, and
paying careful attention to the results. The entire goal of this course is to give you
the knowledge and support to let you take the first step.
It will teach you what to do (and what not to do) and give you the confidence
that you can do it effectively and easily.
This course has been designed to give you just enough to start creating
effective lead generation ads. Because there’s very little difference between the
person who knows nothing and the person who knows everything. But there’s a
huge difference between the person who’s done nothing and the person who’s
done even one thing.
Your job is to use Leads into Gold to help you do that one thing.
And the good news is, that one thing will immediately vault you into the top
3% of marketers in your market. Your life will change for the better.
I recommend that you listen to them more than once; studies show that
repeated listening builds understanding without any other action on your part.
Since direct response marketing is a huge mind shift for many people familiar
only with “branding” and other irrelevant marketing strategies, you may need to
be “convinced” in your gut long after you agree intellectually. In fact, you
probably won’t become totally convinced until after the success of your first
campaign.
The toolkit is where you do your “homework” to create a powerful and unique
lead generation campaign perfectly suited to your business.
Your own personal tutorial on cassette or CD that walks you through the
toolkit at your own pace.
The examples at the end of this binder will give you a head start in creating
your own lead generating ads and magnets. Feel free to adapt them to your
specific business.
A special web page with links to all the resources I describe in the audio
course, as well as service providers that I can personally vouch for.
The transcription of the audio will allow you to look things up quickly and
study them at your leisure, without the need for a cassette or CD player.
The critique coupon is your chance to get my feedback on your first lead
generation campaign. This is potentially more valuable to you than the rest of the
course put together. If you follow the principles and steps laid out here, create
something, and run it by me first, you’ll vastly improve your chances of a
successful first campaign. You’ll also learn by doing, as opposed to by reading.
Introduction to Me
I have taught intellectual subjects like history and philosophy, policy courses
on child abuse prevention and international health, hands-on subjects like
woodworking and juggling, sports like football and ultimate Frisbee, and business
courses on sales, marketing, negotiation, management, and coaching.
If there’s one thing I understand, it’s how people learn and then apply what
they’ve learned. While there are many marketing geniuses in the world, most of
them have a hard time explaining what they mean to beginners. After all,
marketers are good at getting people to take action by promising no work and
immediate results. When was the last time you bought something that promised,
“Work really hard and after a long time you’ll have something to show for it”?
So most of the direct response marketing education I’ve seen has either been
totally theoretical, or so immediately hands-on that readers were immediately
disoriented and confused.
Leads into Gold is designed to comfortably move the beginner to action with a
solid grounding in principles.
mystery to me. The thought of selling anything was both terrifying and repulsive
to me.
Why does this qualify me to teach marketing? When I was a kid, math was a
breeze for me. When I became a teacher, I was a lousy math teacher. I just didn’t
understand why the kids weren’t getting it.
By the way, I now have a thriving consulting practice, helping individual and
organizations attract and serve customers profitably and joyfully. I market
through referrals, public speaking, writing articles, getting publicity, and of course
lead generation advertising. I never cold call. I never get ripped off by
advertising reps.
I am not interested in sending out millions of pieces of junk mail just to make a
few bucks.
I don’t believe in selling people crap to mask their insecurities, even though I
know a lot of people get rich doing it.
I don’t believe in rude, hardball tactics that get me customers but annoy
everyone else.
With me as your guide, you no longer have to choose between success and
ethics, or between the demands of the market and your personal style.
Thank you sincerely for embarking on this journey with me. Since I “sold” it
to you without knowing you personally, I don’t really know if it is right for you.
That’s why I can’t ethically sell it without a money back guarantee. Experience
it, try it, and be gentle on yourself. If you find that it isn’t what you need, what I
promised, or what you’re comfortable with, PLEASE RETURN IT. You have a
full year to make that determination.
If you find Leads into Gold helpful, however, I hope you’ll tell your friends
about it. After all, when people start marketing more effectively and respectfully,
we all win. Just imagine a world without cold calling and dinnertime
telemarketing. How much is that worth?
