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Frequently Asked
Questions!
MASTERS SWIM
ETS / TRI CLUB
2010 Winter
Programs
Part of growing up is taking HOURS OF OPERATION
good care of yourself so you can Monday to Friday 5:00 am to 11:00 pm
Saturday 6:00 am to 10:00 pm
enjoy a long and healthy life. Sunday 7:00 am to 10:00 pm
Holidays 7:00 am to 10:00 pm
A
building is no different. Right now, a major
focus for Talisman Centre is renewing the Swim Lanes (effective Jan. 1, 2010)
facility so that we can continue to play a A minimum of 2 swim lanes will be open
vital and vibrant role in sport and wellness in for public use during the following times:
Calgary. But just because one of Calgary’s most Monday 5:00 am to 2 pm & 8 pm to 11 pm
iconic structures is getting a facelift in 2010, it Tuesday 5:00 am to 11 pm
doesn’t mean you can’t enjoy Calgary’s best facility Wednesday 5:00 am to 2 pm & 8 pm to 11 pm
without interruption! Thursday 5:00 am to 11 pm
Friday 5:00 am to 2 pm & 8 pm to 11 pm
During our 2010 facility enhancement project, Saturday 11:30 am to 10 pm
which begins with the closure of the aquatics side Sunday 7:00 am to 10 pm
of the building on January 1st, you’ll still have
access to:
Gymnasiums (effective Feb. 28, 2010)
Monday to Thursday 1 pm to 4:30 pm
• Two 25 metre pools Friday 1 pm to 6 pm
• Expansive cardio and weight training in our Saturday 6 am to 11 am
Fitness Centre Sunday 7 pm to 10 pm
• Two gymnasiums
• Group Fitness classes Please Note: Beginning MARCH 1, 2010
• A 20-person hot tub There will be No drop-in ADMISSIONS
• Nutrition Services available after 3pm and NO LATE RATE
• Personal Training drop-in Admissions will be AVAILABLE.
• Aquatics Personal Training Members only from 3pm to close daily!
• Endurance Training Systems (ETS)
• Talisman Centre’s Triathlon Club
• Youth Summer Sport Camps Contacts for Talisman Centre’s 2010
Facility Enhancement Project:
• The Roof Replacement Project – Call 311
While you’re enjoying the facility next year, or e-mail 311contactus@calgary.ca
you’ll be getting a new roof, along with other • Talisman Centre Customer/ Operations
improvements that will ensure Talisman Centre Inquiries – 403-233-8393
remains Calgary’s biggest and best sport • Media inquiries on the roof replacement
Dennis Urquhart, Communications,
and wellness facility. Check us out online at Community Services and Protective
MoreThanAGym.com, and to learn more about Services, The City of Calgary –
our roof replacement and facility enhancement 403-268-2912
project, visit www.talismancentre.com/2010. • Media inquiries on Talisman Centre
Operations Robin Mitchell, President
and Chief Operating Officer, Talisman
Centre – 403-233-8393
Senior (60+)
You may not be a kid anymore, but you may just feel like one at Talisman Centre!
You know that a healthy lifestyle is more important than ever and Talisman Centre has everything you’ll need to keep fit and
have fun doing it. Join one of our many drop-in group classes, or work at your own pace in our fitness centre. Try your hand
at yoga, or take a spin on one of our stationary bikes. Discover what you can do at Talisman Centre.
Youth (13-17)
You’re young and carefree – well, almost carefree.
You care about playing sports, having fun, and keeping yourself healthy. Whether you like basketball, swimming, diving,
badminton, dancing, volleyball, kickboxing – or just about anything else you can think of – if you want to hang out and do
what you love, you won’t find a better place than Talisman Centre!
WORKPLACE
Ask us if your employer is part of our great annual monthly rates for company memberships!
Bronze Pricing 5-14 Employees Adult $57 Family $95
Silver Pricing 15-54 Employees Adult $55 Family $90
Gold Pricing 55-79 Employees Adult $53 Family $85
Platinum Pricing 80+ Employees Adult $48 Family $75
Continuous Plan* $62.00 $42.00 $49.00 n/a n/a n/a n/a $103.00 $57.00 $95.00
Annual Prepaid $699.00 $459.00 $549.00 $449.00 $159.00 $129.00 n/a $1,199.00 $649.00 $1,099.00
Single Month & $109.00 $69.00 $99.00 $59.00 $39.00 $29.00 $119.00 $229.00 n/a n/a
10-Card Passes
Drop-In** $12.50 $8.00 $10.50 $7.50 $5.00 $3.50 $13.50 $25.00 n/a n/a
**Beginning MARCH 1, 2010 there will be no drop-in ADMISSIONS available after 3pm and
NO LATE RATE drop-in Admissions will be AVAILABLE. Members only from 3pm to close daily!
4. What if I don’t get back to you within that two month period?
If you don’t notify us when you want to reactivate your membership before the two-month time
period is up, you will no longer be eligible for the 2009 prices.
For hours of operation, swim lanes and gym availability see inside front cover.
For program availability and non-availability in 2010 see page 4.
Seriously investing in your personal best. 403-233-8393 www.talismancentre.com/2010 7
Executive Membership FAQs
1. I would like to continue to use the facility during renovation. What locker rooms are available
during this time?
As of March 1st, the executive locker rooms will become part of our public locker rooms for 2010.
