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Market Survey of
Market Survey of Long-Term Care Costs
Long-Term
Care Costs
MMI supports MetLife’s long-standing commitment to identifying emerging issues and innovative
solutions for the challenges of life. MetLife, a subsidiary of MetLife, Inc. (NYSE:MET), is a leading
provider of insurance and financial services to individual and institutional customers.
For more information about the MetLife Mature Market Institute, please visit:
www.MatureMarketInstitute.com.
Contact:
MetLife Mature Market Institute
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LifePlans, Inc.
LifePlans, Inc., a risk management and consulting firm, provides data analysis and information to the
long-term care insurance industry. The firm works with insurers, the federal government, industry
groups, and other organizations to conduct research that helps these groups monitor their business,
understand industry trends, perform effective advocacy, and modify their strategic direction.
Contact:
LifePlans, Inc.
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(781) 810-2412
www.lifeplansinc.com
© 2009 MetLife
Table of Contents
Executive Summary .................................................................................................4
iNursing Homes .................................................................................................................................. 4
iAssisted Living Communities .......................................................................................................... 4
iHome Care Services .......................................................................................................................... 4
iAdult Day Services ............................................................................................................................ 5
Overview .................................................................................................................6
iNursing Homes .................................................................................................................................. 6
iAssisted Living Communities .......................................................................................................... 6
iHome Care Services .......................................................................................................................... 9
iAdult Day Services ..........................................................................................................................10
Methodology ..........................................................................................................12
iNursing Homes ................................................................................................................................12
iAssisted Living Communities ........................................................................................................12
iHome Care Services ........................................................................................................................12
iAdult Day Services ..........................................................................................................................13
† The majority of facilities in Alaska charge the same rate for private and semi-private rooms. However, some facilities have only
a semi-private rate, which can sometimes be higher than the private rate in the remainder of the facilities surveyed.
4
The lowest average hourly rate of $13 for In 2009, “AL—Montgomery Area” had the
both home health aides and homemaker/ lowest average daily rate at $27, while “VT—
companions came from “LA—Shreveport Statewide” had the highest average daily rate
Area.” The highest average hourly rate for home at $150. Rates varied greatly, both locally
health aides came from “MN—Rochester Area” and statewide. However, it is important to
at $30, while the highest average hourly rate note that licensure requirements and other
for homemaker/companions came from “AZ— regulations vary from state to state and this
Phoenix,” “MN—Rochester Area,” and “WI— will account for some of these rate differences.
Madison Area” at $25. Also beginning in 2008, some home care
agencies have added an additional fuel
Adult Day Services surcharge or mileage fee on top of their base
Daily rates were obtained for adult day services. hourly rate. Finally, since some centers only
Adult day services national average daily rates provided hourly rates while others provided
increased by 4.7% from $64 in 2008 to $67 daily rates, hours of operation will affect
in 2009. calculated daily rates.
2008 Average
$191 $212 $3,031 $20 $18 $64
Rate
$ Change from
+$7 +$7 +$100 +$1 +$1 +$3
2008
% Change
+3.7% +3.3% +3.3% +5.0% +5.6% +4.7%
from 2008
2009 Median
$185 $205 $2,960 $20 $18 $61
Rate
6
Assisted living communities provide housing Oversight of assisted living communities is
for those who need help in day-to-day living, primarily in the hands of state governments
but who do not need the round-the-clock rather than under federal regulation. In
level of care found in nursing homes. Many 2007, several states strengthened existing
communities have nurses on staff and provide standards or implemented new standards for
health care monitoring. communities with residents with Alzheimer’s
disease or other forms of dementia. Some
It is currently estimated that more than 900,000 states increased training requirements for
Americans live in approximately 39,500 assisted staff or added disclosure requirements to
living residences in the United States.2 The prospective residents.
average age of an assisted living resident is
86.9 years old, and the average length of stay Depending upon their chosen level of service,
in assisted living is approximately 28.3 months.3 residents in assisted living communities may
have the following services offered:
Most assisted living communities create an
iCare management and monitoring
individual care plan for each resident that
details the services required. This plan is usually iHelp with ADLs
updated regularly to ensure that residents
iHousekeeping and laundry
receive proper care as their conditions change.
iMedication management
While the term “assisted living” is used in
iRecreational activities
many parts of the country, other common
terms include: iSecurity
iResidential care iTransportation
iPersonal care iTwo or more meals per day
iAdult congregate living care
Base Rates
iBoard and care The Market Survey of Long-Term Care Costs
iDomiciliary care reports on monthly base rates, therefore it is
important to know what services are included
iAdult living facility when choosing a community. Additional
iSupported care services may be offered on an à la carte basis,
thus impacting the overall cost of care once
iEnhanced care
someone actually resides in the community.
iCommunity-based retirement facility As residents age, they may experience a
iAdult foster care reduction in their capacities and require
additional services over time that were not
iAdult homes required when they entered the community.
iSheltered housing
As noted in the 2008 survey, fees for additional
iRetirement residence services can vary considerably by community
iService-enriched housing size. Regardless of size, base rate fees often
cover only some of the total costs of needed category. In 2008, 22% of the communities
assisted living services. Communities will vary surveyed were in the basic category, 59% were
on the number of services that are included in in the standard category, and 19% were in the
their base rate. inclusive category.
