Structure overview

Members of Cabinet
Assurance
Family Services
Street
Scene
Adults and
Communities
Commissioning
Group
Education and Skills
Strategic Commissioning Board (SCB)
Legal Service
Re: Development and
Regulatory Services
The Barnet
Group
Members
CSG
Members of Cabinet
Leader of the Council
Environment Housing
Public
Health
Safety and
Resident
Engagement
Adults
Customer
Access and
Partnerships
Planning
Deputy Leader
and Resources
and Performance
Education,
Children and
Families
SCB
Chief Executive
Strategic Director for
Communities
Strategic Director for Growth
and Environment
Chief Operating O!cer and
Director of Finance
Members
Assurance
Members SCB
Assurance Director
Operational
Assurance
Assistant Director
Head of Internal
Audit and Corporate
Anti-Fraud
Head of
Governance
Commissioning Group
SCB
Head of
Information
Management
Family and
Community Wellbeing
Lead Commissioner
Enterprise and
Regeneration Lead
Commissioner
Later Life Lead
Commissioner
Schools, Skills and
Learning Lead
Commissioner
Housing and
Environment Lead
Commissioner
Commissioning
Strategy Assistant
Director
Head of
Customer Strategy
and Programmes
Head of
Communications
Head of Finance
Public Health
Lead
Commissioner
Commercial and
Customer
Services Director
Deputy Chief
Operating
O"cer
Head of
Programme and
Resources
Delivery Unit: Adults and Communities
SCB
Adults and Communities
Director
Adults Social Care
Assistant Director
Community Well-being
Assistant Director
Head of Integrated
Care Older and
Disabled People
Head of
Care
Quality
Head of Social
Care
Commissioning
Head of
Prevention
and Wellbeing
Head of
Community
Safety
Head of
Registration and
Nationality Service
Head of Integrated Care
Learning Disability and
Mental Heath
Delivery Unit: Family Services
SCB
Family Services Director
Early Intervention and
Prevention Assistant
Director
Childrens Social Care
Assistant Director
Head of Youth
and Community
Head of Early
Intervention
Head of Service
Commissioning and
Business Improvement
Head of
Safeguarding and
Quality Assurance
Head of
Assessment and
Children in Need
Head of Children in
Care and Provider
Services
Delivery Unit: Education and Skills
SCB
Education and
Skills Director
Head of Inclusion
and Skills
Head of Education
Partnership and
Commercial Services
Delivery Unit: Street Scene
SCB
Street Scene Director
Head of Waste
and Recycling
Head of Parks, Street
Cleaning and Grounds
Maintenance
Head of Business
Improvement
Head of Contract
Management
Delivery Unit: Legal Service
SCB
Service Manager
Commercial
Team Leader
Contracts, Procurement
and Information
Team Leader
Planning and
Regeneration
Team Leader
Employment
and Governance
Team
Leader
Property
Head of Legal Practice
Joint Legal Service
Service Manager
Litigation and Social Care
Team Leader
Litigation
and Adults
Team
Leader
Social Care
Team Leader
Litigation
Legal
Practice
Manager
Re: Development and Regulatory Services
Partnership Director
Operations Director
Business Development
Director
Customer Service
Director
Director of Place
Commercial Lead Finance Lead Programme Lead
The Barnet Group Executive and Senior Management Team
Chief Executive
Director of Business Services Head of Housing Services
Head of
Business
Improvement
Head of New
Business
Head of
Operations
(Environment)
Head of Operations
(Customer Services)
Head of
Operations
(Property)
Chief
Management
Accountant
Operational
Asset
Manager
Head of
Housing
Options
Head of
New Build
Care and
Support
Department
The Barnet Group Care and Support
Head of Care
and Support
Community Services
Coordinator at
Supported Living
Manager,
Flower Lane
Manager,
Rose Morrison
Valley Way Short
Breaks Service
Manager
Community
Services
Coordinator at BILS
Business
Support Team
Manager
Sheltered and
Housing Support
Manager
Assist
Manager
Community Services
Coordinator at
Community Space
Customer and Support Group (CSG)
Transformation Director
Communications
Lead
Head of
Design
Authority
Head of
Insight
Head of Programme
Management O!ce
Operations
Manager
Partnership Director
Finance Director Operations and Commercial Director
Schools
Services
Manager
Transformation
Manager
Change
Manager
Customer
Services Director
Head of
Estates
Finance
Assistant
Director
Human
Resources
Director
IT
Director
Head of
Procurement
Operations
Revenues and
Benets
Director
Head of
Corporate
Programmes
Leader of the Council: Member of the Cabinet