One note about the words “product” and “customer”: I use product to refer to
anything that you sell, be it physical product, service, or combination. I use
customer to refer to anyone who gives you money for your product, be they
customer or client.
Also, I use the word “they” to refer to someone who could be either male or
female, rather than assuming that everyone is a “he” or using some horrible
construction like he/she or s/he or (heaven forbid) “shim.” I did pass high school
English, and I know some people think that using “they” in this way is a terrible
grammar mistake. All I can say is, tuff. Write your own course.
Crash Course
(Transcription of 4 Crash Course CDs)
Table of Contents
Chapter 1: Why Most Marketing Fails and What to Do About It_________ 1
Lie #1: Sales is a Numbers Game _____________________________________ 2
Lie #3: The Better Your Product or Service, the Better it Will Sell _________ 5
Message: Where the Mission meets the Market __ Error! Bookmark not defined.
The “Watering Hole” of Your Market ______________ Error! Bookmark not defined.
Translate Every Feature into Multiple Benefits _______ Error! Bookmark not defined.
Million Dollar Marketing Secret: Start with Benefits and Back into Features ___ Error!
Bookmark not defined.
Using Psychographics to Craft Your Message _____ Error! Bookmark not defined.
Example: Stress Management for Teachers _______ Error! Bookmark not defined.
Superior and Believable _________________________ Error! Bookmark not defined.
Concrete + Specific = Believable _______________ Error! Bookmark not defined.
Massive Superiority _________________________ Error! Bookmark not defined.
A Note about Massive Superiority ______________ Error! Bookmark not defined.
Unique Selling Proposition ______________________ Error! Bookmark not defined.
USP Examples______________________________ Error! Bookmark not defined.
USP checklist ______________________________ Error! Bookmark not defined.
USP Generating Helpers ________________________ Error! Bookmark not defined.
So sit back, take a deep breath, and relax. Marketing your business is about to
get a lot easier, a lot more effective, and a lot more fun.
What you are about to discover will radically change the way you do business.
Instead of playing “chase the decision-maker,” you’ll now spend most of your
time fielding inbound calls from decision makers. Instead of having to make 13.1
calls to the same prospect to get one sale, you’ll make sales on the first call,
inbound, often within the first five minutes.
How can I make such outlandish promises? Because I’ve seen it happen. And
when you begin to learn the principles of direct response, you’ll get it. You’ll
have one of those “aha” moments when you suddenly realize that you haven’t
been crazy all these years. That the nagging feeling that all this cold calling was
insane is right on the money.
I’d had “aha” moments like that a few times in my life. And each one felt like
being whipped around a corner, moving in a new direction with more energy and
momentum than I’d ever felt before.
Discovering direct response marketing was one of the biggies. And like the
others, it was “hidden in plain sight” for a long time before I “got” it. Here’s
what I found, and I bet you’ll experience it too.
Within half an hour, max, you’ll be nodding your head up and down and
muttering, “Of course, of course.” You’ll see how a few shifts in thinking and a
few easily gained skills will skyrocket your business success. It’ll seem obvious.
Your natural instinct, I promise you, will be to share it with others. And that’s
when you’ll learn why these marketing “secrets” are so secret.
It’s not because a bunch of evil geniuses have kept them hidden, and I finally
escaped from their dark lair and brought them to the world, and now the villains
are going to track me down and chain me to a rock and hire some eagles to eat my
liver.
It’s not because these secrets were jealously guarded by a secretive aboriginal
tribe in Papua New Guinea, handed down from seventh son to seventh son, until I
patiently gained their trust and learned their language, consisting only of eyebrow
movements and the sound made when someone chews the top off their Bic pen
cap.
No, it’s because the vast majority of people you’ll meet have been brainwashed
to believe that this stuff doesn’t work. The wrong-headed dogmas of sales,
advertising and marketing are still “conventional wisdom.” People may admire
you for your guts, but they’ll pity you for your lack of “common sense.” And
they’ll never ever be convinced.
