May 2014

SUSTAINABLE PRACTICE:
Source protection
in Greenville, S.C.
Page 20
wso
WATER SYSTEM OPERATOR
May 2014
www.wsomag.com
Managing Our Most Valuable Resource
TM
People
Person
ANDY HALL COMBINES
TECHNICAL APTITUDE
WITH A HUMAN TOUCH
Page 16
Andy Hall
Lead Collections Operator
Rio Rancho, N.M.
ON TAP:
The case for apprenticeships
Page 6
TECH TALK:
Minimizing water losses
Page 33
YOUR WATER IS YOUR PRODUCT.
M319KK
We recognize the importance of what you do every daydelivering the best and safest drinking
water to our communities.
We want to support you in producing water youre proud to put your name on, so weve created
a new community dedicated to water professionalsMywater.
Connect with your peers and explore Mywater today at: hach.com/mywater
9x10.875 WSO MY WATER:8.375x10.875 Opflow DISINFECT 4/29/13 12:07 PM Page 1
Booth 1817
YOUR WATER IS YOUR PRODUCT.
M319KK
We recognize the importance of what you do every daydelivering the best and safest drinking
water to our communities.
We want to support you in producing water youre proud to put your name on, so weve created
a new community dedicated to water professionalsMywater.
Connect with your peers and explore Mywater today at: hach.com/mywater
9x10.875 WSO MY WATER:8.375x10.875 Opflow DISINFECT 4/29/13 12:07 PM Page 1
Booth 1817
4 WATER SYSTEM OPERATOR
Booth 705
Published monthly by COLE Publishing, Inc.
1720 Maple Lake Dam Rd., PO Box 220, Three Lakes, WI 54562
Call toll free 800-257-7222 / Outside of U.S. or Canada call 715-546-3346
Mon.-Fri., 7:30 a.m.-5 p.m. CST
Website: www.wsomag.com / Email: info@wsomag.com / Fax: 715-546-3786
SUBSCRIPTION INFORMATION: A one-year (12 issues) subscription to WSO
TM
in the United
States and Canada is FREE to qualied subscribers. A qualied subscriber is any individual
or company in the United States or Canada that partakes in the consulting, design, installation,
manufacture, management or operation of water treatment systems. To subscribe, return
the subscription card attached to each issue, visit wsomag.com or call 800-257-7222.
Non-qualied subscriptions are available at a cost of $60 per year in the United States and
Canada/Mexico and $150 per year to all other foreign countries. To subscribe, visit wsomag.
com or send company name, mailing address, phone number and check or money order
(U.S. funds payable to COLE Publishing Inc.) to the address above. MasterCard, VISA and
Discover are also accepted. Include credit card information with your order.
ADDRESS CHANGES: Submit to WSO, P.O. Box 220, Three Lakes, WI, 54562; call 800-
257-7222 (715-546-3346); fax to 715-546-3786; or email nicolel@colepublishing.com.
Include both old and new addresses.
Our subscriber list is occasionally made available to carefully selected companies whose
products or services may be of interest to you. Your privacy is important to us. If you prefer
not to be a part of these lists, please contact Nicole at nicolel@colepublishing.com.
ADVERTISING RATES: Call 800-994-7990 and ask for Kim or Phil. Publisher reserves the
right to reject advertising which in its opinion is misleading, unfair or incompatible with the
character of the publication.
EDITORIAL CORRESPONDENCE: Address to Editor, WSO, P.O. Box 220, Three Lakes,
WI, 54562 or email editor@wsomag.com.
REPRINTS AND BACK ISSUES: Visit www.wsomag.com for options and pricing. To order
reprints, call Jeff Lane at 800-257-7222 (715-546-3346) or email jeffl@colepublishing.com.
To order back issues, call Nicole at 800-257-7222 (715-546-3346) or email nicolel@cole
publishing.com.
CIRCULATION: Average circulation is 33,038 copies per month.
2014 COLE PUBLISHING INC.
No part may be reproduced without permission of publisher.
ASCO Numatics ....................... 13
Blue-White Industries ................ 4
Emerson Process Management 11
Hach Company ...................... 2
Hayward Flow Control ............. 3
Henry Pratt Company .............. 31
Singer Valve Inc. ...................... 23
Timberline Instruments ............. 21
Toray Membrane USA .............. 15
USABlueBook ........................... 40
Advertiser Index
May 2014
www.facebook.com/WSOmag
www.twitter.com/WSOmagazine
www.plus.google.com
www.youtube.com/WSOmagazine
Get
Social
with
Water & Wastewater Equipment,

Treatment & Transport Show
www.pumpershow.com
Education Day: Feb. 23, 2015 n Exhibits: Feb. 24 - 26, 2015
Indiana Convention Center, Indianapolis, Ind.
QUALITY LEADERS
Plant: Membrane Superstar Page 8
The Groundwater Recovery Facility at Californias South Coast
Water District achieves high uptime and long runs between
membrane cleanings.
BY JIM FORCE

Plant: Better Through Adversity Page 28
Challenges bring out the best in the team at the award-winning
Huntsville Utilities as homegrown innovations drive excellence.
BY JIM FORCE

Operator: People Person Page 16
Andy Hall has combined technical aptitude with a human touch to
build an award-winning career in a fast-growing New Mexico city.
BY JACK POWELL
ON TAP Page 6
While the Iron Is Hot?
One positive side to a still-slow economy is that
it builds a compelling case for water careers.
Maybe its time to bring that front and center.
BY TED J. RULSEH, EDITOR

@WSOMAG.COM Page 7
Visit daily for news, features and blogs. Get the
most from WSO magazine.

WINNING THEM OVER Page 14
The One Percent
A poster contest and groundwater parfaits
help students in a Washington city appreciate
the value and scarcity of fresh water.
BY LINDA J. EDMONDSON

SUSTAINABLE PRACTICE Page 20
All Under Control
Wholly owned watersheds around its key
sources and diligent plant operations help
Greenville Water deliver an exceptional-
quality product.
BY ANN STAWSKI

TECHNOLOGY DEEP DIVE Page 22
Tough Down Under
A new low-prole underdrain system is
designed for ease of installation, high durability
and uniform performance.
BY TED J. RULSEH
PRODUCT FOCUS Page 24
Sampling and Laboratory Analysis
BY CRAIG MANDLI
INDUSTRY NEWS Page 27

TECH TALK Page 33
Clamping Down on Leaks
Two utilities illustrate different but highly
effective approaches to protect the integrity
of their pipe infrastructure and minimize
water losses.
BY WILLIAM ATKINSON

PRODUCT NEWS Page 34
Product Spotlight: 5S cabinets keep work areas
organized and secure
BY ED WODALSKI
WORTH NOTING Page 37
People/Awards; Education; Events

Coming Next Issue: June 2014
FOCUS: Treatment, Filtration, Desalination
On Tap: Protecting the sources
Quality Leaders Operator: Robert McVicker,
Kingwood, W.V.
Quality Leaders Plant: Exceptional water in
Winchester, Conn.
Quality Leaders Agency: Platinum excellence
in Columbus, Ohio
Technology Deep Dive: Beacon Advanced
Metering Analytics, Badger Meter
Sustainable Practice: Saving energy and
cutting waste in Dayton, Ohio
Winning Them Over: FLUSH program in
Livonia, Mich.
Contents May 2014
ON THE COVER:
Andy Hall, employed by CH2M HILL and a key team member
with the Rio Rancho (N.M.) Utilities Services Division, stands out
for his underground systems expertise, mechanical aptitude
and ability to calm frayed nerves. He has become a favorite
of his boss, co-workers and city residents. (Photography by
Eric Draper)
inspiring
stimulating
motivating
Savored by municipal wastewater professionals everywhere.
Get your ll for free. Subscribe at tpomag.com
Published monthly by COLE Publishing, Inc.
1720 Maple Lake Dam Rd., PO Box 220, Three Lakes, WI 54562
Call toll free 800-257-7222 / Outside of U.S. or Canada call 715-546-3346
Mon.-Fri., 7:30 a.m.-5 p.m. CST
Website: www.wsomag.com / Email: info@wsomag.com / Fax: 715-546-3786
SUBSCRIPTION INFORMATION: A one-year (12 issues) subscription to WSO
TM
in the United
States and Canada is FREE to qualied subscribers. A qualied subscriber is any individual
or company in the United States or Canada that partakes in the consulting, design, installation,
manufacture, management or operation of water treatment systems. To subscribe, return
the subscription card attached to each issue, visit wsomag.com or call 800-257-7222.
Non-qualied subscriptions are available at a cost of $60 per year in the United States and
Canada/Mexico and $150 per year to all other foreign countries. To subscribe, visit wsomag.
com or send company name, mailing address, phone number and check or money order
(U.S. funds payable to COLE Publishing Inc.) to the address above. MasterCard, VISA and
Discover are also accepted. Include credit card information with your order.
ADDRESS CHANGES: Submit to WSO, P.O. Box 220, Three Lakes, WI, 54562; call 800-
257-7222 (715-546-3346); fax to 715-546-3786; or email nicolel@colepublishing.com.
Include both old and new addresses.
Our subscriber list is occasionally made available to carefully selected companies whose
products or services may be of interest to you. Your privacy is important to us. If you prefer
not to be a part of these lists, please contact Nicole at nicolel@colepublishing.com.
ADVERTISING RATES: Call 800-994-7990 and ask for Kim or Phil. Publisher reserves the
right to reject advertising which in its opinion is misleading, unfair or incompatible with the
character of the publication.
EDITORIAL CORRESPONDENCE: Address to Editor, WSO, P.O. Box 220, Three Lakes,
WI, 54562 or email editor@wsomag.com.
REPRINTS AND BACK ISSUES: Visit www.wsomag.com for options and pricing. To order
reprints, call Jeff Lane at 800-257-7222 (715-546-3346) or email jeffl@colepublishing.com.
To order back issues, call Nicole at 800-257-7222 (715-546-3346) or email nicolel@cole
publishing.com.
CIRCULATION: Average circulation is 33,038 copies per month.
2014 COLE PUBLISHING INC.
No part may be reproduced without permission of publisher.
ASCO Numatics ....................... 13
Blue-White Industries ................ 4
Emerson Process Management 11
Hach Company ...................... 2
Hayward Flow Control ............. 3
Henry Pratt Company .............. 31
Singer Valve Inc. ...................... 23
Timberline Instruments ............. 21
Toray Membrane USA .............. 15
USABlueBook ........................... 40
Advertiser Index
May 2014
www.plus.google.com
www.youtube.com/WSOmagazine
Get
Social
with
Water & Wastewater Equipment,

Treatment & Transport Show
www.pumpershow.com
Education Day: Feb. 23, 2015 n Exhibits: Feb. 24 - 26, 2015
Indiana Convention Center, Indianapolis, Ind.
QUALITY LEADERS
Plant: Membrane Superstar Page 8
The Groundwater Recovery Facility at Californias South Coast
Water District achieves high uptime and long runs between
membrane cleanings.
BY JIM FORCE

Plant: Better Through Adversity Page 28
Huntsville Utilities as homegrown innovations drive excellence.
BY JIM FORCE

Operator: People Person Page 16
Andy Hall has combined technical aptitude with a human touch to
build an award-winning career in a fast-growing New Mexico city.
BY JACK POWELL
ON TAP Page 6
One positive side to a still-slow economy is that
it builds a compelling case for water careers.
Maybe its time to bring that front and center.

@WSOMAG.COM Page 7
Visit daily for news, features and blogs. Get the
most from WSO magazine.

WINNING THEM OVER Page 14
The One Percent
A poster contest and groundwater parfaits
help students in a Washington city appreciate
the value and scarcity of fresh water.

SUSTAINABLE PRACTICE Page 20
All Under Control
Wholly owned watersheds around its key
sources and diligent plant operations help
Greenville Water deliver an exceptional-
quality product.
BY ANN STAWSKI

TECHNOLOGY DEEP DIVE Page 22
Tough Down Under
A new low-prole underdrain system is
designed for ease of installation, high durability
and uniform performance.
BY TED J. RULSEH
PRODUCT FOCUS Page 24
Sampling and Laboratory Analysis
BY CRAIG MANDLI
INDUSTRY NEWS Page 27

TECH TALK Page 33
Two utilities illustrate different but highly
effective approaches to protect the integrity
of their pipe infrastructure and minimize
water losses.
BY WILLIAM ATKINSON

PRODUCT NEWS Page 34
Product Spotlight: 5S cabinets keep work areas
BY ED WODALSKI
WORTH NOTING Page 37
People/Awards; Education; Events

Coming Next Issue: June 2014
FOCUS: Treatment, Filtration, Desalination
On Tap: Protecting the sources
Quality Leaders Operator: Robert McVicker,
Kingwood, W.V.
Quality Leaders Plant: Exceptional water in
Winchester, Conn.
Quality Leaders Agency: Platinum excellence
in Columbus, Ohio
Technology Deep Dive: Beacon Advanced
Metering Analytics, Badger Meter
Sustainable Practice: Saving energy and
cutting waste in Dayton, Ohio
Winning Them Over: FLUSH program in
Livonia, Mich.
Contents May 2014
ON THE COVER:
Andy Hall, employed by CH2M HILL and a key team member
with the Rio Rancho (N.M.) Utilities Services Division, stands out
for his underground systems expertise, mechanical aptitude
and ability to calm frayed nerves. He has become a favorite
of his boss, co-workers and city residents. (Photography by
Eric Draper)
W
ater system managers and superintendents often tell how
concerned they are about recruiting a new generation to the
profession. The concern is well placed, as many utility oper-
ation leaders and experienced operators are pushing retire-
ment age. The industry is in danger of losing, in fairly short order, a large
number of highly skilled people and a great deal of institutional memory.
Heres one case where perhaps the state of the economy can help, and
Ive spoken to a few people in the industry who already realize it. There
are jobs in water treatment and distribution. The elds importance is
growing. The salaries and benets are attractive. The education require-
ments are not extreme. And best of all the jobs are secure. They
cant be shipped overseas.

Tried before
The water industry would not be the rst to try luring younger people
with promises of employment in tough times. The military services used
to do it at high volume. Who doesnt recall the
campaign: Army. Navy. Air Force. Marines. Its a
great place to start.
The water sector may not offer the variety and
glamour that the armed forces do, but whats to
keep the industry from enticing young people
and for that matter older and more experienced people with the prom-
ise of good, interesting, well-compensated jobs that wont go away with
the next bursting economic bubble?
Jobs in the eld also offer room for advancement and the exibility to
pick up and move to different parts of the country. Moving around isnt
for everybody, but many people like the thought of being able to uproot
and trying living in different geographies, even if only for a while.
Whats more, the industry offers a chance to do valuable work for the
environment and public health a strong motivation for a lot of people
these days. In the water business, you dont have to chase booms (and
busts) like oileld work. Almost every city and village has a water system.
Just pick an area that appeals to you. Chances are, job opportunities will
be there, if not immediately, then before long.

Raising the prole
If all the above is true, then its time for the water industry to raise
its prole. The place to talk about secure, well-paying jobs is not in the
privacy of meeting rooms or conferences but out in public on the
lecture circuit, at open houses, in the media, on
the Internet.
Amid all the talk about a slow recovery,
news media have been criticized for highlight-
ing the negative and have been urged to air
more stories about good things happening in the
economy. Even the network news shows have been in on the act, looking
for growing companies or for geographic areas where the economy
remains vibrant.
Wouldnt it be great to see a story on NBC or CNN about the water
business and all the promise it holds for bright, energetic people looking
for rewarding careers with little fear of layoffs?

Extending the reach
Of course, these days, we dont have to depend on TV or other traditional
media to get a story out. Websites devoted to career advice are abundant.
Get a story about clean-water jobs to go viral on the Internet and who
knows what might happen?
Of course, there remain the usual job recruitment channels high
school guidance counselors, trade and technical colleges, engineering
schools, job fairs. In these venues perhaps the volume of rhetoric needs to
be raised.
The times are what they are. The industry has a compelling story to
tell. So lets yell it out. Great jobs. Good pay. Room to grow. A chance to
help people and the planet. And best of all, jobs that will be there no mat-
ter what happens in the oil patch, in Silicon Valley or on Wall Street.
Apply today.
Nows the time to act. A chance like this wont soon come around again.
wso
One positive side to a still-slow economy is that it builds a compelling case
for water careers. Maybe its time to bring that front and center.
ON
TAP
W
ouldnt it be great to see a story on NBC or CNN about the water
business and all the promise it holds for bright, energetic people
looking for rewarding careers with little fear of layoffs?
www.tpomag.com
Dedicated to Municipal Wastewater Professionals
FREE subscription:
@wsomag.com
Visit the site daily for new, exclusive content.
Read our blogs, find resources and get the most out of WSO magazine.
Join the Discussion
OVERHEARD ONLINE
Tests could be more pertinent.

Exam review committees are
still including older techniques
no longer used in every plant.
Dont Memorize Answers, Learn Processes
www.wsomag.com/featured
HACKERS, BEWARE!
Water Plants Are
Vulnerable, Too
The words, breeched security sys-
tem, might make you shudder, which
is why a security company is dili-
gently searching for security lapses
and vulnerabilities at water treatment
plants. Learn more about water system
honeypots, and how security analysts
are working to keep our drinking water safe.

Visit www.WSOmag.com and
sign up for newsletters and alerts.
Youll get exclusive content
delivered right to your inbox,
and youll stay in the loop on
topics important to you.
Emails
& Alerts
CREATIVE SOLUTIONS
Social Media Saves the Day
A healthy dose of creative thinking and social media
know-how helped Avon Lake Regional Water avoid
disaster earlier this year. When a rare ice frazil event
threatened drinking supplies, the utility went straight
to social media with updates. Find out how they solved
the situation, and see how customers reacted to the
Facebook and Twitter posts.
WINTER WOES
State Seeks
Disaster Relief
Fresh off one of the harshest winters
on record, Wisconsin utilities are
now facing a new problem: how to
pay for millions of dollars in unbud-
geted expenses from water main breaks,
unbilled water and frozen pipes. The state is gathering data to apply for
federal disaster relief. Learn more about this developing story and see how
cities and towns across the state fared this winter.
wsomag.com May 2014 7
W
ater system managers and superintendents often tell how
concerned they are about recruiting a new generation to the
profession. The concern is well placed, as many utility oper-
ation leaders and experienced operators are pushing retire-
ment age. The industry is in danger of losing, in fairly short order, a large
number of highly skilled people and a great deal of institutional memory.
Heres one case where perhaps the state of the economy can help, and
Ive spoken to a few people in the industry who already realize it. There
are jobs in water treatment and distribution. The elds importance is
growing. The salaries and benets are attractive. The education require-
ments are not extreme. And best of all the jobs are secure. They
cant be shipped overseas.

Tried before
The water industry would not be the rst to try luring younger people
with promises of employment in tough times. The military services used
to do it at high volume. Who doesnt recall the
campaign: Army. Navy. Air Force. Marines. Its a
great place to start.
The water sector may not offer the variety and
glamour that the armed forces do, but whats to
keep the industry from enticing young people
and for that matter older and more experienced people with the prom-
ise of good, interesting, well-compensated jobs that wont go away with
the next bursting economic bubble?
Jobs in the eld also offer room for advancement and the exibility to
pick up and move to different parts of the country. Moving around isnt
for everybody, but many people like the thought of being able to uproot
and trying living in different geographies, even if only for a while.
Whats more, the industry offers a chance to do valuable work for the
environment and public health a strong motivation for a lot of people
these days. In the water business, you dont have to chase booms (and
busts) like oileld work. Almost every city and village has a water system.
Just pick an area that appeals to you. Chances are, job opportunities will
be there, if not immediately, then before long.

Raising the prole
If all the above is true, then its time for the water industry to raise
its prole. The place to talk about secure, well-paying jobs is not in the
privacy of meeting rooms or conferences but out in public on the
lecture circuit, at open houses, in the media, on
the Internet.
Amid all the talk about a slow recovery,
news media have been criticized for highlight-
ing the negative and have been urged to air
more stories about good things happening in the
economy. Even the network news shows have been in on the act, looking
for growing companies or for geographic areas where the economy
remains vibrant.
Wouldnt it be great to see a story on NBC or CNN about the water
business and all the promise it holds for bright, energetic people looking
for rewarding careers with little fear of layoffs?

Extending the reach
Of course, these days, we dont have to depend on TV or other traditional
media to get a story out. Websites devoted to career advice are abundant.
Get a story about clean-water jobs to go viral on the Internet and who
knows what might happen?
Of course, there remain the usual job recruitment channels high
school guidance counselors, trade and technical colleges, engineering
schools, job fairs. In these venues perhaps the volume of rhetoric needs to
be raised.
The times are what they are. The industry has a compelling story to
tell. So lets yell it out. Great jobs. Good pay. Room to grow. A chance to
help people and the planet. And best of all, jobs that will be there no mat-
ter what happens in the oil patch, in Silicon Valley or on Wall Street.
Apply today.
Nows the time to act. A chance like this wont soon come around again.
wso
One positive side to a still-slow economy is that it builds a compelling case
for water careers. Maybe its time to bring that front and center.
ON
TAP
W
ouldnt it be great to see a story on NBC or CNN about the water
business and all the promise it holds for bright, energetic people
looking for rewarding careers with little fear of layoffs?
www.tpomag.com
FREE subscription:
@wsomag.com
Visit the site daily for new, exclusive content.
Read our blogs, find resources and get the most out of WSO magazine.
Join the Discussion
OVERHEARD ONLINE
Tests could be more pertinent.

Exam review committees are
still including older techniques
no longer used in every plant.
Dont Memorize Answers, Learn Processes
HACKERS, BEWARE!
Water Plants Are
Vulnerable, Too
The words, breeched security sys-
tem, might make you shudder, which
is why a security company is dili-
gently searching for security lapses
and vulnerabilities at water treatment
plants. Learn more about water system
honeypots, and how security analysts
are working to keep our drinking water safe.

Visit www.WSOmag.com and
sign up for newsletters and alerts.
Youll get exclusive content
delivered right to your inbox,
and youll stay in the loop on
topics important to you.
Emails
& Alerts
CREATIVE SOLUTIONS
Social Media Saves the Day
A healthy dose of creative thinking and social media
know-how helped Avon Lake Regional Water avoid
disaster earlier this year. When a rare ice frazil event
threatened drinking supplies, the utility went straight
to social media with updates. Find out how they solved
the situation, and see how customers reacted to the
Facebook and Twitter posts.
WINTER WOES
State Seeks
Disaster Relief
Fresh off one of the harshest winters
on record, Wisconsin utilities are
now facing a new problem: how to
pay for millions of dollars in unbud-
geted expenses from water main breaks,
unbilled water and frozen pipes. The state is gathering data to apply for
federal disaster relief. Learn more about this developing story and see how
cities and towns across the state fared this winter.
MEMBRANE
SUPERSTAR
STORY: JIM FORCE
PHOTOGRAPHY: COLLIN CHAPPELLE
I
f reverse osmosis systems were nationally ranked like college sports teams,
Californias South Coast Water District (SCWD) might be Number 1.
The reverse osmosis (RO) system at the Districts Groundwater Recov-
ery Facility (GRF) lters water drawn from the brackish San Juan Basin
aquifer and, along with other treatment steps, delivers it to the districts
distribution system, which serves some 40,000 customers in Dana Point,
South Laguna, and parts of San Clemente and San Juan Capistrano.
According to Steve Dishon, water production supervisor, the mem-
branes (Toray Industries) were available to produce water 96.1 percent of
the time during 2012-2013. The membranes have operated for more than
two years between low-pH and high-pH cleanings with a special anti-
scalant. That kind of performance earned the facility the 2013 Plant of
the Year Award from the Southwest Membrane Operator Association.

Doing it all
The SCWD, 60 miles south of Los Angeles, is responsible for total
water management in its service area: wastewater, groundwater, stormwa-
ter and drinking water. The infrastructure includes 24 treatment facili-
ties many of them small plants treating reservoir water along with
147 miles of pipeline, nine pump stations and 13 local reservoirs. With
the additional capacity in two regional reservoirs, the districts water
storage totals 50 million gallons, enough to serve customers for up to seven
days, and 14 days under emergency water rationing.
The GRF occupies an important place in the overall water plan: It
produces about 15 percent of the districts potable water. The facility
withdraws water from a single 126-foot-deep well owing at 700 gpm. The
rest of the districts water is imported from the California State Water
Project and the Colorado River. The district also operates a recycled
water system for irrigation.
The brackish nature of the groundwater is not due to seawater intru-
sion, even though the well lies just a few hundred yards from the Pacic
Ocean. The high salinity emanates from natural salt deposits. Were
somewhat unusual here in that our groundwater is actually an under-
ground river owing from the Cleveland National Forest and other areas,
through San Juan Creek out to the ocean, he says. The groundwater typ-
ically contains about 2,200 ppm total dissolved solids (TDS) and 3,000
ppm electro-conductivity.

The recovery facility
At the plant, the groundwater splits into two ows. About 85 percent
passes through cartridge lters and then to the RO membranes. Anti-
scalant is injected with a peristaltic pump (Blue-White Industries) just
ahead of the cartridge lters at 5 ppm by volume. The remaining 15 per-
cent of the ow is treated in an iron and manganese removal system
(Loprest Water Treatment Co.) with high-performance stainless steel
valves (Bray International).
The two streams reblended through a decarbonator. The split ow
scheme is designed to put some mineral content back into the water. To
help prevent corrosion, sodium hydroxide is added to the ow using a
The Groundwater Recovery Facility at Californias South Coast Water District
achieves high uptime and long runs between membrane cleanings
South Coast Water District Groundwater
Recovery Facility, Dana Point, Calif.
BUILT: | 2007
SERVICE AREA:
|

Dana Point, South Laguna, parts of San Clemente
and San Juan Capistrano
POPULATION SERVED: | 40,000 (12,400 service connections)
SOURCE WATER: | San Juan Basin aquifer
TREATMENT PROCESS: | Cartridge lters, RO membranes
TREATMENT CAPACITY: | 1.7 mgd design, 850,000 gpd average
INFRASTRUCTURE:
|

147 miles of pipe, 1,700 valves, 1,500 hydrants,
9 pump stations, 13 reservoirs
SYSTEM STORAGE: | 36 million gallons
ANNUAL BUDGET: | $825,000
WEBSITE: | www.scwd.org
QUALITY
LEADERS
PLANT
Steve Dishon, water
production supervisor
at the South Coast
Water District Ground-
water Recovery Facility,
which received the
Southwest Membrane
Operator Associations
2013 Plant of the
Year Award.
We have a 35-minute detention time in the clearwell.