Councillor Richard Cornelius

email: leader@barnet.gov.uk
Cabinet Member for Environment: Member of the Cabinet

Councillor Dean Cohen

email: cllr.d.cohen@barnet.gov.uk
Cabinet Member for Housing: Member of the Cabinet

Councillor Tom Davey

email: cllr.t.davey@barnet.gov.uk
Cabinet Member for Public Health: Member of the Cabinet

Councillor Helena Hart

email: cllr.h.hart@barnet.gov.uk
Cabinet Member for Safety and Resident Engagement:
Member of the Cabinet

Councillor David Longstaff

email: cllr.d.longstaff@barnet.gov.uk
Cabinet Member for Adults: Member of the Cabinet

Councillor Sachin Rajput

email: cllr.s.rajput@barnet.gov.uk
Cabinet Member for Customer Access and Partnerships:
Member of the Cabinet

Councillor Robert Rams

email: cllr.r.rams@barnet.gov.uk
Cabinet Member for Planning: Member of the Cabinet

Councillor Joanna Tambourides

email: cllr.j.tambourides@barnet.gov.uk
Deputy Leader and Cabinet Member for Resources & Performance:
Member of the Cabinet

Councillor Daniel Thomas

email: cllr.d.thomas@barnet.gov.uk
Cabinet Member for Education, Children and Families:
Member of the Cabinet