All executive members can access available temporary drop-in public lockers during facility
enhancement for as long as their membership is valid (See maps pages 12-13 for temporary
locker room location).
4. If I don’t make a decision when you contact me how long will my spot be held?
You will have up until April 1st, 2011 to contact us about whether or not you want to reactivate
your executive membership. If we don’t hear from you by this time you will forfeit your spot to
the next member on the list.
5. If I decide to cancel my membership will I have to go on the waitlist with everyone else?
Yes, you will be put on the waitlist.
7. I’m currently an executive member who has paid for the executive locker room longer than
it is open for. Will I get my money back?
Within the next few months we will be going through all of our executive memberships and
issuing refunds for those members who have paid for their executive membership beyond the
locker room closure date of January 31st, 2010.
8. I understand Talisman Centre has negotiated referral agreements within partner facilities
that will accept me as an executive member during renovation. What are the costs and
where can I find more information about this option?
The three facilities we have agreements with are the Bow Valley Club, Bankers Hall Club, and
Fitness on 5th. For details and contact info see advertisments next page.
Whether you’re looking for personal training, amateur Village Square and Southland both offer a wide
sports training, drop-in fitness (or something variety of registered and drop-in programs,
completely different) our experts are here to help you individual and team training and day camps.
set your goals, get you on tract and keep you going!
Looking for an active and fun way to spend a day?
Excited? So are we! Find out all the nitty gritty on Safe, affordable, accessible and oodles of fun, the
Cardel Place’s amenities, services and programs at City of Calgary leisure centres have something for
www.cardelplace.com or call us at 403-532-1013. everyone.
4. Will there be any daytime children’s classes running in conjunction with Group Fitness so I can
still work out and have my child looked after?
No, there will not be any children’s classes running in 2010 other than Summer Sport Camps.
6. You finally have a consistent program with good Childcare staff. How are you going to get
them back?
We love our staff, and we don’t want them to go far! Human Resources may be redeploying
Childcare staff elsewhere in the facility during the construction phase of our facility enhancement
project, which could mean they may not leave at all. Childcare will resume in the year following
construction, and we will do everything in our power to get our team back. We are actively working
with our Human Resources department to ensure that sufficient incentive and retention strategies
are in place such that our excellent people will return as soon as Childcare resumes.
ELEVATOR
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CALGARY FOUNDATION
AQUAPLEX UPPER LEVEL
SERVICE
DESK PROFILE
ROOM
FIT ZONE
STAIRS TO MEZZANINE
(CARDIO MACHINES /
FITNESS TESTING)
SPORTS MEDICINE CENTRE
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CALGARY FOUNDATION
AQUAPLEX LOWER LEVEL
8. When will I know who is teaching the Group Fitness classes at Talisman Centre in 2010?
The experience providers at Talisman Centre will be working with our current instructors over the
coming weeks and months in order to determine the teaching schedules for 2010. Our website will
have the most up-to-date information.
10. Where can I get more information about Group Fitness in 2010?
The schedule below will be valid from February 16 - December, 2010. A Christmas schedule
will be available in November 2010. Please direct all inquiries regarding Group Fitness to
info@talismancentre.com, or use the contact form on our website. You may also call Customer
Service at (403) 233-8393 and ask to speak to the Dryland Manager.
Maximum Step
9:00 9-10 am
Yoga
1:15 1:15-2:15 pm
Maximum Step
5:15 5:15-6:15 pm
5:15-6:15 pm
3. Will the available times to access nutrition services be affected by the reduced space?
Not at all. Appointments are scheduled on an individual basis, with consideration as to what works
best for both the client and Dietitian. Nutrition services will continue to be offered in a confidential
location within the building.
Volunteers FAQs
1. What will happen with Talisman Centre volunteers?
The decision has been made to suspend the volunteer program at Talisman Centre during 2010.
The volunteer program will remain as it currently operates until the tent closure on February 28,
2010.
Group Training
If you have a group of 2 to 4 friends with a common fitness goal in mind, whether it’s weight
management or sport-specific training, our Training Coaches will motivate you while you motivate
each other. Reach your goals together, working in a fun and challenging environment.
8 sessions 12 sessions 24 sessions
2 people: $286 Member $396 Member $714 Member
$316 Non-member $436 Non-member $786 Non-member
3 people: $236 Member) $300 Member $480 Member
$262 Non-member $330 Non-member $528 Non-member
4 people: $187 Member $237 Member $405 Member
$206 Non-member $260 Non-member $447 Non-member
All rates are per person. Expires after one year.
Nutrition
Goal Setting 1 1
Initial Consultation 1 1
Nutrient Analysis 1 1
Customized Meal Template 1 2
Personal Training
Customized Training Session 4 8
Flex Sessions* 4 8
*Option to choose training or nutrition sessions. Call for more information 403-355-1281
3 months 6 months
Services $1000 $1650
Program Design
12 weeks ✔
24 weeks ✔
Testing
Body Composition Analysis 2 3
One of the following:
Cycling Lactate OR Running Lactate Testing 2 3
Features
Exclusive access to the Athletic Training Zone ✔ ✔
Facility membership for duration of package ✔ ✔
Unlimited athlete-initiated email/phone
communication with coach ✔ ✔
One-on-one coaching sessions 4 8
Nutritional counseling session 1 2
Use of stationary bicycle trainers for cycling ✔ ✔