Thats an adequate contact time for the chloramines
before the water is pumped to the potable water system.
STEVE DISHON
MEMBRANE
SUPERSTAR
STORY: JIM FORCE
PHOTOGRAPHY: COLLIN CHAPPELLE
I
f reverse osmosis systems were nationally ranked like college sports teams,
Californias South Coast Water District (SCWD) might be Number 1.
The reverse osmosis (RO) system at the Districts Groundwater Recov-
ery Facility (GRF) lters water drawn from the brackish San Juan Basin
aquifer and, along with other treatment steps, delivers it to the districts
distribution system, which serves some 40,000 customers in Dana Point,
South Laguna, and parts of San Clemente and San Juan Capistrano.
According to Steve Dishon, water production supervisor, the mem-
branes (Toray Industries) were available to produce water 96.1 percent of
the time during 2012-2013. The membranes have operated for more than
two years between low-pH and high-pH cleanings with a special anti-
scalant. That kind of performance earned the facility the 2013 Plant of
the Year Award from the Southwest Membrane Operator Association.

Doing it all
The SCWD, 60 miles south of Los Angeles, is responsible for total
water management in its service area: wastewater, groundwater, stormwa-
ter and drinking water. The infrastructure includes 24 treatment facili-
ties many of them small plants treating reservoir water along with
147 miles of pipeline, nine pump stations and 13 local reservoirs. With
the additional capacity in two regional reservoirs, the districts water
storage totals 50 million gallons, enough to serve customers for up to seven
days, and 14 days under emergency water rationing.
The GRF occupies an important place in the overall water plan: It
produces about 15 percent of the districts potable water. The facility
withdraws water from a single 126-foot-deep well owing at 700 gpm. The
rest of the districts water is imported from the California State Water
Project and the Colorado River. The district also operates a recycled
water system for irrigation.
The brackish nature of the groundwater is not due to seawater intru-
sion, even though the well lies just a few hundred yards from the Pacic
Ocean. The high salinity emanates from natural salt deposits. Were
somewhat unusual here in that our groundwater is actually an under-
ground river owing from the Cleveland National Forest and other areas,
through San Juan Creek out to the ocean, he says. The groundwater typ-
ically contains about 2,200 ppm total dissolved solids (TDS) and 3,000
ppm electro-conductivity.

The recovery facility
At the plant, the groundwater splits into two ows. About 85 percent
passes through cartridge lters and then to the RO membranes. Anti-
scalant is injected with a peristaltic pump (Blue-White Industries) just
ahead of the cartridge lters at 5 ppm by volume. The remaining 15 per-
cent of the ow is treated in an iron and manganese removal system
(Loprest Water Treatment Co.) with high-performance stainless steel
valves (Bray International).
The two streams reblended through a decarbonator. The split ow
scheme is designed to put some mineral content back into the water. To
help prevent corrosion, sodium hydroxide is added to the ow using a
The Groundwater Recovery Facility at Californias South Coast Water District
achieves high uptime and long runs between membrane cleanings
South Coast Water District Groundwater
Recovery Facility, Dana Point, Calif.
BUILT: | 2007
SERVICE AREA:
|

Dana Point, South Laguna, parts of San Clemente
and San Juan Capistrano
POPULATION SERVED: | 40,000 (12,400 service connections)
SOURCE WATER: | San Juan Basin aquifer
TREATMENT PROCESS: | Cartridge lters, RO membranes
TREATMENT CAPACITY: | 1.7 mgd design, 850,000 gpd average
INFRASTRUCTURE:
|

147 miles of pipe, 1,700 valves, 1,500 hydrants,
9 pump stations, 13 reservoirs
ANNUAL BUDGET: | $825,000
WEBSITE: | www.scwd.org
QUALITY
LEADERS
PLANT
Steve Dishon, water
production supervisor
at the South Coast
Water District Ground-
water Recovery Facility,
which received the
Southwest Membrane
Operator Associations
2013 Plant of the
Year Award.
We have a 35-minute detention time in the clearwell.

Thats an adequate contact time for the chloramines
before the water is pumped to the potable water system.
STEVE DISHON
vortex mechanical inline chemical mixer (Superior Water Technologies);
sodium hypochlorite and aqueous ammonia are also added. After disin-
fection, the water is pumped to the distribution system.
All plant discharge, including backwash water and solids, ows to a
regional ocean outfall.
The district generates sodium hypochlorite on site, using injection
equipment from Process Solutions. Chloramines are produced by adding
ammonia. We have a 35-minute detention time in the clearwell, Dishon
says. Thats an adequate contact time for the chloramines before the
water is pumped to the potable water system.
The facility can add sulfuric acid but has not done so since 2008. By
eliminating the sulfuric feed, we were able to save $160,000 per year in
chemical costs, says Dishon. Thats a considerable amount considering
the plants operating budget is about $825,000 per year.
A bit of caustic is added to the ow after the decarbonator.

Big responsibilities
Plant processes are monitored and controlled by a Modicon Proworx
SCADA system (Schneider Electric) with Wonderware software (Invensys)
and a radio system. Analytical equipment has been supplied by Hach,
and the GRF uses Allen-Bradley variable-frequency drives (Rockwell
Automation) and Peerless vertical pumps.
The quality of the produced water is strictly conned to match the
imported water [pH, chloramines, conductivity] coming from the Metro-
politan Water District of Southern California, so that there is no reaction
between the produced water and the purchased water, Dishon says.
To help prevent corrosion, sodium hydroxide is added to the ow using a
vortex mechanical inline chemical mixer (Superior Water Technologies).
Sodium hypochlorite and aqueous ammonia are also added.
The facility currently manages a single 700 gpm shallow brackish water well
called the Stone Hill Well. The 300 ppm salinity in local groundwater is
attributed not to salt water intrusion from the nearby Pacic Ocean, but to
natural minerals within the aquifer.
Eighteen CodeLine pressure vessels (Pentair) make up the facilitys No. 1 RO
system bank. RO is the main method the South Coast groundwater facility
uses to process the areas source water.
Dishon and Paul Zents and Michael Buhl, senior operators, are
responsible for the GRF and 13 other facilities, including the Orange
County Poche Clean Beach Project ltration and UV plant, and the Salt
Creek Ozone Treatment Facility, which provides ltration and ozone dis-
infection and is owned by the City of Dana Point.
We work four days per week from 7 a.m. to 5:30 p.m. and rotate the
on-call duty every third week, says Dishon. In compliance with our
permit, the plant is monitored every day it is in operation. Reads are
taken, grab samples processed and forms lled out.
The three operators work for Joe McDivitt, director of operations,
who has been a strong supporter since the district took over plant opera-
tions soon after the facility was commissioned. Joe has given us the free-
dom to make the changes necessary to make the facility more efcient
and more reliable, Dishon says.

Specialized membranes
The RO membranes are designed and manu-
factured by Toray for brackish water. They are spi-
ral-wound, cross-linked polyamide composite, 8
inches in diameter. Dishons team operates a sin-
gle train consisting of two banks, each with 147
40-inch long membrane cylinders.
The membranes use a split-ring seal. The oper-
ators prefer that design to more conventional rub-
berized brine seals, which Dishon says tend to roll
during installation or when removed and repositioned
during service. If the seal rolls, then you have a
high risk of bypassing the lter, Dishon says.
Plus, with rubberized seals you have to push
all the membranes in the same direction in order
to get at one for service or replacement. With the
split-ring seal, its much easier to remove a mem-
brane. You dont need lubrication, and you can
remove a membrane in either direction.
Thats important at the GRF, because the mem-
branes are a tight t in the building and there isnt
enough room on one side of the membrane train to
remove an individual unit.
We were one of the rst plants to have split-
ring seals on the entire membrane system, Dis-
hon says. It will be three years in March since we
installed the membranes, and the seals are doing
well. For clean-in-place membrane cleaning, the
staff uses K-1000 acid solution and K-2000 caustic
solution (King Lee Technologies).

Getting the water
One goal of the South Coast Water District is
to reduce reliance on imported water by delivering
more from local sources. That makes the success-
ful operation of the GRF more and more impor-
tant in the future outlook.
The district relies heavily on imported water to meet the needs of the
community and more than two million visitors each year. At present,
about 75 percent of the water is imported from hundreds of miles away
from the Colorado River and from northern California. Drought, climate
change, population growth, changing government policies and ecosystem
challenges are all working to reduce those supplies and to make them
uncertain.
In response, the district is investing millions of dollars in the con-
tinuing development of reliable and drought-proof local supplies. This
work includes:
Improvements to the recycled water supply for irrigation to save
more water for drinking.
Participation in the proposed Doheny Ocean Desalination Project
and possibly other desalination projects.
In compliance with our permit,

the plant is monitored every
day it is in operation. Reads are
taken, grab samples processed
and forms lled out.
STEVE DISHON
(continued)
vortex mechanical inline chemical mixer (Superior Water Technologies);
sodium hypochlorite and aqueous ammonia are also added. After disin-
fection, the water is pumped to the distribution system.
All plant discharge, including backwash water and solids, ows to a
regional ocean outfall.
The district generates sodium hypochlorite on site, using injection
equipment from Process Solutions. Chloramines are produced by adding
ammonia. We have a 35-minute detention time in the clearwell, Dishon
says. Thats an adequate contact time for the chloramines before the
water is pumped to the potable water system.
The facility can add sulfuric acid but has not done so since 2008. By
eliminating the sulfuric feed, we were able to save $160,000 per year in
chemical costs, says Dishon. Thats a considerable amount considering
the plants operating budget is about $825,000 per year.
A bit of caustic is added to the ow after the decarbonator.

Big responsibilities
Plant processes are monitored and controlled by a Modicon Proworx
SCADA system (Schneider Electric) with Wonderware software (Invensys)
and a radio system. Analytical equipment has been supplied by Hach,
and the GRF uses Allen-Bradley variable-frequency drives (Rockwell
Automation) and Peerless vertical pumps.
The quality of the produced water is strictly conned to match the
imported water [pH, chloramines, conductivity] coming from the Metro-
politan Water District of Southern California, so that there is no reaction
between the produced water and the purchased water, Dishon says.
To help prevent corrosion, sodium hydroxide is added to the ow using a
vortex mechanical inline chemical mixer (Superior Water Technologies).
Sodium hypochlorite and aqueous ammonia are also added.
The facility currently manages a single 700 gpm shallow brackish water well
called the Stone Hill Well. The 300 ppm salinity in local groundwater is
attributed not to salt water intrusion from the nearby Pacic Ocean, but to
natural minerals within the aquifer.
Eighteen CodeLine pressure vessels (Pentair) make up the facilitys No. 1 RO
system bank. RO is the main method the South Coast groundwater facility
uses to process the areas source water.
Dishon and Paul Zents and Michael Buhl, senior operators, are
responsible for the GRF and 13 other facilities, including the Orange
County Poche Clean Beach Project ltration and UV plant, and the Salt
Creek Ozone Treatment Facility, which provides ltration and ozone dis-
infection and is owned by the City of Dana Point.
We work four days per week from 7 a.m. to 5:30 p.m. and rotate the
on-call duty every third week, says Dishon. In compliance with our
permit, the plant is monitored every day it is in operation. Reads are
taken, grab samples processed and forms lled out.
The three operators work for Joe McDivitt, director of operations,
who has been a strong supporter since the district took over plant opera-
tions soon after the facility was commissioned. Joe has given us the free-
dom to make the changes necessary to make the facility more efcient
and more reliable, Dishon says.

Specialized membranes
The RO membranes are designed and manu-
factured by Toray for brackish water. They are spi-
ral-wound, cross-linked polyamide composite, 8
inches in diameter. Dishons team operates a sin-
gle train consisting of two banks, each with 147
40-inch long membrane cylinders.
The membranes use a split-ring seal. The oper-
ators prefer that design to more conventional rub-
berized brine seals, which Dishon says tend to roll
during installation or when removed and repositioned
during service. If the seal rolls, then you have a
high risk of bypassing the lter, Dishon says.
Plus, with rubberized seals you have to push
all the membranes in the same direction in order
to get at one for service or replacement. With the
split-ring seal, its much easier to remove a mem-
brane. You dont need lubrication, and you can
remove a membrane in either direction.
Thats important at the GRF, because the mem-
branes are a tight t in the building and there isnt
enough room on one side of the membrane train to
remove an individual unit.
We were one of the rst plants to have split-
ring seals on the entire membrane system, Dis-
hon says. It will be three years in March since we
installed the membranes, and the seals are doing
well. For clean-in-place membrane cleaning, the
staff uses K-1000 acid solution and K-2000 caustic
solution (King Lee Technologies).

Getting the water
One goal of the South Coast Water District is
to reduce reliance on imported water by delivering
more from local sources. That makes the success-
ful operation of the GRF more and more impor-
tant in the future outlook.
The district relies heavily on imported water to meet the needs of the
community and more than two million visitors each year. At present,
about 75 percent of the water is imported from hundreds of miles away
from the Colorado River and from northern California. Drought, climate
change, population growth, changing government policies and ecosystem
challenges are all working to reduce those supplies and to make them
uncertain.
In response, the district is investing millions of dollars in the con-
tinuing development of reliable and drought-proof local supplies. This
work includes:
Improvements to the recycled water supply for irrigation to save
more water for drinking.
Participation in the proposed Doheny Ocean Desalination Project
and possibly other desalination projects.
In compliance with our permit,

the plant is monitored every
day it is in operation. Reads are
taken, grab samples processed
and forms lled out.
STEVE DISHON
(continued)
Federal dollars for infrastructure
projects are being slashed while
regulatory requirements are
increasing. Im getting squeezed
to do more with less.
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Installation of a second well at the GRF to ensure sustainable water
production.
Dishon says the second well is nearing completion and will be equipped
and operating soon. Increased water production from the San Juan Basin
aquifer will help the district continue to supply its customers and will
have an economic benet as well.
While we are limited in how much water we can produce by well
extraction from the basin by our California Water Resources Control
Board permit, for every acre-foot [325,850 gallons] of water we produce
from our local groundwater source, we receive a $250 credit from the
Metropolitan Water District, says Dishon. Its an incentive to produce
as much water locally as possible. wso
KEEPING THE MEMBRANES CLEAN
Y2K the century change caused little stir when it passed more
than a decade ago. But an anti-scalant by the same name is having a
signicant impact on the reverse osmosis (RO) membranes at the South
Coast Water District Groundwater Recovery Facility (GRF).
Supplied by King Lee Technologies, the Pretreat Plus Y2K anti-
scalant is formulated for large membrane systems. According to the
manufacturer, it protects membranes from inorganic foulants even
when present in high concentrations. It does not react with other
treatment chemicals such as coagulants. It can reduce operating
costs by eliminating the need to inject acid and by extending the time
between membrane cleanings. It can also extend membrane life.
Steve Dishon, water production supervisor, is pleased with the
results he sees at the GRF: Weve averaged over two years between
membrane cleanings. It keeps air out of our system, which enables us
to operate as long as we can without interruption, benecially produc-
ing water over 96 percent of the time. Weve saved a ton of money.
The team at the membrane facility includes, from left, Steve Dishon, water
production supervisor; Michael Buhl, senior plant operator; Joe McDivitt,
director of operations; and Paul E. Zents, senior plant operator.
FEATURED PRODUCTS FROM:
Blue-White Industries
714/893-8529
www.blue-white.com
(See ad page 4)
Bray International, Inc.
281/894-5454
www.bray.com
Hach Company
800/227-4224
www.hach.com
(See ad page 2)
Invensys Operations Management
949/727-3200
www.iom.invensys.com
King Lee Technologies
800/800-9019
www.kingleetech.com
Loprest Water Treatment Co.
888/228-5982
www.loprest.com
Peerless Pump Company
800/879-0182
www.peerlesspump.com
Pentair X-Flow
815/986-0391
www.x-flow.com
Process Solutions, Inc.
888/774-4536
www.4psi.net
Rockwell Automation
414/382-2000
www.rockwellautomation.com/industries/water
Schneider Electric
888/778-2733
www.schneider-electric.us
Superior Water Technologies, Inc.
949/241-2096
www.superiorwatertechnologies.com
Toray Membrane USA
858/218-2390
www.toraywater.com
(See ad page 15)
800-972-ASCO (2726) | www.ascovalve.com/composite | e-mail: info-valve@asco.com
Composite valve. Perfected.
Scan this QR Code*
to view the new video
and learn more about the
212 Series Composite Valve.
* Requires QR Code reader
ASCO Series 212 composite valves for water purification and conditioning.
For reverse osmosis applications from drinking water to restaurant equipment to grocery
store produce misting, heres the valve youve been waiting for! Available in 3/8" to 1" pipe
sizes, its the first to combine reliable, lead-free construction proven up to 1 million cycles
with the highest available temperature and pressure ratings, plus testing and certification
by NSF International. It also provides the industrys fastest, most cost-effective assembly via
our unique new FasN universal valve connection system. Get tomorrows perfected
composite technology by calling ASCO today!
4
The ASCO trademark is registered in the U.S. and other countries. FasN is a trademark of ASCO Valve, Inc. The Emerson logo is a trademark and service mark of Emerson Electric Co. 2014 ASCO Valve, Inc.
Installation of a second well at the GRF to ensure sustainable water
production.
Dishon says the second well is nearing completion and will be equipped
and operating soon. Increased water production from the San Juan Basin
aquifer will help the district continue to supply its customers and will
have an economic benet as well.
While we are limited in how much water we can produce by well
extraction from the basin by our California Water Resources Control
Board permit, for every acre-foot [325,850 gallons] of water we produce
from our local groundwater source, we receive a $250 credit from the
Metropolitan Water District, says Dishon. Its an incentive to produce
as much water locally as possible. wso
KEEPING THE MEMBRANES CLEAN
Y2K the century change caused little stir when it passed more
than a decade ago. But an anti-scalant by the same name is having a
signicant impact on the reverse osmosis (RO) membranes at the South
Coast Water District Groundwater Recovery Facility (GRF).
Supplied by King Lee Technologies, the Pretreat Plus Y2K anti-
scalant is formulated for large membrane systems. According to the
manufacturer, it protects membranes from inorganic foulants even
when present in high concentrations. It does not react with other
treatment chemicals such as coagulants. It can reduce operating
costs by eliminating the need to inject acid and by extending the time
between membrane cleanings. It can also extend membrane life.
Steve Dishon, water production supervisor, is pleased with the
results he sees at the GRF: Weve averaged over two years between
membrane cleanings. It keeps air out of our system, which enables us
to operate as long as we can without interruption, benecially produc-
ing water over 96 percent of the time. Weve saved a ton of money.
The team at the membrane facility includes, from left, Steve Dishon, water
production supervisor; Michael Buhl, senior plant operator; Joe McDivitt,
director of operations; and Paul E. Zents, senior plant operator.
Blue-White Industries
714/893-8529
www.blue-white.com
(See ad page 4)
Bray International, Inc.
281/894-5454
www.bray.com
Hach Company
800/227-4224
www.hach.com
(See ad page 2)
Invensys Operations Management
949/727-3200
www.iom.invensys.com
King Lee Technologies
800/800-9019
www.kingleetech.com
Loprest Water Treatment Co.
888/228-5982
www.loprest.com
Peerless Pump Company
800/879-0182
www.peerlesspump.com
Pentair X-Flow
815/986-0391
www.x-flow.com
Process Solutions, Inc.
888/774-4536
www.4psi.net
Rockwell Automation
414/382-2000
www.rockwellautomation.com/industries/water
Schneider Electric
888/778-2733
www.schneider-electric.us
Superior Water Technologies, Inc.
949/241-2096
www.superiorwatertechnologies.com
Toray Membrane USA
858/218-2390
www.toraywater.com
(See ad page 15)
800-972-ASCO (2726) | www.ascovalve.com/composite | e-mail: info-valve@asco.com
Composite valve. Perfected.
Scan this QR Code*
to view the new video
and learn more about the
212 Series Composite Valve.
* Requires QR Code reader
ASCO Series 212 composite valves for water purification and conditioning.
For reverse osmosis applications from drinking water to restaurant equipment to grocery
store produce misting, heres the valve youve been waiting for! Available in 3/8" to 1" pipe
sizes, its the first to combine reliable, lead-free construction proven up to 1 million cycles
with the highest available temperature and pressure ratings, plus testing and certification
by NSF International. It also provides the industrys fastest, most cost-effective assembly via
our unique new FasN universal valve connection system. Get tomorrows perfected
composite technology by calling ASCO today!
4
The ASCO trademark is registered in the U.S. and other countries. FasN is a trademark of ASCO Valve, Inc. The Emerson logo is a trademark and service mark of Emerson Electric Co. 2014 ASCO Valve, Inc.
F
ourth grade is a time when
kids experience science hands-
on. Concepts like electricity,
sound and the three states of
matter solid, liquid and gas
challenge and excite them.
So what better way to teach
these future water stewards than
to engage them in an annual water
conservation program and poster
contest? Each year since 2008,
Emily Resch has done that in her
role as conservation program coor-
dinator for the Birch Bay Water
and Sewer District and the City of
Blaine, Wash.
She presents a compact yet
comprehensive program to the
combined fourth grade classes at
Blaine Elementary School. Her
objective is to encourage critical
thinking about how local water is
sourced, how to conserve it and
why it is important, all while hav-
ing fun. In early spring, Resch vis-
its Blaine Elementary to teach
students not just about how the
utility functions, but about the
water they use every day.

Learning made sweeter
Blaine is bounded on the north
by Canada. Since the water source
for the Blaine/Birch Bay area is
groundwater, Resch employs a
unique and engaging method of
teaching how the earth is layered
and how groundwater travels. She
has students build parfaits of ice
cream and candies, creating layers
to simulate those in the earth.
They learn how water collects
and then ows through the rock
layers by gently pouring soda onto
their edible creations. They observe
how it falls, where it pools and
how it moves. The lesson is rele-
vant, and the reward is sweet.
The kids are really engaged at
the fourth-grade level, says Resch.
Theyre fun to teach, and they
ask lots of questions.
Resch packs a lot into her one-
hour presentations. Topics include
how much water is on the earth,
where local drinking water comes
from, what groundwater is, how it
is different from water in lakes,
how easily it can be polluted and
how that pollution could affect
people. Water conservation is an
important part of the topic.

Passion for conservation
Resch is well-qualied for her
role: She holds a bachelors degree
in environmental geography from
Ohio University and a masters in
geography and natural resources from
Western Washington University.
Her career spans six years in
water management and conserva-
tion programs, including Whatcom
Water Weeks, a two-week celebra-
tion about the importance of
Whatcom Countys water resources
put on by Whatcom Watersheds
Information Network (WWIN)
and the Whatcom Water Alliance,
a group that coordinates public
information among municipalities
and water districts in the county.
Resch is also an elected board mem-
ber of the Partnership for Water.
Resch actively engages county-
wide partnerships among various
agencies and organizations to edu-
cate the community and promote
stewardship of water resources.
She explores local geography with
students to stimulate an interest
beyond water.
WINNING
THEM OVER
The One Percent
A poster contest and groundwater parfaits help students in
a Washington city appreciate the value and scarcity of fresh water
Abbey Spencers winning poster
captures the essence of Waters
Worth It in a single drop of
water, challenging people to
look closely.
The view from space shows the earth as

the big, blue marble, but with less than one
percent of the earths water available as fresh,
the need for conservation is vitally important for
kids to understand at this age.
EMILY RESCH
Resch teaches that water is a
limited resource. The view from
space shows the earth as the big,
blue marble, but with less than
one percent of the earths water
available as fresh, the need for
conservation is vitally important
for kids to understand at this age,
she says. Once they learn that the
other 99 percent of water is saltwa-
ter, or frozen in glaciers and ice caps,
they realize how little freshwater
is available and want to under-
stand conservation concepts.

Creative posters
The utilitys program is taught
in late April. Students then have
about four weeks to develop their
posters for the utilitys annual con-
test. The poster theme each year
mirrors a larger water conserva-
tion campaign that launches at the
beginning of summer. Winning
posters are displayed at the summer
campaign launch event and at other
civic events throughout the year.
The 2013 poster contest theme
was based on Waters Worth It, a
broad-based messaging campaign
by the Water Environment Feder-
ation. It enabled 175 students to
demonstrate their awareness of
water conservation as future stew-
ards. They compete for prizes as
well as a pizza party they can win
for their entire class. Elected city
ofcials judge the contest.
The posters also spark aware-
ness for the districts summer water
conservation campaign. Emphasis
is on voluntary commitments to
reduce outdoor watering and
awareness of chemical runoff
from fertilizers and other ground
contaminants. Resch says the pro-
gram pays off not just in aware-
ness but in compliance: Residents
commit to voluntary limits on
watering, helping to reduce the
citys water usage.
Even for a city as small as Blaine
(population less than 5,000), there
is clear value in preserving water
resources by investing in future
stewards. wso
A budding steward of water
conservation examines a ground-
water parfait.
Emily Resch with water conservation mascot Wayne Drop.
F
ourth grade is a time when
kids experience science hands-
on. Concepts like electricity,
sound and the three states of
matter solid, liquid and gas
challenge and excite them.
So what better way to teach
these future water stewards than
to engage them in an annual water
conservation program and poster
contest? Each year since 2008,
Emily Resch has done that in her
role as conservation program coor-
dinator for the Birch Bay Water
and Sewer District and the City of
Blaine, Wash.
She presents a compact yet
comprehensive program to the
combined fourth grade classes at
Blaine Elementary School. Her
objective is to encourage critical
thinking about how local water is
sourced, how to conserve it and
why it is important, all while hav-
ing fun. In early spring, Resch vis-
its Blaine Elementary to teach
students not just about how the
utility functions, but about the
water they use every day.

Learning made sweeter
Blaine is bounded on the north
by Canada. Since the water source
for the Blaine/Birch Bay area is
groundwater, Resch employs a
unique and engaging method of
teaching how the earth is layered
and how groundwater travels. She
has students build parfaits of ice
cream and candies, creating layers
to simulate those in the earth.
They learn how water collects
and then ows through the rock
layers by gently pouring soda onto
their edible creations. They observe
how it falls, where it pools and
how it moves. The lesson is rele-
vant, and the reward is sweet.
The kids are really engaged at
the fourth-grade level, says Resch.
Theyre fun to teach, and they
ask lots of questions.
Resch packs a lot into her one-
hour presentations. Topics include
how much water is on the earth,
where local drinking water comes
from, what groundwater is, how it
is different from water in lakes,
how easily it can be polluted and
how that pollution could affect
people. Water conservation is an
important part of the topic.