Councillor Reuben Thompstone

email: cllr.r.thompstone@barnet.gov.uk
Chief Executive: Barnet
to lead the strategic management of the Council to ensure
quality and best value for money
to be the Council's principal policy and business adviser
to be the managerial leader, ensuring that the employees of the
Council deliver the agreed objectives and priorities
to take the statutory responsibilities of Head of Paid Service.
Andrew Travers
email: andrew.travers@barnet.gov.uk
Strategic Director for Communities: Barnet
to set the overall outcomes for the council and to develop
commissioning strategies which deliver the overall strategy set
by the Leader and Cabinet as part of the SCB
the development of commissioning strategies for a broad and
signicant set of community-related areas including public
health, family and community wellbeing, care for children and
adults, and Schools, Skills and Learning
to work collaboratively across a complex, multi-agency
environment with a wide range of partners to ensure the
Council achieves integrated outcomes for residents of Barnet.
Kate Kennally
email: kate.kennally@barnet.gov.uk
Strategic Director for Growth and Environment: Barnet
to set the overall outcomes for the council and to develop
commissioning strategies which deliver the overall strategy set
by the Leader and Cabinet as part of the SCB
lead the development of commissioning strategies for a broad
and signicant set of environmental and business-related
areas including local infrastructure, and the Borough's
environment and economic re-generation
to work collaboratively across a complex, multi-agency
environment with a wide range of partners to ensure the
Council achieves integrated outcomes for residents of Barnet.
Pam Wharfe
email: pam.wharfe@barnet.gov.uk
Chief Operating Officer and Director of Finance: Barnet
to set the overall outcomes for the council and to develop
commissioning strategies which deliver the overall strategy set
by the Leader and Cabinet as part of the SCB
role of the Council's statutory Chief Finance Ofcer and s151
Ofcer with responsibility for ensuring that the Council
operates within required nancial policies and procedures to
ensure the efcient and appropriate use of public mone
leads the management of all critical retained functions that
support the Council's operation including elements of HR,
Finance, Communications, Information Management,
Programme and Resources and Commercial functions.
Chris Naylor
email: chris.naylor@barnet.gov.uk
Assurance Director: Barnet
Is responsible for the direction of the Assurance group:
has a lead responsibility to ensure the council meets the
highest standards of governance, risk management, probity
and the democratic processes
ensures that sound governance principles are embedded
across the organisation and its partners
functional areas of responsibility include internal audit, risk
management, anti-fraud, elections, governance and the direct
link for members in terms of allowances and training and
development.
Maryellen Salter
email: maryellen.salter@barnet.gov.uk
Head of Governance: Barnet
supporting decision making structures Council, Executive and
Scrutiny
adhering to Constitution and good governance principles
member development and support.
Andrew Nathan
email: andrew.nathan@barnet.gov.uk
Operational Assurance Assistant Director: Barnet
corporate anti-fraud
internal audit
risk assurance process.
Clair Green
email: clair.green@barnet.gov.uk
Head of Internal Audit and Corporate Anti-Fraud: Barnet
internal audit responsible for implementing and delivering
the internal audit plan for the year and directing resources to
that end
anti-fraud responsible for setting the approach to anti fraud,
including training across the council on fraud related
prevention and detection strategies.
Caroline Glitre
email: caroline.glitre@barnet.gov.uk
Commercial and Customer Services Director: Barnet
lead the councils major contractual relationships on behalf of
the Strategic Commissioning Board
be the lead negotiator
ensure that the performance of all delivery units (external,
arms length and internal) is effectively managed
lead the team that manages the councils major commercial
relationships
lead the development of the councils commercial strategy
and advise Lead commissioners and internal Delivery Unit
Leads on commercial strategy related to commissioning.
Claire Symonds
email: claire.symonds@barnet.gov.uk
Deputy Chief Operating Officer: Barnet
