I am a senior IT professional with over 25 years of mainframe programming experience. I have used APS, COBOL, JCL, CICS, DB2, IMS, ISPF/SDSF, VSAM, and TSO for analyzing, coding, testing, and support of application software. I have assisted in high level estimates and technical design and have created specifications, test cases, and test plans.
Technical Summary
Hardware: IBM 3090, IBM Mainframe Operating System: MVS/XA-ESA, Windows 7 Languages: APS, COBOL, COBOL II, DL/1, JCL, OS JCL Software: Abend Aid, ACCESS/DB2, CICS, ClaimCheck, COBOL, COBOL II, DB2, DL/I, DumpMaster, Endevor, IMS DB/DC, ISPF/SDSF, MFS, MQSeries, QMF, RACF, SmartSuspense, SmartTest, Syncsort, TSO, VSAM, Xpeditor, Zeke
Education BS, East Carolina University
Experience
TM Floyd & Company 09/94 04/14 Systems Consultant
On assignment at BlueCross BlueShield of South Carolina: 09/94 03/14 Assigned to the membership system from 9/94 4/98 and 3/03 4/11 and the claims system (entry through online system) from 5/98 3/03 and 5/11 3/14 Provided test and production support for claims (entry through online systems) or membership Assisted team members with research Participated in on-call rotation for nights and weekends Took ownership of, researched, and closed assigned test defects and production tickets Closed issues by explaining the process/results to the customer or documenting and possibly estimating and/or writing specifications for changes Worked on changes and new processes needed as clients were moved from an old system onto the DB2 Membership system Wrote specifications, created test cases and test plans, coded, tested, held code walkthroughs, implemented, and verified assigned changes Attended meetings at all levels of development (high level estimate, scope, design, code/test) as assigned Assisted with high level estimates including PCMH (Patient Centered Medical Home) changes and PCMH ITS (Interplan Telecommunications System) Assisted with technical design including PCMH vendor
Linda Spires mainframe programmer analyst Contact cell number 803-331-1857 Page 2
Experience TM Floyd & Company Systems Consultant On assignment at Blue Cross Blue Shield of South Carolina: (continued) Developed new processes and worked on time-sensitive projects including the CAREMARK online system to use exchanges, EOB (Explanation of Benefits) simplification, PCMH batch claim creation from a vender file, notes for claims screens (replaced vender system with in-house system), State MUSC 3 Tier, and Unique Carrier Codes/Exchanges Wrote and tested mainframe/web interfaces using MQSeries by running SOAP U/I XML and by entering data on the web including BCA (Blue Cross Association) mandated Patient Review of Physicians and a new process to view mainframe data on a desktop system Implemented changes for batch and online, and programs which were both Developed and taught DB2 and claims system classes Developed and maintained documentation including acronym definitions, claim membership error research, DB2 coding and debugging tips, membership DB2 use in the claims system, patient matching in the claims system, QMF notes, and a spreadsheet (excel) to keep up with multiple development regions Gathered How To notes over a span of almost 20 years for research, training, and reference purposes Acted as mentor for new programmers Acted as Team Lead for approximately 2200 hours of programmer time (official TL too busy) Served as an Endevor approver for claims Received Consultant of the Year award in 1999 Served as the TM Floyd & Company site manager for up to 30 consultants Used IBM Mainframe, IBM PC, MVS, Windows 7, ACCESS/DB2, APS, CICS, ClaimCheck, COBOL, COBOL II, DB2, DL/1, DumpMaster, Endevor, IMS, ISPF/SDSF, JCL, MQSeries, QMF, RACF, SmartSuspense, SmartTest, Syncsort, TSO, VSAM, Xpeditor, and Zeke
South Carolina National Bank, merged into Wachovia Bank 01/76 02/94 Completed computer courses and moved into programming in 1981 Supported a mortgage loan vendor system and assisted with conversion to a different mortgage loan system during a bank merger Supported Mastercard and Visa releases and in-house credit card systems Provided test and production support Participated in on-call rotation for nights and weekends Interviewed customers, then designed and helped create an online credit card COBOL/IMS system to replace manual systems Acted as Credit Card Expert, then as Team Lead