ASHLEY HOUDYSCHELL

215 S. ROOSEVELT ST., BLOOMINGTON IN, 47408

(317) 289-6091 A.HOUDY@GMAIL.COM

EDUCATION
Indiana University, Bloomington, IN
Bachelor of Arts Graduated May 2013
Major: Psychology
Minor: History
GPA: 3.2/4.0

Noblesville High School, Noblesville, IN

Academic Honors Diploma Graduated May 2009
GPA: 3.6/4.0

SPECIAL SKILLS

5+ years experience with customer service in the food & beverage industry (specifically coffee), as well as
sales and promotion
Skilled at developing professional, friendly relationships with customers
Strong communication skills, both verbal and written, learned from years of communicating with coworkers
Ability to adapt to new situations quickly, as well as listen to and implement direct feedback
Skilled in Microsoft Office (Word, Excel, PowerPoint, Access), Photoshop, social media networking, and
maintaining websites and blogs
Average typing speed of 90 WPM
Experience working 1-on-1 with children with developmental disabilities, specifically autism
Professional Crisis Management Practitioner 2 certified

WORK EXPERIENCE
Reach High Consulting & Therapy, 2101 W. Tapp Rd., Bloomington, IN
Behavioral Therapist
(May 2013 current)
Supervisor: Morgann Eickhoff, Program Manager (may not contact employer at this time)
Worked 1-on-1 with clients on the autism spectrum varying in age and levels of functioning, teaching
behavior management, ADL skills, cognitive learning, and social skills
Attended HABA conference in fall 2013 to update knowledge and skills in area of Applied Behavior
Analysis
Attended optional monthly trainings to advance knowledge and skills
Daily communication and team work with other therapists, Lead Therapists, Program Manager, and
Director
Researched, created, and taught weekly social skills lessons to a small group of clients
Participated in community outreach
Soma Coffeehouse & Juice Bar, 1400 East 3rd St., Bloomington, IN (July 2011 May 2013)
Barista & Sales
Supervisor: Bob Costello, Owner (812-333-7334)

Trained to promote and sell different products (coffees, teas, etc.) through various methods
Crafted beverages (both unique and by recipe), sold products, and ran sales programs on the computer
Coordinated and communicated with outside businesses and persons to enhance sales
Coordinated daily with other employees to best serve customers in a fast-paced environment
Constant multi-tasking while remaining professional, energetic, creative, and motivated

The Copper Cup, 1400 East 3rd St., Bloomington, IN (September 2010 July 2011)
Barista & Sales
Supervisor: Leichen Foster, Owner (812-345-7946)
The Copper Cup was taken over by Soma Coffeehouse & Juice Bar in July 2011; employment was
continuous. The same duties and skills listed above apply.
Indianapolis Indians, 501 W. Maryland St., Indianapolis, IN 46225 (April 2010 August 2010)
Promotions Team Member
Supervisor: Brian McLaughlin, Game Entertainment & Production Manager (317-269-3542 ext. 299)
Coordinated and executed promotions and designs during events/games
Cooperated and collaborated with co-workers in order to execute activities
Created and enhanced guest excitement and positive experience, as well as garnered sales
Engaged in customer service/experience skill set to communicate with and direct guests effectively
Noble Coffee & Tea, 933 Logan St., Noblesville, IN 46060 (September 2007 August 2009)
Barista & Sales
Supervisor: James Howard, Owner (317-773-0339)
Managed the shop independently during single-person shifts in busy, demanding environment
Responsible for opening, closing, and maintaining cleanliness of the shop
Promoted and sold products
Gained knowledge of specific products in order to successfully create and maintain sales