lead the short, medium and long term business planning
process pulling together commissioning plans and budget
setting activity
act as a policy lead for Barnets operations and technical
elements of the commissioning process
ensuring that the appropriate resources are put in place to
support the programme of activity agreed by the
Commissioning Group and that this programme is efciently
and effectively run to deliver change.
John Hooton
email: john.hooton@barnet.gov.uk
Public Health Lead Commissioner: Barnet
leading health improvement and reducing health inequalities
health protection
public health support to health service commissioning and
joint commissioning
providing public health knowledge and intelligence.
Andrew Howe
email: andrew.howe@barnet.gov.uk
Family and Community Wellbeing Lead Commissioner: Barnet
early intervention, prevention and childrens social care
working age adults social care
community safety
libraries.
James Mass
email: james.mass@barnet.gov.uk
Enterprise and Regeneration Lead Commissioner: Barnet
promoting enterprise and working with the business
community
growth & regeneration projects including Colindale / Grahame
Park, Brent Cross / Cricklewood, Stonegrove / Spur Road,
Dollis Valley, West Hendon and Mill Hill
Strategic Planning and Development Management
trading standards and licensing.
Cath Shaw
email: cath.shaw@barnet.gov.uk
Later Life Lead Commissioner: Barnet
Lead commissioner for people aged 55 and older focusing on
strategic planning and developments for current and future
generations which promote and support healthy independent
lifestyles, keep people connected to their families and communities
and provide targeted good quality affordable care when the need
arises.
Karen Ahmed
email: karen.ahmed@barnet.gov.uk
Schools, Skills and Learning Lead Commissioner: Barnet
high quality and appropriate education provision from early
years through to post-16 opportunities for young people
activity to promote and support an appropriately skilled
workforce to meet the needs of the local and other
economies.
Val White
email: val.white@barnet.gov.uk
Housing and Environment Lead Commissioner: Barnet
Environmental Services (including waste, street scene and
green space services)
public and private sector housing (including Barnet Homes
and Private Sector Housing Regulation)
Cemeteries and Crematoria
Highways and Transport
Environmental Regulation.
Declan Hoare
email: declan.hoare@barnet.gov.uk
Commissioning Strategy Assistant Director: Barnet
links together the work of each of the lead commissioners to
support the delivery of cross!cutting outcomes, strategies and
commissions
identies and delivers solutions to problems across the
system, in relation to both the development and delivery of
commissions
acts as an advisor to the Chief Executive and provides a
single point of contact for keeping them updated on issues,
problems and developments across the organisation.
Stephen Evans
email: stephen.evans@barnet.gov.uk
Head of Customer Strategy and Programmes: Barnet
lead for the Councils relationship with our residents and policy
lead for the Councils customer strategies
act as a programme director for a wide range of customer
focused projects that have Council-wide and borough-wide
impacts
be responsible for the Councils key strategic relationships
with partners with regard to improving customers
experiences across their interaction with public services in
Barnet
deputise as required for Commercial & Customer Services
Director.
Kari Manovitch
email: kari.manovitch@barnet.gov.uk
Head of Programme and Resources: Barnet
oversight of all council programmes and projects, including
reporting
initiation and authorisation of new projects
support internal programme and project boards
management of the Directors Executive Ofce.
Tom Pike
email: tom.pike@barnet.gov.uk
Head of Information Management: Barnet
Information Management
Freedom of Information / Data Protection
Geographical information services (GIS).
Jenny Obee
email: jenny.obee@barnet.gov.uk
Head of Finance: Barnet
acts as retained client to the nance function in CSG and
supports the contract management of the outsourced
provider in relation to nance
provides nancial analysis and advice when it is not
appropriate to call upon the outsourced provider
acts as the operational lead for the nance and business
planning process and co-ordination of this bringing together
nance and commissioning activity.
Anisa Darr
email: anisa.darr@barnet.gov.uk
Head of Communications: Barnet