Passion for conservation
Resch is well-qualied for her
role: She holds a bachelors degree
in environmental geography from
Ohio University and a masters in
geography and natural resources from
Western Washington University.
Her career spans six years in
water management and conserva-
tion programs, including Whatcom
Water Weeks, a two-week celebra-
tion about the importance of
Whatcom Countys water resources
put on by Whatcom Watersheds
Information Network (WWIN)
and the Whatcom Water Alliance,
a group that coordinates public
information among municipalities
and water districts in the county.
Resch is also an elected board mem-
ber of the Partnership for Water.
Resch actively engages county-
wide partnerships among various
agencies and organizations to edu-
cate the community and promote
stewardship of water resources.
She explores local geography with
students to stimulate an interest
beyond water.
WINNING
THEM OVER
The One Percent
A poster contest and groundwater parfaits help students in
a Washington city appreciate the value and scarcity of fresh water
Abbey Spencers winning poster
captures the essence of Waters
Worth It in a single drop of
water, challenging people to
look closely.
The view from space shows the earth as

the big, blue marble, but with less than one
percent of the earths water available as fresh,
the need for conservation is vitally important for
kids to understand at this age.
EMILY RESCH
Resch teaches that water is a
limited resource. The view from
space shows the earth as the big,
blue marble, but with less than
one percent of the earths water
available as fresh, the need for
conservation is vitally important
for kids to understand at this age,
she says. Once they learn that the
other 99 percent of water is saltwa-
ter, or frozen in glaciers and ice caps,
they realize how little freshwater
is available and want to under-
stand conservation concepts.

Creative posters
The utilitys program is taught
in late April. Students then have
about four weeks to develop their
posters for the utilitys annual con-
test. The poster theme each year
mirrors a larger water conserva-
tion campaign that launches at the
beginning of summer. Winning
posters are displayed at the summer
campaign launch event and at other
civic events throughout the year.
The 2013 poster contest theme
was based on Waters Worth It, a
broad-based messaging campaign
by the Water Environment Feder-
ation. It enabled 175 students to
demonstrate their awareness of
water conservation as future stew-
ards. They compete for prizes as
well as a pizza party they can win
for their entire class. Elected city
ofcials judge the contest.
The posters also spark aware-
ness for the districts summer water
conservation campaign. Emphasis
is on voluntary commitments to
reduce outdoor watering and
awareness of chemical runoff
from fertilizers and other ground
contaminants. Resch says the pro-
gram pays off not just in aware-
ness but in compliance: Residents
commit to voluntary limits on
watering, helping to reduce the
citys water usage.
Even for a city as small as Blaine
(population less than 5,000), there
is clear value in preserving water
resources by investing in future
stewards. wso
A budding steward of water
conservation examines a ground-
water parfait.
Emily Resch with water conservation mascot Wayne Drop.
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Some folks visit with you; others cuss you out and complain. But thats what makes
the job enjoyable. Youre out in the eld working with people, talking with them,
explaining why a line broke, and telling them what youre going to do to solve the problem.
ANDY HALL
Andrew Hall (left), lead collections operator,
shares a light moment with operators
Shawn Sandoval and David Alcon
during a break in eld work.

PEOPLE
PERSON
STORY: JACK POWELL
PHOTOGRAPHY: ERIC DRAPER
Andy Hall has combined technical aptitude with a human touch
to build an award-winning career in a fast-growing New Mexico city
Y
ou need a water meter installed, a main xed, an angry cus-
tomer soothed. Who do you call? If youre the Utilities Services
Division in Rio Rancho, N.M., the answer is easy: Andy Hall.
Hall, employed by CH2M HILL, is lead collections opera-
tor for the water and wastewater utility and its 90,000 custom-
ers. He has applied his underground systems expertise, mechanical
aptitude and ability to calm frayed nerves since 1996, parlaying a con-
dent yet plain-spoken style into an award-winning career that makes him
a favorite of his boss, co-workers and city residents.
Last year Hall, an Albuquerque native, received the 2012 Outstanding
Distribution System Operator Award from the Rocky Mountain Section
AWWA. The award recognizes exceptional performance, dedication and
teamwork qualities Hall has displayed throughout his time helping to
ensure a reliable, high-quality water supply for the states third largest city.
Hall also received one of 16 Joseph M. Kaplan Safe Driver of the Year
Awards from the National Safety Council for 2012. The award recognizes
drivers who have logged at least 15 years or 250,000 miles without a pre-
ventable accident.
I never expected to win either award, says Hall. I was so surprised
when I got the AWWA award. It was really the great team I work with that
deserved it for all the good things they do. I get things done and teach
them what I know. As for the Safety Council award, I just focus on driv-
ing safely wherever I go.

Underground skill
Hall took a circuitous route to the Rio Rancho utility. After graduat-
ing from Rio Grande High School, he spent two years at Albuquerque
Technical Vocational Institute (now Central New Mexico Community
College). Then he got a job as a contractor for Qwest Communications
International (now CenturyLink), installing underground telephone and
cable TV lines.
One place he served was Rio Rancho, a fast-growing community and
economic hub of Sandoval County, in the Albuquerque Basin west of the
Rio Grande, which bounds the northeast corner of the city. There he met
operators from the water utility, who were impressed with his background
and easy-going manner and asked him if he wanted a job. Eager for a
change after nine years, Hall quickly agreed.
CH2M HILL sent him to training programs, and eventually he earned
his Level 4 Water Treatment Operator and Level 2 Wastewater Operator
licenses, along with a commercial drivers license. He needs the CDL to
QUALITY
LEADERS
OPERATOR
Andrew Hall, Rio Rancho (N.M.)
Utilities Services Division
POSITION: | Lead collections operator
EXPERIENCE: | 18 years
EDUCATION: | Courses at Albuquerque Technical Vocational Institute
CERTIFICATIONS:
|

Level 4 Water Treatment Operator,
Level 2 Wastewater Operator
GOALS: | Stay at Rio Rancho and do the best job possible for the city
WEBSITE: | www.ci.rio-rancho.nm.us

Some folks visit with you; others cuss you out and complain. But thats what makes
the job enjoyable. Youre out in the eld working with people, talking with them,
explaining why a line broke, and telling them what youre going to do to solve the problem.
ANDY HALL
Andrew Hall (left), lead collections operator,
shares a light moment with operators
Shawn Sandoval and David Alcon
during a break in eld work.

PEOPLE
PERSON
STORY: JACK POWELL
PHOTOGRAPHY: ERIC DRAPER
Andy Hall has combined technical aptitude with a human touch
to build an award-winning career in a fast-growing New Mexico city
Y
ou need a water meter installed, a main xed, an angry cus-
tomer soothed. Who do you call? If youre the Utilities Services
Division in Rio Rancho, N.M., the answer is easy: Andy Hall.
Hall, employed by CH2M HILL, is lead collections opera-
tor for the water and wastewater utility and its 90,000 custom-
ers. He has applied his underground systems expertise, mechanical
aptitude and ability to calm frayed nerves since 1996, parlaying a con-
dent yet plain-spoken style into an award-winning career that makes him
a favorite of his boss, co-workers and city residents.
Last year Hall, an Albuquerque native, received the 2012 Outstanding
Distribution System Operator Award from the Rocky Mountain Section
AWWA. The award recognizes exceptional performance, dedication and
teamwork qualities Hall has displayed throughout his time helping to
ensure a reliable, high-quality water supply for the states third largest city.
Hall also received one of 16 Joseph M. Kaplan Safe Driver of the Year
Awards from the National Safety Council for 2012. The award recognizes
drivers who have logged at least 15 years or 250,000 miles without a pre-
ventable accident.
I never expected to win either award, says Hall. I was so surprised
when I got the AWWA award. It was really the great team I work with that
deserved it for all the good things they do. I get things done and teach
them what I know. As for the Safety Council award, I just focus on driv-
ing safely wherever I go.

Underground skill
Hall took a circuitous route to the Rio Rancho utility. After graduat-
ing from Rio Grande High School, he spent two years at Albuquerque
Technical Vocational Institute (now Central New Mexico Community
College). Then he got a job as a contractor for Qwest Communications
International (now CenturyLink), installing underground telephone and
cable TV lines.
One place he served was Rio Rancho, a fast-growing community and
economic hub of Sandoval County, in the Albuquerque Basin west of the
Rio Grande, which bounds the northeast corner of the city. There he met
operators from the water utility, who were impressed with his background
and easy-going manner and asked him if he wanted a job. Eager for a
change after nine years, Hall quickly agreed.
CH2M HILL sent him to training programs, and eventually he earned
his Level 4 Water Treatment Operator and Level 2 Wastewater Operator
licenses, along with a commercial drivers license. He needs the CDL to
QUALITY
LEADERS
OPERATOR
Andrew Hall, Rio Rancho (N.M.)
Utilities Services Division
POSITION: | Lead collections operator
EXPERIENCE: | 18 years
EDUCATION: | Courses at Albuquerque Technical Vocational Institute
CERTIFICATIONS:
|

Level 4 Water Treatment Operator,
Level 2 Wastewater Operator
GOALS: | Stay at Rio Rancho and do the best job possible for the city
WEBSITE: | www.ci.rio-rancho.nm.us
operate backhoes for trenching in water main repair, and to drive tandem
dump trucks that carry excavated soil, piping and equipment.

A days work
Halls work mainly involves maintenance. Hes responsible for all
water meter installations and replacements, repair of water main and
sewer lines, and dealing with Rio Rancho utility customers. Thats what
I like doing best, he says. Some folks visit with you; others cuss you out
and complain. But thats what makes the job enjoyable. Youre out in the
eld working with people, talking with them, explaining why a line broke,
and telling them what youre going to do to solve the problem.
On a typical day, Hall gets in about 8 a.m. We cant start earlier
because folks would complain about the noise, he says. He does safety
briengs and talks with his team about anything that might have hap-
pened overnight. Then he gets them ready to go out into the eld, assign-
ing various repair jobs as they come up. After that, Hall makes his rounds,
checking on completed work, taking water samples and guring out what
else needs doing.
While he usually leaves at 4:30 p.m. to drive back to the house he built
two years ago in Albuquerque, Hall is one of ve lead operators who take
calls around the clock. When he joined the utility, it was just Hall and one
other operator on call, so he was busy all the time responding to emergen-
cies. Several years ago, he was called out on Christmas Eve to x a water
main break, then turned around and came back to work Christmas morn-
CUSTOMER RELATIONS, HALL-STYLE
Since 1996, Andy Hall has dealt with all kinds of customers: worried
homeowners, good-natured types who just want to cook and take a
shower, and red-faced screamers certain the utility broke their water
main deliberately. It takes talent to handle each type.
Most of the customers we deal with are great, says Hall. Some of
them get upset when their water service goes off, but thats understand-
able its the same as not having use of your phone or cable TV or
electricity. Others get pretty frustrated, and we have to calm them down,
tell them what were going to do, and assure them that well get their
water back as soon as possible.
Good customer relations, Hall says, requires listening, empathizing
and treating each customer courteously, regardless of demeanor.
Sometimes that involves a detailed explanation of the task at hand.
Other times it means telling a joke or keeping things upbeat. Still others
demand a grin-and-bear-it attitude and more than a little patience.
Says Hall, A few folks have threatened me and Im about six feet
tall and weigh about 260 pounds. But weve all learned to keep our
cool and to respond in a respectful way, which nearly always defuses a
bad situation. Thats just one of the things that makes my job interesting.
Youd never have that interaction being cooped up in a plant.
Andrew Hall (front, center) surrounded by his team of workers.
ing. As usual, Hall took it in stride:
Its all part of the job of keeping
the water owing.

Growing needs
Today, Rio Rancho Utility has
74 CH2M HILL employees, dou-
bling its workforce in 18 years as
the city grew from a sleepy sub-
urb of Albuquerque into a major
community. Growth naturally
means more infrastructure to keep
in good order. That includes nearly
400 miles of water main, 200 miles
of water distribution pipes, 250
miles of wastewater collection
systems, and the pumps that draw
water from 1,000- to 3,000-foot-
deep wells in the Santa Fe Group
Aquifer, then deliver some 50 mgd
to homes and businesses.
Key water system components
also include lters, reverse osmo-
sis systems that control high total
dissolved solids, 10 arsenic-
removal facilities in which the
city has invested $46 million since 2002, and steel res-
ervoir tanks that hold up to 4 million gallons of chlo-
rinated water.
My principal work is xing sewer line leaks, bro-
ken mains and faulty meters, says Hall, unfazed by
the challenges. We all work like crazy to repair leaks
and breaks because we know how much everybody
relies on water. If a line breaks for whatever reason, well shut down the
street, dig up the line, stop the leak, t the line back together, ush the
system and test for bacteria to make sure the water is safe to drink. And
well do everything as quickly as possible so homes and businesses arent
disrupted too badly.

Calming customers
System mapping completed over the years helps the team locate the
right valves and isolate breaks quickly. In a typical year (if such a thing
exists) Hall and the operators handle about 900 service line leaks and
30-plus main breaks. The many potential causes include tree roots, care-
less excavation by contractors, the areas acidic soil, winter freeze-ups,
and deterioration from 50 years or more in the ground. Whatever the rea-
son, the utility relies on Hall to mollify customers.
We have issues with our infrastructure just like any other munici-
pality, says Halls boss, Cliff Leeper, project director for CH2M HILL,
which also provides wastewater support and SCADA services. Thats why
we need someone like Andy who can handle people, deal with the issues
and make sure the work is completed in a responsible way. Hes been here
a long time, so hes well versed in our processes and well respected by his
peers, co-workers and our customers for his dependability and willing-
ness to help.

Part of the team
Halls co-workers are equally enthusiastic about his approach to the
job. Operator Robert Paynter, who has worked with Hall for eight years,
calls him a great hands-on guy whos always willing to show you new
things. Ive learned a lot from Andy. Weve xed mains together and done
tons of meter installations and repairs. Hes a heck of an operator in terms
of dealing with customers and getting the equipment to work.
Fellow operator and lifelong Rio Rancho resident Robert Crites
agrees. He has worked for Hall for seven years and praises his teaching
skills: He has taught me a lot about installs and operations, so much that
I can ll in for him when hes out for the day. Andy is very patient, and
hell help out even when hes not on call.
Hall prefers to see himself as someone who simply enjoys his job: the
stability of working for a good company, the chance to get into the com-
munity and help make things right, and the ability to provide for his wife,
Robin, an Albuquerque schoolteacher, and their son and daughter.
I like being out in the eld working with our guys and our custom-
ers, says Hall. Every day is dif-
ferent. Sometimes its the weather
we can have temperatures well
below zero on occasion. Well see
pipes breaking as a result, or water
meters freezing. Basically, I like
people: talking to them at job sites,
helping them understand what
were doing. wso
We have issues with our infrastructure just like any other

municipality. Thats why we need someone like Andy,
who can handle people, deal with the issues and make sure
the work is completed in a responsible way.
CLIFF LEEPER
Hall (left) and David Alcon operate
a hydroexcavator (GapVax) during
a water line break repair.
CH2M HILL
888/242-6445
www.ch2m.com
GapVax, Inc.
888/442-8729
www.gapvax.com
operate backhoes for trenching in water main repair, and to drive tandem
dump trucks that carry excavated soil, piping and equipment.

A days work
Halls work mainly involves maintenance. Hes responsible for all
water meter installations and replacements, repair of water main and
sewer lines, and dealing with Rio Rancho utility customers. Thats what
I like doing best, he says. Some folks visit with you; others cuss you out
and complain. But thats what makes the job enjoyable. Youre out in the
eld working with people, talking with them, explaining why a line broke,
and telling them what youre going to do to solve the problem.
On a typical day, Hall gets in about 8 a.m. We cant start earlier
because folks would complain about the noise, he says. He does safety
briengs and talks with his team about anything that might have hap-
pened overnight. Then he gets them ready to go out into the eld, assign-
ing various repair jobs as they come up. After that, Hall makes his rounds,
checking on completed work, taking water samples and guring out what
else needs doing.
While he usually leaves at 4:30 p.m. to drive back to the house he built
two years ago in Albuquerque, Hall is one of ve lead operators who take
calls around the clock. When he joined the utility, it was just Hall and one
other operator on call, so he was busy all the time responding to emergen-
cies. Several years ago, he was called out on Christmas Eve to x a water
main break, then turned around and came back to work Christmas morn-
CUSTOMER RELATIONS, HALL-STYLE
Since 1996, Andy Hall has dealt with all kinds of customers: worried
homeowners, good-natured types who just want to cook and take a
shower, and red-faced screamers certain the utility broke their water
main deliberately. It takes talent to handle each type.
Most of the customers we deal with are great, says Hall. Some of
them get upset when their water service goes off, but thats understand-
able its the same as not having use of your phone or cable TV or
electricity. Others get pretty frustrated, and we have to calm them down,
tell them what were going to do, and assure them that well get their
water back as soon as possible.
Good customer relations, Hall says, requires listening, empathizing
and treating each customer courteously, regardless of demeanor.
Sometimes that involves a detailed explanation of the task at hand.
Other times it means telling a joke or keeping things upbeat. Still others
demand a grin-and-bear-it attitude and more than a little patience.
Says Hall, A few folks have threatened me and Im about six feet
tall and weigh about 260 pounds. But weve all learned to keep our
cool and to respond in a respectful way, which nearly always defuses a
bad situation. Thats just one of the things that makes my job interesting.
Youd never have that interaction being cooped up in a plant.
Andrew Hall (front, center) surrounded by his team of workers.
ing. As usual, Hall took it in stride:
Its all part of the job of keeping
the water owing.

Growing needs
Today, Rio Rancho Utility has
74 CH2M HILL employees, dou-
bling its workforce in 18 years as
the city grew from a sleepy sub-
urb of Albuquerque into a major
community. Growth naturally
means more infrastructure to keep
in good order. That includes nearly
400 miles of water main, 200 miles
of water distribution pipes, 250
miles of wastewater collection
systems, and the pumps that draw
water from 1,000- to 3,000-foot-
deep wells in the Santa Fe Group
Aquifer, then deliver some 50 mgd
to homes and businesses.
Key water system components
also include lters, reverse osmo-
sis systems that control high total
dissolved solids, 10 arsenic-
removal facilities in which the
city has invested $46 million since 2002, and steel res-
ervoir tanks that hold up to 4 million gallons of chlo-
rinated water.
My principal work is xing sewer line leaks, bro-
ken mains and faulty meters, says Hall, unfazed by
the challenges. We all work like crazy to repair leaks
and breaks because we know how much everybody
relies on water. If a line breaks for whatever reason, well shut down the
street, dig up the line, stop the leak, t the line back together, ush the
system and test for bacteria to make sure the water is safe to drink. And
well do everything as quickly as possible so homes and businesses arent
disrupted too badly.

Calming customers
System mapping completed over the years helps the team locate the
right valves and isolate breaks quickly. In a typical year (if such a thing
exists) Hall and the operators handle about 900 service line leaks and
30-plus main breaks. The many potential causes include tree roots, care-
less excavation by contractors, the areas acidic soil, winter freeze-ups,
and deterioration from 50 years or more in the ground. Whatever the rea-
son, the utility relies on Hall to mollify customers.
We have issues with our infrastructure just like any other munici-
pality, says Halls boss, Cliff Leeper, project director for CH2M HILL,
which also provides wastewater support and SCADA services. Thats why
we need someone like Andy who can handle people, deal with the issues
and make sure the work is completed in a responsible way. Hes been here
a long time, so hes well versed in our processes and well respected by his
peers, co-workers and our customers for his dependability and willing-
ness to help.

Part of the team
Halls co-workers are equally enthusiastic about his approach to the
job. Operator Robert Paynter, who has worked with Hall for eight years,
calls him a great hands-on guy whos always willing to show you new
things. Ive learned a lot from Andy. Weve xed mains together and done
tons of meter installations and repairs. Hes a heck of an operator in terms
of dealing with customers and getting the equipment to work.
Fellow operator and lifelong Rio Rancho resident Robert Crites
agrees. He has worked for Hall for seven years and praises his teaching
skills: He has taught me a lot about installs and operations, so much that
I can ll in for him when hes out for the day. Andy is very patient, and
hell help out even when hes not on call.
Hall prefers to see himself as someone who simply enjoys his job: the
stability of working for a good company, the chance to get into the com-
munity and help make things right, and the ability to provide for his wife,
Robin, an Albuquerque schoolteacher, and their son and daughter.
I like being out in the eld working with our guys and our custom-
ers, says Hall. Every day is dif-
ferent. Sometimes its the weather
we can have temperatures well
below zero on occasion. Well see
pipes breaking as a result, or water
meters freezing. Basically, I like
people: talking to them at job sites,
helping them understand what
were doing. wso
We have issues with our infrastructure just like any other

municipality. Thats why we need someone like Andy,
who can handle people, deal with the issues and make sure
the work is completed in a responsible way.
CLIFF LEEPER
Hall (left) and David Alcon operate
a hydroexcavator (GapVax) during
a water line break repair.
CH2M HILL
888/242-6445
www.ch2m.com
GapVax, Inc.
888/442-8729
www.gapvax.com
F
or Greenville Water in South Carolina, effective water management
includes applying protective controls to its watersheds, resulting in
high-quality source and nished water, plus energy and cost savings.
In 1889, what was then the town of Greenville installed a pipe-
line to provide its 9,000 residents with clean drinking water. In the 1920s,
city commissioners had the foresight to purchase a pristine watershed at
the headwaters of the South Saluda River and Flat Rock Creek, which
ow into what is now the Table Rock Reservoir.
The reservoir, in the foothills of the Blue Ridge Mountains, remains
one of the few watersheds completely owned by a utility and maintained
in its natural state. Nearly 100 years later, Greenville and its surrounding
areas have grown to a population of more than 450,000. Table Rock Res-
ervoir (500 acres) and North Saluda Reservoir (1,100 acres), both pristine
supplies, are still the main sources of water.

Ensuring the future
Today, Greenville Water employs more than 230 people who help
manage, maintain and oversee all aspects of the utility, including its two
treatment plants. Water from Table Rock and North Saluda reservoirs is
treated at the Stovall Plant, which went online in 2000. Duke Energy
owns Greenvilles third water source, the 17,600-acre Lake Keowee, and
that water is treated at the Adkins Plant, a conventional treatment facil-
ity completed in 1985.
The Greenville Water infrastructure connects the two treatment
plants to deliver water to the city, retail customers in Greenville County
and 14 wholesale customers. The system maintains 27 tanks and 19 pump
stations and more than 2,600 miles of pipe.
Our fundamental reason for being here is to ensure a sustainable
future through supplying quality water to our customers, says K.C.
Price, director of water resources. He and his team continue to develop
systems and processes to meet changing needs while improving sustain-
ability practices.

Saving energy
Drawing water from mountain sources allows Greenville Water to
focus on other sustainable activities, such as infrastructure replacement.
At the Table Rock Reservoir, the utility replaced one 30-inch pipeline
from the 1930s with a 42-inch pipeline. The larger pipe allowed for higher
gravity ow (from 18 mgd to 21 mgd), reducing energy usage as pumps
are not typically needed to meet demand.
In the treatment plants, the utility installed new chemical owmeters
and new feed pumps with lower horsepower ratings, allowing personnel
to optimize chemical dosages to t the ow. The improvements resulted
in monthly energy savings of more than $1,000 and annual maintenance
savings of $10,000. We assessed our pumping schedule and were able to
change operations to adjust to off-peak times for lower electrical rates,
says Rick Peiderer, assistant director of water resources.
Greenville Water also installed a dissolved air otation (DAF) and l-
tering system (Leopold, a xylem brand) at the Stovall Plant to optimize tur-
SUSTAINABLE
PRACTICE
A dissolved air otation process (Leopold, a xylem brand) oats solids to
the surface for removal.
P
H
O
T
O
S

C
O
U
R
T
E
S
Y

O
F

G
R
E
E
N
V
I
L
L
E

W
A
T
E
R
All Under Control
Wholly owned watersheds around its key sources and diligent plant
operations help Greenville Water deliver an exceptional-quality product
BY ANN STAWSKI
Table Rock Reservoir
bidity. The process was chosen for
its small footprint, treatment ef-
ciency and low power consumption.

Keeping water pristine
The quality of the raw water is
high, and the supply was unltered
until construction of the Stovall
Plant. After coagulation and oc-
culation, water ows to DAF tanks, where air diffusers on tank bottoms
create ne bubbles that attach to oc, resulting in a oating, concentrated
mass of oc. The oc blanket is removed from the surface, and claried
water is withdrawn from the bottom of the tank.
Greenville Water is looking at local opportunities to use the oc as a
soil amendment or for some other purpose to save disposal costs. Utility
leaders say substantial cost savings come from on-site management. We
staff a laboratory and maintenance crew who provide an efcient asset
management program and on-the-spot notication of lab results, says
David Garland, Stovall plant superintendent. Employees monitor ow
and actual feed rates in real time 24 hours a day and can optimize treat-
ment accordingly.
Pristine sources and diligent operations allow Greenville to boast
some of the best drinking water in the state. Water tests at 0.05 NTU 95
percent of the time, better than U.S. EPA and AWWA standards of 0.3
NTU and 0.1 NTU. The department has received the Partnership for Safe
Water Presidents Award.
Our employees are on board with the goals of Greenville Water, says
Garland. They are responsible stewards and committed to ensuring that
we provide the best water to our customers.

Watershed conservation
One Greenville Water effectiveness measurement is comparison of
current water-quality monitoring data with historic water-quality data.
Records go back to the 1930s, and comparisons indicate virtually no
change in water quality at Table Rock and North Saluda. This demon-
strates the fruits of the utilitys source protection program.
Because it owns all the land within the two reservoirs watersheds,
Greenville Water can control all activities near the lakes. In 1995, the
Commissioners of Public Works signed a conservation easement with
The Nature Conservancy, offering even greater protection for the water-
shed and water supply. The sustainability efforts have paid off.
The watersheds are completely undeveloped and will remain as is,
says Peiderer. We employ full-time staff to patrol the area and ensure
that no activities are occurring that could adversely affect the public
water supply.
A main objective of the utilitys forward-looking water resources plan
is to implement sustainable actions to maintain the water supply. The
conservation plan continues to improve and evolve. So does the equip-
ment in the treatment facilities. For example, this spring, Greenville
Water will install six new air compressors in its DAF system to boost ef-
ciency and save energy. Other programs being discussed include solar
power, in-pipe power generators and alternative treatment chemicals.
Utility employees are also invested in high-
quality water. They take part in training and
professional development and often recommend
ways to update infrastructure and improve dis-
tribution ow patterns. For instance, the engi-
neering staff developed an optimized program
for auto-ushing that reduces waste in the system.
We have to be good stewards of the water supply, says Price. We
have to be very forward thinking with our improvements because of
changes in regulations, environmental management and total water man-
agement. The legacy and foresight of the Greenville city commissioners
from nearly a century ago continues to dene the service approach at
Greenville Water. wso
WSO welcomes stories
about your green and environ-
mentally progressive initiatives
for future Sustainable Practice
articles. Send your suggestions
to editor@wsomag.com or
call 715/277-4094.

future through supplying quality water to our customers.
K.C. PRICE
Multiple cells characterize the DAF process at the Stovall Plant.
F
or Greenville Water in South Carolina, effective water management
includes applying protective controls to its watersheds, resulting in
high-quality source and nished water, plus energy and cost savings.
In 1889, what was then the town of Greenville installed a pipe-
line to provide its 9,000 residents with clean drinking water. In the 1920s,
city commissioners had the foresight to purchase a pristine watershed at
the headwaters of the South Saluda River and Flat Rock Creek, which
ow into what is now the Table Rock Reservoir.
The reservoir, in the foothills of the Blue Ridge Mountains, remains
one of the few watersheds completely owned by a utility and maintained
in its natural state. Nearly 100 years later, Greenville and its surrounding
areas have grown to a population of more than 450,000. Table Rock Res-
ervoir (500 acres) and North Saluda Reservoir (1,100 acres), both pristine
supplies, are still the main sources of water.

