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2007 Cisco Systems, Inc. All rights reserved.

Cisco Confidential Presentation_ID 1


S.C Lee
Product Manager
SPA 500 Series
Phones
Many of the products and features described herein remain in varying stages of development
and will be offered on a when-and-if-available basis. This roadmap is subject to change at the
sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver
any of the products or features set forth in this document.

2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 2
SPA500 Series IP Phone
A family comprising of six IP phones, that are feature rich yet very
affordable.
What is it?
Small businesses looking to transition from traditional phone Key
System or PBX to an IP based solution.
Who do they target?
The Smart Business Communication System
Cisco SPA 9000
An Open standard SIP-based IP Telephony System
Asterisk, Broadsoft, Metaswitch and etc
What do they work with?
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 3
Positioning Statement
End Customer
For Small Businesses who need affordably priced, reliable,
stylish, and easy-to-use IP phones. The Cisco SPA500 Series is
a complete portfolio of IP phones for small business with robust
features that support Cisco Unified Communications 500
Series, Cisco SPA 9000, and hosted IP telephony scenarios
that provide an intuitive, rich user experience with wideband
audio to connect employees and offices, application support
on the phone to enhance productivity, and encryption for
enhanced security. Unlike competitive phones that dont support
a full range of small business applications, expansion, and future
growth, Cisco SPA500 Series IP Phones deliver a versatile array
of features with investment protection that can help a small
business succeed.

2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 4
Introducing the SPA 500 Series Family
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 5
Phone Overview
SPA501G SPA502G SPA508G SPA509G
SPA501G SPA502G
SPA
509G
Fixed Function
Keys, for Redial,
Cancel, Conf and
Transfer
8 Line
Paper Label Insert
4 Line
Keys
4 SoftKey
3.0 inch Backlit
monochrome LCD
Screen
8 Line
Keys
12 Line
Keys SPA504G
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 6
USB 2.0
Music Player
USB 2.0
Digital Photo Frame
Headset
Bluetooth
or
2.5 mm Stereo Headset
Network
Wired Ethernet with
POE or
802.11g Wireless
Unified Communications
SPCP for UC500
IP Telephony
SIPv2 for SPA9000
and 3rd pty Call Control
SP Deployment - Management
Secure Remote Provisioning
and Remote Customization (RC)

News Service
RSS feeds
(SIP)

Corp. Directory access
LDAPv3 (SIP) or
Cisco XSI

SPA525G Deployment Options
Receptionist phone (SIP only)
Up to 2 SPA500S attendant
Console
Note to scripter: we added this slide 6 after the initial webex recording; see
separate slide 6 webex recording for the audio that goes with this slide.
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 7
Cisco SPA500 Series Positioning
Office Employee
SPA 508 / 509
SPA 525
SPA 501
SPA 502 / 504
Dynamic Softkeys, Line Keys and Monochrome Backlit
Display

P
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Full-duplex Speakerphone, Integrated Ethernet switch port, Wideband audio, AUX port
for up to two expansion module, Monochrome Backlit Display, Supports SIP and
SPCP
IP Phones
Retail Desk or
Break Room
Deployment
Options

Executive Admin and
Manager
Paper label
Buttons on phone:
SPA 501: 8
Buttons on phone:
SPA 502: 0
SPA 504: 4
SPA 502
SPA 504
SPA 501
SPA 508
SPA 509
Buttons on phone:
SPA 508: 8
SPA 509: 12
Buttons on phone:
SPA 525: 5
WiFi, Bluetooth,Color
LCD, and MP3 Music
Player

SPA 500S MB 100
PA 100
Accessories
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 8
Phone Solutions Supported by Cisco 500
Series Phone
Asterisks / Open Source
Hosted IP Telephony
Broadsoft, Metaswitch and
etc
Cisco Unified Communications
Manager
Cisco Unified
Communications 500 Series
Cisco Unified Communications Manager
Express
SPA 9000
Cisco Unified Communications Manager Business
Edition
Capacity
Price
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 9
Differences Between SPA50xG Phones
Model SPA501G SPA502G SPA504G SPA508G SPA509G
3 Inch Backlit
Monochrome LCD Screen
N Y Y Y Y
Paper Label Insert
Y N N N
Y
(Four Keys Only)
Line Keys
8 1 4 8 12
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 10
SPA 50xG Key Feature List - Hardware
Connectivity
2 Ethernet 10/100 Mbps ports
802.3af Power over Ethernet
2.5 mm stereo headset connector
AUX port ( SPA932 or SPA500S
attendant console)
Kensington lock support
Usability
4, 8 or 12 Tri-color LEDs line keys *
4 Softkey buttons **
Message Waiting Indicator Light
4-way navigation key **
12 button dial pad
Dedicated Illuminated buttons for Mute,
Headset and Speakerphone
Dedicated buttons for Volume, Hold,
Menu settings and Voicemail access
Media
Monochrome Backlit 128 x 64, 3.0inch LCD **
High quality audio handset
High quality Full Duplex hands free speaker
phone
Accessibility
Hearing Aid Compatibility (HAC)
Support Calls between TTYs
5 key nib
Optional accessories
PA100 Optional Power Adapter
MB100 Wall mounting kit
Third party compatibility
GNNetcom/Jabra and Plantronics Wired
Headset support



