Re-Source

Communication tools to enhance cross-

sectoral cooperation and networking
Training Course

Hollk, Hungary

05/08/2014 12/08/2014







We are glad to invite you to our international training course named ReSource,
organised by Creative Space Training Centre financed by the Youth in Action
Program. The training course will take place in Hollk, Hungary 5-12 of August
2014. In this letter you will find all the information what you have to know in order
to participate in the program. We gladly answer all your questions and are looking
forward to see you in Hungary!

Who is this course for?
This course is for young people who play a key role in their communities: e.g. youth
workers,educators, trainers, mentors, coaches, members and leaders of project teams,
organisations, communities, who work with groups and teams of diverse
backgrounds: e.g. cultures, social groups, geographical backgrounds, generations,
organisational cultures.
Themes:
-Communication tools and techniques useful in NGOs and youth work
-Team work with the use of communication skills, styles & tools
-Cross-sectoral communication to enhance networking and recognition

What is the purpose of the training?
- To improve your performance in communication and create flow in cooperation.
- To improve communication skills and key competences in order to improve the
quality of direct, group-based and individual youth work and local-level
networking in a multicultural and cross-sectoral context.
- To give space, provide information and encouragement to actions and project
ideas to be realised in the Erasmus+ Programme.

What skills I can improve here?
- listening
- observation
- body language and the use of physical space
- identifying and stepping over thoughts and emotions
- creating and maintaining the connection in communication
- practicing different communication styles
- choosing your words
- forming your message and getting it through

What is our training approach?
Shortly: instead of talking on the WHAT, we focus on the WHO and practise the
HOW
In other words: we switch focus from general knowledge to personal skills and
attitude.
In detail:
Everyone has their unique way of thinking and expressing themselves. We will start
with exploring the elements of your style. You can explore your personal and
cultural patterns sets of elements of which your thinking and behaviour is
composed. By exploration you can understand better how you function in human
interaction. You also develop your observation, listening and your sense for these
elements and you can identify better how other people function in relation to you.
This is the level of knowing and we believe, this is available for all.
From here we want to go further: to the level of DOING. We will practice these
elements as techniques, to understand how they work and to acquire them as skills,
this way widening your personal resources. With more elaborate skills you will be
more effective in your communication this brings a new quality into the groups,
teams, communities where you are active, creates a better flow and increases
performance.
By training we mean constant action and practicing in an accumulative cycle of
learning like sportspeople do: exercising, reflecting upon and evaluating the
outcome, adding new techniques to the ones we already have and practicing,
practicing, practicing. We will do these according to the principles of non-formal
learning, like learning by doing and active experimenting. Techniques and best
practices from NLP, team coaching and group dynamics, synergy trainings, and over
15 years of experience of the trainers and the support staff.


What will you do for 8 days?
You will participate in a variety of processes: workshops and games from
theatre&dance, art and outdoor, simulations and structured exercises, all focused on
cooperation. Some of them you may find playful and funny while others can be deep
and serious. Some of them involves physical movement, others thinking and talking.
Some may take place outdoors, some might involve direct, live contact with the local
community.
You will practice techniques in couples, trios, and small groups which will be re-
mixed each time. The trainer and the assisting team will present the techniques to be
practiced, explain theories and show videos to provide a background to the
techniques. They will guide the processes, facilitate the reflection and debriefing
sessions.
What you experience and learn here depends highly on the level of your active
participation as a member of the group. We will start from the basic elements of
communication (e.g. using your voice) and lead towards the more complicated
situations: e.g. presentation skills, non verbal communication, use of gestures.
DAY 1-2
After the introduction of the program we will work on individual and non verbal
communication. We will work mainly individually and in couples, trios and small groups.
You will learn about what communication is in your daily life with personal specific
examples and case studies, and also experience and define different ways of getting and
receving information. We will work with our senses, voice and body with lot practise from
the basis. On the third day you will have the chance to practise all this knowledge in a
different context with new people.
DAY 3-4
Days 3-4will be mainly about group exercises and verbal communication. You will practise
how to communicate in a big group, how to lead or being led by others. You will work with
different communication and working styles and sense of humour, how to be concrete in
communication and expression, how to ask questions in order to get the information what
you need. In these three days we will go outside more times.