Here are the big lies that most people believe about sales and marketing. Your
competitors believe them. Your customers believe them. Your colleagues and
advisors believe them. But they aren’t true, and they kill more businesses and
ruin more careers than I’d like to think about.
Disc 1, Track 2
People hanging up on you? Keep dialing. Make more phone calls tomorrow
than you did today.
Prospects asking for “more information” to get you off their backs? Keep
mailing. Mail more tomorrow than you did today.
It reminds me of the carnival games where you have to throw a quarter onto a
tiny saucer. That’s a numbers game too. But I don’t like the numbers. At some
point I figured out – STOP throwing the quarters.
The truth is, sales is a numbers game. But if you’re smart, you get to decide
what the numbers are. Would you rather have to make 100 calls to get an
appointment, or 3 calls? Would you rather respond to 50 detailed Requests for
Proposal (RFPs) a year to get one contract, or just one RFP?
The average office equipment salesperson has to make 100 (or whatever) calls
to secure an appointment. Believe me, there are office equipment salespeople
who fill their calendars with appointments with eager buyers without making a
single outbound call.
Let’s say the average sales cycle for a management consulting gig is 18
months. There are consultants who get a phone call from a prospect, and start
work (check in hand) the following week.
Now, no sales methodology will work every single time. But some work a
heck of a lot more often than others. Why work 50 times as hard and 50 times as
long, when you can simply use a more effective methodology and increase your
skill level?
Direct response marketing has two huge “numbers” advantages over cold
prospecting. First, the numbers are much better. Infinitely less grunt work for
much greater return.
Second, direct response marketing has a built in tracking function, so you can
determine exactly how well each part of your sales mix is working. When you
can measure it, you can constantly improve it.
Disc 1, Track 3
The bunny sells Eveready Energizer batteries. And if he were a real salesman,
with territories and accounts and quotas, he’d be in a petting zoo by now.
Because clever and amusing as he is, he doesn’t make the numbers.
Now, these ads are often clever. They contain puns, funny tag lines, arresting
graphics, lots of white space, harmonious design elements, and absolutely no sales
power. Because it’s impossible to measure their effectiveness, they keep running.
The ad agencies and marketing firms know how to create beautiful ads and
commercials that stroke their client’s egos. Have you ever noticed how the
advertising industry loves to give itself awards based on everything except
whether the ads worked?
The buzzword in marketing today (2002) is branding. People will buy from
you, the theory goes, when the mention of your name gives them a predictable,
positive, warm, fuzzy feeling.
At some level, this is true. Branding is a shortcut. When Toyota comes out
with a new car, everyone assumes that it’s dependable and a good value. How
hard would Kia have to work to convince the public that its new offering will last
for 200,000 miles?
For another example, when Procter & Gamble makes a new laundry detergent,
you can be pretty sure it will at least get clothes clean. P & G isn’t likely to risk
coming up with electromagnetic laundry disks that change the polarity of your
water and magically draw dirt particles out of your underwear. And if they did,
people would assume, until proven otherwise, that it was a proven technology.
The issue is not whether to brand or not. In fact, you can’t help branding
yourself. You either do what you say or you don’t. You treat customers right or
you don’t. You honor your guarantees cheerfully or you don’t. You innovate or
you don’t. Your store is clean or it isn’t.
At this level, branding is just a measure of how congruent you are – how much
your actions and words look the same. It’s not bragging – it’s simply how you do
business.
The issue is whether to spend money pre-branding yourself to the vast universe
of people who will never be your prospects, or whether to target your brand
message to your prospects while you sell and deliver, at no additional cost or
effort.
Unless you are Coca Cola or Nike, you can’t afford to spend money putting
feel-good messages into the air. You must target your messages to your
prospects, and talk about them, not yourself. Because they don’t care about you.
They care about themselves.
Disc 1, Track 4
Lie #3: The Better Your Product or Service, the Better it Will
Sell
Don’t we wish it were true? “Build a better mousetrap, and the world will beat
a path to your door.” Right?
When you see people who believe this, it’s very sad. The very best, most
honest auto mechanic in town wonders why he struggles to stay afloat while the
chain store repair shop is always busy. It’s just not fair!