Beginning in 2008, information on 12 services Monthly base rate costs increase as more
provided by assisted living communities was services are included. In 2009, communities
collected and analyzed based on the number in the basic category cost an average of $2,740,
of services covered in the monthly base rate, a 4.6% decrease from 2008. Those in the
or services which are available on-site at standard category have an average base cost of
the community. $3,133, a 5% increase over 2008. Communities
in the inclusive category cost an average of
Communities were first categorized by the $3,469, a 3.4% increase over 2008. Figure 1
number of services included in the base rate. below illustrates the service categories, average
Communities that include five or less services base cost for the category, and percentage of
in their base rate were characterized as “basic,” communities that fall into each category for
those that provide six to nine services in their 2008 and 2009.
base rate were characterized as “standard,” and
those including 10 or more services in the base Consumers are often faced with a varied array
rate were considered to be “inclusive.” Of those of communities and services in a local area, and
surveyed in 2009, 14% of communities were in must make comparisons and decisions about
the basic category, 64% were in the standard communities which may have a significant
category, and 22% were in the inclusive financial impact on them. With this in mind,
$4,000
$3,469
$3,354
$3,133
$2,873 $2,985
$3,000 $2,740
2008
$2,000 2009
-4.6% +5.0% +3.4%
$1,000
$0
Basic Standard Inclusive
(5 Services (6 to 9 (10 Services
or less) Services) or more)
14% 64% 22%
8
consumers and financial advisors should of which charge an additional fee for this
consider carefully when making comparisons, service. The national average monthly base rate
and be especially mindful to gather information for Alzheimer’s and dementia care is $4,435
about services included in the monthly base ($53,220 annually). In 2008, the national
cost and the cost of services not included. average monthly base rate for Alzheimer’s and
When faced with paying thousands of dollars dementia care was $4,267 ($51,204 annually).
each month for care which will not be covered
by Medicare, even a few dollars in lowered costs
is attractive. However, it is in their best interests
Average Base Rate for
to make comparisons on total potential costs Alzheimer’s and Dementia Care
for equivalent levels of service, and not simply
on monthly base rates. $4,435 $53,220
Monthly Annually
For example, a community in the “basic”
Facilities with an additional fee for Alzheimer’s care.
category might cost $2,740 monthly, however
if additional services are needed, the monthly
cost might rise above what a community in the
“standard” or even “inclusive” category would Home Care Services
charge for the same amount of services. In The desire for families and friends to remain
2009, the average additional monthly cost for at home, or “age in place,” has created a diverse
providing assistance with ADLs or instrumental and dynamic home care service industry and a
activities of daily living (IADLs) not included in variety of service providers. Caregivers can be
the base rate, such as medication management, hired through an agency, registry, or privately,
is $347 for each service. and because every state has the authority to
license and regulate its home care agency
Some communities, particularly continuing system, there are often variations in licensure
care retirement communities (CCRC) offering requirements and regulations from state to
multiple levels of care from independent state. Medicare-certified agencies are the
living through nursing home care, also exception in that they must comply with
charge a one-time entrance fee ranging from federal regulations.
$60,000 to $120,000,4 and have additional
fees for items such as meal delivery to living Aging adults may choose to live on their
quarters, dementia care, or extra transportation own for many years. For people who develop
services. A growing number of states have chronic illnesses and other conditions, aging
begun covering assisted living costs for those in place often demands outside services,
low-income individuals who qualify through which can allow them to live as independently
Medicaid waiver programs, although most as possible in their own homes. Most
residents pay privately or through a long-term home care is non-medical care provided by
care insurance policy. paraprofessionals. However, some home care
can only be delivered by licensed health care
Fifty-nine percent of the assisted living professionals. Typically provided by nurses,
communities surveyed provide Alzheimer’s physical and occupational therapists, or
and dementia care for residents, half (52%) specially trained home health aides under the
direction of a physician or nurse, skilled care Care can be obtained in a social model, medical/
services at home are most often needed after health model, or a specialized model of adult
an acute event such as a hip fracture, when, day services. A social-model program provides
after discharge from a hospital, follow-up meals, recreation, and some basic health-related
rehabilitation services are needed at home. services. A medical/health-model program
provides social activities as well as more
Ongoing home care services, considered intensive health and therapeutic services such
custodial or supportive care, are usually provided as nursing services and rehabilitation therapy.