DAY 5-6-7
In these days you will put in context everything you will have learned so far in the training.
You will make a presentation about your NGO using all the skills you learnt and practising
new presentation skills, and you will all challange yourself with locals by specific
assignments about communication. We will invite experts from the business and
government sectors to consult and coach the presentations.
DAY 8
On the last day we will evaluate the program and prepare for going home, plan how you can
implement the knowledge in youth work in your home country.
Time schedule
8:00 9:00 Breakfast
9:30 12:45 Program
13:00 14:00 Lunch
14:30 17:45 Program
18:00 19:00 Dinner
19:30 22:00 Program

What results can you have?
As a result of this course you may become skilled to:
- communicate more effectively with individuals in groups, in a variety of
situations
- recognise your own style of communication and thinking
- adapt to the communication, thinking and humour styles different from yours
- practice inclusion on the daily level
- create a flow in cooperation
- improve your performance as a team member or leader
- enjoy interaction
- have the impact you want to have
- perceive diversity as opportunity

How does it connect to your activity at home?
Non-formal education, youth work and civic activity has different levels of
recognition in different parts of Europe. In most countries, especially in Central-
Eastern Europe and the Balkans, great initiatives have emerged in the past decade,
constantly facing a few challenges common to all of them:
- multicultural project teams
- generation gaps
- social exclusion
- recognition of youth work, non-formal learning, civic activity and volunteering
- networking with organisations who have priorities and procedures different
from yours (e.g.mayors office, other NGOs, schools, grant program agencies)
- low cross-sectoral cooperation

Analysing needs and experiences we came to the conclusion that in situations like
the ones above, mostly the goals and wanted results are clear, however, the start is
unclear or skipped.
From here we asked the question: how to create a clear start? As intervention point,
from which change can be catalysed, we chose communication skills and the
behaviour of the person, you, who wants have an impact.
In the course we will not discuss these issues on the general level, neither we offer
solutions or models to handle them. There are plenty of courses and materials
available to do so. We encourage you to bring your specific examples and case
studies into the course, as a tool, to be used in order to work with yourself.
By improving your own skills of communication you may become
- more effective in handling the challenges your organisation or community is
facing
- able to inspire and support other people in doing so.

What is the language of the training course?
The working language of the course will be English, in a simple, easy-to-understand
style.

Who will guide the training?
The program will be guided by Krisztina Gyry, youth worker, personal
development trainer and coach, with 16 years of expereince in trainings and 22 years
in multicultural projects. She will be assisted by an international team of volunteers.
The programn will get professional support from Egyesek Youth Association which
is active on the international youth field for 16 years.

DATE

Arrival days 4th August until 16:00 Budapest
Start of the program 5th August9:30 Hollk
End of the program 12th August 22:00 Hollk
Departure day 13th August until9:00

Arrivals and departures:
We are asking you to arrive on the date given above, to BUDAPEST!
We organise a common bus for you from Budapest to Hollk, and the way back
from Hollk to Budapest.
From the bus station in Budapest you need at least one hour to get to the airport. Do
NOT book your ticket earlier (if you are confirmed)

You are not allowed to leave the 8 days long program earlier or come later, or to
miss parts of the program.

A trip to Budapest or other touristic venues of Hungary is NOT part of the program.
If you would like to visit these places, arrange your travel in a way that you come 1-2
days earlier than the program start sor you leave later. If you arrive 1-2 days earlier
or leave later, please arrange your own accommodation for the extra time and be
aware that the Youth in Action grant does not support it.


Venue
The TC will be in Hollk, in the countryside of Hungary, 100km from Budapest.
The village is situated in the north of Hungary and it is part of the UNESCO World
Heritage. During the program you will see the surroundings: the Cserht Hills and
the villages of the Palc culture (www.holloko.hu).
The accomodation and the program will be in the youth training center Creative
Space (www.kreativ-ter.hu). There are bedrooms for 4-6 people with its own shower
and toilette each. We have wireless internet, with limited access. There is NO
washing machine.
The house and the garden is rented as a whole for the time of the TC, in order to have
it as a home for you and to have the full privacy of the group. Light housework will
be done by the group as well a daily cleaning, keeping the house tidy, and the
cleaning of your own rooms.