Ensuring the future
Today, Greenville Water employs more than 230 people who help
manage, maintain and oversee all aspects of the utility, including its two
treatment plants. Water from Table Rock and North Saluda reservoirs is
treated at the Stovall Plant, which went online in 2000. Duke Energy
owns Greenvilles third water source, the 17,600-acre Lake Keowee, and
that water is treated at the Adkins Plant, a conventional treatment facil-
ity completed in 1985.
The Greenville Water infrastructure connects the two treatment
plants to deliver water to the city, retail customers in Greenville County
and 14 wholesale customers. The system maintains 27 tanks and 19 pump
stations and more than 2,600 miles of pipe.
future through supplying quality water to our customers, says K.C.
Price, director of water resources. He and his team continue to develop
systems and processes to meet changing needs while improving sustain-
ability practices.

Saving energy
Drawing water from mountain sources allows Greenville Water to
focus on other sustainable activities, such as infrastructure replacement.
At the Table Rock Reservoir, the utility replaced one 30-inch pipeline
from the 1930s with a 42-inch pipeline. The larger pipe allowed for higher
gravity ow (from 18 mgd to 21 mgd), reducing energy usage as pumps
are not typically needed to meet demand.
In the treatment plants, the utility installed new chemical owmeters
and new feed pumps with lower horsepower ratings, allowing personnel
to optimize chemical dosages to t the ow. The improvements resulted
in monthly energy savings of more than $1,000 and annual maintenance
savings of $10,000. We assessed our pumping schedule and were able to
change operations to adjust to off-peak times for lower electrical rates,
says Rick Peiderer, assistant director of water resources.
Greenville Water also installed a dissolved air otation (DAF) and l-
tering system (Leopold, a xylem brand) at the Stovall Plant to optimize tur-
SUSTAINABLE
PRACTICE
A dissolved air otation process (Leopold, a xylem brand) oats solids to
the surface for removal.
P
H
O
T
O
S

C
O
U
R
T
E
S
Y

O
F

G
R
E
E
N
V
I
L
L
E

W
A
T
E
R
All Under Control
Wholly owned watersheds around its key sources and diligent plant
operations help Greenville Water deliver an exceptional-quality product
BY ANN STAWSKI
Table Rock Reservoir
bidity. The process was chosen for
its small footprint, treatment ef-
ciency and low power consumption.

Keeping water pristine
The quality of the raw water is
high, and the supply was unltered
until construction of the Stovall
Plant. After coagulation and oc-
culation, water ows to DAF tanks, where air diffusers on tank bottoms
create ne bubbles that attach to oc, resulting in a oating, concentrated
mass of oc. The oc blanket is removed from the surface, and claried
water is withdrawn from the bottom of the tank.
Greenville Water is looking at local opportunities to use the oc as a
soil amendment or for some other purpose to save disposal costs. Utility
leaders say substantial cost savings come from on-site management. We
staff a laboratory and maintenance crew who provide an efcient asset
management program and on-the-spot notication of lab results, says
David Garland, Stovall plant superintendent. Employees monitor ow
and actual feed rates in real time 24 hours a day and can optimize treat-
ment accordingly.
Pristine sources and diligent operations allow Greenville to boast
some of the best drinking water in the state. Water tests at 0.05 NTU 95
percent of the time, better than U.S. EPA and AWWA standards of 0.3
NTU and 0.1 NTU. The department has received the Partnership for Safe
Water Presidents Award.
Our employees are on board with the goals of Greenville Water, says
Garland. They are responsible stewards and committed to ensuring that
we provide the best water to our customers.

Watershed conservation
One Greenville Water effectiveness measurement is comparison of
current water-quality monitoring data with historic water-quality data.
Records go back to the 1930s, and comparisons indicate virtually no
change in water quality at Table Rock and North Saluda. This demon-
strates the fruits of the utilitys source protection program.
Because it owns all the land within the two reservoirs watersheds,
Greenville Water can control all activities near the lakes. In 1995, the
Commissioners of Public Works signed a conservation easement with
The Nature Conservancy, offering even greater protection for the water-
shed and water supply. The sustainability efforts have paid off.
The watersheds are completely undeveloped and will remain as is,
says Peiderer. We employ full-time staff to patrol the area and ensure
that no activities are occurring that could adversely affect the public
water supply.
A main objective of the utilitys forward-looking water resources plan
is to implement sustainable actions to maintain the water supply. The
conservation plan continues to improve and evolve. So does the equip-
ment in the treatment facilities. For example, this spring, Greenville
Water will install six new air compressors in its DAF system to boost ef-
ciency and save energy. Other programs being discussed include solar
power, in-pipe power generators and alternative treatment chemicals.
Utility employees are also invested in high-
quality water. They take part in training and
professional development and often recommend
ways to update infrastructure and improve dis-
tribution ow patterns. For instance, the engi-
neering staff developed an optimized program
for auto-ushing that reduces waste in the system.
We have to be good stewards of the water supply, says Price. We
have to be very forward thinking with our improvements because of
changes in regulations, environmental management and total water man-
agement. The legacy and foresight of the Greenville city commissioners
from nearly a century ago continues to dene the service approach at
Greenville Water. wso
WSO welcomes stories
about your green and environ-
mentally progressive initiatives
for future Sustainable Practice
articles. Send your suggestions
to editor@wsomag.com or
call 715/277-4094.

future through supplying quality water to our customers.
K.C. PRICE
Multiple cells characterize the DAF process at the Stovall Plant.
303-440-8779
www.timberlineinstruments.com
Fast, low-maintenance ammonia analysis of wastewater and water.
No distillation required.
Unaffected by turbidity or color
Low maintenance
No distillation prior to analysis
High sample throughput
Minimal reagent requirements/
minimal disposal issues
Multiple ranges - concentrations from ppb to %
Optional analysis of total inorganic nitrogen
Were met with a new challenge each day.
Whether its the sewer or water department ...
we take our jobs very seriously, and
the key thing is knowing that were in
compliance and not polluting our waters.
Jeff Chartier
An Original Environmentalist
SUPERINTENDENT
Town of Bristol (N.H.) Sewer
and Water Department
Every day is Earth Day.
Read about original environmentalists like Jeff

each month in Treatment Plant Operator.
FREE subscription at www.tpomag.com
W
ater treatment media lter performance starts with proper
installation. A new low-prole underdrain system from Leopold
a Xylem Brand, is part of a complete lter package that
aims to give water plants reliable, long-lasting results while
simplifying installation and lowering construction costs.
The Type XA underdrain is designed to make installation more for-
giving in new construction and retrots. It has features that help contrac-
tors work more efciently and that in operation enable uniform backwash
and water distribution. Brian Bates, product manager and innovation
champion for ltration and clarication with Leopold, talked about the
offering in an interview with Water System Operator.

wso: What is the advantage of a low-prole underdrain?
Bates: The primary reason for a low-prole underdrain is to serve
the retrot market. Where you have a shallow tank to work with, the
lower the underdrain prole, the more exibility you have for media
selection or driving head. We already had a low-prole underdrain in the
Leopold Type SL, but its use was limited to 16-foot laterals. The Type
XA accommodates 32-foot laterals, so we can build larger lters in low-
prole settings.
wso: What makes this underdrain easy to install?
Bates: First, it has handles that can quickly pop on and pop off. That
helps contractors when installing the 32-foot laterals. They can snap on a
handle at each end, and two workers can easily manipulate the unit into
place. Then they just push down and the handles pop off. Before, workers
would throw ropes around the unit or try to wrap their arms around it.
Handles makes it more contractor-friendly.
Second, the design includes grout pockets two on the bottom of
each section, one on each end. These grout pockets are perforated with
circular holes and are designed to make it easy to install the laterals level.
The contractor puts the unit down on the base grout, taps one end down,
Tough Down Under
A new low-prole underdrain system is designed for ease of installation,
high durability and uniform performance
BY TED J. RULSEH
1
TECHNOLOGY
DEEP DIVE
2 3 4
5
PHOTOS COURTESY OF LEOPOLD A XYLEM BRAND
The primary reason for a low-prole underdrain

is to serve the retrot market. Where you have
a shallow tank to work with, the lower the underdrain
prole, the more exibility you have for media
selection or driving head.
BRIAN BATES
1) The FilterWorx ltration system
2) Type XA underdrain with I.M.S. 200 media retainer
4) Type XA underdrain without media retainer
5) Grout pockets in the underdrain system
and the grout mushrooms up through the holes and locks it in place. So
when he goes to the opposite end to tap it down, everything stays put.

wso: Does this design also contribute to lter stability?
Bates: Yes, the grout pockets make the lter more robust and less
susceptible to water hammer events. They increase the hold-down
strength against internal pressurization of the block. In case of a water
hammer condition, the grout pockets help keep the block on the oor
even when uplift pressure in that lateral exceeds 30 psi. Its an extremely
robust system that does not rely on mechanical anchors.

wso: What else contributes to the structural integrity of this
underdrain?
Bates: On the internal arch of the underdrain are a series of bafes
that increase the strength of the block in terms of how much weight can
be placed on top. This is perhaps of most interest in desalination pretreat-
ment applications that require a deeper media, but everyone wants a
strong underdrain so they can feel condent that it will not crush no mat-
ter what they mount on it.

wso: How does this underdrain help optimize filtration per-
formance?
Bates: A dual parallel lateral design ensures uniform backwash air
and water distribution, which means a cleaner lter, longer lter runs and
lower operating costs. The Type XA underdrain also has dual water recov-
ery channels on the top of the block that help with air distribution during
backwash. Across the entire lter, the ow at any point will be within plus
or minus 10 percent for air and plus or minus 5 percent for water.

wso: Does this underdrain accommodate different ume cong-
urations?
Bates: It is fully compatible with every ume arrangement, including
wall sleeve, center ume, front ume and the Leopold at-bottom ume.

wso: How does this underdrain work as part of a complete lter
system?
Bates: The Type XA underdrain is part of an offering we call the
Leopold FilterWorx ltration system. That system also includes the
I.M.S. 200 and the I.M.S. 1000 media retainers, which are engineered
with precision-molded slots. Another component is the GROUT-TITE
bridge, which is placed over the lter ume. It basically creates a solid
oor over the ume, so the contractor can pour grout and not worry about
any grout falling down inside the ume. Those parts together make up
the FilterWorx offering.

wso: What is the ultimate benet of this system to water utilities?
Bates: Its a robust lter system that a municipality can put into a
plant and not have to worry about, even if the installation technique
wasnt perfect. Even if they have a water hammer event, that lter is going
stay in place and produce water day in and day out. wso
A dual parallel lateral design ensures uniform

backwash air and water distribution, which
means a cleaner lter, longer lter runs and lower
operating costs. ... Across the entire lter, the ow at
any point will be within plus or minus 10 percent for
air and 5 percent for water.
BRIAN BATES
W
ater treatment media lter performance starts with proper
installation. A new low-prole underdrain system from Leopold
a Xylem Brand, is part of a complete lter package that
aims to give water plants reliable, long-lasting results while
simplifying installation and lowering construction costs.
The Type XA underdrain is designed to make installation more for-
giving in new construction and retrots. It has features that help contrac-
tors work more efciently and that in operation enable uniform backwash
and water distribution. Brian Bates, product manager and innovation
champion for ltration and clarication with Leopold, talked about the
offering in an interview with Water System Operator.

wso: What is the advantage of a low-prole underdrain?
Bates: The primary reason for a low-prole underdrain is to serve
the retrot market. Where you have a shallow tank to work with, the
lower the underdrain prole, the more exibility you have for media
selection or driving head. We already had a low-prole underdrain in the
Leopold Type SL, but its use was limited to 16-foot laterals. The Type
XA accommodates 32-foot laterals, so we can build larger lters in low-
prole settings.
wso: What makes this underdrain easy to install?
Bates: First, it has handles that can quickly pop on and pop off. That
helps contractors when installing the 32-foot laterals. They can snap on a
handle at each end, and two workers can easily manipulate the unit into
place. Then they just push down and the handles pop off. Before, workers
would throw ropes around the unit or try to wrap their arms around it.
Handles makes it more contractor-friendly.
Second, the design includes grout pockets two on the bottom of
each section, one on each end. These grout pockets are perforated with
circular holes and are designed to make it easy to install the laterals level.
The contractor puts the unit down on the base grout, taps one end down,
Tough Down Under
A new low-prole underdrain system is designed for ease of installation,
high durability and uniform performance
BY TED J. RULSEH
1
TECHNOLOGY
DEEP DIVE
2 3 4
5
PHOTOS COURTESY OF LEOPOLD A XYLEM BRAND
The primary reason for a low-prole underdrain

is to serve the retrot market. Where you have
a shallow tank to work with, the lower the underdrain
prole, the more exibility you have for media
selection or driving head.
BRIAN BATES
1) The FilterWorx ltration system
4) Type XA underdrain without media retainer
5) Grout pockets in the underdrain system
and the grout mushrooms up through the holes and locks it in place. So
when he goes to the opposite end to tap it down, everything stays put.

wso: Does this design also contribute to lter stability?
Bates: Yes, the grout pockets make the lter more robust and less
susceptible to water hammer events. They increase the hold-down
strength against internal pressurization of the block. In case of a water
hammer condition, the grout pockets help keep the block on the oor
even when uplift pressure in that lateral exceeds 30 psi. Its an extremely
robust system that does not rely on mechanical anchors.

wso: What else contributes to the structural integrity of this
underdrain?
Bates: On the internal arch of the underdrain are a series of bafes
that increase the strength of the block in terms of how much weight can
be placed on top. This is perhaps of most interest in desalination pretreat-
ment applications that require a deeper media, but everyone wants a
strong underdrain so they can feel condent that it will not crush no mat-
ter what they mount on it.

wso: How does this underdrain help optimize filtration per-
formance?
Bates: A dual parallel lateral design ensures uniform backwash air
and water distribution, which means a cleaner lter, longer lter runs and
lower operating costs. The Type XA underdrain also has dual water recov-
ery channels on the top of the block that help with air distribution during
backwash. Across the entire lter, the ow at any point will be within plus
or minus 10 percent for air and plus or minus 5 percent for water.

wso: Does this underdrain accommodate different ume cong-
urations?
Bates: It is fully compatible with every ume arrangement, including
wall sleeve, center ume, front ume and the Leopold at-bottom ume.

wso: How does this underdrain work as part of a complete lter
system?
Bates: The Type XA underdrain is part of an offering we call the
Leopold FilterWorx ltration system. That system also includes the
I.M.S. 200 and the I.M.S. 1000 media retainers, which are engineered
with precision-molded slots. Another component is the GROUT-TITE
bridge, which is placed over the lter ume. It basically creates a solid
oor over the ume, so the contractor can pour grout and not worry about
any grout falling down inside the ume. Those parts together make up
the FilterWorx offering.

wso: What is the ultimate benet of this system to water utilities?
Bates: Its a robust lter system that a municipality can put into a
plant and not have to worry about, even if the installation technique
wasnt perfect. Even if they have a water hammer event, that lter is going
stay in place and produce water day in and day out. wso
A dual parallel lateral design ensures uniform

backwash air and water distribution, which
means a cleaner lter, longer lter runs and lower
operating costs. ... Across the entire lter, the ow at
any point will be within plus or minus 10 percent for
air and 5 percent for water.
BRIAN BATES
ContactaSingerSolutionsSpecialisttoday!
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A quality water supply depends on accurate and reliable treatment
plant process control. Instrumentation and monitoring equipment helps
utilities monitor total organic carbon, chlorine, nitrates and other key
process variables. Here are some of the latest sampling and laboratory
analysis products offered by industry manufacturers.

Analytical Instrumentation

Ortho-phosphorus monitor
The ChemScan mini oP ortho-phosphorus monitor
from ASA Analytics reduces chemical costs for sequestrant
feed control in water treatment or phosphorus removal in
wastewater treatment. It has a long-life LED light source
and large-diameter sample tubing to eliminate plugging. It
needs only quarterly service for reagent changeout and pro-
vides detection down to 0.03 mg/L. 262/717-9500; www.
asaanalytics.com.

Dual-input analyzer
The 56 dual-input analyzer from Emerson
Process Management Rosemount Analytical
uses chlorine and ozone sensors and a high-reso-
lution color LCD screen for on-screen data trend
graphs. It has SMART-enabled pH, eliminating eld
calibration of pH probes. Troubleshooting is done
with an on-screen user manual and display of faults,
warnings and diagnostics. Step-by-step QuickStart on-
screen prompts allow commissioning in less than two minutes. An
internal data logger records live parameters and milliamp current out-
puts, allowing correlation to actual measurement values to assist in diag-
nostics and tuning. 800/854-8257; www.rosemountanalytical.com.

MFC analyzer and controller
The DEPOLOX 5 bare-electrode chlorine measurement module from
Evoqua Water Technologies provides for the selection of up to seven
distinct disinfection measurements and the simul-
taneous control of two measures to maintain the
desired level of disinfection and water quality. It
works to reduce DBP formation by minimizing
over and under feeds of disinfectant. The module
doesnt require reagent chemicals or membrane
replacement caps, allowing it to deliver low life
cycle costs. The bare electrode technology reacts quickly to a change in
chlorine concentration, and achieves a T90 sensor response time in less
than 30 seconds. 866/926-8420; www.evoqua.com.

Noncontacting ultrasonic owmeter
The TTFM 1.0 transit time owmeter from Greyline
Instruments includes clamp-on ultrasonic transducers
for easy ow measurement. The step-by-step setup
menu determines sensor mounting conguration and
separation distance. Digital signal processing ensures
plus-or-minus 1.0 percent accuracy in a wide range of
applications and operating conditions. Flow rate, ow
direction, and totalizer and relay status are shown on the large, backlit
LCD display. It has an isolated 4-20 mA output and relays for ow propor-
tional pulse output and ow rate controls. Field installation of options is
easy with plug-and-play electronics. A 2 million-point data logger or extra
control relays can be inserted via circuit boards and are instantly detected
and added to the menu system. 888/473-9546; www.greyline.com.

Online water-quality monitor
The Testomat 2000 online eld measuring instru-
ment from Heyl Brothers North America analyzes feed
water hardness and other parameters such as chlorine,
p-value, chromate and iron on a quantity- or time-controlled
basis to help prevent lime scale in piping, boilers and
heat exchangers. 312/377-6123; www.heyl.de.

Multi-input process analyzer
The AquaSelect multi-input process analyzer
from HF scientic has a user-friendly interface and
easy-to-use menus and uses up to four inputs or
parameters to meet the needs of complex process
operations. It is compatible with a wide range of ana-
log and digital sensors, including the AdvantEDGE
series of measurement probes. 888/203-7248; www.hfscientic.com.

Particle charge analyzer
The Particle Charge Analyzer laboratory or bench-
top version of Micrometrixs Streaming Current Moni-
tor can be used to determine coagulant demand by a
simple titration technique. The digital display accurately
indicates the polarity and charge value of the sample. It
monitors changes in raw-water quality and aids in trouble-
shooting treatment plant processes such as coagulation and
occulation. It can also be used to characterize and verify qual-
ity control of various chemicals. 770/271-1330; www.micrometrix.com.

Nitrate analyzer
The Real Spectrum GL3000 nitrate analyzer
from Real Tech uses a UV absorbance method to
measure nitrates without reagents. It provides a sim-
ple, accurate and low-cost solution for monitoring
nitrate concentration in blended source water or
post-ion-exchange/RO treatment to meet potable
water regulations. It measures nitrates between 0 and 30 mg/L. The 4-20
mA output links real-time water-quality measurements with operations
to help achieve treatment goals while saving operators time and money.
Options include dual-stream capabilities to monitor nitrate removal and
automatic chemical cleaning. 905/665-6888; www.realtechwater.com.

Free chlorine sensor
The FCL500 series free chlorine sensor from
Sensorex Corporation uses advanced ampero-
metric technology for accurate monitoring of
free chlorine. With three models covering the 0
to 2 ppm, 0 to 5 ppm and 0 to 10 ppm ranges, it can be used in new instal-
lations or as a eld replacement. It has an upgraded temperature correc-
tion curve for improved performance, and its membrane has a mesh
reinforcement clamp for stability and durability. The 4-20 mA isolated
PRODUCT FOCUS:
SAMPLING AND LABORATORY ANALYSIS
BY CRAIG MANDLI
signal output is enhanced to eliminate ground loop errors, reduce noise
and block high-voltage transient surges. It interfaces with PLC, SCADA
and other process control systems. A large electrolyte reservoir with an
easily replaced membrane cap and solution reduce maintenance intervals
and maximize sensor life. 714/895-4344; www.sensorex.com.

Laboratory TOC analyzer
TOC-L laboratory total organic carbon
analyzers from Shimadzu Scientic Instru-
ments are suitable for analyzing ultrapure to
highly contaminated samples of wastewater,
brine water and drinking water. In PC-con-
trolled and stand-alone versions, they have a
wide sample range of 4 g/L to 30,000 mg/L and use the 680 degree C
combustion catalytic oxidation method. They have automatic sample
acidication and sparging and automatic dilution that reduces sample
salinity, acidity and alkalinity. They can be combined with the SSM-5000
solid sample combustion unit to analyze large particles, solids, soils and
sludge. 800/477-1227; www.ssi.shimadzu.com.

Current loop recorder
The iLR-32 current loop recorder from Telog
Instruments can record the output of any water-
quality analyzer to monitor chlorine residual,
pH and turbidity. It samples the current loop
output as frequently as the utility requires,
reducing data to meaningful internal information. The battery-powered
unit can be deployed virtually anywhere the analyzer is located. It trans-
fers the data wirelessly through cellular transmission, eliminating hard-
wired phone lines. 585/742-3000; www.telog.com.

Ammonia analyzer
The TL-2800 ammonia analyzer from
Timberline Instruments uses a continuous-
ow gas diffusion/conductivity cell analysis
to determine ammonia levels. The method
provides results unaffected by turbidity or
color and does not require distillation before analysis. The system intro-
duces the sample via peristaltic pump, reducing the need for ltration
and preventing repairs and maintenance. Passing the sample/caustic
mixture through an optional zinc reduction cartridge reduces nitrate and
nitrite ions to ammonium, allowing measurement of the total inorganic
nitrogen concentration. The software automates the instrument and sam-
pling system, and the graphical user interface is easy to learn and imple-
ment. 303/440-8779; www.timberlineinstruments.com.

Enclosures/Fume Hoods

Chemical-resistant fume hood
UniFlow AireStream fume hoods from HEMCO
Corporation are constructed of chemical-resistant,
ame-retardant, nonmetallic composite resin. Their
unitized construction uses no screws, bolts, rivets or
metallic hardware for assembly. The fume chamber
is molded in one seamless piece with all corners
coved for easy cleaning and light reectivity. The units are UL 1805 cer-
tied and are offered in 48-, 60-, 72- and 96-inch widths in constant air
volume or restricted bypass models. Hoods are shipped assembled and
come in a variety of work surface materials and choice of base cabinets.
816/796-2900; www.hemcocorp.com.

Laboratory Sampling and Monitoring

Residual concentration monitor
The RA-10030 from Eagle Microsystems monitors
residual concentrations of free or total chlorine, chlorine
dioxide or potassium permanganate in water or wastewa-
ter. It has eight eld-selectable ranges, all-digital con-
trols, self-cleaning electrodes and fully automatic control
capability. It transmits a 4-20 mA signal for recording or
remote display and can output a signal for residual pro-
cess control via ow pacing and compound loop control. All control and
calibration adjustments are made via a four-push-button keypad. 610/323-
2250; www.eaglemicrosystems.com.

Lab spectrophotometer
The DR 6000 lab spectrophotometer from Hach Company offers
high-speed wavelength scanning across the UV and visible
spectrums and comes with over 250 preprogrammed meth-
ods, including the most common testing methods
used today. With optional accessories allowing for
high-volume testing via a carousel sample changer,
and increased accuracy with a sample delivery
system that eliminates optical difference errors, it
handles multiple water testing needs. TNTplus
reagent vials provide additional accuracy with guided
step-by-step procedures. Averaging of 10 readings makes scratched,
awed or dirty glassware a nonissue. 800/227-4224; www.hach.com.

Hand-held photometer
The eXact iDip hand-held photometer from
Industrial Test Systems provides wireless connectiv-
ity between the iPhone, iPad and iPod Touch. Data is
seamlessly transferred between devices using Blue-
tooth smart wireless technology. The application
stores the test result history of multiple water sources.
Test data can be shared via email, and a built-in GPS
feature allows for easy retrieval of water locations. Users can customize
the app and download only the tests needed. The device uses the iDIP4
reagent delivery method. Users simply select the test, push a button and
dip a reagent strip into the built-in water sample cell for 20 seconds using
a gentle back and forth motion. 800/861-9712; www.sensafe.com.

ATP test kit
Second Generation ATP test kits from
LuminUltra Technologies are an accurate,
comprehensive and portable solution for bio-
logical monitoring and control in water sys-
tems. The test provides total microbial activity
within ve minutes of sample collection to
(continued)
A quality water supply depends on accurate and reliable treatment
plant process control. Instrumentation and monitoring equipment helps
utilities monitor total organic carbon, chlorine, nitrates and other key
process variables. Here are some of the latest sampling and laboratory
analysis products offered by industry manufacturers.

Analytical Instrumentation

Ortho-phosphorus monitor
The ChemScan mini oP ortho-phosphorus monitor
from ASA Analytics reduces chemical costs for sequestrant
feed control in water treatment or phosphorus removal in
wastewater treatment. It has a long-life LED light source
and large-diameter sample tubing to eliminate plugging. It
needs only quarterly service for reagent changeout and pro-
vides detection down to 0.03 mg/L. 262/717-9500; www.
asaanalytics.com.