TBC
email:
Adults and Communities Director: Barnet
has accountability for translating corporate objectives into the
successful development and delivery of medium term
operating plans in collaboration with other delivery units and
partners
is a lead for Adult and Community Services and identies/
manages stakeholders to develop effective collaborative
working arrangements to achieve high quality customer-
focused service outcomes
promotes the delivery of integrated health and social care
services through the Barnet Health and Wellbeing Board and
the Barnet Clinical Commissioning Group.
Dawn Wakeling
email: dawn.wakeling@barnet.gov.uk
Adults Social Care Assistant Director: Barnet
leads the delivery of all adult social care services and disability
services, ensuring that there is effective assessment of local
needs, and delivery of a range of local services to meet
needs, user and carer choice and adhere to quality and
regulatory standards
provides professional leadership for Adult Social Care
functions, including workforce planning for social care staff
both within the council and within provider organisations
acts as the senior manager overseeing the contract and
relationship with Your Choice Barnet and is the designated
lead for the Section 75 Integrated Learning Disability
Agreement with the NHS.
Karen Jackson
email: karen.jackson@barnet.gov.uk
Community Wellbeing Assistant Director: Barnet
takes the lead responsibility for ensuring that there is an
effective Safer Communities Board with a clear work plan and
to regularly liaise and brief the Cabinet Member with
responsibility for Community Safety on the Safer Communities
Partnership in Barnet
leads the development of social care commissioning plans
which deliver the medium-term nancial strategy objectives for
adult social care, promotes joint commissioning with the NHS
and achieves the objectives set by the Commissioning Group
ensures that there is effective information and advice on adult
social care and wellbeing services, and specically leisure
services, to support the delivery of the Barnet Health and
Wellbeing Strategy and to ensure a universal information and
advice offer is in place for Barnets diverse residents.
Mathew Kendall
email: mathew.kendall@barnet.gov.uk
Head of Integrated Care Older and Disabled People: Barnet
leads the management of all services for older people and
physically disabled people for the council
provides a high quality multi-disciplinary social care service to
older and disabled people that promotes independence,
choice and control
carries out key responsibilities including safeguarding adults at
risk, best interests assessments and the Deprivation of Liberty
Service.
Jon Dickinson
email: jon.dickinson@barnet.gov.uk
Head of Care Quality: Barnet
to improve and assure the quality, practice, safety and
safeguarding of our direct work with users and families and
external providers
to encourage continuous improvement and learning
throughout our service and beyond.
Marie Bailey
email: marie.bailey@barnet.gov.uk
Head of Integrated Care Learning Disability and Mental Heath:
Barnet
Learning Disability Teams (health and social care staff) East
and West
Mental Health (Social Care staff)
Transitions Team.
Rob Nicholls
email: rob.nicholls@barnet.gov.uk
Head of Social Care Commissioning: Barnet
commissioning
business improvement (change management, business
systems and risk and business continuity), and
Right to Control.
Rodney DCosta
email: rodney.dcosta@barnet.gov.uk
Head of Prevention and Wellbeing: Barnet
Commissioning
Business Improvement (change management, business
systems and risk and business continuity), and
Right to Control.
Andrea Breen
email: andrea.breen@barnet.gov.uk
Head of Community Safety: Barnet
delivery of community safety related services and strategy
deliver customer nancial affairs services, which includes the
payment and monitoring of Direct Payments
managing the Delivery Units invoices and payments
responsibility for deputyship / appointeeship.
Kiran Vagarwal
email: kiran.vagarwal@barnet.gov.uk
Head of Registration and Nationality Service: Barnet
leadership and development of the statutory service for the
registration of births, deaths and marriages within Barnet
to ensure that Barnet Council provide a pleasurable and
memorable Citizenship Ceremony offer to all new British
citizens resident in the Borough
to develop the discretionary Nationality and Settlement
Checking Services and consider other services, in partnership
with the Home Ofce, that enhance the customer experience
and provide additional income streams for the Council.
Mark Rimmer
email: mark.rimmer@barnet.gov.uk
Family Services Director: Barnet
promote the early intervention and family support model in
respect to the Troubled Families agenda with the councils
statutory partners to improve outcomes and reduce the
burden to public services for Barnets most vulnerable families
to safeguard the most vulnerable children and the community
through ensuring that all OFSTED recommendations are
acted on and that the council with its partners can
demonstrate its safeguarding arrangements are robust
ensure the council is able to discharge its responsibilities for
young people who are on remand
responsible for the councils performance in respect to
adoption in line with the Governments strategy
a member of the Childrens Trust Board and the Safeguarding
Board and provide leadership and direction.
Nicola Francis
email: nicola.francis@barnet.gov.uk