by individuals such as home health aides, A specialized program provides services only
homemakers, and companions. Home health to specific populations such as those with
aides are trained to provide hands-on care and diagnosed dementias.
assistance to people in their homes who need
help with ADLs (bathing, dressing, transferring, Although each program may differ in terms of its
eating, toileting, or continence). They are also features, these general services are offered by the
able to help with needed tasks such as cooking, majority of adult day services centers:
shopping, and laundry.
iSocial Activity
Interaction with other participants in planned
Homemakers or companions provide services activities appropriate for their condition(s)
that include light housekeeping, meal preparation,
transportation, and companionship. This type iTransportation
of care is often appropriate for those with Door-to-door service
Alzheimer’s disease or other forms of dementia iMeals and Snacks
who may be physically healthy but require Meals and snacks, including special meals for
supervision. Homemakers and companions are those with special dietary needs
not trained to provide hands-on assistance with
ADLs such as bathing and dressing. iPersonal Care
Help with toileting, grooming, and other
About three-quarters (73%) of the home health personal activities
care agencies surveyed provide Alzheimer’s iTherapeutic Activities
training to their employees, and almost all (98%) Exercise and mental interaction for all
agencies surveyed do not charge an additional fee participants
for patients with Alzheimer’s. About one-quarter
(27%) of the agencies surveyed have a 24-hour or Adult day services centers have been providing
live-in rate. care to those in need and have been assisting
caregivers for over 30 years. The National Adult
Adult Day Services Day Services Association (NADSA) estimates that
Adult day services provide health, social, and there are at least 4,600 adult day centers identified
therapeutic activities in a supportive group in the United States in their 2009 Census. This
environment for individuals with cognitive number reflects overall growth in the industry
and/or functional impairments. Some are from at least 3,400 identified in the National Study
freestanding centers or programs; others are of Adult Day Services conducted by Wake Forest
affiliated with a facility or organization such as a University School of Medicine in 2001–2002. More
nursing home, assisted living community, senior than 150,000 Americans participate in adult day
center, or rehabilitation facility. program services each day.
10
Current codes, laws, and regulations governing charge for transportation, the average one-way
adult day services are not uniform among the fee is $8.67.
states. Although many require licensure or
certification, they are not federally regulated. Almost all (95%) of the centers surveyed
Many states have different standards for social- provide services for those with Alzheimer’s
and medical-model programs. States also vary disease, with 2% of these charging an additional
widely in how they regulate or do not regulate, fee. Eighty-nine percent provide services
and how adult day services quote costs and for adults who are incontinent, 85% have a
charge fees. Vermont, for example, is the only nurse on staff, 86% dispense medications,
state that requires adult day services to charge 48% provide wound care, and 38% provide
an hourly rate rather than a daily or half-day rehabilitation services.
rate, which is common among most of the
centers in other states. Capacity at the centers surveyed range from
a minimum of two to a maximum of 400;
Most states have not established standardized the average capacity is 44. The average adult
criteria for admission or discharge, although participant to staff ratio is 6:1, with a maximum
most have provisions related to involuntary of 20:1.
discharge. In those cases, the participant’s care
needs exceed those the centers can provide or Costs will vary considerably depending on the
the participant presents a threat to himself/ level of services. Programs that operate using
herself, to other participants, or to staff. a medical/health model or a combination of
medical/health and social model have higher
More than three-quarters (79%) of the adult costs than those using a social model alone.
day services centers surveyed are open Monday Similar to what was found in 2008, in the 2009
through Friday, 6% are also open on Saturdays, survey, 16% of adult day services programs
and 13% are open seven days per week. Over surveyed operate using a medical/health model,
half (59%) provide transportation services to 29% operate using a social model, and 48%
and from the center, and, of these, 49% do not operate using a combined medical/health and
charge a fee for these services. Of those that social model.