You see, your market usually can’t judge the quality of your stuff. You’re the
expert, they’re not. So the best and the worst often look just the same to them.
And until they experience the difference in quality, all they see is the
difference in price. And higher quality usually costs more. So the better products
and services are competing against cheaper products and services that can make
the same claims. And all the buyer sees is the price difference.
If you have a superior solution for your market, then you have a moral
obligation to market it as aggressively and successfully as you can. I’m not
talking about an obligation to yourself and your family to be successful and make
a lot of money. I’m talking about more than that. How would you feel if a family
member or friend got stuck with an unethical or inferior vendor just because you
couldn’t find an effective way to tell the truth?
Well, even if that won’t happen to your friends and family, why should it
happen to mine? Not marketing to the best of your ability, when you think about
it, is downright selfish, and you ought to be ashamed of yourself.
No, not you. You bought Leads into Gold. You understand your moral
obligation to your community. But I’m sure you know plenty of really good
people who feel awkward or sleazy when they market or sell their stuff. Please
convince them to do the right thing.
In fact, you could actually tell them to go get this kit, and learn how to do it for
themselves. I’ve given you permission to photocopy the transcript of this section
as many times as you like, as long as you keep the copyright information intact.
Now that you understand how important it is to market effectively, let’s begin
learning the techniques and skills that will enable you to end cold calling forever
and attract more business than you ever thought possible.
And we don’t believe most of what we hear. We correctly assume that sellers
are biased in favor of their own products and services, so we discount everything
they say. We’ve seen too many deceptive companies, corrupt politicians,
hypocritical religious leaders, drug-abusing athletes, and plagiarizing professors
to take anything at face value anymore.
We develop powerful filters to keep all this garbage out of our consciousness.
We only let in those messages that are really really really relevant to us: to our
needs, to our pains, to our desires, to our goals.
For an entire book on the subject, check out Seth Godin’s Permission
Marketing.
Desperation
The second obstacle is desperation – your own. Now you know you can’t get
permission to talk to your prospect if you don’t offer them something valuable. In
order to know what your prospect cares about, what they think is valuable, you’ve
got to focus on them, and not on yourself.
Now, it’s confession time. I was not a popular little kid. When I was little, I
spent most of my time with adults, not other kids. In elementary school I was
picked on, and had few friends (mostly other outcasts and victims). By the time I
discovered girls, I was pretty sure that none of them would have anything to do
with me. So the minute a girl was nice to me – not remotely interested, but
merely polite – I pounced. I instantly became such a pain, such a pathetic puppy
dog, such a desperate slob, that I chased them away.
People can sense desperation. It’s unattractive, and it clearly says, “I’m no
good. If I were any good, I wouldn’t be this desperate.”
When you’re desperate, you’re thinking about one thing: yourself. The
essence of marketing and dating and just about everything else is putting other
people first. Thinking about what’s important to them. Striving to see the world
from their eyes. One of Steven Covey’s 7 Habits of Highly Effective People is,
“First seek to understand, then to be understood.” Desperate people can’t do that.
An Example
I wrote the notes that this talk is based on in my public library. There were
about 50 other people there when I was writing, and I didn’t want to talk to any of
them. I was on a deadline. Writing was just about the hardest thing that I had to
do. So, I’m sitting there, I absolutely refuse to make eye contact, to smile, to
offer help to little old ladies carrying too many books through the door. I’m
armored against all these people, because they have nothing to do with my big
goal: to get this damn thing done. (Excuse my language.)
1. “Hey, excuse me. I sell life insurance. I’ve got a great deal on a 20 year
whole life policy. Stop what you’re doing and look at it right now.”
2. “Excuse me, I noticed that you have a laptop that isn’t plugged in. I sell a
laptop battery charger that completely recharges your battery when you squeeze
this rubber bulb five times. Would you like to try it, no obligation?
Both approaches are total interruptions. But the second one asks for my
permission based on an observed need. It’s about my needs, not the seller’s
needs. You’d better believe I would have squeezed that rubber bulb five times.