Early Intervention and Prevention Assistant Director: Barnet
leads on childrens health issues and oversees the
effectiveness of commissioned health services
identies and manages opportunities to reduce demand for
high intensity services
leads operational partnership relationships.
Duncan Tessier
email: duncan.tessier@barnet.gov.uk
Childrens Social Care Assistant Director: Barnet
children in need of safeguarding and protection
children in care and care leavers
quality assurance, child protection conferencing and I act as
the local authority lead for the Barnet Safeguarding Children
Board
workforce development and domestic abuse
Multi Agency Safeguarding Hub (MASH).
Jo Pymont
email: jo.pymont@barnet.gov.uk
Head of Youth and Community: Barnet
all youth and community related services for the council,
including youth justice functions, youth services, careers, skills
and learning opportunities
libraries, sports, arts and play opportunities
youth participation, the voice of the child and youth awards
including Duke of Edinburgh.
Flo Armstrong
email: flo.armstrong@barnet.gov.uk
Head of Early Intervention: Barnet
Early Years
MAST
Troubled Families
Business Support.
Janet Diamond
email: janet.diamond@barnet.gov.uk
Head of Service Commissioning and Business Improvement: Barnet
business support, including data management and analysis,
payments, communications
service level strategy and commissioning.
Elaine Tuck
email: elaine.tuck@barnet.gov.uk
Head of Safeguarding and Quality Assurance: Barnet
has responsibility for providing support to the local Childrens
Safeguarding Board and is the lead for other safeguarding
and partnership work
manages the child protection conference and children in care
review systems
responsible for the management of child protection allegations
against staff
leads and is responsible for the quality assurance framework
for childrens social care, early intervention and prevention
services.
Johanna Moses
email: johanna.moses@barnet.gov.uk
Head of Assessment and Children in Need: Barnet
Referral and Assessment social work teams (the front door)
including the hospital team and the MASH
Children in Need social work teams holding long-term child
protection cases and court proceedings
social work services to disabled children and their families
CAMHS social work
Family Group Conferencing.
Carolyn Greenaway
email: carolyn.greenaway@barnet.gov.uk
Head of Children in Care and Provider Services: Barnet
children in care and care leavers
fostering and adoption, including kinship care and private
fostering
internal residential units
placements and other services associated with looked after
children, including contact
Corporate Parenting.
Shirley Gounder
email: shirley.gounder@barnet.gov.uk
Education and Skills Director: Barnet
promote strong leadership to support the family of schools to
adapt to new funding regimes and models of governance
lead ofcer for managing the relationship with schools for
meaningful communication and two-way feedback, and
performance monitoring
accountable for school services remaining competitive in the
market place and develop a wider role in the provision of
school and education support services
responsible for discharging the councils duty linked to raising
the participation age and post-16 education
a member of the Childrens Trust Board and the Safeguarding
Board
ensures the right leadership capacity is in place to lead the
provision of high quality education in the borough
championing the views of parents and vulnerable children.
Ian Harrison
email: ian.harrison@barnet.gov.uk
Head of Inclusion and Skills: Barnet
manages the education psychology service
manages provision of Specialist Advisory support for physical,
sensory and autistic spectrum conditions, to provide the best
care
oversees SEN and Learning Difculty and Disability placement
and transport management, along with provisioning short
breaks and respite care for disabled children
responsible for Special Education Needs assessment,
preparation of statements, monitoring and reviewing
outcomes to ensure alignment to the councils mandate.
Penny Richardson
email: penny.richardson@barnet.gov.uk
Head of Education Partnership and Commercial Services: Barnet
school place planning
traded services
school admissions
school catering.
Alison Dawes
email: alison.dawes@barnet.gov.uk
Street Scene Director: Barnet
all street-based maintenance operations
parks and open spaces
refuse and recycling collection services
parking enforcement.
Lynn Bishop
email: lynn.bishop@barnet.gov.uk
Head of Waste and Recycling: Barnet
refuse collection service
recycling collection service
clinical waste service
skip service.
Jason Armitage
email: jason.armitage@barnet.gov.uk
Head of Parks, Street Cleansing and Grounds Maintenance: Barnet
street cleansing operations
grounds maintenance operations streets
tree inspection and maintenance streets and parks
parks and open spaces grounds maintenance, infrastructure
and policy.
Jenny Warren
email: jenny.warren@barnet.gov.uk
Head of Business Improvement: Barnet
responsible for addressing operational issues and applying a
strategic solution for future proong
responsible for the commissioning of services and contract
management
accountable for monitoring local contracts.
TBC
email: @barnet.gov.uk
Head of Contract Management: Barnet
manages the Street Lighting PFI contract
manages the parking contract
provides advice on highways matters to the Commissioning
Group
manages the transport and eet function.
TBC