12
Of those agencies that met the criteria, hourly geographic areas were expanded to meet the
private-pay rates were obtained for home criteria. Data from 1,210 centers were included
health aides. If the agency did not meet the in the tabulation.
criteria, another agency would be called
until a minimum of 15% of agencies, or five For this survey, the vast majority of centers
(whichever was greater) in that city/area or surveyed provided a daily rate for services.
statewide was obtained. In a significant segment, however, only
hourly rates and the hours of operation were
Agencies were also asked for hourly private- provided. This is especially true for facilities in
pay rates for companion/homemaker services. Vermont, which are mandated to report costs
If necessary, some unlicensed agencies were in that manner. In order to standardize the
also surveyed for companion/homemaker cost reporting across states, types of facilities/
services to fulfill the quota. Data from 1,496 services, and operating hours, this report
agencies were included in the tabulation. Costs used a “maximum daily rate” framework. In
for this survey were calculated for each service those cases where a daily rate was reported
provider in an area and aggregated to compute by the facility, that cost was used directly. In
a statewide average cost. cases where no daily rate was reported and
only hourly rates and hours of operation
Adult Day Services were reported, the daily rate was calculated
Callers to adult day services centers asked for by multiplying the hourly rate by the hours
the Director or a comparable professional. of operation. This reflects the maximum
Centers were called at random and were that a private-pay client could pay for a full
required to meet the following criteria: operational day of services, and the level of cost
for which they must conservatively plan should
iMust be licensed, if required by the state they or a care recipient require these services.
iMust provide the private-pay, daily or
hourly rate In a small minority of instances where a
center—usually affiliated with a nursing home
Of those centers that met the criteria, daily or assisted living community—operates on a
private-pay rates were obtained. If a center did 24-hour basis with no reported daily rate, or
not meet the criteria, another center was called provides 12+ hours of potential service, the
until a minimum of 15% of the centers or five average hours of operation for all other facilities
(whichever was greater) in that city/area or in that geographic MSA, or statewide were used
statewide was obtained. In some instances, local to calculate the daily rate for that facility.
Note: Adult Day Services in some states are subject to regulatory mandates for fees while those in other states are not.
Some are freestanding centers offering only daytime social model program services with minimum hourly stay
requirements. Others are affiliated with nursing homes offering more extensive medical services and charging higher
daily fees accordingly. In any case, there is no national standard for reporting fees and costs. In addition, centers often
offer a sliding scale for fees, and it is widely recognized that few clients actually remain for the entire time that a center
might be available for services.
This wide variety of circumstances and typical absence of a mandated fee and cost structure creates challenges in
reporting average costs for these services, and also for the consumer in planning for/paying for these often critical
services for both care recipients and caregivers.
First 3
Semi-Private Room Private Room
Zip Code
State Numbers Low High Average Low High Average
14
First 3
Semi-Private Room Private Room
Zip Code
State Numbers Low High Average Low High Average
First 3
Semi-Private Room Private Room
Zip Code
State Numbers Low High Average Low High Average
16
First 3
Semi-Private Room Private Room
Zip Code
State Numbers Low High Average Low High Average
First 3
Semi-Private Room Private Room
Zip Code
State Numbers Low High Average Low High Average
18
First 3
Semi-Private Room Private Room
Zip Code
State Numbers Low High Average Low High Average
First 3
Assisted Living Base Rate
Zip Code
State Numbers Low High Average
20
First 3
Assisted Living Base Rate
Zip Code
State Numbers Low High Average
First 3
Assisted Living Base Rate
Zip Code
State Numbers Low High Average
22
First 3
Assisted Living Base Rate
Zip Code
State Numbers Low High Average
First 3
Assisted Living Base Rate
Zip Code
State Numbers Low High Average
24
First 3
Assisted Living Base Rate
Zip Code
State Numbers Low High Average
First 3
Home Health Aide Homemaker
Zip Code
State Numbers Low High Average Low High Average
26
First 3
Home Health Aide Homemaker
Zip Code
State Numbers Low High Average Low High Average
First 3
Home Health Aide Homemaker
Zip Code
State Numbers Low High Average Low High Average
28
First 3
Home Health Aide Homemaker
Zip Code
State Numbers Low High Average Low High Average
First 3
Home Health Aide Homemaker
Zip Code
State Numbers Low High Average Low High Average
30
First 3
Home Health Aide Homemaker
Zip Code
State Numbers Low High Average Low High Average
First 3
Adult Day Services Daily Cost
Zip Code
State Numbers Low High Average
32
First 3
Adult Day Services Daily Cost
Zip Code
State Numbers Low High Average
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Adult Day Services Daily Cost
Zip Code
State Numbers Low High Average
34
First 3
Adult Day Services Daily Cost
Zip Code
State Numbers Low High Average
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Adult Day Services Daily Cost
Zip Code
State Numbers Low High Average
36
First 3
Adult Day Services Daily Cost
Zip Code
State Numbers Low High Average
38
55+ HOUSING: BUILDERS, BUYERS, AND BEYOND 39
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