Dual-input analyzer
The 56 dual-input analyzer from Emerson
Process Management Rosemount Analytical
uses chlorine and ozone sensors and a high-reso-
lution color LCD screen for on-screen data trend
graphs. It has SMART-enabled pH, eliminating eld
calibration of pH probes. Troubleshooting is done
with an on-screen user manual and display of faults,
warnings and diagnostics. Step-by-step QuickStart on-
screen prompts allow commissioning in less than two minutes. An
internal data logger records live parameters and milliamp current out-
puts, allowing correlation to actual measurement values to assist in diag-
nostics and tuning. 800/854-8257; www.rosemountanalytical.com.

MFC analyzer and controller
The DEPOLOX 5 bare-electrode chlorine measurement module from
Evoqua Water Technologies provides for the selection of up to seven
distinct disinfection measurements and the simul-
taneous control of two measures to maintain the
desired level of disinfection and water quality. It
works to reduce DBP formation by minimizing
over and under feeds of disinfectant. The module
doesnt require reagent chemicals or membrane
replacement caps, allowing it to deliver low life
cycle costs. The bare electrode technology reacts quickly to a change in
chlorine concentration, and achieves a T90 sensor response time in less
than 30 seconds. 866/926-8420; www.evoqua.com.

Noncontacting ultrasonic owmeter
The TTFM 1.0 transit time owmeter from Greyline
Instruments includes clamp-on ultrasonic transducers
for easy ow measurement. The step-by-step setup
menu determines sensor mounting conguration and
separation distance. Digital signal processing ensures
plus-or-minus 1.0 percent accuracy in a wide range of
applications and operating conditions. Flow rate, ow
direction, and totalizer and relay status are shown on the large, backlit
LCD display. It has an isolated 4-20 mA output and relays for ow propor-
tional pulse output and ow rate controls. Field installation of options is
easy with plug-and-play electronics. A 2 million-point data logger or extra
control relays can be inserted via circuit boards and are instantly detected
and added to the menu system. 888/473-9546; www.greyline.com.

Online water-quality monitor
The Testomat 2000 online eld measuring instru-
ment from Heyl Brothers North America analyzes feed
water hardness and other parameters such as chlorine,
p-value, chromate and iron on a quantity- or time-controlled
basis to help prevent lime scale in piping, boilers and
heat exchangers. 312/377-6123; www.heyl.de.

Multi-input process analyzer
The AquaSelect multi-input process analyzer
from HF scientic has a user-friendly interface and
easy-to-use menus and uses up to four inputs or
parameters to meet the needs of complex process
operations. It is compatible with a wide range of ana-
log and digital sensors, including the AdvantEDGE
series of measurement probes. 888/203-7248; www.hfscientic.com.

Particle charge analyzer
The Particle Charge Analyzer laboratory or bench-
top version of Micrometrixs Streaming Current Moni-
tor can be used to determine coagulant demand by a
simple titration technique. The digital display accurately
indicates the polarity and charge value of the sample. It
monitors changes in raw-water quality and aids in trouble-
shooting treatment plant processes such as coagulation and
occulation. It can also be used to characterize and verify qual-
ity control of various chemicals. 770/271-1330; www.micrometrix.com.

Nitrate analyzer
The Real Spectrum GL3000 nitrate analyzer
from Real Tech uses a UV absorbance method to
measure nitrates without reagents. It provides a sim-
ple, accurate and low-cost solution for monitoring
nitrate concentration in blended source water or
post-ion-exchange/RO treatment to meet potable
water regulations. It measures nitrates between 0 and 30 mg/L. The 4-20
mA output links real-time water-quality measurements with operations
to help achieve treatment goals while saving operators time and money.
Options include dual-stream capabilities to monitor nitrate removal and
automatic chemical cleaning. 905/665-6888; www.realtechwater.com.

Free chlorine sensor
The FCL500 series free chlorine sensor from
Sensorex Corporation uses advanced ampero-
metric technology for accurate monitoring of
free chlorine. With three models covering the 0
to 2 ppm, 0 to 5 ppm and 0 to 10 ppm ranges, it can be used in new instal-
lations or as a eld replacement. It has an upgraded temperature correc-
tion curve for improved performance, and its membrane has a mesh
reinforcement clamp for stability and durability. The 4-20 mA isolated
PRODUCT FOCUS:
BY CRAIG MANDLI
signal output is enhanced to eliminate ground loop errors, reduce noise
and block high-voltage transient surges. It interfaces with PLC, SCADA
and other process control systems. A large electrolyte reservoir with an
easily replaced membrane cap and solution reduce maintenance intervals
and maximize sensor life. 714/895-4344; www.sensorex.com.

Laboratory TOC analyzer
TOC-L laboratory total organic carbon
analyzers from Shimadzu Scientic Instru-
ments are suitable for analyzing ultrapure to
highly contaminated samples of wastewater,
brine water and drinking water. In PC-con-
trolled and stand-alone versions, they have a
wide sample range of 4 g/L to 30,000 mg/L and use the 680 degree C
combustion catalytic oxidation method. They have automatic sample
acidication and sparging and automatic dilution that reduces sample
salinity, acidity and alkalinity. They can be combined with the SSM-5000
solid sample combustion unit to analyze large particles, solids, soils and
sludge. 800/477-1227; www.ssi.shimadzu.com.

Current loop recorder
The iLR-32 current loop recorder from Telog
Instruments can record the output of any water-
quality analyzer to monitor chlorine residual,
pH and turbidity. It samples the current loop
output as frequently as the utility requires,
reducing data to meaningful internal information. The battery-powered
unit can be deployed virtually anywhere the analyzer is located. It trans-
fers the data wirelessly through cellular transmission, eliminating hard-
wired phone lines. 585/742-3000; www.telog.com.

Ammonia analyzer
The TL-2800 ammonia analyzer from
Timberline Instruments uses a continuous-
ow gas diffusion/conductivity cell analysis
to determine ammonia levels. The method
provides results unaffected by turbidity or
color and does not require distillation before analysis. The system intro-
duces the sample via peristaltic pump, reducing the need for ltration
and preventing repairs and maintenance. Passing the sample/caustic
mixture through an optional zinc reduction cartridge reduces nitrate and
nitrite ions to ammonium, allowing measurement of the total inorganic
nitrogen concentration. The software automates the instrument and sam-
pling system, and the graphical user interface is easy to learn and imple-
ment. 303/440-8779; www.timberlineinstruments.com.

Enclosures/Fume Hoods

Chemical-resistant fume hood
UniFlow AireStream fume hoods from HEMCO
Corporation are constructed of chemical-resistant,
ame-retardant, nonmetallic composite resin. Their
unitized construction uses no screws, bolts, rivets or
metallic hardware for assembly. The fume chamber
is molded in one seamless piece with all corners
coved for easy cleaning and light reectivity. The units are UL 1805 cer-
tied and are offered in 48-, 60-, 72- and 96-inch widths in constant air
volume or restricted bypass models. Hoods are shipped assembled and
come in a variety of work surface materials and choice of base cabinets.
816/796-2900; www.hemcocorp.com.

Laboratory Sampling and Monitoring

Residual concentration monitor
The RA-10030 from Eagle Microsystems monitors
residual concentrations of free or total chlorine, chlorine
dioxide or potassium permanganate in water or wastewa-
ter. It has eight eld-selectable ranges, all-digital con-
trols, self-cleaning electrodes and fully automatic control
capability. It transmits a 4-20 mA signal for recording or
remote display and can output a signal for residual pro-
cess control via ow pacing and compound loop control. All control and
calibration adjustments are made via a four-push-button keypad. 610/323-
2250; www.eaglemicrosystems.com.

Lab spectrophotometer
The DR 6000 lab spectrophotometer from Hach Company offers
high-speed wavelength scanning across the UV and visible
spectrums and comes with over 250 preprogrammed meth-
ods, including the most common testing methods
used today. With optional accessories allowing for
high-volume testing via a carousel sample changer,
and increased accuracy with a sample delivery
system that eliminates optical difference errors, it
handles multiple water testing needs. TNTplus
reagent vials provide additional accuracy with guided
step-by-step procedures. Averaging of 10 readings makes scratched,
awed or dirty glassware a nonissue. 800/227-4224; www.hach.com.

Hand-held photometer
The eXact iDip hand-held photometer from
Industrial Test Systems provides wireless connectiv-
ity between the iPhone, iPad and iPod Touch. Data is
seamlessly transferred between devices using Blue-
tooth smart wireless technology. The application
stores the test result history of multiple water sources.
Test data can be shared via email, and a built-in GPS
feature allows for easy retrieval of water locations. Users can customize
the app and download only the tests needed. The device uses the iDIP4
reagent delivery method. Users simply select the test, push a button and
dip a reagent strip into the built-in water sample cell for 20 seconds using
a gentle back and forth motion. 800/861-9712; www.sensafe.com.

ATP test kit
Second Generation ATP test kits from
LuminUltra Technologies are an accurate,
comprehensive and portable solution for bio-
logical monitoring and control in water sys-
tems. The test provides total microbial activity
within ve minutes of sample collection to
(continued)
troubleshoot microbiological contamination on the spot. When combined
with the PhotonMaster luminometer and LumiCalc software, the kit offers
complete microbiological testing. 506/459-8777; www.luminultra.com.

Composite sampling system
The Automatic Duckbill composite sampling
system from Markland Specialty Engineering helps
plants automate composite sampling. It uses com-
pressed air and a rubber duckbill, acting as a check
valve, to collect samples. It is explosion-proof, and
complete samples can be moved up high lifts (more
than 79 feet vertically) and over long runs (more than
98 feet horizontally), even in freezing temperatures.
Liquid enters the submerged sampler head through
the duckbill. Each burst of compressed air squeezes the duckbill closed in
a self-cleaning action and forces a sample to the collection bottle. Lines
are blown clear and dry after each sample. Users program it to sample
based on time or by a owmeter. The device can collect from multiple
sites simultaneously. 855/873-7791; www.sludgecontrols.com.

Gas detection digital Modbus
RTU controller
The TA-2016MB-WM gas detection wall-mount
controller from Mil-Ram Technology has a 16-chan-
nel system (eight-channel systems available) using
an RS-485 Modbus RTU Multi-drop sensor net-
work. It has low/mid/high/fault relays (SPDT rated
10 amp), LED alarm indicators, local buzzer and backlit LCD auto-
scrolls for channel data/fault conditions. An auto-conguration wizard
makes channel conguration simple and automatic. It can be installed at
any point on the RS-485 network, eliminating long wiring runs. 510/656-
2001; www.mil-ram.com.

Water/soil sample processor
The 4100 Water/Soil Sample Processor
from OI Analytical automates the handling
and processing of samples in 40 mL VOA
vials for purge-and-trap analysis of VOCs in
accordance with U.S. EPA methods. It pro-
cesses up to 100 drinking water, wastewater or
soil samples and operates with a single or dual Eclipse 4660 purge-and-
trap instrument. The VOA Constrictor gripper mechanism surrounds
and conforms to each vial, ensuring reliable vial handling. A module
employs electronically controlled high-speed injection valves to mini-
mize standard usage and decrease operating costs. Programming and
operation is controlled by VOA View software that enables users to pro-
gram methods, sequences and internal standard addition. 914/323-5700;
www.oianalytical.com.

Graphic display panel meter and logger
The Dpi1701 1/8 DIN monochrome high-reso-
lution graphic display panel meter and data logger
for temperature and process measurement from
Omega Engineering includes optional alarm relays,
isolated analog output, isolated 24Vdc excitation
voltage and a wireless receiver. It records 85,000
data points with time and date stamping. The logging starts and stops
based on time and date, alarm 1 or 2 status, or a key press. It monitors and
displays minimum and maximum process values. The process input is
displayed in a horizontal bar graph, line graph charting or standard dig-
ital format. 800/826-6342; www.omega.com.

Personal four-gas monitor
The RKI GX-2009 four-gas monitor from Scantek
weighs 4.6 ounces and ts in the palm of a hand. It
simultaneously monitors and displays combustibles,
oxygen, carbon monoxide and hydrogen sulde. It
has dual audible alarm ports and alarm LEDs on
three sides so that alarm conditions are obvious in high-noise environ-
ments. It has a waterproof and dustproof design with IP 67 rating, impact-
and RFI-resistant rubber over-mold body and a large-capacity data
logging system. Also included are vibration alarm, auto-calibration, cali-
bration lockout or reminder control, STEL/TWA readings, peak hold,
and auto backlighting at alarm on a large LCD display. It is operated
through two glow-in-the dark, glove-friendly buttons. The NiMH battery
operates for 20 hours and fully charges in three hours. 800/224-3813;
www.scantekinc.com.

Portable test kit
The CHEMATEST 25 portable test kit for drinking
water sample analysis from SWAN Analytical USA
includes tests with a pH electrode instead of colori-
metric testing to ensure reportable accuracy. The
portable meter combines a photometer and pH meter
and also measures ORP. The kit measures tempera-
ture, free and total chlorine, chlorine dioxide, ozone,
bromine, iodine, cyanuric acid, ORP and pH. Also offered are reagent
options to measure dissolved iron and dissolved aluminum for evaluating
occulant efciency. 847/229-1290; www.swan-analytical-usa.com.

Laboratory information management system
The SampleManager 11 laboratory infor-
mation management system (LIMS) from Thermo
Fisher Scientic has tools and user-interface
enhancements that improve laboratory process
mapping, management and automation. It deliv-
ers workow congurability, user-intuitive
multiple-sample login, point-and-click extensi-
bility and enhanced data mining and tracking. Enhanced features include
the ability to track aliquots and composites and enable ner control over
samples. 800/637-3739; www.thermoscientic.com.

Multiparameter water-quality colorimeter
The Lovibond MD 600 colorimeter from Tintometer tests for a wide
range of water-quality parameters and is
suited for eld or laboratory use. It has a six-
LED photo detector array that supports over
120 preprogrammed methods, including
DPD chlorine, COD, phosphate and molyb-
date. It allows for testing using a Powder
Pack, tablet or liquid reagent platforms. It
has 1,000-data-point storage, an infrared interface for data transfer and a
user-calibration mode. It allows new-method uploads via the Internet.
800/922-5242; www.tintometer.us.
PRODUCT FOCUS:

Multiparameter measurement device
The MultiLab IDS from YSI, a xylem brand,
simultaneously measures any three of pH, ORP,
BOD or conductivity, or three of the same
parameters. The line includes single-, dual- or
three-channel devices, as well as smart digital
probes for optical-based BOD5, pH, ORP and
conductivity measurement. It has an easy-to-use menu-driven operation
and high data integrity and security. 800/897-4151; www.ysi.com.

Laboratory Equipment and Supplies

ORP and temperature
The ULTRAPEN PT3 ORP and temperature tester from
Myron L Company provides the accuracy and stability of a
benchtop lab equipment with the versatility and convenience of
a pen. It enables dip and scoop sampling for standing water and
vertical streams, offering real-time analysis before atmospheric
and other environmental conditions can affect the sample
chemistry. Constructed of durable aircraft aluminum, it is fully
potted for protection with easy-to-read LCD and one-button
functions. 760/438-2021; www.myronl.com.

Solution detector tubes
Gastec Solution Detector Tubes from Nextteq
provide fast, on-the-spot measurement of trace chemi-
cals in liquids. The tubes are easy to use and do not
require mixing, calibration, equipment or accessories.
Users simply place a highly sensitive tube in a sample
of the target solution. Accurate results are available in
ve minutes or less. The device measures sulde ion,
ozone, chlorine and a variety of metals including mer-
cury, chromium (VI) ion, iron ion, copper ion, zinc and
nickel. It offers distinct lines of demarcation for easier viewing and does
not require color charts, interpretation, dual scales or counting of reagent
drops. 877/312-2333; www.nextteq.com.

Laboratory Services/Testing

Laboratory testing service
WesTech Engineering offers complete
laboratory testing facilities to assist in proj-
ect planning. Laboratory technicians are spe-
cialists in ltration, sedimentation and
otation. Careful testing and analysis of a
submitted sample can provide answers to dif-
cult process problems, helping to establish
design parameters and equipment sizing based upon bench-scale testing
results. Comprehensive reports are sent to the customer, and the informa-
tion is then used to help select the most effective water treatment options.
Bench-scale units are available for rental or purchase for use at a testing
facility. 801/265-1000; www.westech-inc.com. wso
troubleshoot microbiological contamination on the spot. When combined
with the PhotonMaster luminometer and LumiCalc software, the kit offers
complete microbiological testing. 506/459-8777; www.luminultra.com.

Composite sampling system
The Automatic Duckbill composite sampling
system from Markland Specialty Engineering helps
plants automate composite sampling. It uses com-
pressed air and a rubber duckbill, acting as a check
valve, to collect samples. It is explosion-proof, and
complete samples can be moved up high lifts (more
than 79 feet vertically) and over long runs (more than
98 feet horizontally), even in freezing temperatures.
Liquid enters the submerged sampler head through
the duckbill. Each burst of compressed air squeezes the duckbill closed in
a self-cleaning action and forces a sample to the collection bottle. Lines
are blown clear and dry after each sample. Users program it to sample
based on time or by a owmeter. The device can collect from multiple
sites simultaneously. 855/873-7791; www.sludgecontrols.com.

Gas detection digital Modbus
RTU controller
The TA-2016MB-WM gas detection wall-mount
controller from Mil-Ram Technology has a 16-chan-
nel system (eight-channel systems available) using
an RS-485 Modbus RTU Multi-drop sensor net-
work. It has low/mid/high/fault relays (SPDT rated
10 amp), LED alarm indicators, local buzzer and backlit LCD auto-
scrolls for channel data/fault conditions. An auto-conguration wizard
makes channel conguration simple and automatic. It can be installed at
any point on the RS-485 network, eliminating long wiring runs. 510/656-
2001; www.mil-ram.com.

Water/soil sample processor
The 4100 Water/Soil Sample Processor
from OI Analytical automates the handling
and processing of samples in 40 mL VOA
vials for purge-and-trap analysis of VOCs in
accordance with U.S. EPA methods. It pro-
cesses up to 100 drinking water, wastewater or
soil samples and operates with a single or dual Eclipse 4660 purge-and-
trap instrument. The VOA Constrictor gripper mechanism surrounds
and conforms to each vial, ensuring reliable vial handling. A module
employs electronically controlled high-speed injection valves to mini-
mize standard usage and decrease operating costs. Programming and
operation is controlled by VOA View software that enables users to pro-
gram methods, sequences and internal standard addition. 914/323-5700;
www.oianalytical.com.

Graphic display panel meter and logger
The Dpi1701 1/8 DIN monochrome high-reso-
lution graphic display panel meter and data logger
for temperature and process measurement from
Omega Engineering includes optional alarm relays,
isolated analog output, isolated 24Vdc excitation
voltage and a wireless receiver. It records 85,000
data points with time and date stamping. The logging starts and stops
based on time and date, alarm 1 or 2 status, or a key press. It monitors and
displays minimum and maximum process values. The process input is
displayed in a horizontal bar graph, line graph charting or standard dig-
ital format. 800/826-6342; www.omega.com.

Personal four-gas monitor
The RKI GX-2009 four-gas monitor from Scantek
weighs 4.6 ounces and ts in the palm of a hand. It
simultaneously monitors and displays combustibles,
oxygen, carbon monoxide and hydrogen sulde. It
has dual audible alarm ports and alarm LEDs on
three sides so that alarm conditions are obvious in high-noise environ-
ments. It has a waterproof and dustproof design with IP 67 rating, impact-
and RFI-resistant rubber over-mold body and a large-capacity data
logging system. Also included are vibration alarm, auto-calibration, cali-
bration lockout or reminder control, STEL/TWA readings, peak hold,
and auto backlighting at alarm on a large LCD display. It is operated
through two glow-in-the dark, glove-friendly buttons. The NiMH battery
operates for 20 hours and fully charges in three hours. 800/224-3813;
www.scantekinc.com.

Portable test kit
The CHEMATEST 25 portable test kit for drinking
water sample analysis from SWAN Analytical USA
includes tests with a pH electrode instead of colori-
metric testing to ensure reportable accuracy. The
portable meter combines a photometer and pH meter
and also measures ORP. The kit measures tempera-
ture, free and total chlorine, chlorine dioxide, ozone,
bromine, iodine, cyanuric acid, ORP and pH. Also offered are reagent
options to measure dissolved iron and dissolved aluminum for evaluating
occulant efciency. 847/229-1290; www.swan-analytical-usa.com.

Laboratory information management system
The SampleManager 11 laboratory infor-
mation management system (LIMS) from Thermo
Fisher Scientic has tools and user-interface
enhancements that improve laboratory process
mapping, management and automation. It deliv-
ers workow congurability, user-intuitive
multiple-sample login, point-and-click extensi-
bility and enhanced data mining and tracking. Enhanced features include
the ability to track aliquots and composites and enable ner control over
samples. 800/637-3739; www.thermoscientic.com.

Multiparameter water-quality colorimeter
The Lovibond MD 600 colorimeter from Tintometer tests for a wide
range of water-quality parameters and is
suited for eld or laboratory use. It has a six-
LED photo detector array that supports over
120 preprogrammed methods, including
DPD chlorine, COD, phosphate and molyb-
date. It allows for testing using a Powder
Pack, tablet or liquid reagent platforms. It
has 1,000-data-point storage, an infrared interface for data transfer and a
user-calibration mode. It allows new-method uploads via the Internet.
800/922-5242; www.tintometer.us.
PRODUCT FOCUS:

Multiparameter measurement device
The MultiLab IDS from YSI, a xylem brand,
simultaneously measures any three of pH, ORP,
BOD or conductivity, or three of the same
parameters. The line includes single-, dual- or
three-channel devices, as well as smart digital
probes for optical-based BOD5, pH, ORP and
conductivity measurement. It has an easy-to-use menu-driven operation
and high data integrity and security. 800/897-4151; www.ysi.com.

Laboratory Equipment and Supplies

ORP and temperature
The ULTRAPEN PT3 ORP and temperature tester from
Myron L Company provides the accuracy and stability of a
benchtop lab equipment with the versatility and convenience of
a pen. It enables dip and scoop sampling for standing water and
vertical streams, offering real-time analysis before atmospheric
and other environmental conditions can affect the sample
chemistry. Constructed of durable aircraft aluminum, it is fully
potted for protection with easy-to-read LCD and one-button
functions. 760/438-2021; www.myronl.com.

Solution detector tubes
Gastec Solution Detector Tubes from Nextteq
provide fast, on-the-spot measurement of trace chemi-
cals in liquids. The tubes are easy to use and do not
require mixing, calibration, equipment or accessories.
Users simply place a highly sensitive tube in a sample
of the target solution. Accurate results are available in
ve minutes or less. The device measures sulde ion,
ozone, chlorine and a variety of metals including mer-
cury, chromium (VI) ion, iron ion, copper ion, zinc and
nickel. It offers distinct lines of demarcation for easier viewing and does
not require color charts, interpretation, dual scales or counting of reagent
drops. 877/312-2333; www.nextteq.com.

Laboratory Services/Testing

Laboratory testing service
WesTech Engineering offers complete
laboratory testing facilities to assist in proj-
ect planning. Laboratory technicians are spe-
cialists in ltration, sedimentation and
otation. Careful testing and analysis of a
submitted sample can provide answers to dif-
cult process problems, helping to establish
design parameters and equipment sizing based upon bench-scale testing
results. Comprehensive reports are sent to the customer, and the informa-
tion is then used to help select the most effective water treatment options.
Bench-scale units are available for rental or purchase for use at a testing
facility. 801/265-1000; www.westech-inc.com. wso
Grundfos launches online learning for
pump professionals
Grundfos launched Ecademy, its online training platform for profes-
sionals in the pump industry at www.grundfos.us/ecademy. Training
includes videos, slideshows, articles and interactive tools.

CW Industries creates in-house plating business
CW Industries, manufacturer of switches, connectors and custom OEM
components, created a separate business unit to focus and market its in-
house plating to end-users, including selective reel-to-reel and barrel plating.

McElroy adds North Africa distributor
McElroy added Soudure Plastique of Casablanca, Morocco, as its dis-
tributor in Northern Africa. The company specializes in polyethylene
(PE) pipe equipment and electrofusion machines.

San Francisco names water system director
The San Francisco Public Utilities Commission named Daniel L. Wade,
P.E., G.E., director of the agencys $4.6 billion water system improvement
program. Wade will oversee the entire program covering 82 water infra-
structure projects, including construction of a new dam, three tunnels,
an ultraviolet treatment facility and large-diameter pipelines, as well as
the rehabilitation and upgrades of existing storage, treatment and trans-
mission facilities.

KNIPEX promotes Devenny to market development
KNIPEX Tools promoted Michelle Devenny to market development,
automotive channel. She is responsible for product training, sales devel-
opment and marketing.

Proco Products part of online CAD library
Proco Products Series 230 product line is available online as part of
the Trace Parts International CAD library (www.tracepartsonline.net/
ws/proco). Products are available for downloading in various CAD formats,
including SolidWorks, AutoCAD and ProE. wso
INDUSTRY
NEWS

The team members are the greatest resource

at this plant. They do the work. Im support staff.
I coordinate what they do, and the best way
for me to do that is to listen
to what they have to say.
Nate Tillis, Operations and
Maintenance Supervisor
Beloit (Wis.) Water Pollution Control
Treatment Facility
People.
tpomag.com
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The greatest
natural resource.
BETTER
THROUGH
ADVERSITY
STORY: JIM FORCE
PHOTOGRAPHY: SANFORD MYERS
I
ts hard to nd a silver lining in the dark cloud of a massive tornado
that knocks out all power across a metro area for several days. But
Huntsville (Ala.) Utilities learned valuable lessons from the twister
that roared through its service area on April 27, 2011.
We were able to keep the water on throughout the emergency,
says Gary Bailey, water supply superintendent. And now, I actually think
were a better water utility for it. Using emergency generators and work-
ing as long as two days straight without sleep, Baileys crew kept all its
customers in water even though the power outage lasted until May 4
nearly eight days.
We worked some long days, Bailey says. Until we could get food
delivered, we were eating freeze-dried MREs [military Meals Ready to
Eat] they were pretty bad. But it taught us a lot. Were better prepared
now. We have more emergency generators and portable booster pumps.
For example, crews can now quickly connect portable pumps to
hydrants at both the base level and a higher level and be re-supplying
water in minutes. We can ll one tank, then move on to another area and
ll the next tank, Bailey says. Its much faster than the two hours or so
it would take to restart a booster station by wiring in an emergency gen-
erator. We can simply bypass the booster station.
Among other emergency measures are additional standby generators at
the utilitys four water treatment plants and battery backup for the SCADA
system so that operators can continue to monitor tank levels in emergencies.