email: mike.mitchell@barnet.gov.uk
Head of Legal Practice Joint Legal Service: HB Law
heads the joint legal practice HB Public Law, for the boroughs
of Barnet and Harrow.
Jessica Farmer
email: jessica.farmer@harrow.gov.uk
Service Manager Commercial: HB Law
Matthew Adams
email: matthew.adams@harrow.gov.uk
Service Manager Litigation and Social Care: HB Law
Sarah Wilson
email: sarah.wilson@harrow.gov.uk
Team Leader Contracts, Procurement and Information: HB Law
Stephen Dorrian
email: stephen.dorrian@harrow.gov.uk
Team Leader Planning and Regeneration: HB Law
Abiodun Kolawole
email: abiodun.kolawole@harrow.gov.uk
Team Leader Employment and Governance: HB Law
Linda Cohen
email: linda.cohen@harrow.gov.uk
Team Leader Property: HB Law
Ian Goldsmith
email: ian.goldsmith@harrow.gov.uk
Team Leader Litigation and Adults: HB Law
Lanna Childs
email: lanna.childs@harrow.gov.uk
Team Leader Social Care: HB Law
Sarah Johnson
email: sarah.johnson@harrow.gov.uk
Team Leader Litigation: HB Law
Paresh Mehta
email: paresh.mehta@harrow.gov.uk
Legal Practice Manager: HB Law
Serena Clarke
email: serena.clarke@harrow.gov.uk
Partnership Director: Re
Board Director of Re
has overall accountability for the successful delivery of
development and regulatory services for Re within the London
Borough of Barnet.
Ian Tomkinson
email: ian.tomkinson@capita.co.uk
Director of Place: Re
overall ownership of the contract commitments and
deliverables for Regeneration for the Capita/Barnet JV
Company in relation to the DRS contract
to sustain positive partnerships with elected Members to
ensure service priorities are effectively implemented and that
Members are able to undertake their strategic monitoring role.
Steve McDonald
email: steve.mcdonald@capita.co.uk
Operations Director: Re
responsible for overall business performance of the DRS
contract (core services, business cases and non-core
business growth).
Alun Parfitt
email: alun.parfitt@capita.co.uk
Business Development Director: Re
responsible for business development of both new and
existing client bases in order to secure delivery of the
Aspirational Growth plans
interfacing with project delivery teams to ensure smooth
transition/handover from initially Winning Work to Project
Delivery.
Mike Hainge
email: mike.hainge@capita.co.uk
Customer Service Director: Re
responsible for the continued development of the customer
interface with the council and its citizens and will co-ordinate
such activity with the CSG contract
the councils advocate for service performance quality across
the DRS service regular service reviews, client engagement,
customer engagement
develops and assists with implementation of improvement
initiatives.
Bill Murphy
email: bill.murphy@capita.co.uk
Commercial Lead: Re
charged with the translation of all commercial commitments
into operational solutions and ensuring these are clearly
communicated to named individuals for them to take action;
including any proposed contract changes
holds the commercial relationship with the council and
manages the reporting of performance.
Martin Gillett
email: martin.gillett@capita.co.uk
Finance Lead: Re
responsible for the maintenance and reporting of the nancial
accounts and how this translates into the business case
nancial commitments and timelines
nancial performance through the Prot and Loss accounts.
Kiran Chohan
email: kiran.chohan@capita.co.uk
Programme Lead: Re
responsible for running and monitoring the programme of
business cases and commitments that form part of the Re
contract
provides critical support to the shaping of business cases,
action plans and Annual Service Plans through clear direction,
technical challenge and coaching for those charged to deliver
these.
Leighton Nicholas
email: alun.parfitt@capita.co.uk
Chief Executive: The Barnet Group
Tracey Lees
email: tracey.lees@thebarnetgroup.org
Director of Business Services: The Barnet Group
Troy Henshall
email: troy.henshall@thebarnetgroup.org
Head of Housing Services: The Barnet Group
Derek Rust
email: derek.rust@thebarnetgroup.org
Head of Business Improvement: The Barnet Group
David Thomas
email: david.thomas@thebarnetgroup.org
Head of New Business: The Barnet Group
Mike Gerrard
email: mike.gerrard@thebarnetgroup.org
Chief Management Accountant: The Barnet Group
Laura Awosile
email: laura.awosile@thebarnetgroup.org
Operational Asset Manager: The Barnet Group
Mandy Dunstan
email: mandy.dunstan@thebarnetgroup.org
Head of Care and Support: The Barnet Group
Karen Patten
email: karen.patten@thebarnetgroup.org
Head of Operations (Environment): The Barnet Group
Elliot Sweetman
email: elliot.sweetman@thebarnetgroup.org
Head of Operations (Customer Service): The Barnet Group
Kevin Turnpenney
email: kevin.turnpenney@thebarnetgroup.org
Head of Operations (Property): The Barnet Group
David Hann
email: david.hann@thebarnetgroup.org
Head of Housing Options: The Barnet Group
Kate Laffan
email: kate.laffan@thebarnetgroup.org
Head of New Build: The Barnet Group
Martin Lippitt
email: martin.lippitt@thebarnetgroup.org
Manager, Flower Lane: The Barnet Group
Lyn Huddleston
email: lyn.huddleston@thebarnetgroup.org
Manager, Rose Morrison: The Barnet Group
Richard Buckman
email: richard.buckman@thebarnetgroup.org
Valley Way Short Breaks Service Manager: The Barnet Group
Leanne Graham
email: leanne.graham@thebarnetgroup.org
Business Support Team Manager: The Barnet Group
Jane Surtees
email: jane.surtees@thebarnetgroup.org
Sheltered and Housing Support Manager: The Barnet Group
Bridget Mullins