And even if I did need to increase my life insurance coverage, I would
instinctively recoil from the disrespectful approach shown by the life insurance
salesman in my example.
Think about it: Would you do business with someone who basically wanted to
use you to get what they want?
If you approach your prospects as a helper, asking for permission to solve their
problems, you’re communicating that you care about them.
Disc 1, Track 6
Save Time
I remember the worst week of cold calling I ever did. Projects were ending.
The economy was tanking. The top of the sales funnel was empty. I panicked.
So I researched 250 prospects online. I didn’t take the time to learn about the
companies (these were all small financial services firms in Manhattan). I didn’t
even bother with the names of my prospects. I didn’t have time.
• “Hi, this is Howard Jacobson, and this is the seventeenth voice mail
message I’ve left. Are you sure that you’re going to return my call as soon
as possible?”
Sound familiar?
Boy, I HATED how much time it took. I HATED how many times people
said “No” before one person said “Yes.” I HATED being lied to: “No, Ms.
Prospect is in a meeting and cannot take your call.” I HATED leaving dozens of
unanswered voice mail messages after the recording that went, “Leave me a
message and I’ll call you back as soon as possible.”
After all this, I found exactly three companies that needed what I was selling,
out of 250. I got two phone meetings with low level managers, and left voice
mail messages for three weeks with one decision maker, until I finally got her on
the phone and forced her to admit she was going with another vendor (because
she never would have told me if I hadn’t pushed). No new business.
attention on their particular needs, and I would have been talking with decision
makers, or at the very worst, lower-level employees directed by decision makers
to contact me.
Even more important than saving all that time, what if those companies had
called me? Would that have changed the dynamic and made it more likely that I
would have succeeded? You had better believe it. And that’s the second part.
When someone calls you, you’re automatically their first choice. You
represent the solution, and not one possible vendor of solutions. The business is
yours to lose. All you have to do is not screw it up.
Finally, when someone calls you, you get to use reverse psychology, or
“takeaway selling.” Takeaway selling is when you say things like, “I’m not sure
if we really can help you…. There are less expensive options that might be
sufficient for you…. Not everyone needs such a robust system…. I wasn’t
planning on taking any new clients right now….”
When the prospect call you, you get to position yourself as in demand. This
activates one of the most powerful instruments of influence, social proof. It goes
like this: If others want you, then you must be good. Whatever is scarce is more
valuable. Supply and demand. You get to charge a premium when the demand is
high and the supply of you is low..
Whoever has the fewest needs in a given situation will have the upper hand in
that situation, because they have the most options and the most flexibility. If your
prospect acts like they need your solution more than you act like you need their
business, then you have a much better chance of getting it, and at favorable terms.
But I would never have gotten there unless I had adopted that positioning
before it was the truth.
If you want to be treated like a successful person, then act like a successful
person acts. If you want to be treated like a saint, act like a saint acts. If you
want to be rich, act like a rich person acts. People will treat you exactly like you
feel you deserve.
Disc 1, Track 7
Track Accurately
The third principle of direct response marketing is the ability to accurate
determine the return on every single investment of your marketing campaign.
This is crucial for two reasons.
First, you can ruthlessly eliminate every investment of time and money that
doesn’t work. Second, you can ruthlessly test what’s working so that you
continually improve its effectiveness.
Can you imagine an investor putting their money into 20 stocks, and not
paying attention to the return? Which stocks went up? Which went down? I
dunno. I just like buying and selling stocks.
But that’s how image advertising works. You spend a ton of money on ads,
“create brand awareness” or raise public consciousness, and have no idea what the
effect is on sales or public behavior. As in the case of the battery bunny, you may
be increasing sales for your competitors. You just don’t know.
Then, due to a layout error, the headline was changed. One single letter was
added. And sales went through the roof. Know what the change was? Simply,
the first word was now “puts.” So the headline was, “Puts music into your life.”
Now the psychology of that is beyond this course, basically something gets done
for you, rather than you having to do it.