Honored for excellence
Such foresight and preparedness is not surprising for a water utility
that continues to win awards for excellence from a variety of entities. Bai-
ley points with pride to U.S. EPA Region 4 awards his utility won in 1992
and 2006.
Several times, Huntsville has won awards from the Alabama Water
Pollution and Control Association (AWPCA) for overall plant excellence.
In 2008, the utility won all three awards for best system, best surface water
Huntsville Utilities as homegrown innovations drive excellence
Bobby Harbin, a Grade 4
water plant operator,
collects a water sample
from rapid-mix ume at
the Huntsville Utilities South
Parkway water treatment plant.
treatment plant and best groundwater treatment plant. Last year, the
South Parkway plant won the top plant award. The other plants had won
the award three straight years and were ineligible, Bailey says.
Huntsvilles water infrastructure is set up to handle the areas rapid
growth, propelled by the aerospace industry, the military and the worlds
largest research park. Its location along the Tennessee River is a huge
plus, as the stream provides a generous supply of freshwater to meet
demand that has seen the number of water connections double since 1988.
The utilitys surface water plants include:
The 48 mgd Southwest Treatment Plant, built as a 12 mgd facility in
1988 and expanded three times since.
The South Parkway Plant, built in 1964 and expanded several times
to its present capacity of 48 mgd.

Varied treatment schemes
Both plants use a conventional ow scheme consisting of coagulation
Huntsville (Ala.) Utilities
FOUNDED: | 1823 (electric, water, and gas)
SERVICE AREA:
|

City of Huntsville and surrounding communities
and military installations
CONNECTIONS: | 90,000 customers
SOURCE WATER: | Tennessee River, groundwater wells
INFRASTRUCTURE:
|

4 treatment plants, 2,810 miles of mains, 32 booster
stations, 36 reservoirs (tanks)
TREATMENT CAPACITY: | 115 mgd
ANNUAL BUDGET: | $23.5 million
WEBSITE: | www.hsvutil.org
QUALITY
LEADERS
PLANT
Except for really large projects, we use

our own people pulling and repairing
pumps, rebuilding lters, performing treatment
studies for the new plant we plan to build.
GARY BAILEY
BETTER
THROUGH
ADVERSITY
STORY: JIM FORCE
PHOTOGRAPHY: SANFORD MYERS
I
ts hard to nd a silver lining in the dark cloud of a massive tornado
that knocks out all power across a metro area for several days. But
Huntsville (Ala.) Utilities learned valuable lessons from the twister
that roared through its service area on April 27, 2011.
We were able to keep the water on throughout the emergency,
says Gary Bailey, water supply superintendent. And now, I actually think
were a better water utility for it. Using emergency generators and work-
ing as long as two days straight without sleep, Baileys crew kept all its
customers in water even though the power outage lasted until May 4
nearly eight days.
We worked some long days, Bailey says. Until we could get food
delivered, we were eating freeze-dried MREs [military Meals Ready to
Eat] they were pretty bad. But it taught us a lot. Were better prepared
now. We have more emergency generators and portable booster pumps.
For example, crews can now quickly connect portable pumps to
hydrants at both the base level and a higher level and be re-supplying
water in minutes. We can ll one tank, then move on to another area and
ll the next tank, Bailey says. Its much faster than the two hours or so
it would take to restart a booster station by wiring in an emergency gen-
erator. We can simply bypass the booster station.
Among other emergency measures are additional standby generators at
the utilitys four water treatment plants and battery backup for the SCADA
system so that operators can continue to monitor tank levels in emergencies.

Honored for excellence
Such foresight and preparedness is not surprising for a water utility
that continues to win awards for excellence from a variety of entities. Bai-
ley points with pride to U.S. EPA Region 4 awards his utility won in 1992
and 2006.
Several times, Huntsville has won awards from the Alabama Water
Pollution and Control Association (AWPCA) for overall plant excellence.
In 2008, the utility won all three awards for best system, best surface water
Huntsville Utilities as homegrown innovations drive excellence
Bobby Harbin, a Grade 4
water plant operator,
collects a water sample
from rapid-mix ume at
the Huntsville Utilities South
Parkway water treatment plant.
treatment plant and best groundwater treatment plant. Last year, the
South Parkway plant won the top plant award. The other plants had won
the award three straight years and were ineligible, Bailey says.
Huntsvilles water infrastructure is set up to handle the areas rapid
growth, propelled by the aerospace industry, the military and the worlds
largest research park. Its location along the Tennessee River is a huge
plus, as the stream provides a generous supply of freshwater to meet
demand that has seen the number of water connections double since 1988.
The utilitys surface water plants include:
The 48 mgd Southwest Treatment Plant, built as a 12 mgd facility in
1988 and expanded three times since.
The South Parkway Plant, built in 1964 and expanded several times
to its present capacity of 48 mgd.

Varied treatment schemes
Both plants use a conventional ow scheme consisting of coagulation
Huntsville (Ala.) Utilities
FOUNDED: | 1823 (electric, water, and gas)
SERVICE AREA:
|

City of Huntsville and surrounding communities
and military installations
CONNECTIONS: | 90,000 customers
SOURCE WATER: | Tennessee River, groundwater wells
INFRASTRUCTURE:
|

4 treatment plants, 2,810 miles of mains, 32 booster
stations, 36 reservoirs (tanks)
TREATMENT CAPACITY: | 115 mgd
ANNUAL BUDGET: | $23.5 million
WEBSITE: | www.hsvutil.org
QUALITY
LEADERS
PLANT
Except for really large projects, we use

our own people pulling and repairing
pumps, rebuilding lters, performing treatment
studies for the new plant we plan to build.
GARY BAILEY
with alum, settling, pH adjustment with caustic, and granular activated
carbon ltration for taste and odor removal in summer. Sodium hypo-
chlorite is used for disinfection at South Parkway, gaseous chlorine at
Southwest.
The Lincoln-Dallas plant (capacity 9 mgd) was built in 1992 and treats
groundwater with air stripping for VOC removal and both conventional
and activated carbon lters. Bleach is added for disinfection since the
facility is located next to a school. Huntsville keeps the 2.0 mgd Hampton
Cove Microoc package plant (WesTech Engineering) on hand for emer-
gencies but hasnt used it for several years. Finally, the Williams Well
provides an emergency source of up to 4.5 mgd.
From the treatment facilities, water is pumped to customers through
12,810 miles of mains and 32 booster stations (another is being added).
Thirty-six reservoirs (tanks) provide 55.8 million gallons of storage capac-
ity. A number of the booster sites use PumpSmart variable-frequency
drives (Morrow Water Technologies).
The drives lessen the impact of water hammer and save energy over
traditional motor starters, says Bailey. They have been extremely reli-
able, and Morrow has been extremely supportive during our installation
and any problems we have encountered.
Huntsvilles hilly terrain creates 22 pressure zones. Residential
water use varies greatly with the need for lawn and garden
watering. The system also serves several large industrial
users, including the 35,000-resident Redstone Arsenal, cen-
ter for U.S. missile defense and rocketry. While commercial
accounts use electronic metering, residential customers use
standard water meters. Bailey says the utility is heading
toward automatic meter reading [AMR].

Useful tools
While Huntsville Utilities has won awards through excel-
lent performance, the various tools it has created to improve
USING SOCIAL MEDIA
The devastating tornado of April 2011 taught the Huntsville Water
Utility a valuable lesson in how to communicate with customers. With
the normal media outlets (newspapers, radio, TV) unable to function
because of the citywide power loss, the utility turned to social media
Facebook and Twitter, which customers could use through smart-
phone technology.
During the crisis, the likes on the utilitys Facebook page went from
200 to 12,000, reports Bill Yell, utility communications director. People
could charge their cellphones in the cars, he says. They could
communicate with us.
Since then, Yell has used Facebook and Twitter extensively to stay
in touch with customers. 20,000 people follow us on social media, he
says. Some of them are outside our system, but its a great way for us to
get messages out immediately.
During the cold weather of the past winter, Huntsville used Twitter to
tell people how to prevent their water pipes from freezing. Our messages
get re-tweeted, reposted, he says. The media covers our Twitter feeds.
Its really valuable to us.
While social media is the trend for communicating these days, the
utility still uses conventional tools such as mass media, the Internet and
bill inserts: Anything to try to communicate with our customers.
The drives lessen the impact of water hammer

and save energy over traditional motor starters.
They have been extremely reliable.
GARY BAILEY
The lter deck at the
South Parkway plant.
operation have surely also impressed judges. Working with the Hunts-
ville-based Instrumentation Products Division of the Parker Hannin
Corporation, the utility helped develop a benchtop analyzer for trihalo-
methanes (THM).
The analyzer delivers on-the-spot results in 30 to 40 minutes, instead
of the several days it might take if the samples were sent to a commercial
laboratory. Its a purge-and-trap gas chromatograph that requires no sam-
ple preparation. The operator connects a sample to the sparger and pushes
a button. Results to parts per billion are displayed and archived.
The device enables Huntsville to monitor THMs in produced water
and adjust plant processes if necessary. Bailey says the tool is critical as
his plants work to keep THMs within ever-tightening regulatory limits
on disinfection byproducts. Its pretty innovative, he says. You dont
need to be a chemist to operate it. Parker Hannin worked with us for
over a year to develop the instrument. Along with
inline and benchtop TOC analyzers from GE Water
& Process Technologies, the instruments enable
Huntsville to optimize plant operations.
Huntsville prides itself on doing
things in-house. Except for really large
projects, we use our own people
pulling and repairing pumps,
rebuilding lters, performing
treatment studies for the new
plant we plan to build, says
Bailey. We even build our own
booster stations.
Another example is a mix-
ing system developed for the
utilitys ground, above-ground
and elevated storage tanks.
The mixers pull water off the bottom, and spray it out at the top, Bailey
says. It aerates and mixes, and keeps the chlorine fresher in the tank.
Weve installed these as weve taken tanks down for painting or repair.
The utilitys SCADA system includes another homegrown innova-
tion: Our people installed the SCADA system themselves. They built
the pages and use two-way radios and a ber optic system. The savings
over phone lines has amounted to about $28,000 a year, and lightning
doesnt affect the system. Were kind of proud of it. The SCADA system
also helps operators monitor the pressure zones, watching tank levels and
pressure variances and starting and stopping boosters as necessary.

Planning the future
Like many water professionals, Bailey is keenly aware of the need for
new talent to replace operators nearing retirement. To that end, Huntsville
with alum, settling, pH adjustment with caustic, and granular activated
carbon ltration for taste and odor removal in summer. Sodium hypo-
chlorite is used for disinfection at South Parkway, gaseous chlorine at
Southwest.
The Lincoln-Dallas plant (capacity 9 mgd) was built in 1992 and treats
groundwater with air stripping for VOC removal and both conventional
and activated carbon lters. Bleach is added for disinfection since the
facility is located next to a school. Huntsville keeps the 2.0 mgd Hampton
Cove Microoc package plant (WesTech Engineering) on hand for emer-
gencies but hasnt used it for several years. Finally, the Williams Well
provides an emergency source of up to 4.5 mgd.
From the treatment facilities, water is pumped to customers through
12,810 miles of mains and 32 booster stations (another is being added).
Thirty-six reservoirs (tanks) provide 55.8 million gallons of storage capac-
ity. A number of the booster sites use PumpSmart variable-frequency
drives (Morrow Water Technologies).
The drives lessen the impact of water hammer and save energy over
traditional motor starters, says Bailey. They have been extremely reli-
able, and Morrow has been extremely supportive during our installation
and any problems we have encountered.
Huntsvilles hilly terrain creates 22 pressure zones. Residential
water use varies greatly with the need for lawn and garden
watering. The system also serves several large industrial
users, including the 35,000-resident Redstone Arsenal, cen-
ter for U.S. missile defense and rocketry. While commercial
accounts use electronic metering, residential customers use
standard water meters. Bailey says the utility is heading
toward automatic meter reading [AMR].

Useful tools
While Huntsville Utilities has won awards through excel-
lent performance, the various tools it has created to improve
USING SOCIAL MEDIA
The devastating tornado of April 2011 taught the Huntsville Water
Utility a valuable lesson in how to communicate with customers. With
the normal media outlets (newspapers, radio, TV) unable to function
because of the citywide power loss, the utility turned to social media
Facebook and Twitter, which customers could use through smart-
phone technology.
During the crisis, the likes on the utilitys Facebook page went from
200 to 12,000, reports Bill Yell, utility communications director. People
could charge their cellphones in the cars, he says. They could
communicate with us.
Since then, Yell has used Facebook and Twitter extensively to stay
in touch with customers. 20,000 people follow us on social media, he
says. Some of them are outside our system, but its a great way for us to
get messages out immediately.
During the cold weather of the past winter, Huntsville used Twitter to
tell people how to prevent their water pipes from freezing. Our messages
get re-tweeted, reposted, he says. The media covers our Twitter feeds.
Its really valuable to us.
While social media is the trend for communicating these days, the
utility still uses conventional tools such as mass media, the Internet and
bill inserts: Anything to try to communicate with our customers.
The drives lessen the impact of water hammer

and save energy over traditional motor starters.
They have been extremely reliable.
GARY BAILEY
The lter deck at the
South Parkway plant.
operation have surely also impressed judges. Working with the Hunts-
ville-based Instrumentation Products Division of the Parker Hannin
Corporation, the utility helped develop a benchtop analyzer for trihalo-
methanes (THM).
The analyzer delivers on-the-spot results in 30 to 40 minutes, instead
of the several days it might take if the samples were sent to a commercial
laboratory. Its a purge-and-trap gas chromatograph that requires no sam-
ple preparation. The operator connects a sample to the sparger and pushes
a button. Results to parts per billion are displayed and archived.
The device enables Huntsville to monitor THMs in produced water
and adjust plant processes if necessary. Bailey says the tool is critical as
his plants work to keep THMs within ever-tightening regulatory limits
on disinfection byproducts. Its pretty innovative, he says. You dont
need to be a chemist to operate it. Parker Hannin worked with us for
over a year to develop the instrument. Along with
inline and benchtop TOC analyzers from GE Water
& Process Technologies, the instruments enable
Huntsville to optimize plant operations.
Huntsville prides itself on doing
things in-house. Except for really large
projects, we use our own people
pulling and repairing pumps,
rebuilding lters, performing
treatment studies for the new
plant we plan to build, says
Bailey. We even build our own
booster stations.
Another example is a mix-
ing system developed for the
utilitys ground, above-ground
and elevated storage tanks.
The mixers pull water off the bottom, and spray it out at the top, Bailey
says. It aerates and mixes, and keeps the chlorine fresher in the tank.
Weve installed these as weve taken tanks down for painting or repair.
The utilitys SCADA system includes another homegrown innova-
tion: Our people installed the SCADA system themselves. They built
the pages and use two-way radios and a ber optic system. The savings
over phone lines has amounted to about $28,000 a year, and lightning
doesnt affect the system. Were kind of proud of it. The SCADA system
also helps operators monitor the pressure zones, watching tank levels and
pressure variances and starting and stopping boosters as necessary.

Planning the future
Like many water professionals, Bailey is keenly aware of the need for
new talent to replace operators nearing retirement. To that end, Huntsville

Utilities created its own apprenticeship program. Apprentices learn both
gas and water skills so they can do both jobs in the eld.
Were into our rst year of a three-year program, Bailey says. Oper-
ators will be dual-certied. It will save on costs and make us a little leaner.
Huntsville also cross-trains employees in gas and water, and helps
newcomers achieve Grade 4 certication. We hire people in as Grade 1
and place them with an operator until they pass their tests, says Bailey.
It takes two years to reach Grade 4. Were growing our own operators.
Theyll be ready to go.
The need for good, new people is critical: We reach out to colleges
and high schools, and go to job fairs. The utility also brings in high
school students to work two to three hours a day in the plants laboratory,
learning things like corrosion control and water quality. We hope we can
spark some interest that way, Bailey says.
New talent will be needed before long. Huntsville has completed
plans for a new 24 mgd surface water treatment plant that Bailey expects
to take three to four years to build. Weve had demand as high as 75 mgd,
getting close to 80 percent of our
capacity, he says.
Were fortunate here, but
theres only so much water to go
around, and groundwater supplies
are becoming more and more con-
taminated. The regulations keep
increasing and getting more costly,
treatment processes are becoming
more complex, and our infrastruc-
ture is aging. The industry faces a
huge problem replacing personnel
and getting good, qualied people
in the water industry. We need to
nd ways to attract young people.
Team members at the South Parkway plant include, from left, Jim Reynolds, water quality technician; Andy Swinford,
water plant superintendent; Gary Bailey, water supply superintendent; Chris McGufn and Bobby Harbin, Grade
4 water plant operators; and Brad Swing, maintenance worker. They are shown in the plants high-service pump room.
GE Water & Process Technologies
866/439-2837
www.gewater.com
Morrow Water Technologies, Inc.
205/408-6680
www.morrowwater.com
Parker Hannin
800/272-7537
www.parker.com
WesTech Engineering, Inc.
801/265-1000
www.westech-inc.com
The South Parkway plant lter pipe gallery.
We hire people in as Grade 1 and place them

with an operator until they pass their tests.
It takes two years to reach Grade 4.
GARY BAILEY
Gary Bailey, water
supply superintendent
wso
A
s rising demand stresses water supplies, and as treatment and
distribution costs increase, reducing leakage becomes more
important to water utilities.
Besides the economic imperative to reduce leaks, there are
increasing regulatory requirements related to leak reporting and loss
reduction. Two water utilities in different regions illustrate productive
approaches to identifying and dealing with leaks.
The Water & Wastewater Authority of Wilson County (WWAWC), a
retail water supplier in Lebanon, Tenn., aggressively and constantly checks
its system for leaks and responds quickly with repairs.
The Tarrant Regional Water District (TRWD) in Fort Worth, Tex., a
wholesale water supplier, uses technology to check the integrity of its
large-diameter transmission mains and uses the data to set repair and
replacement priorities.

Retail utility
In the late 1980s, Chris Leauber was project man-
ager for the Tennessee Energy and Water Conserva-
tion Program (he is now executive director of the
WWAWC). Through the program, we conducted
water audits, meter testing and leak detection for
nearly 400 water systems in the state, he recalls.
Before then, water departments had done a good
job of repairing visible leaks. However, the majority
of leaks we found through this program showed no evidence at the sur-
face, says Leauber. The program was effective. The biggest payoff was in
energy savings from reduction in pumping.
However, when the program ended in the 1990s, so did the vigilance.
For most water districts, leaks are out of sight, out of mind, says Leau-
ber. If they dont see anything, then they assume things are OK.
Leauber went to work for WWAWC in 2006 and became executive
director in 2008. When I was working with the state, I always wondered
why district directors didnt pay more attention to leaks, he says. Once I
arrived here, though, I quickly realized the reason. They have their hands full
with a lot of other work, especially regulatory activities and paperwork.

No longer voluntary
However, while managing water leaks was once voluntary in Tennes-
see, it became a requirement in 2007, when a law was passed requiring
utilities to report water losses in their audited annual nancial state-
ments. The law was triggered after one utility raised its rates, and inves-
tigation later found that it was billing for only half the water delivered
into its system. Since 2013, Tennessees water utilities have been required
to use AWWA Water Audit software to report water loss information to
state regulatory bodies: the Utility Management Review Board and the
Water and Wastewater Financing Board.
In addition, there are performance indicator triggers based on scores
that measure the validity of data submitted in audits. Validity scores look
at factors such as the existence and frequency of meter testing, the pres-
ence of a SCADA system, and the use of automated meter reading,
advanced metering infrastructure and GIS mapping.
A validity score below a certain threshold, as determined by the soft-
ware, triggers referral to one of the regulatory boards for noncompliance.
The utility then must create an action plan to reduce losses. The validity
score triggers are made more stringent every two years.
As a result, Tennessee probably has the strictest regulations in North
America in terms of water loss, said Leauber. Similar regulations are
being considered in other states.

Effective performance
How has WWAWC responded to the state require-
ments? Quite well. In fact, the utility has always been
way ahead of the curve, routinely achieving virtu-
ally perfect scores, according to Leauber. WWAWC has
about 326 miles of main and 7,000 service connections.
Regulatory-wise, we are in great shape, says
Leauber. We are easily meeting minimum require-
ments. However, we dont want to stop there, because
we purchase 100 percent of our water from four different suppliers, and
we dont want to be wasting money.
One reason the utility is so successful in managing water leaks is that
it checks for them on a daily basis. Since we are almost 100 percent PVC
rather than metallic, it is very difcult to hear leaks, says Leauber.
Instead, we do minimum night ow measurements.
The utility is divided into 16 district metered areas (DMAs). We
look at ows on the system between one and three in the morning, when
most customers are sleeping, Leauber says. In areas that are gravity-
fed, we look at 24-hour ows.
Each day, utility staff members look at the leakage rate in each DMA.
If a DMA gets above a certain ratio that calculates the technical mini-
mum via the AWWA software, the utility springs into action. The next
night, we go out and do a minimum night ow test using strap-on ultra-
sonic units that report ows every 30 seconds, Leauber says. We mea-
sure the drops and identify where the leaks are occurring.

Wholesale supplier
The Tarrant Regional Water District (TRWD) is one of the largest raw
water suppliers in Texas, supplying more than 30 wholesale customers in the
Two utilities illustrate different but highly effective approaches to protect
the integrity of their pipe infrastructure and minimize water losses
BY WILLIAM ATKINSON
TECH
TALK
For most water

districts, leaks are
out of sight, out of mind.
If they dont see anything,
then they assume things
are OK.
CHRIS LEAUBER
(Continued on page 39)
Utilities created its own apprenticeship program. Apprentices learn both
gas and water skills so they can do both jobs in the eld.
Were into our rst year of a three-year program, Bailey says. Oper-
ators will be dual-certied. It will save on costs and make us a little leaner.
Huntsville also cross-trains employees in gas and water, and helps
newcomers achieve Grade 4 certication. We hire people in as Grade 1
and place them with an operator until they pass their tests, says Bailey.
It takes two years to reach Grade 4. Were growing our own operators.
Theyll be ready to go.
The need for good, new people is critical: We reach out to colleges
and high schools, and go to job fairs. The utility also brings in high
school students to work two to three hours a day in the plants laboratory,
learning things like corrosion control and water quality. We hope we can
spark some interest that way, Bailey says.
New talent will be needed before long. Huntsville has completed
plans for a new 24 mgd surface water treatment plant that Bailey expects
to take three to four years to build. Weve had demand as high as 75 mgd,
getting close to 80 percent of our
capacity, he says.
Were fortunate here, but
theres only so much water to go
around, and groundwater supplies
are becoming more and more con-
taminated. The regulations keep
increasing and getting more costly,
treatment processes are becoming
more complex, and our infrastruc-
ture is aging. The industry faces a
huge problem replacing personnel
and getting good, qualied people
in the water industry. We need to
nd ways to attract young people.
Team members at the South Parkway plant include, from left, Jim Reynolds, water quality technician; Andy Swinford,
water plant superintendent; Gary Bailey, water supply superintendent; Chris McGufn and Bobby Harbin, Grade
4 water plant operators; and Brad Swing, maintenance worker. They are shown in the plants high-service pump room.
GE Water & Process Technologies
866/439-2837
www.gewater.com
Morrow Water Technologies, Inc.
205/408-6680
www.morrowwater.com
Parker Hannin
800/272-7537
www.parker.com
WesTech Engineering, Inc.
801/265-1000
www.westech-inc.com
The South Parkway plant lter pipe gallery.
We hire people in as Grade 1 and place them

with an operator until they pass their tests.
It takes two years to reach Grade 4.
GARY BAILEY
Gary Bailey, water
supply superintendent
wso
A
s rising demand stresses water supplies, and as treatment and
distribution costs increase, reducing leakage becomes more
important to water utilities.
Besides the economic imperative to reduce leaks, there are
increasing regulatory requirements related to leak reporting and loss
reduction. Two water utilities in different regions illustrate productive
approaches to identifying and dealing with leaks.
The Water & Wastewater Authority of Wilson County (WWAWC), a
retail water supplier in Lebanon, Tenn., aggressively and constantly checks
its system for leaks and responds quickly with repairs.
The Tarrant Regional Water District (TRWD) in Fort Worth, Tex., a
wholesale water supplier, uses technology to check the integrity of its
large-diameter transmission mains and uses the data to set repair and
replacement priorities.

Retail utility
In the late 1980s, Chris Leauber was project man-
ager for the Tennessee Energy and Water Conserva-
tion Program (he is now executive director of the
WWAWC). Through the program, we conducted
water audits, meter testing and leak detection for
nearly 400 water systems in the state, he recalls.
Before then, water departments had done a good
job of repairing visible leaks. However, the majority
of leaks we found through this program showed no evidence at the sur-
face, says Leauber. The program was effective. The biggest payoff was in
energy savings from reduction in pumping.
However, when the program ended in the 1990s, so did the vigilance.
For most water districts, leaks are out of sight, out of mind, says Leau-
ber. If they dont see anything, then they assume things are OK.
Leauber went to work for WWAWC in 2006 and became executive
director in 2008. When I was working with the state, I always wondered
why district directors didnt pay more attention to leaks, he says. Once I
arrived here, though, I quickly realized the reason. They have their hands full
with a lot of other work, especially regulatory activities and paperwork.

No longer voluntary
However, while managing water leaks was once voluntary in Tennes-
see, it became a requirement in 2007, when a law was passed requiring
utilities to report water losses in their audited annual nancial state-
ments. The law was triggered after one utility raised its rates, and inves-
tigation later found that it was billing for only half the water delivered
into its system. Since 2013, Tennessees water utilities have been required
to use AWWA Water Audit software to report water loss information to
state regulatory bodies: the Utility Management Review Board and the
Water and Wastewater Financing Board.
In addition, there are performance indicator triggers based on scores
that measure the validity of data submitted in audits. Validity scores look
at factors such as the existence and frequency of meter testing, the pres-
ence of a SCADA system, and the use of automated meter reading,
advanced metering infrastructure and GIS mapping.
A validity score below a certain threshold, as determined by the soft-
ware, triggers referral to one of the regulatory boards for noncompliance.
The utility then must create an action plan to reduce losses. The validity
score triggers are made more stringent every two years.
As a result, Tennessee probably has the strictest regulations in North
America in terms of water loss, said Leauber. Similar regulations are
being considered in other states.