email: bridget.mullins@thebarnetgroup.org
Assist Manager: The Barnet Group
David Fitt
email: david.fitt@thebarnetgroup.org
Community Services Coordinator at Supported Living:
The Barnet Group
Shirley Sanderson, Michelle Dunham & Rachel Hammond
Community Services Coordinator at BILS: The Barnet Group
Damian Browne
email: damian.browne@thebarnetgroup.org
Community Services Coordinator at Community Space:
The Barnet Group
David Sewell, Debra Egan & Andrew Pardon
Partnership Director: CSG
responsible for managing Capitas partnership with the
London Borough of Barnet
leads and guides the management teams in CSG to make
sure the partnership is strong and delivers on its promises.
Mark Wyllie
email: mark.wyllie@capita.co.uk
Transformation Director and Deputy Partnership Director: CSG
responsible for the transformation of CSG services, to make
sure the solutions are effective for the council and residents
Deputy Partnership Director for CSG.
Robert MacDougall
email: robert.macdougall@capita.co.uk
Finance Director: CSG
overall responsibility for any nancial issues, risk management
and reporting for the CSG contract.
Tom Evans
email: tom.evans@capita.co.uk
Operations and Commercial Director: CSG
responsible for the daily operation and delivery of CSG
services, includes service performance and improvement
works closely with the councils commercial team to address
any nancial or contract queries or issues.
Anna Earnshaw
email: anna.earnshaw@capita.co.uk
Transformation Manager: CSG
accountable for ensuring the CSG transformation projects are
properly integrated to deliver within the agreed time, quality,
cost and risk expectations
overall responsibility for delivering PMO services to the CSG
transformation leadership and projects.
Jon Farley
email: ed.temple@capita.co.uk
Communications Lead: CSG
responsible for marketing, communications, PR and
stakeholder engagement, across Capitas partnership with the
London Borough of Barnet
works with the partnership, Capita and the council to enhance
and protect the partnerships reputation, and to promote
better understanding and awareness of the services.
Natasha Dodds
email: natasha.dodds@capita.co.uk
Head of Design Authority: CSG
responsible for making sure solutions to transform services
are integrated, and deliver the vision for the council and
partnership.
Ed Temple
email: ian.haywood@capita.co.uk
Head of Insight: CSG
responsible for supporting CSG services and the councils
Commissioning Group with analysis on Barnet and its
residents
helps the council and Capita to understand how services can
be delivered in a more efcient and effective way.
Ewa Lemarechal
email: ewa.lemarechal@capita.co.uk
Change Manager: CSG
responsible for the delivery of an integrated change
management programme to support the transformation of
CSG services.
Nik Doyle
email: nik.doyle@capita.co.uk
Schools Services Manager: CSG
the key liaison between school headteachers, business
managers, and Capita traded services to schools.
Kim Garrood
email: kim.garrood@capita.co.uk
Head of Corporate Programmes: CSG
assure that commissioned projects achieve the targeted
outcomes.
Matthew Waters
email: matthew.waters@capita.co.uk
Operations Manager: CSG
responsible for assisting the Operations Director with the daily
operation and delivery of CSG services, includes service
performance and improvement.
Barry James
email: barry.james@capita.co.uk
Head of Programme Management Office: CSG
collates and provides management information to the Senior
Management Team, so they can effectively make decisions
based on facts
administrates some of the tools in use on the programme
such as Sharepoint and Aspyre.
Dave Jenner
email: rav.singh@capita.co.uk
Customer Services Director: CSG
overall responsibility for the delivery of the transformation
programme for customer services
ensures that the programme is meeting the contractual
commitments.
Tracy Osman
email: tracy.osman@capita.co.uk
Head of Estates: CSG
overall responsibility for the performance of the Estates Team
delivery of the day-to-day service as well as the
transformation programme.
Natalie Reynolds
email: natalie.reynolds@capita.co.uk
Finance Assistant Director: CSG
responsibility for the nance service provided to the Council
provision of advice and support to budget managers, the
wider Council and a number of schools
nancial reporting
the closure of accounts
providing the accounts payable and income collection
services
treasury and pension fund management
supporting the Councils medium term nancial planning and
wider projects.
Phil Brown
email: phil.brown@capita.co.uk
Human Resources Director: CSG
takes the lead on developing the Councils workforce strategy
and dening the future shape of the organisation
focuses on workforce performance, management practice
and team development as well as implementing cultural
change and transformation.
Mark Grimley
email: mark.grimley@capita.co.uk
IT Director: CSG
overall responsibility for all ICT delivery and operation for the
CSG and Re contracts in Barnet.
Goy Roper
email: goy.roper@capita.co.uk
Head of Procurement Operations: CSG
overall responsibility for leading the Procurement
transformation change as part of the CSG contract.
Chris Dawson
email: chris.dawson@capita.co.uk
Revenues and Benefits Director: CSG
responsible for all back ofce activity relating to claims for
Housing Benet and Council Tax Support
billing and collection of Council Tax and Business Rates.
John De La Rue
email: john.delarue@capita.co.uk