* Applicable to only SPA504, 508 and 509
** Applicable to only SPA502, 504, 508 and 509
PC Port POE WAN
Port
Aux Port
For Side
Car
Kensington
Lock
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 11
SPA50xG Key Feature List Software i
User Features
Up to 12 lines with independent
Configuration and registration **
Menu driven user interface
Call Logs for Made, answered and missed
calls (60 each)
On-hook, Hot line and Warm line dialing
Automatic Redial and redial from call logs
Speed dialing
Called number with directory name
matching
Personal directory (100 entries)
On-hook default Audio Configuration
(Speakerphone/headset)
Date and time with Daylight saving support
Accessibility
Reset Volume to default level at every use
Visual or audible status indications (HOLD,
Mute)
Call Control and Audio features
Cisco VoIP Call Control (shipped in +12M ports)
Cisco SPA SIP stack
Cisco SPCP CC protocol for SBCS/UC500
Basic CC HOLD, Call Waiting, Caller ID
(Block), Mute, Call Forward (NA, Unconditional,
Busy), transfer (Assisted, Blind, Line),
Conferencing (hosted and local), Visual
Message Waiting Indicator, Call Back on Busy
Business CC Music on Hold, Shared Line,
DND, Call pickup (Selective and group),
Parking, Intercom, Broadcast Paging, ACD,
Extension Mobility (SIP only)
Configurable per-line dial plan support
IP dialing support
Distinctive ringing
Supplementary Services Feature Activation and
Announcement codes
Individual Volume setting for each audio path
(handset/headset/speaker)
Audio: G.711 A/u, G.726, G.729ab, G.722
** Applicable to only SPA 509
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 12
SPA50xG Key Feature List Software ii
Provisioning
Web UI for local provisioning
DHCP-based Plug and Play Provisioning
Remote Customization (RC) Plug and Play
TFTP/HTTP/HTTPS Secure Remote
Provisioning
Remote In-service Firmware Upgrade
XML configuration files
Up to 256 bit AES Encryption of Configuration
files (OpenSSL)
Asynchronous notification of Upgrade
Availability via SIP notify
Optionally requires admin password to reset
unit to factory default
Business Applications
LDAPv3 Corporate Directory Search **
Cisco XML-based Corporate Directory **
Customizable logo and screensaver **
SIP Third party call control for Server based
applications
Cisco XML API Support for Advance
applications


** Applicable to only SPA502, 504, 508 and 509
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 13
SPA50xG Key Feature List Software iii
Networking
NAT Support: STUN, External Static IP
mapping
DNS SRV and Multiple A Records for
Proxy Lookup and redundancy
Security
Password protected Web UI (User and
admin)
SIP over TLS
SRTP
SIP Server message Authentication
Challenge
HTTP Digest Encrypted Authentication
via MD5
Built-in SSL Certificates for HTTPS
provisioning
Quality of Service
DiffServ DSCP Packet marking,
independent for SIP and RTP
802.1 q/p COS frame tagging
Media loopback for Quality of Service
monitoring
Syslog, Debug, report generation (RTCP
and stats in BYE message) and Event
logging
Interoperability
SIPv2 (RFC3261) compatibility with major
softswitch vendors
SIP Business packages interoperability
with Cisco SPA9000 Voice System,
Broadsoft Broadworks, MetaSwitch and
other application servers
LDAP Interoperability with OpenLDAP
and Microsoft Active Directory Servers


2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 14
Cisco SPA500 Series IP Phones Family
Price
F
e
a
t
u
r
e
s

SPA502G
SPA504G
SPA508G
SPA509G
12 Line
Backlit Display (B&W)

8 Lines
Backlit Display (B&W)
4 Lines (Max)
Backlit Display (B&W)

1 Line
Backlit Display (B&W)

SPA501G
8 Lines
4 Fixed Function Keys
No Display


All Phones Have Support for:
- SPCP and SIP Support
- Speakerphone (Full Duplex)
- Wideband Audio (G.722)
- PoE 802.3af
- FE PC Port (10/100BaseT)
- Multi-Language Localization
- Up to Two 32 Button Side Cars (SPA500S)
SPA525G
5 Lines (Max)
Color Display (Hi-Res)
WiFi Client
Bluetooth (Headset)
5 Programmable Keys

Sidecar for SPA500 Family Phones
32 Programmable Keys
No Display (Paper)
Up to 2 Supported per SPA500 Phone
Powered by IP Phone
SPA500S
New Sidecar
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 15
SPA500 Family Key Selling Features
Full Duplex Speakerphone with Enhanced Speech Technology
Support for Wideband Audio (G.722)
Support For Up to Two 32 Button Side Car Modules
PC Port and 802.3af Capable WAN Port
High Resolution Backlit 128 x 64 LCD Screen **
Phone MMI Localization ( 19 Languages Available ) **
Integrated Cisco XML Browser for Advanced Applications **
Support for SIP or SPCP Protocols





** Applies only to SPA502, SPA504, SPA508 ,SPA509
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 16
Ordering Information
Cisco Small Business Pro SPA500 Series IP Phone s
Cisco SKU Description
SPA501G Cisco 8 Line IP Phone with PoE and PC Port
SPA502G Cisco 1 Line IP Phone with Display, PoE and PC Port
SPA504G Cisco 4 Line IP Phone with Display, PoE and PC Port
SPA508G Cisco 8 Line IP Phone with Display, PoE and PC Port
SPA509G Cisco 12 Line IP Phone with Display, PoE and PC Port
SPA525G Cisco 5 Line IP Phone with Color Display, PoE and PC Port
SPA525G-RC Cisco Small Business Pro SPA525G with Remote Customization (Service provider use only)
SPA 500 Series IP Phone Accessories
MB100 Wall-mount brackets for SPA5xx, CP5xx and SPA9xx
PA100-NA Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (NA Style Plug)
PA100-UK Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (UK Style Plug)
PA100-EU Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (EU Style Plug)
PA100-AU Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (AU Style Plug)
WBP54G 802.11b/g Wireless Bridge
Cisco Small Business Pro SPA500 Series IP Phone Support Contract
Cisco SKU Description
CON-SBS-SVC1 3YR Small Business Pro Support Service
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 17