Only bedsheets and pillows with cover are provied. Please bring your own towels
and sleeping bags.
- 1 blanket with cover + 1 towel can be rented: 10/person
Creative Space has a limited number of blankets, not enough for a whole group. If
you need one, let us know in advance in your application form, we will inform you
whether we can provide you one or not.
COSTS
Egyesek covers the following costs:
- accommodation
- food
- the costs of the program
- 70% of the travel costs of foreign participants, according to the conditions
described in the attachment.
- visa costs according to the conditions described in the attachment.


Participants cover the following costs:
- The rest (30%) of your travel costs from your living place to the program venue.
- Your own insurance


Participants contribution:
- 80 /participant
To be paid in cash in on arrival.
- We organised a common bus for you from Budapest to Hollk(on 4th August)
and after the end of the training from Hollk to Budapest (on 13
h
August) it has
a cost. It is 2000 HUF and it is has to paid on arrival in HUF. It is sligthly cheaper
and more comfortable than public transport.
The procedure and the conditions of the reimbursement is described below in the
attachment nr.1. Please read it carefully and if you have questions, contact us in
advance.

REIMBURSEMTNT

In the grant we will receive a certain amount of money for this purpose, which we
are not allowed to exceed. These amounts are based on the costs our partner
organizations told us when we wrote the application. Amounts given are for return
tickets between your place of living and Hollk.
We reimburse public transport tickets and taxi costs from Budapest or from cities
where you change transportation only if they fit into your limit and you bring the
invoices of them.

Country
No. of participants
from these countries
(all together)
100% of travel costs
/person
70% of travel costs
/person
Hungary/Kreatv Tr 4 0 0
Romania/Synergy
Romania Association
4 200 140
Armenia/Armenian
Progressive Youth
4 500 350
Croatia/Syncro 2 150 105
Georgia/Helping Hand 5 500 350
Lithuania/COFA 3 450 315
Italy/Vedi Napoli 2 250 175
Jordan/Jordan Youth
Innovation Forum
5 500 350
Greece/YMCA
Thessaloniki
3 400 280

What to bring:

In case you were confirmed and you are coming to the exchange, there are certain
things to bring. There are certain clothes we ask you to bring with you for your
physical safety, personal hygiene of yourself and the other members of the group.

- Casual warm and sport clothes for outdoor and indoor activities
- Backpack or smaller bag
- Raincoat
- Waterproof outdoor shoes
- Sleeping bag
- Towels
- Your own medicines


Documents

- passport or other official ID
- all original invoices and tickets
- insurance or your E111 card
- Hungarians: TB card
- bank account data


APPLYING SELECTION CONFIRMATION

Deadline:1st June 2014

You can find the application form in the following link:
https://www.surveymonkey.com/s/8K6RCMF
If you have any other questions, contact us the following email address:
resource.kt2014@gmail.com
Selection will be done and confirmation will be sent by10th June 2014.
The ones not selected in the first round will be on the waiting list and as soon as
there is an empty place we will contact them.
We will take care that the age, gender and intercultural diversity of the group is
ensured.

Do not buy your tickets till you get the confirmation letter!

If you are selected for the training you will receive a confirmation letter. When you
have received this letter you can start arranging your travel. In the letter you will also
receive the travel information and a list of things you need to bring with you.
After you received the confirmation letter you must arrange your travel. Your
registration is final when you arranged your travel and send us your arrival and
departure times for the training.
Take care that you arrive before the start and leave after the end of the program.
Arrival or departure after or before the program times of the training is not accepted.
The training is a whole, including its start and closing.
Attachment 1. / CONDITIONS OF REIMBURSEMENT
By the Hungarian bookkeeping law and the funding rules of the grant program we must keep
certain administrative procedures. We are asking for your support and cooperation in keeping
these rules.
Please make sure that you read and understand the conditions and the procedure.

Conditions of reimbursement:

Only if you participate in the whole program can you get the reimbursement.

Save your originaltickets and receipts, invoices and all related documents, because you can
only get reimbursement for costs of which you can prove the amounts with original tickets
and receipts. Only the amount written on the ticket will be reimbursed that is, if you want
your return ticket to be reimbursed, you have to give it to us. We cannot reimburse anything
that you buy after the training.