But the point is, the original ad was considered very successful. There was no
incentive to change it. It took what was essentially a random mutation to show
that the product’s potential was far greater than anyone realized. Direct response
marketing gives you the tools to test your message, your medium, and your offer
with almost no risk and with practically unlimited upside.
You’re not sure which headline will pull better in an ad or a sales letter? Try
them both and track results.
Are you unclear what the selling price should be for your product? Make two
different offers and see which one increases sales and/or profits.
Unlike ad agencies, who can be creative and more creative and more creative
still and not have any basis for their decisions except general information about
“cultural trends,” you make changes to your marketing by listening intently to
your market. I don’t care who you are – you’re not clever enough to know how
your market will respond to your offers before you make them.
That’s why the best marketers – even the best marketing consultants, who get
paid like $30,000 a day for their advice – test everything on a small scale before
rolling it out in a big way.
Disc 1, Track 8
Lead generation means that the primary objective of the marketing campaign is
to get qualified prospects to identify themselves to you. Note that the goal of the
first step is not to make a sale. In fact, it’s often to give something away. There
are two reasons for this.
First, despite what you may have heard about people not reading long sales
letters or copy-intensive advertisements, the fact is that selling in print often takes
a lot of words. The amount of line inches or airtime you need to sell a $150
product or service will often be prohibitively expensive if you’re broadcasting it
to the entire universe. And the higher the price point of your initial sale, the more
words you’ll need to make that sale.
Why is it so expensive? Because 99% of the people you’re reaching with you
ad or your commercial aren’t your prospects. But you have to pay to reach them,
even though you don’t want to.
So instead of buying enough space or time to tell your whole story, you buy
much less space or time to offer something of great value to your prospects at
very low risk. The deal is, they tell you that they’re interested and give you
permission to sell to them in exchange for the value that you give them first.
Second, your prospects will be much more open to your sales presentation
once they have gone to some effort to get it. People will go to great lengths to be
consistent, to act today in a way that validates the way they acted yesterday.
Once they have responded to your lead generation ad, they will continue to view
you in a positive light unless you blow it and give them reason not to.
In other words, having people call you reverses the burden of proof. When
you approach someone, you’ve got to convince them that you’re OK. When they
approach you for help, they’ve already convinced to a great extent that you can
help them. And all you have to do to reinforce their opinion is to do it – to
provide them great value.
So here is the entire system of lead generation in three simple steps. The rest
of this course is designed to help you get these three steps right.
There is kind of a Step 4, the back end, which we talk about, but it’s way
beyond the scope of what we’re going to get done here. But it’ll come into play
when we start looking at the calculations and the metrics (yes, there is going to be
a little bit of math here, but it’s nothing that you haven’t done in third grade, and I
promise you it won’t be painful).
A free report is my favorite for a bunch of reasons: it’s very cheap to produce
and mail (free, if it’s electronic), it can differentiate you from your competition in
terms of expertise and trust, and by educating prospects about solutions to their
problem, it can persuasively sell you and your product.
That’s it. The whole system. Do you see how it turns traditional prospecting
on its head? You no longer chase your prospects. They chase you. You’re no
longer desperate. You’re in demand.
The next thing we’re going to talk about is going to take you through the most
thorough and powerful marketing plan you’ve ever created. You’ll be tempted to
skip it – please don’t. The brain work you will do in crafting your message and
understanding your market will practically give you superhuman marketing
powers. Unless you understand what you offer and what people want, all the
tricks, tools, and techniques in the world will be nothing but weights on your
shoulders. Once you are clear about who you are, and what you offer, and why
your prospects should care, those weights turn into wings.
"Leads Into Gold does a very thorough job of walking you, step by
step, through a process of sharpening your sales message, putting it in
front of the right people, and getting them to take action."
"If you just follow Howard's simple system, I'm confident that your
efforts will be rewarded with more paying customers and greater
control of your destiny."
Perry Marshall
Perry Marshall & Associates
B2B Internet Marketing Guru
Seth Godin
Author
Permission Marketing
If you have never sold anything before in your life, this course will be
worth its weight in gold to you by saving you countless weeks, months
and years of frustration and wasted effort. Intermediate marketers are
going to find their knowledge base broadened rapidly and painlessly.