Effective performance
How has WWAWC responded to the state require-
ments? Quite well. In fact, the utility has always been
way ahead of the curve, routinely achieving virtu-
ally perfect scores, according to Leauber. WWAWC has
about 326 miles of main and 7,000 service connections.
Regulatory-wise, we are in great shape, says
Leauber. We are easily meeting minimum require-
ments. However, we dont want to stop there, because
we purchase 100 percent of our water from four different suppliers, and
we dont want to be wasting money.
One reason the utility is so successful in managing water leaks is that
it checks for them on a daily basis. Since we are almost 100 percent PVC
rather than metallic, it is very difcult to hear leaks, says Leauber.
Instead, we do minimum night ow measurements.
The utility is divided into 16 district metered areas (DMAs). We
look at ows on the system between one and three in the morning, when
most customers are sleeping, Leauber says. In areas that are gravity-
fed, we look at 24-hour ows.
Each day, utility staff members look at the leakage rate in each DMA.
If a DMA gets above a certain ratio that calculates the technical mini-
mum via the AWWA software, the utility springs into action. The next
night, we go out and do a minimum night ow test using strap-on ultra-
sonic units that report ows every 30 seconds, Leauber says. We mea-
sure the drops and identify where the leaks are occurring.

Wholesale supplier
The Tarrant Regional Water District (TRWD) is one of the largest raw
water suppliers in Texas, supplying more than 30 wholesale customers in the
Two utilities illustrate different but highly effective approaches to protect
the integrity of their pipe infrastructure and minimize water losses
BY WILLIAM ATKINSON
TECH
TALK
For most water

districts, leaks are
out of sight, out of mind.
If they dont see anything,
then they assume things
are OK.
CHRIS LEAUBER
(Continued on page 39)
1
|
Xylem intelligent pump controller
The CentriPro brand Aquavar intelligent pump controller from
Xylem is designed for submersible and above-ground applications. The
controller is compatible with a variety of building management system
protocols. The modular unit provides variable-frequency pumping con-
trol of speed, pressure, ow and level. 866/325-4210; www.gouldswater
technology.com.

2
|
Magnatrol manual override solenoid valve
A manual override option is available on two-way bronze and
stainless steel solenoid valves from Magnatrol Valve Corp. The over-
ride is available on normally closed Type L and M (bronze) and Type J
and K (stainless steel) valves to handle liquid oxygen (-270 degrees),
argon (-303 degrees) and nitrogen (-320 degrees). The valves t pipes from
3/8 to 3 inches in diameter. 973/427-4341; www.magnatrol.com.

3
|
Precision Digital NEMA 4X eld-mounted meters
The Vantageview series of NEMA 4X eld-mounted meters
from Precision Digital Corp. offers the functionality and features of the
ProtEX series of explosion-proof meters in an injection-molded plastic,
NEMA 4X (IP65) enclosure. SafeTouch through-window buttons allow
operation without removing the cover. Meters are available in 4-20 mA
loop-powered and pulse input models powered by the output loop, DC or
battery. 800/343-1001; www.predig.com.

4
|
Automation Products Group pressure transducers
PT-500 submersible pressure transducers from Automation
Products Group are available with additional output, cabling, cage, vent
cap and installation options. The transducers are available with 4-20 mA
and Modbus output, as well as 0-5 VDC and mV/V. 888/525-7300; www.
apgsensors.com.

5
|
LUDECA tablet-based pump motor alignment app
The tab@lign tablet-based pump motor alignment app from
LUDECA combines PRUFTECHNIK laser measurement technology with
tablet and smartphone devices. The app runs on Apple and Android mobile
devices and can be downloaded free from the Apple App Store or Google
Play. 305/591-8935; www.ludeca.com.

6
|
Victaulic balance-of-plant piping solutions
Balance-of-plant piping solutions from Victaulic provides
quick installation of piping systems, reducing the cost of desalination and
RO plant construction. The line includes the MTS Series 465 plug valve
and Series 415 check valve, as well as redesigned StrengThin piping sys-
tem of ttings and Style D08 rigid coupling for joining Schedule 10S
and Schedule 20 Super Austenitic, Duplex and Super Duplex stainless
steel pipe. 610/559-3300; www.victaulic.com.

5S cabinets keep work areas
5S steel cabinets from Vidmar are designed to fulfill lean and
Kaizen storage requirements (sort, straighten/set in order, shine,
standardize, sustain) to organize and manage workspace for improved
efciency.
Lean methods encourage workers to improve their working con-
ditions and help reduce waste due to difculty in returning items or
time wasted searching for parts or tools, as well as reducing clutter
for improved worker safety.
The cabinets Plexiglas or solid hinged doors feature metal peg-
board inserts that can be shadow-boxed for quick reference. By cre-
ating a home for items, point of use storage (POUS) makes it easier
to nd tools and return them when no longer needed, as well as
reducing time wasted searching for lost or misplaced inventory.
If you take a wrench, you see the shadow board and know exactly
where to put it back, says Chuck Eacock, territory sales manager for
Vidmar.
A heavy-duty lock and difcult-to-duplicate key system helps
secure valuable or hazardous items for a safer workplace.
The Vidmar key system is unique. They are internal cut, mak-
ing it very difcult to duplicate, Eacock says. We also offer a mul-
titude of combinations, and master keying is available as well.
Cabinets can be stacked or wall mounted for extra space savings
and are available in 18 sizes, ranging from 30 inches wide and 17
inches tall to 60 inches wide and 44 inches tall, helping consolidate
stored items into the smallest possible footprint. Adjustable shelves
PRODUCT SPOTLIGHT
BY ED WODALSKI
PRODUCT
NEWS
1
4
3 5
2
6
7
|
Allen-Bradley Micro820 PLC
The Allen-Bradley Micro820 programmable logic controller from
Rockwell Automation features embedded Ethernet and serial ports and
microSD slot. Connected Components Workbench software simplies
the conguration, design and maintenance of the controller. 414/382-
2000; www.rockwellautomation.com/industries/water.

8
|
Ford Meter Dual-Armor wrap clamp
The Dual-Armor wrap clamp with EPDM gasket from Ford
Meter Box provides full wrap-around coverage for maximum protection
against leaks. The stainless steel body and e-coated ductile iron lugs are
corrosion resistant, while location indicators simplify installation under-
water. 800/826-3487; www.fordmeterbox.com.

9
|
Hammond wall-mount enclosures
HWSSHW 304 and 316L stainless steel wall-mount enclosures
from Hammond Mfg. are available in 30 sizes, from 24 by 20 by 6 inches
to 60 by 36 by 16 inches. Corrosion and chemical resistant, the enclosures
are designed for hard industrial environments. The three-point padlock-
enabled handle provides extra security. 716/630-7030; www.hammond
mfg.com.

10
|
Kaeser ASD rotary screw compressors
The ASD rotary screw compressors series from Kaeser Com-
pressors are available in 25, 30 and 40 hp with ows from 106 to 194 cfm
and pressures to 217 psig. Features include eco-friendly lter element,
integral moisture separator with drain and Electronic Thermal Manage-
ment system. Models are available with an integrated dryer. 877/596-
7138; www.kaeser.com.

11
|
RIDGID laser distance meter
The micro LM-400 Advanced Laser Distance Meter from
RIDGID can read distances up to 229 feet in length. Features include
backlit, four-line display screen, inclination angle measurement system
for indirect measurements in hard-to-reach areas, advanced calculation
that can instantly adjust units to inches, feet or meters and storage for
saving up to 20 measurements at a time. The meter is IP 54 dustproof,
splash proof and has an auto shut-off after three minutes of inactivity to
prolong battery life. 800/769-7743; www.ridgid.com.

12
|
FLIR E-Series thermal cameras
E-Series thermal cameras (E4, E5, E6, E8) from FLIR Sys-
tems feature 3-inch color LCD display, wide-angle autofocus lens, intui-
tive camera controls, onboard digital camera and MSX (multispectral
dynamic) technology that integrates visible details from digital camera
photos onto thermal images. The E4 weighs 1.2 pounds and has four-hour
battery life. All models have center spot measurement mode. 866/477-
3687; www.ir.com.

can be added with a tilting option to further reduce clutter, keeping
work areas clean and organized.
Storing tools next to machines in use rather than in multiple stor-
age areas also help reduce wasted steps, while 13 standard cabinet
colors (custom colors available) provide a visual clue for quick access,
helping reduce wasted motion.
Its a pretty simple product, and effective, Eacock says. 800/523-
9462; www.stanleyvidmar.com.
5S steel
cabinets
from
Vidmar
8
9
7
10
11
12
1
|
Xylem intelligent pump controller
The CentriPro brand Aquavar intelligent pump controller from
Xylem is designed for submersible and above-ground applications. The
controller is compatible with a variety of building management system
protocols. The modular unit provides variable-frequency pumping con-
trol of speed, pressure, ow and level. 866/325-4210; www.gouldswater
technology.com.

2
|
Magnatrol manual override solenoid valve
A manual override option is available on two-way bronze and
stainless steel solenoid valves from Magnatrol Valve Corp. The over-
ride is available on normally closed Type L and M (bronze) and Type J
and K (stainless steel) valves to handle liquid oxygen (-270 degrees),
argon (-303 degrees) and nitrogen (-320 degrees). The valves t pipes from
3/8 to 3 inches in diameter. 973/427-4341; www.magnatrol.com.

3
|
Precision Digital NEMA 4X eld-mounted meters
The Vantageview series of NEMA 4X eld-mounted meters
from Precision Digital Corp. offers the functionality and features of the
ProtEX series of explosion-proof meters in an injection-molded plastic,
NEMA 4X (IP65) enclosure. SafeTouch through-window buttons allow
operation without removing the cover. Meters are available in 4-20 mA
loop-powered and pulse input models powered by the output loop, DC or
battery. 800/343-1001; www.predig.com.

4
|
Automation Products Group pressure transducers
PT-500 submersible pressure transducers from Automation
Products Group are available with additional output, cabling, cage, vent
cap and installation options. The transducers are available with 4-20 mA
and Modbus output, as well as 0-5 VDC and mV/V. 888/525-7300; www.
apgsensors.com.

5
|
LUDECA tablet-based pump motor alignment app
The tab@lign tablet-based pump motor alignment app from
LUDECA combines PRUFTECHNIK laser measurement technology with
tablet and smartphone devices. The app runs on Apple and Android mobile
devices and can be downloaded free from the Apple App Store or Google
Play. 305/591-8935; www.ludeca.com.

6
|
Victaulic balance-of-plant piping solutions
Balance-of-plant piping solutions from Victaulic provides
quick installation of piping systems, reducing the cost of desalination and
RO plant construction. The line includes the MTS Series 465 plug valve
and Series 415 check valve, as well as redesigned StrengThin piping sys-
tem of ttings and Style D08 rigid coupling for joining Schedule 10S
and Schedule 20 Super Austenitic, Duplex and Super Duplex stainless
steel pipe. 610/559-3300; www.victaulic.com.

5S cabinets keep work areas
5S steel cabinets from Vidmar are designed to fulfill lean and
Kaizen storage requirements (sort, straighten/set in order, shine,
standardize, sustain) to organize and manage workspace for improved
efciency.
Lean methods encourage workers to improve their working con-
ditions and help reduce waste due to difculty in returning items or
time wasted searching for parts or tools, as well as reducing clutter
for improved worker safety.
The cabinets Plexiglas or solid hinged doors feature metal peg-
board inserts that can be shadow-boxed for quick reference. By cre-
ating a home for items, point of use storage (POUS) makes it easier
to nd tools and return them when no longer needed, as well as
reducing time wasted searching for lost or misplaced inventory.
If you take a wrench, you see the shadow board and know exactly
where to put it back, says Chuck Eacock, territory sales manager for
Vidmar.
A heavy-duty lock and difcult-to-duplicate key system helps
secure valuable or hazardous items for a safer workplace.
The Vidmar key system is unique. They are internal cut, mak-
ing it very difcult to duplicate, Eacock says. We also offer a mul-
titude of combinations, and master keying is available as well.
Cabinets can be stacked or wall mounted for extra space savings
and are available in 18 sizes, ranging from 30 inches wide and 17
inches tall to 60 inches wide and 44 inches tall, helping consolidate
stored items into the smallest possible footprint. Adjustable shelves
PRODUCT SPOTLIGHT
BY ED WODALSKI
PRODUCT
NEWS
1
4
3 5
2
6
7
|
Allen-Bradley Micro820 PLC
The Allen-Bradley Micro820 programmable logic controller from
Rockwell Automation features embedded Ethernet and serial ports and
microSD slot. Connected Components Workbench software simplies
the conguration, design and maintenance of the controller. 414/382-
2000; www.rockwellautomation.com/industries/water.

8
|
Ford Meter Dual-Armor wrap clamp
The Dual-Armor wrap clamp with EPDM gasket from Ford
Meter Box provides full wrap-around coverage for maximum protection
against leaks. The stainless steel body and e-coated ductile iron lugs are
corrosion resistant, while location indicators simplify installation under-
water. 800/826-3487; www.fordmeterbox.com.

9
|
Hammond wall-mount enclosures
HWSSHW 304 and 316L stainless steel wall-mount enclosures
from Hammond Mfg. are available in 30 sizes, from 24 by 20 by 6 inches
to 60 by 36 by 16 inches. Corrosion and chemical resistant, the enclosures
are designed for hard industrial environments. The three-point padlock-
enabled handle provides extra security. 716/630-7030; www.hammond
mfg.com.

10
|
Kaeser ASD rotary screw compressors
The ASD rotary screw compressors series from Kaeser Com-
pressors are available in 25, 30 and 40 hp with ows from 106 to 194 cfm
and pressures to 217 psig. Features include eco-friendly lter element,
integral moisture separator with drain and Electronic Thermal Manage-
ment system. Models are available with an integrated dryer. 877/596-
7138; www.kaeser.com.

11
|
RIDGID laser distance meter
The micro LM-400 Advanced Laser Distance Meter from
RIDGID can read distances up to 229 feet in length. Features include
backlit, four-line display screen, inclination angle measurement system
for indirect measurements in hard-to-reach areas, advanced calculation
that can instantly adjust units to inches, feet or meters and storage for
saving up to 20 measurements at a time. The meter is IP 54 dustproof,
splash proof and has an auto shut-off after three minutes of inactivity to
prolong battery life. 800/769-7743; www.ridgid.com.

12
|
FLIR E-Series thermal cameras
E-Series thermal cameras (E4, E5, E6, E8) from FLIR Sys-
tems feature 3-inch color LCD display, wide-angle autofocus lens, intui-
tive camera controls, onboard digital camera and MSX (multispectral
dynamic) technology that integrates visible details from digital camera
photos onto thermal images. The E4 weighs 1.2 pounds and has four-hour
battery life. All models have center spot measurement mode. 866/477-
3687; www.ir.com.

can be added with a tilting option to further reduce clutter, keeping
work areas clean and organized.
Storing tools next to machines in use rather than in multiple stor-
age areas also help reduce wasted steps, while 13 standard cabinet
colors (custom colors available) provide a visual clue for quick access,
helping reduce wasted motion.
Its a pretty simple product, and effective, Eacock says. 800/523-
9462; www.stanleyvidmar.com.
5S steel
cabinets
from
Vidmar
8
9
7
10
11
12
13
|
Kerite wet performance cable
Wet performance cable from Kerite, designed for harsh util-
ity operating conditions, allows for full immersion and operation in water.
800/777-7483; www.kerite.com.

14
|
PRIMEX duplex lift station controller
The Station View duplex pump controller from PRIMEX pro-
vides pump amp, pump ow, power loss and pump HOA selector switch
monitoring. Features include intuitive setup, real-time clock and graphic
backlit display. The controller has an SD card slot for data logging capa-
bilities and operates with a 4-20 mA submersible transducer or four oat
switches. 800/746-6287; www.primexcontrols.com.

15
|
ACM safety monitoring software
SafeGuard Sentinel safety monitoring software from ACM
Facility Safety continuously measures, monitors and alerts operations
and management to process safety risks. The software also delivers con-
tingency plans that can be immediately executed to address issues and
reduce risk. The program runs on a Windows-based server in a plant net-
work and can be accessed by any device capable of running a browser,
including DCS workstations, operator terminals, tablets and smartphones.
403/264-9637; www.acm.ca.

16
|
Thomas & Betts mobile 2.0 iPad app
The T&B mobile 2.0 app from Thomas & Betts enables users
to retrieve catalogs, brochures, videos and other support tools, as well as
scan barcodes on T&B product packaging. 901/252-5000; www.tnb.com.

17
|
Dialight LED hazardous lighting xture
The ATEX/IECx certied 21,000 lumen SafeSite LED high
bay from Dialight is designed for hazardous rated applications. The light
includes an integrated power supply with 10 kV surge protection and is
rated for 100,000 hours. It also is available in general purpose CE and UL
versions. 732/919-3119; www.dialight.com.
18
|
FCI air/gas owmeter
The ST75 air/gas owmeter from Fluid Components Inter-
national, designed for lines ranging from 0.25 to 2 inches, optimizes the
fuel-to-air ratio for plant burner control. Monitoring the mix of natural
gas and air consumed by burners in heating plant boilers, ovens, heaters
and other equipment minimizes fuel consumption, lowers plant energy
costs and reduces emissions. The meter provides three outputs: mass ow
rate, totalized ow and media temperature. 800/854-1993; www.uid
components.com.

19
|
Atlas Copco ZS oil-free screw blower
The ZS screw blower from Atlas Copco Compressors has an
integrated variable speed drive and features ISO 8573-1 Class 0 certica-
tion for 100 percent oil-free air. 866/546-3588; www.atlascopco.com.
20
|
NK Technologies three-wire current transducer
The DT Series three-wire current transducer from NK
Technologies uses a common point for both power supply and output sig-
nal. Factory calibrated for a single current range, the transducer features
industry standard outputs of 0-5 or 0-10 VDC proportional to the DC
current. Applications include photovoltaic panel monitoring, hoists, DC
motor protection and wind-driven generators. 800/959-4014; www.
nktechnologies.com.
21
|
B&B Electronics cellular router
The Spectre cellular router and 60-day prepaid wireless
data plan from B&B Electronics and RacoWireless is designed to con-
nect, deploy and use M2M applications on the secure USA T-Mobile 3G
cellular data network. The kit includes Spectre 3G HSPA+/GPRS/GSM
cellular router, 10/100 Ethernet, RS-232/422/485, 802.11 Wi-Fi, 100 MB
data usage, 100 SMS, technical support and Raco Omega Management
Suite for account management, control and reporting. 815/433-5100;
www.bb-elec.com. wso
PRODUCT
NEWS
13
17
18
20
19
21
14
15
16
PEOPLE/AWARDS
The City of Norman (Okla.) Water Treatment Plant received the
Water Fluoridation Quality Award from the state Department of Health.
The award recognizes public water systems that adjust uoride in drink-
ing water and achieve a monthly average uoride level in the optimal
range for at least nine months of the year.

StanTec Consulting Services of Modesto received an engineering
excellence award from the American Council of Engineering Companies
of California. The company was honored for the Tesla water treatment
facility project in Tracy and Merceds phase V solids handling and
upgrade project.

Four new members have been elected to the Water Environment
Research Foundation (WERF) board of directors: Jim Matheson, Flag-
ship Ventures; Julia Hunt, P.E., Trinity River Authority; Scott Dyer,
Ph.D., Procter & Gamble; and Glen Daigger, Ph.D., CH2M HILL.

Winners of the 2014 U.S. Water Prize were announced at the Califor-
nia Irrigation Institute Conference last January. They are: Alliance for
Water Efciency, Chicago, Ill.; American Water, Voorhees, N.J.; Met-
ropolitan Sewer District of Greater Cincinnati, Ohio; and Orange
County Water District and Sanitation District, Calif. The prize recog-
nizes organizations with strategies that promote the value of water and
the power of innovating and integrating for water sustainability.

Daniel L. Wade, P.E., was selected by the San Francisco Public Util-
ities Commission as the new director of its $4.6 billion Water System
Improvement Program. Wade replaces Julie L. Labonte, who held the
position for seven years.

Mark Wilkerson, water superintendent for the Halifax County (Va.)
Service Authority, retired after a 38-year career.

WSO welcomes your contribution to this listing. To recognize members of
your team, please send notices of new hires, promotions, service milestones,
certications or achievements to editor@wsomag.com.
EDUCATION

AWWA
The American Water Works Association is offering these webinars:
May 14 Using Envision Tools in the Water Industry
May 21 Part 2: Communicating with Customers about Lead and
Lead Service Lines
Visit www.awwa.org.

Alabama
The Alabama Rural Water Association is offering these courses:
May 28 Hands-On Pump O&M and Electrical Troubleshooting,
Rutledge
June 25 Clarier Optimization and Activated Sludge, Jackson
Visit www.alruralwater.com.

Alaska
The Alaska Department of Environmental Conservation Division of
Water is offering a course on 21st Century Membrane Technology in the
Water and Wastewater Process June 10-12 in Palmer. Visit www.awwma.org.
Arkansas
The Arkansas Environmental Training Academy is offering these courses:
May 16-31 Basic Water Distribution, online
May 19-23 Backow Assembly Tester, Fayetteville
May 27 Basic Water Math, Fayetteville
May 28 Applied Water Math, Fayetteville
May 29 PWS Compliance, Fayetteville
June 1-15 Intermediate Water Treatment, online
June 2-6 Water Supply Protection Specialist, Lafayette
June 2-13 Backow Assembly Tester, Conway
June 2-17 Basic Water Distribution Night Class, Fort Smith
June 3-5 Advanced Water Treatment, North Little Rock
June 9-13 Backow Assembly Tester, Camden
June 10-12 Basic Water Distribution, Fayetteville
June 16-30 Intermediate Water Distribution, online
June 17-19 Basic Water Distribution, Camden
June 24-26 Backow Assembly Repair - Large Series, Camden
Visit www.sautech.edu/aeta/.

The Arkansas Rural Water Association is offering these courses:
May 20-22 Basic Distribution, Trumann
May 28 Water Specialized Training: Leak Detection & Hydrant
Repair, Lonoke
June 10 Intermediate Distribution, Clarksville
June 17-19 Backow Repair, Lonoke
June 24 Basic Water Treatment, Lonoke
Visit www.arkansasruralwater.org.

California
The California-Nevada Section of AWWA is offering these courses.
May 27-28 Water Use Efciency Grade I Workshop, West Sacramento
May 29-30 Two Day Backow Refresher, Rancho Cucamonga
June 2-6 Backow Tester Course, Rancho Cucamonga
June 9-13 Introduction Water Distribution Course, Rancho Cucamonga
June 18-19 Water Use Efciency Grade I Workshop, Rancho Cucamonga
June 20 Backow Refresher, West Sacramento
Visit www.ca-nv-awwa.org.

Colorado
The Rocky Mountain Water Environment Association is offering these
courses:
May 15 Joint Small Systems Workshop, Salida
June 19 Action Now Seminar, Steamboat Springs
Visit www.rmwea.org.

Florida
The Florida Section of AWWA is offering these courses:
May 14 Blueprint Reading, Orlando
May 31 AWWA eLearning
June 18 Hydrology, Drilling and Surface Geology, Orlando
June 30 AWWA eLearning
Visit www.fsawwa.org.

Illinois
The Illinois Section of AWWA is offering these courses:
May 14 Distribution System Nitrication 101 Webinar
May 15 Math for Water Works Operators, Greenville
WSO invites your national, state or local association
to post notices and news items in the Worth Noting
column. Send contributions to editor@wsomag.com.
Worth Noting
(continued)
13
|
Kerite wet performance cable
Wet performance cable from Kerite, designed for harsh util-
ity operating conditions, allows for full immersion and operation in water.
800/777-7483; www.kerite.com.

14
|
PRIMEX duplex lift station controller
The Station View duplex pump controller from PRIMEX pro-
vides pump amp, pump ow, power loss and pump HOA selector switch
monitoring. Features include intuitive setup, real-time clock and graphic
backlit display. The controller has an SD card slot for data logging capa-
bilities and operates with a 4-20 mA submersible transducer or four oat
switches. 800/746-6287; www.primexcontrols.com.

15
|
ACM safety monitoring software
SafeGuard Sentinel safety monitoring software from ACM
Facility Safety continuously measures, monitors and alerts operations
and management to process safety risks. The software also delivers con-
tingency plans that can be immediately executed to address issues and
reduce risk. The program runs on a Windows-based server in a plant net-
work and can be accessed by any device capable of running a browser,
including DCS workstations, operator terminals, tablets and smartphones.
403/264-9637; www.acm.ca.

16
|
Thomas & Betts mobile 2.0 iPad app
The T&B mobile 2.0 app from Thomas & Betts enables users
to retrieve catalogs, brochures, videos and other support tools, as well as
scan barcodes on T&B product packaging. 901/252-5000; www.tnb.com.

17
|
Dialight LED hazardous lighting xture
The ATEX/IECx certied 21,000 lumen SafeSite LED high
bay from Dialight is designed for hazardous rated applications. The light
includes an integrated power supply with 10 kV surge protection and is
rated for 100,000 hours. It also is available in general purpose CE and UL
versions. 732/919-3119; www.dialight.com.
18
|
FCI air/gas owmeter
The ST75 air/gas owmeter from Fluid Components Inter-
national, designed for lines ranging from 0.25 to 2 inches, optimizes the
fuel-to-air ratio for plant burner control. Monitoring the mix of natural
gas and air consumed by burners in heating plant boilers, ovens, heaters
and other equipment minimizes fuel consumption, lowers plant energy
costs and reduces emissions. The meter provides three outputs: mass ow
rate, totalized ow and media temperature. 800/854-1993; www.uid
components.com.

19
|
Atlas Copco ZS oil-free screw blower
The ZS screw blower from Atlas Copco Compressors has an
integrated variable speed drive and features ISO 8573-1 Class 0 certica-
tion for 100 percent oil-free air. 866/546-3588; www.atlascopco.com.
20
|
NK Technologies three-wire current transducer
The DT Series three-wire current transducer from NK
Technologies uses a common point for both power supply and output sig-
nal. Factory calibrated for a single current range, the transducer features
industry standard outputs of 0-5 or 0-10 VDC proportional to the DC
current. Applications include photovoltaic panel monitoring, hoists, DC
motor protection and wind-driven generators. 800/959-4014; www.
nktechnologies.com.
21
|
B&B Electronics cellular router
The Spectre cellular router and 60-day prepaid wireless
data plan from B&B Electronics and RacoWireless is designed to con-
nect, deploy and use M2M applications on the secure USA T-Mobile 3G
cellular data network. The kit includes Spectre 3G HSPA+/GPRS/GSM
cellular router, 10/100 Ethernet, RS-232/422/485, 802.11 Wi-Fi, 100 MB
data usage, 100 SMS, technical support and Raco Omega Management
Suite for account management, control and reporting. 815/433-5100;
www.bb-elec.com. wso
PRODUCT
NEWS
13
17
18
20
19
21
14
15
16
PEOPLE/AWARDS
The City of Norman (Okla.) Water Treatment Plant received the
Water Fluoridation Quality Award from the state Department of Health.
The award recognizes public water systems that adjust uoride in drink-
ing water and achieve a monthly average uoride level in the optimal
range for at least nine months of the year.