ALL the following ORIGINAL documents will be needed:
- all your tickets and boarding passes
- invoices of buying your tickets described below
- passport or ID
Official document from the bank or travel agency stating the exchange rate from your
currency to Euro and/or HUF of the day you buy your ticket.

What is an invoice?
This is a document, signed and stamped by the seller.
The invoice of flight ticket must contain your name, the starting and finishing place
and the date of the journey and the price of the ticket. Whatever official is your
paper, if these data are not on it, you can not get it reimbursed!!! Use your name from
your passport, no nicknames!

For all the other tickets that you buy in Hungary you need a special invoice, called
FS SZMLA, you need to ask for it when you pay. It needs to be for the following
address as buyer:

Kreatv Tr Kzhaszn Non-profit Kft.
1171 Budapest
Perec utca 20.
Hungary

E-tickets:
An e-ticket is NOT an invoice!If necessary, call the airline/train company/etc., explain
them the situation and ask them to give you a receipt/invoice with the data given
above. If you buy tickets online, take care that you tick the box indicating that you
want an invoice, and you fill in the address of Egyesek where the invoice has to be
sent by the airline company.

A simple receipt printed by the cassa, only containing date and amount is NOT an
invoice, amounts proved by such receipts WILL NOT be reimbursed.

Reimbursement will be done after the training, by bank transfer. We do not reimburse any
costs on spot.
The exact procedure is described below. The exchange rate we will be the rate of the day we
receive the grant.

Reimbursement limits per country
In the grant we will receive a certain amount of money for this purpose, which we are not
allowed to exceed. These amounts are based on the costs our partner organizations told us
when we wrote the application.
Amounts given are for return tickets between your place of living and Hollk.
We reimburse public transport tickets and shuttle bus costs from Budapest or from cities
where you change transportation only if they fit into your limit and you bring the invoices of
them for both way (retour tickets).

Countries/limits

Country
No. of participants
from these countries
(all together)
100% of travel costs
/person
70% of travel costs
/person
Hungary/Kreatv Tr 4 0 0
Romania/Synergy
Romania Association
4 200 140
Armenia/Armenian
Progressive Youth
4 500 350
Croatia/Syncro 2 150 105
Georgia/Helping Hand 5 500 350
Lithuania/COFA 3 450 315
Italy/Vedi Napoli 2 250 175
Jordan/Jordan Youth
Innovation Forum
5 500 350
Greece/YMCA
Thessaloniki
3 400 280


Reimbursement procedure:
1. The amount of the reimbursement will be calculated as follows:
We take the 70% of your travel costs between your hometown and Hollk, only those
costs of which you have the tickets and invoices. From this we will calculate your
reimbursement with the /HUF exchange rate of the day we receive the grant.
In case your costs exceed the limits given below, the maximum amount you can
get is calculated from the 70% of your allowed limit. Limits are given above.
Based on the invoices you give us, we will exchange your costs into euros and
from euros to HUF.

In case you want that we exchange your currency directly to HUF, you need to
bring an official document, signed and stamped original from the bank or the
travel agency, showing the official exchange rate from your currency to HUF
of the day when you bought your ticket/visa/insurance.
2. You will check the calculation and sign a document stating that you checked and
you accept the amount, you give the bank account number where it will be transferred
and that you agree that the bank costs are covered from the amount of the
reimbursement, and that you will send us back the original tickets, documents and
invoices within 1 week from your arrival home, by registered post.
3. You will leave with us all the original documents that you dont need for your
journey home. During the training we will make copies of your documents, so that
you can still use your ticket for the way home.
4. You send us back all the original documents within 1 week from your arrival
home by registered post.
As soon as we receive all original documents from your country and the grant arrives from
the funder, we send you your reimbursement by bank transfer. We will do 1 bank
transfer/country, either to your sending organization or to the account of one participant
from that country. Bank cost is approx 10 /transfer from our bank, you need to check
yourself if it costs anything from your bank or not. Bank cost will be taken from the amount
by the bank. We have no separate funds to cover them, so this bank cost is yours.
For the bank transfers we need these data from each country:
bank account number, IBAN number, account owner name, bank name and address,
SWIFT/BIC code.