'Old pros' will find Howie's program to be a superb refresher course
and something they can give to employees, partners, friends and
family members who need to get smart about marketing fast.
Ken McCarthy
The "System" for Internet Marketing
http://www.the-system-seminar.com
'"I struggled for several years to figure out a way to get my message
out to potential clients. I tried everything from cold calls to
partnerships with CPAs and nothing seemed to get me off first base. I
knew that I could really help businesses improve their benefits and
spend less money, but couldn't find a way to reach customers. Then I
discovered the methods you teach in 'Leads into Gold,' and it changed
my business and my life.
"In the first two months alone I signed up two new clients! That might
not sound too good, but these were much bigger clients than I had
ever gotten before, and really about all I could handle at the time. In
fact, I even had to cut back the amount of marketing I was doing - it
was working too well!
"Using your methods, I've been able to build a terrific business made
up of exactly the type of clients I want. This stuff really works!"
Best regards,
Bernie Heer, CFP
Martinsville, New Jersey
"Someone just called me for a reference on Leads into Gold and I've
given you a rave review.
"I think it's been about 2 months since I started implementing your
ideas and about 1 full month of 'really trying.' So far in that month I'm
on track to add 60 prospects. That's in 1 month! And the cool thing is
that all of these people asked me for information. No cold calling!"
Wayne Schulz,
Wayne Schulz Consulting
Glastonbury, CT
“Leads into Gold has opened my eyes. Given me a whole new way to
look at advertising, which in the past I always turned my nose up
at. But given the information in Leads into Gold, I know this is the
way to truly advertise – with direct response advertising. And what’s
so great about Howie’s tool is that it gives you the step by step
procedure so you can do it yourself.
Marge A. Callahan
Vice President of Commercial Lending, Grand Bank
Hamilton, NJ
Roe Fisher
Real Possibilities, LLC
Cranbury, NJ
“An inspiration”
"Thank you for Leads into Gold, it has been an inspiration. I have
begun to develop the front end reports and a lower priced initial
product to promote a web hosting service for small public companies.
"You are a continual source of great information, and have been for
me a tremendous motivator. Thank you!"
“Now I thought I knew all there was to know about marketing – after
all, I’ve worked in the business for the last 15 years, and I’ve read and
listened to all the material that the so-called ‘world’s best marketing
gurus’ have produced.
“When I came across Leads into Gold, I hesitated for about two
months before I bought the program. And the reason that it took me
so long to purchase the program was because I wasn’t positive I
wanted to invest in something I was sure was going to be another
regurgitation of all the other marketing programs out there.
“And I’ll tell you what broke me down was Howard Jacobson’s strategic
follow-up system, that I found not only to be very intelligent and
effective, but also refreshing. Because based on my experience,
Working with many different types of businesses over the years, I find
that most companies all too often let selling opportunities slip through
the cracks. It was Howard’s marketing strategy and execution that got
me to buy. And he teaches you how to do this in the Leads into Gold
program, along with many other great things.
“When the program arrived, I spent the time to listen to the CD’s in
their entirety. And frankly, I haven’t stopped listening yet. I found the
content to be extremely informative and fresh.
Joe Cerbo
Pine Brook, NJ
“WOW”
"I am cruising around with notebook and tape recorder capturing all
the ideas you're helping me generate. I appreciate your 'step by step'
approach, there is a huge difference between general knowledge
(everywhere) versus concise actionable methods (what you've
provided). It's nice to have someone say 'sit down and do this first,
then...' as it cuts right through the clutter."
Carson Sweet
Principal Consultant
Security Methods, Inc.
Fairfax, VA
Why wait?
To stop cold calling now and forever, and to
attract more business than you can handle
through fun, respectful, and effective marketing,
click here to order Leads into Gold.
You have 60 days to return it for any reason,
and a full year to put it to the test. This offer
obligates me, not you. If you are not
delighted and thrilled with your results, I insist
on buying it back!