StanTec Consulting Services of Modesto received an engineering
excellence award from the American Council of Engineering Companies
of California. The company was honored for the Tesla water treatment
facility project in Tracy and Merceds phase V solids handling and
upgrade project.

Four new members have been elected to the Water Environment
Research Foundation (WERF) board of directors: Jim Matheson, Flag-
ship Ventures; Julia Hunt, P.E., Trinity River Authority; Scott Dyer,
Ph.D., Procter & Gamble; and Glen Daigger, Ph.D., CH2M HILL.

Winners of the 2014 U.S. Water Prize were announced at the Califor-
nia Irrigation Institute Conference last January. They are: Alliance for
Water Efciency, Chicago, Ill.; American Water, Voorhees, N.J.; Met-
ropolitan Sewer District of Greater Cincinnati, Ohio; and Orange
County Water District and Sanitation District, Calif. The prize recog-
nizes organizations with strategies that promote the value of water and
the power of innovating and integrating for water sustainability.

Daniel L. Wade, P.E., was selected by the San Francisco Public Util-
ities Commission as the new director of its $4.6 billion Water System
Improvement Program. Wade replaces Julie L. Labonte, who held the
position for seven years.

Mark Wilkerson, water superintendent for the Halifax County (Va.)
Service Authority, retired after a 38-year career.

WSO welcomes your contribution to this listing. To recognize members of
your team, please send notices of new hires, promotions, service milestones,
certications or achievements to editor@wsomag.com.
EDUCATION

AWWA
The American Water Works Association is offering these webinars:
May 14 Using Envision Tools in the Water Industry
May 21 Part 2: Communicating with Customers about Lead and
Lead Service Lines
Visit www.awwa.org.

Alabama
The Alabama Rural Water Association is offering these courses:
May 28 Hands-On Pump O&M and Electrical Troubleshooting,
Rutledge
June 25 Clarier Optimization and Activated Sludge, Jackson
Visit www.alruralwater.com.

Alaska
The Alaska Department of Environmental Conservation Division of
Water is offering a course on 21st Century Membrane Technology in the
Water and Wastewater Process June 10-12 in Palmer. Visit www.awwma.org.
Arkansas
The Arkansas Environmental Training Academy is offering these courses:
May 16-31 Basic Water Distribution, online
May 19-23 Backow Assembly Tester, Fayetteville
May 27 Basic Water Math, Fayetteville
May 28 Applied Water Math, Fayetteville
May 29 PWS Compliance, Fayetteville
June 1-15 Intermediate Water Treatment, online
June 2-6 Water Supply Protection Specialist, Lafayette
June 2-17 Basic Water Distribution Night Class, Fort Smith
June 3-5 Advanced Water Treatment, North Little Rock
June 9-13 Backow Assembly Tester, Camden
June 10-12 Basic Water Distribution, Fayetteville
June 16-30 Intermediate Water Distribution, online
June 17-19 Basic Water Distribution, Camden
June 24-26 Backow Assembly Repair - Large Series, Camden
Visit www.sautech.edu/aeta/.

The Arkansas Rural Water Association is offering these courses:
May 20-22 Basic Distribution, Trumann
May 28 Water Specialized Training: Leak Detection & Hydrant
Repair, Lonoke
June 10 Intermediate Distribution, Clarksville
June 17-19 Backow Repair, Lonoke
June 24 Basic Water Treatment, Lonoke
Visit www.arkansasruralwater.org.

California
The California-Nevada Section of AWWA is offering these courses.
May 27-28 Water Use Efciency Grade I Workshop, West Sacramento
May 29-30 Two Day Backow Refresher, Rancho Cucamonga
June 2-6 Backow Tester Course, Rancho Cucamonga
June 9-13 Introduction Water Distribution Course, Rancho Cucamonga
June 18-19 Water Use Efciency Grade I Workshop, Rancho Cucamonga
June 20 Backow Refresher, West Sacramento
Visit www.ca-nv-awwa.org.

Colorado
The Rocky Mountain Water Environment Association is offering these
courses:
May 15 Joint Small Systems Workshop, Salida
June 19 Action Now Seminar, Steamboat Springs
Visit www.rmwea.org.

Florida
The Florida Section of AWWA is offering these courses:
May 14 Blueprint Reading, Orlando
May 31 AWWA eLearning
June 18 Hydrology, Drilling and Surface Geology, Orlando
June 30 AWWA eLearning
Visit www.fsawwa.org.

Illinois
The Illinois Section of AWWA is offering these courses:
May 14 Distribution System Nitrication 101 Webinar
May 15 Math for Water Works Operators, Greenville
WSO invites your national, state or local association
to post notices and news items in the Worth Noting
column. Send contributions to editor@wsomag.com.
Worth Noting
(continued)
north-central part of the state that in turn serve 1.7 million end-users.
In the 1970s and 1980s, TRWD installed more than 160 miles of pre-
stressed concrete cylinder pipe (PCCP) in its system, which consists of
two major pipelines. One pipeline, built in 1972, consists of 72- and
84-inch pipe. The other, built in 1988, includes 90- and 108-inch pipe.
Failures in the pipelines began occurring within a few years of con-
struction, mainly from corrosion of prestressing wires, hydrogen embrit-
tlement and thrust restraint. In the late 1980s, we were starting to have
failures of this PCCP, says David Marshall, engineering director. Since
our system fed about 70 percent of the water used in Fort Worth, the
integrity had to be brought up to a higher standard.

Inspection technology
At the time, according to Marshall, there were no good nondestruc-
tive inspection techniques other than dewatering and inspecting inter-
nally. We could visually inspect the pipe and sound it with a hammer,
he recalls. Acoustic reection technology was also available.
Through the Water Research Foundation, the utility became part of a
study that involved the use of four new nondestructive technologies: We
were able to test all four of these. In 1998, TRWD chose electromagnetic
technology offered by Pressure Pipe Inspection Company (PPIC), which
was acquired by Pure Technologies in 2010.
TRWD launched a comprehensive inspection program for its pipes,
designed to map its entire system. PPIC inspected all of the 72- to 108-
inch pipes in the two pipelines. We were PPICs second customer to use
their eddy-current electromagnetic technology, says Marshall.

Setting priorities
Through the initiative, TRWD found that its existing maps were
inaccurate. In addition, the electromagnetic technology helped identify
areas where pipe wires were broken or prestressing. From there, the util-
ity developed a system of setting pipe repair and replacement priorities.
Subsequently, TRWD and seven other agencies funded a study by the
Simpson Gumpertz & Heger engineering rm to develop a strength model
and risk information system that could better dene pipe replacement
needs based on wire breaks from corrosion and hydrogen embrittlement.
From there, we were fully
able to identify what pipes needed
to be replaced and what damage
we could live with, and then set up
a system of continuing inspec-
tion, Marshall says. In other
words, we manage based on condi-
tion. Since we operate 24/7 year-
round, we need to be very prudent
in how and when we schedule out-
ages, so we can get the biggest
bang for our buck.
The utilitys rst electromag-
netic inspection was in 1998. By
2005, the technology had matured
to where it was truly accurate, Marshall says. In 2006, TRWD asked
PPIC and Simpson Gumpertz & Heger to integrate the inspection and
pipeline operation information that existed in the districts database with
the failure risk analysis curves the engineers had developed, in order to
evaluate pipe failure.

System mapping
Inspection of all 160-plus miles of PCCP, completed in 2009, gave
TRWD an accurate map of its pipeline segments, hydrants and valves,
and inspection results. The map is now part of a GIS database that allows
the district to prioritize pipe replacements each year, based on failure
risk analysis information.
More recently, TRWD has expanded its inspection program to include
a full asset management program, which consists of periodic inspections
that rely on electromagnetic technology, calculation of failure risk (based
on the most recent inspection results) and the GIS database. To help pre-
vent pipe failures, TRWD now uses three strategies:
Transient pressure control by modifying pump control valves so
that a programmable logic system can control valve closing times to
reduce transient waves.
Cathodic protection using zinc anodes attached to the pipelines.
Pipe segment replacement based on priority needs.
We conducted root-cause analysis on corrosion and ended up retro-
tting the 160 miles of pipe with cathodic protection, says Marshall.
We also need to accurately monitor the cathodic protection system and
make sure we dont overcharge it, because that can lead to its own prob-
lems with embrittlement.
As Marshall sees it, had the utility done nothing, it probably would be
repairing or replacing a segment of pipe every month or more an esti-
mated 41 failures per year in its two pipelines. Instead, in the past ve
years, TRWD has had three failures. The district estimates that replacing
its 300 highest-priority segments would cost about $12 million over sev-
eral years, signicantly less than for pipe replacement after failures. wso
We manage based
on condition. Since
we operate 24/7 year-
round, we need to be
very prudent in how
and when we schedule
outages, so we can get
the biggest bang for
our buck.
DAVID MARSHALL
FREE subscription at:
www.tpomag.com
(Continued from page 33)
May 19 UV Lighting for Potable Water Application Webinar
May 20 Complying with Stage 2 DBP Requirements, Danville
May 28 Water Operator C & D: Math Exam Refresher, Frankfort
May 29 Complying With Stage 2 DBP Requirements, St. Charles
May 30 Tour of the City of Chicago South Water Purication
Plant, Chicago
June 2 Target-Based Security: Critical Infrastructure Needs
Stronger Protection Webinar
June 3 Complying With Stage 2 DBP Requirements, Westmont
June 17 Practical Asset Management: Best Practices for Small and
Large Systems, St. Charles
Large Systems, Moline
June 24 SCADA 101, Elk Grove Village
Visit www.isawwa.org.

The Environmental Resources Training Center at So. Ill. Univ. is offer-
ing these courses:
June 3-6 Cross Connection Control, DeKalb
June 9-13 Water Short School, Edwardsville
Visit www.siue.edu/ertc/.

Michigan
The Michigan Section of AWWA is offering these courses:
May 15 Distribution Practices Seminar, Bath
June 3 Michigan Water Utility Security Summit, Bath
Visit www.mi-water.org.

New Jersey
The New Jersey Agricultural Research Station is offering these courses:
May 20 Alternative Energy for Water and Wastewater Operations,
New Brunswick
May 28 Human Error Reduction Training, New Brunswick
June 12-13 Introduction to Hazardous Waste Management, New
Brunswick
June 17 Study and Exam Skills for Licensing and Professional
Certication Testing, New Brunswick
June 18 Rigging and Hoisting Safety, New Brunswick
Visit www.cpe.rutgers.edu.

New York
The New York Section of AWWA is offering these courses:
May 20 Basic Laboratory Skills, Woodbury
May 20 Basic Laboratory Skills, Millwood
May 21 Automatic Control Valves O&M, Troy
May 28 Operator Ethics and Apps, Utica
June 2 Basic Laboratory Skills, Rochester
June 3 Dam Safety, Utica
June 4 Basic Laboratory Skills, Owego
June 6 Basic Laboratory Skills, Canastota
June 18 Water Treatment O&M, Melville
June 25 Basic Laboratory Skills, Utica
Visit www.nysawwa.org.

North Carolina
The North Carolina Section of AWWA-WEA is offering these courses:
May 20 Math for Drinking Water Operators, Morganton
June 3 Management Seminar, Raleigh
June 5 Pumps Seminar, Eden
Visit www.ncsafewater.org.

Ohio
The Ohio Water Environment Association is offering a Plant Opera-
tions/Lab Analysis Workshop in Lewis Center May 21-22. Visit www.
ohiowea.org.

Oklahoma
The Oklahoma Environmental Training Center is offering these
courses:
May 16 Proctored Exam, Midwest City
May 27-29 D Water and Wastewater Operator, Tulsa
May 30 Renewal Training, Oklahoma City
June 2, 9, 16 Renewal Training, Oklahoma City
Visit www.accuratelabs.com.

Texas
The Texas Water Utilities Association is offering these courses:
May 19 Pumps and Pumping, Corpus Christi
May 20 Pumps and Pumping, Victoria
May 20 Groundwater Production, San Marcos
May 26 Basic Water, Corpus Christi
June 3 Calculations, New Braunfels
June 3 Water Distribution, Richardson
June 10 CSI/CCC, Longview
June 17 CSI/CCC, New Braunfels
June 17 Valve and Hydrant Maintenance, Terrell
June 17 Valve and Hydrant Maintenance, Victoria
June 24 Surface Water Production I, Gatesville
Visit www.twua.org.

Utah
The Intermountain Section of AWWA is offering a Water System Oper-
ator Training course in Vernal May 15. Visit www.ims-awwa.org.

Wisconsin
The University of Wisconsin Madison Department of Engineering
Professional Development is offering these courses in Madison:
May 15-16 Energy Auditing and Efciency Improvements for
Water and Wastewater Facilities
June 2-3 Advanced Modeling Using HEC-RAS
June 4-6 Unsteady Flow Modeling Using HEC-RAS
June 23-25 Fundamentals of Drinking Water Treatment
Visit www.epdweb.engr.wisc.edu.
May 18-21
West Virginia Section 2014 AWWA Annual Conference, Davis. Visit
www.awwa.org.

May 19-23
Puerto Rico Section 2014 AWWA Annual Conference, San Juan. Visit
www.awwa.org.

May 21-23
Connecticut Section 2014 AWWA Annual Conference, Manchester
Village, Vt. Visit www.awwa.org.

June 5
T-CON: Midwest Water & Wastewater Technology Conference,
Grayslake, Ill. Visit www.isawwa.org.

June 8-12
ACE14 Annual Conference & Exposition, Boston, Mass. Visit www.
awwa.org.
EVENTS
The UW-Milwaukee School of Continuing Education is offering a
Water Law for Sustainable Management course June 19 in Milwaukee.
Visit www4.uwm.edu.

The Wisconsin Rural Water Association is offering these courses:
May 14 General Safety, Fond du Lac
May 15 Leak Detection and Line Tracing, Crivitz
May 15 Collection System Maintenance, Valders
May 20 Wells, Hayward
May 20 Distribution System O&M, Hayward
May 21 Leak Detection and Line Tracing, Woodville
May 29 Cross Connection Control Assembly Tester Refresher, Plover
June 3-5 Cross Connection Control Surveyor Certication, Plover
June 11 Leak Detection and Line Tracing, Fennimore
June 12 Leak Detection and Line Tracing, Johnson Creek
June 17 Wells, Clintonville
June 17 Distribution System O&M, Clintonville
June 18 Wells, Jackson
June 18 Distribution System O&M, Jackson
Visit www.wrwa.org.

The Wisconsin Department of Natural Resources is offering a Con-
ned-Space Entry New Employee course May 16 in Wauwatosa. Visit
www.dnr.wi.gov. wso
40,000+ MUNICIPAL AND UTILITY MAINTENANCE
PROFESSIONALS READ IT EVERY MONTH. DO YOU?
A subscription is FREE. mswmag.com or 800-257-7222
north-central part of the state that in turn serve 1.7 million end-users.
In the 1970s and 1980s, TRWD installed more than 160 miles of pre-
stressed concrete cylinder pipe (PCCP) in its system, which consists of
two major pipelines. One pipeline, built in 1972, consists of 72- and
84-inch pipe. The other, built in 1988, includes 90- and 108-inch pipe.
Failures in the pipelines began occurring within a few years of con-
struction, mainly from corrosion of prestressing wires, hydrogen embrit-
tlement and thrust restraint. In the late 1980s, we were starting to have
failures of this PCCP, says David Marshall, engineering director. Since
our system fed about 70 percent of the water used in Fort Worth, the
integrity had to be brought up to a higher standard.

Inspection technology
At the time, according to Marshall, there were no good nondestruc-
tive inspection techniques other than dewatering and inspecting inter-
nally. We could visually inspect the pipe and sound it with a hammer,
he recalls. Acoustic reection technology was also available.
Through the Water Research Foundation, the utility became part of a
study that involved the use of four new nondestructive technologies: We
were able to test all four of these. In 1998, TRWD chose electromagnetic
technology offered by Pressure Pipe Inspection Company (PPIC), which
was acquired by Pure Technologies in 2010.
TRWD launched a comprehensive inspection program for its pipes,
designed to map its entire system. PPIC inspected all of the 72- to 108-
inch pipes in the two pipelines. We were PPICs second customer to use
their eddy-current electromagnetic technology, says Marshall.

Setting priorities
Through the initiative, TRWD found that its existing maps were
inaccurate. In addition, the electromagnetic technology helped identify
areas where pipe wires were broken or prestressing. From there, the util-
ity developed a system of setting pipe repair and replacement priorities.
Subsequently, TRWD and seven other agencies funded a study by the
Simpson Gumpertz & Heger engineering rm to develop a strength model
and risk information system that could better dene pipe replacement
needs based on wire breaks from corrosion and hydrogen embrittlement.
From there, we were fully
able to identify what pipes needed
to be replaced and what damage
we could live with, and then set up
a system of continuing inspec-
tion, Marshall says. In other
words, we manage based on condi-
tion. Since we operate 24/7 year-
round, we need to be very prudent
in how and when we schedule out-
ages, so we can get the biggest
bang for our buck.
The utilitys rst electromag-
netic inspection was in 1998. By
2005, the technology had matured
to where it was truly accurate, Marshall says. In 2006, TRWD asked
PPIC and Simpson Gumpertz & Heger to integrate the inspection and
pipeline operation information that existed in the districts database with
the failure risk analysis curves the engineers had developed, in order to
evaluate pipe failure.

System mapping
Inspection of all 160-plus miles of PCCP, completed in 2009, gave
TRWD an accurate map of its pipeline segments, hydrants and valves,
and inspection results. The map is now part of a GIS database that allows
the district to prioritize pipe replacements each year, based on failure
risk analysis information.
More recently, TRWD has expanded its inspection program to include
a full asset management program, which consists of periodic inspections
that rely on electromagnetic technology, calculation of failure risk (based
on the most recent inspection results) and the GIS database. To help pre-
vent pipe failures, TRWD now uses three strategies:
Transient pressure control by modifying pump control valves so
that a programmable logic system can control valve closing times to
reduce transient waves.
Cathodic protection using zinc anodes attached to the pipelines.
Pipe segment replacement based on priority needs.
We conducted root-cause analysis on corrosion and ended up retro-
tting the 160 miles of pipe with cathodic protection, says Marshall.
We also need to accurately monitor the cathodic protection system and
make sure we dont overcharge it, because that can lead to its own prob-
lems with embrittlement.
As Marshall sees it, had the utility done nothing, it probably would be
repairing or replacing a segment of pipe every month or more an esti-
mated 41 failures per year in its two pipelines. Instead, in the past ve
years, TRWD has had three failures. The district estimates that replacing
its 300 highest-priority segments would cost about $12 million over sev-
eral years, signicantly less than for pipe replacement after failures. wso
We manage based
on condition. Since
we operate 24/7 year-
round, we need to be
very prudent in how
and when we schedule
outages, so we can get
the biggest bang for
our buck.
DAVID MARSHALL
FREE subscription at:
www.tpomag.com
(Continued from page 33)
May 19 UV Lighting for Potable Water Application Webinar
May 20 Complying with Stage 2 DBP Requirements, Danville
May 28 Water Operator C & D: Math Exam Refresher, Frankfort
May 29 Complying With Stage 2 DBP Requirements, St. Charles
May 30 Tour of the City of Chicago South Water Purication
Plant, Chicago
June 2 Target-Based Security: Critical Infrastructure Needs
Stronger Protection Webinar
June 3 Complying With Stage 2 DBP Requirements, Westmont
Large Systems, St. Charles
Large Systems, Moline
June 24 SCADA 101, Elk Grove Village
Visit www.isawwa.org.

The Environmental Resources Training Center at So. Ill. Univ. is offer-
ing these courses:
June 3-6 Cross Connection Control, DeKalb
June 9-13 Water Short School, Edwardsville
Visit www.siue.edu/ertc/.

Michigan
The Michigan Section of AWWA is offering these courses:
May 15 Distribution Practices Seminar, Bath
June 3 Michigan Water Utility Security Summit, Bath
Visit www.mi-water.org.

New Jersey
The New Jersey Agricultural Research Station is offering these courses:
May 20 Alternative Energy for Water and Wastewater Operations,
New Brunswick
May 28 Human Error Reduction Training, New Brunswick
June 12-13 Introduction to Hazardous Waste Management, New
Brunswick
June 17 Study and Exam Skills for Licensing and Professional
Certication Testing, New Brunswick
June 18 Rigging and Hoisting Safety, New Brunswick
Visit www.cpe.rutgers.edu.

New York
The New York Section of AWWA is offering these courses:
May 20 Basic Laboratory Skills, Woodbury
May 20 Basic Laboratory Skills, Millwood
May 21 Automatic Control Valves O&M, Troy
May 28 Operator Ethics and Apps, Utica
June 2 Basic Laboratory Skills, Rochester
June 3 Dam Safety, Utica
June 4 Basic Laboratory Skills, Owego
June 6 Basic Laboratory Skills, Canastota
June 18 Water Treatment O&M, Melville
June 25 Basic Laboratory Skills, Utica
Visit www.nysawwa.org.

North Carolina
The North Carolina Section of AWWA-WEA is offering these courses:
May 20 Math for Drinking Water Operators, Morganton
June 3 Management Seminar, Raleigh
June 5 Pumps Seminar, Eden
Visit www.ncsafewater.org.

Ohio
The Ohio Water Environment Association is offering a Plant Opera-
tions/Lab Analysis Workshop in Lewis Center May 21-22. Visit www.
ohiowea.org.

Oklahoma
The Oklahoma Environmental Training Center is offering these
courses:
May 16 Proctored Exam, Midwest City
May 27-29 D Water and Wastewater Operator, Tulsa
May 30 Renewal Training, Oklahoma City
Visit www.accuratelabs.com.

Texas
The Texas Water Utilities Association is offering these courses:
May 19 Pumps and Pumping, Corpus Christi
May 20 Pumps and Pumping, Victoria
May 20 Groundwater Production, San Marcos
May 26 Basic Water, Corpus Christi
June 3 Calculations, New Braunfels
June 3 Water Distribution, Richardson
June 10 CSI/CCC, Longview
June 17 CSI/CCC, New Braunfels
June 17 Valve and Hydrant Maintenance, Terrell
June 17 Valve and Hydrant Maintenance, Victoria
June 24 Surface Water Production I, Gatesville
Visit www.twua.org.

Utah
The Intermountain Section of AWWA is offering a Water System Oper-
ator Training course in Vernal May 15. Visit www.ims-awwa.org.

Wisconsin
The University of Wisconsin Madison Department of Engineering
Professional Development is offering these courses in Madison:
May 15-16 Energy Auditing and Efciency Improvements for
Water and Wastewater Facilities
June 2-3 Advanced Modeling Using HEC-RAS
June 4-6 Unsteady Flow Modeling Using HEC-RAS
June 23-25 Fundamentals of Drinking Water Treatment
Visit www.epdweb.engr.wisc.edu.
May 18-21
West Virginia Section 2014 AWWA Annual Conference, Davis. Visit
www.awwa.org.

May 19-23
Puerto Rico Section 2014 AWWA Annual Conference, San Juan. Visit
www.awwa.org.

May 21-23
Connecticut Section 2014 AWWA Annual Conference, Manchester
Village, Vt. Visit www.awwa.org.

June 5
T-CON: Midwest Water & Wastewater Technology Conference,
Grayslake, Ill. Visit www.isawwa.org.

June 8-12
ACE14 Annual Conference & Exposition, Boston, Mass. Visit www.
awwa.org.
EVENTS
The UW-Milwaukee School of Continuing Education is offering a
Water Law for Sustainable Management course June 19 in Milwaukee.
Visit www4.uwm.edu.

The Wisconsin Rural Water Association is offering these courses:
May 14 General Safety, Fond du Lac
May 15 Leak Detection and Line Tracing, Crivitz
May 15 Collection System Maintenance, Valders
May 20 Wells, Hayward
May 20 Distribution System O&M, Hayward
May 21 Leak Detection and Line Tracing, Woodville
May 29 Cross Connection Control Assembly Tester Refresher, Plover
June 3-5 Cross Connection Control Surveyor Certication, Plover
June 11 Leak Detection and Line Tracing, Fennimore
June 12 Leak Detection and Line Tracing, Johnson Creek
June 17 Wells, Clintonville
June 17 Distribution System O&M, Clintonville
June 18 Wells, Jackson
June 18 Distribution System O&M, Jackson
Visit www.wrwa.org.

The Wisconsin Department of Natural Resources is offering a Con-
ned-Space Entry New Employee course May 16 in Wauwatosa. Visit
www.dnr.wi.gov. wso
40,000+ MUNICIPAL AND UTILITY MAINTENANCE
PROFESSIONALS READ IT EVERY MONTH. DO YOU?
A subscription is FREE. mswmag.com or 800-257-7222
#66-D has
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to an indoor wall.
#66WC is designed
for warm climates.
USABlueBook Now Offers
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For over 150 years, Kupferle has manufactured innovative, high-quality and
cost-efficient products for the water industry, all made in the U.S.A.
USABlueBook is proud to now offer the full line of Kupferle sampling stations.
See pages 1454-1455 in USABlueBook Catalog 125 to learn more.
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WSO space ad 9 x 10.875_Layout 1 4/17/14 1:07 PM Page 1

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SUSTAINABLE PRACTICE:

Water & Wastewater Equipment,

Water & Wastewater Equipment,

Tests could be more pertinent.

Tests could be more pertinent.

We have a 35-minute detention time in the clearwell.

We have a 35-minute detention time in the clearwell.

In compliance with our permit,

In compliance with our permit,

The view from space shows the earth as

The view from space shows the earth as

We have issues with our infrastructure just like any other

We have issues with our infrastructure just like any other

Our fundamental reason for being here is to ensure a sustainable

Our fundamental reason for being here is to ensure a sustainable

Read about original environmentalists like Jeff

The primary reason for a low-prole underdrain

A dual parallel lateral design ensures uniform

The primary reason for a low-prole underdrain

A dual parallel lateral design ensures uniform

The team members are the greatest resource

Except for really large projects, we use

Except for really large projects, we use

The drives lessen the impact of water hammer

The drives lessen the impact of water hammer

32 WATER SYSTEM OPERATOR

We hire people in as Grade 1 and place them

For most water

We hire people in as Grade 1 and place them

For most water

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