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SEIJ00023
Notice
o All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic,
mechanical, photocopying, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
o All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would
greatly appreciate being informed of them.
o The contents of this manual are subject to change without notice.
o All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would
greatly appreciate being informed of them.
o The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences
thereof.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING
PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. DO NOT REPLACE IMPERFECTLY FUNCTIONING COMPONENTS WITH COMPONENTS WHICH ARE NOT MANUFACTURED BY EPSON. IF SECOND
SOURCE IC’S OR OTHER COMPONENTS WHICH HAVE NOT BEEN APPROVED ARE USED, THEY COULD CAUSE DAMAGE TO THE EPSON PRODUCT,
OR COULD VOID THE WARRANTY OFFERED BY EPSON.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and
procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Revision:
• Chapter 4, Page 67: Added the contents of “Warning”
B November 22, 2000
• Chapter 4, Page 68: Added the contents of “Caution”
• Chapter 4, Page 80: Changed the picture of Figure 4-15 for easier viewing
Revision:
• Added Stylus Photo 780 to the service manual.
• Page 20, 21: Corrected “Error Reset SW“ to “Maintenace SW“.
C February 1, 2001 • Page 22: Corrected the contents of Table 1-12 and added notes below the table.
• Page 50: Corrected the contents of Table 3-3 and added notes below the table.
• Page 51: Corrected the “Check Table’s miss descriptions“ of Table 3-4 and added new sympton
and possible causes.
CONTENTS
PRODUCT DESCRIPTION
EPSON Stylus PHOTO 780/790 Revision C
1.1 FEATURES
The major features of EPSON color inkjet printer EPSON Stylus PHOTO 780/
790 are:
o High Color Print Quality
n 2880 (H) X 720 (V) dpi printing
n High quality photos using the Photo Mach technology.
n Even higher quality through Microweave and Super Microweave.
o High Speed Printing
o Two Built-in Interfaces
n Bi-directional parallel I/F (IEEE-1284 level 1 device)
n USB
o Windows/Macintosh exclusive
o Compact, Space Saving
o Multi-size Compatible ASF
n ASF capable of handling Postcard – A4 is standard equipment.
o CSIC Compatible
n The ink life and other information are recorded on the side of the ink
cartridges. Figure 1-1. External View
NOTE: Stylus Photo 780 has no difference with Stylus Photo 790 in
mechanism and external appearance.
1.2.3 Paper Feeding Power Consumption: Approx. 17W (ISO10561 Letter Pattern)
Approx. 2.5W in standby mode
o Feed Method Energy Star compliant
n Friction feed with ASF Insulation Resistance: 100M ohms min.
(between AC line and chassis, DC 500V)
o Paper Path Dielectric Strength: AC 1500V rms. 1 minute
n Cut-sheet ASF (Top entry, Front out) (between AC line and chassis)
o Feed Speed
n 126 ms (To feed 10.16 mm paper)
n 114.3mm/sec (Fast, Continuous feed)
90
1.2.9 Acoustic Noise
80 Level: Approx. 47dB(A) (According to ISO 7779)
70 -Used media : Plain Paper
60 - Print Quality: Fine
Humidity (%) 50
40 1.2.10 CE Marking
30
[220∼240V Version]
20
Low Voltage Directive 73/23/EEC:EN60950
EMC Directive 89/336/EEC: EN55022 Class B
10 20 27 30 35 40 EN61000-3-2
Temperature (°C) EN61000-3-3
EN50082-1
IEC801-2
IEC801-3
IEC801-4
1.3 INTERFACE
DATA data byte n data byte n+1
The EPSON Stylus PHOTO 780/790 provides USB and parallel interface as
standard. thold
-STROBE
tnext
1.3.1 Parallel Interface (Forward Channel) tsetup tstb
n During -INIT signal is at low level or during hardware initialization. thold 500ns -
ERROR signal is at low level when the printer is in one of the following states: tbusy - 500ns
tnbusy 0 -
PE signal is at high level during paper-out error.
tnext 0 -
Table 1-4. Typical Time of tack Table 1-6. Connector Pin Assignment and Signals
Parallel I/F Mode Typical Time of tack Signal Return
Pin No. In/Out Functional Description
Name GND Pin
High Speed 0.5us
The strobe pulse. Read-in of data is
Normal Speed 2us 1 -STROBE 19 In performed at the falling edge of this
pulse.
Table 1-5. Signal Level: TTL Compatible (IEEE-1284 level 1 device) 2 DATA0 20 In
Parameter Minimum Maximum Condition 3 DATA1 21 In
VOH* - 5.5V 4 DATA2 22 In The DATA0 through DATA7 signals
represent data bits 0 to 7,
VOL* -0.5V - 5 DATA3 23 In respectively.
IOH* - 0.32mA VOH = 2.4V 6 DATA4 24 In Each signal is at high level when data
is logical 1 and low level when data is
IOL* - 12mA VOL = 0.4V 7 DATA5 25 In logical 0.
CO - 50pF 8 DATA6 26 In
VIH - 2.0V 9 DATA7 27 In
VIL 0.8V - This signal is a negative pulse
IIH - 0.32mA VIH = 2.0V 10 -ACKNLG 28 Out indicating that the printer can accept
data again.
IIL - 12mA VIL = 0.8V
A high signal indicates that the printer
11 BUSY 29 Out
CI - 50pF cannot receive data.
* A low logic level on the Logic H signal is 2.0V or less when the printer A high signal indicates paper-out
is powered off, and this signal is equal to or exceeding 3.0V when the 12 PE 28 Out
error.
printer is powered on. The receiver shall provide an impedance
Always at high level when the printer
equivalent to 7.5K ohm to ground. 13 SLCT 28 Out
is powered on.
16,33,
GND - - Signal GND
19-30
15,34 NC - - Not connected
NOTE: In/Out refers to the direction of signal flow seen from the printer
side.
1.3.2 Parallel Interface (Reserve Channel) Table 1-7. Connector Pin Assignment and Signals (continued)
Signal Return
Transmission Mode: IEEE-1284 nibble mode Pin No. In/Out Functional Description
Name GND Pin
Adaptable Connector See forward channel.
Synchronization: Refer to the IEEE-1284 specification -DataAvail / Data available signal and reverse
32 29 Out
Handshaking: Refer to the IEEE-1284 specification DataBit-0,4 channel transfer data bit 0 or 4.
Data Trans. Timing: Refer to the IEEE-1284 specification
36 1284-Active 30 In 1284 active signal.
Signal Level: IEEE-1284 level 1 device
See forward channel. 18 Logic-H - Out
Pulled up to +5V via 3.9K ohm
resistor.
Table 1-7. Connector Pin Assignment and Signals Pulled up to +5V via 3.3K ohm
35 +5V - Out
Signal Return resistor.
Pin No. In/Out Functional Description
Name GND Pin
17 Chassis GND - - Chassis GND
1 HostClk 19 In Host clock signal.
16,33,
GND - - Signal GND
2 DATA0 20 In 19-30
Pin #2 Pin #1
Pin #3 Pin #4
Figure 1-4. USB Pin Assignment
2 1
Power
Maintenace
1.4.4 Printer Condition and Panel Status Table 1-12. Printer Condition and LED Status
Indicators
Table 1-12. Printer Condition and LED Status Printer Status Priority
Power Error
Indicators
Printer Status Priority Maintenance request
Power Error (Ink Overflow Counter Alt Blink Alt Blink 2
Power ON condition On - 10 error)
Ink end
- On -> On 8
(Black and Color)
No Ink Cartridge
(Black and Color) - On 7
*1
Reset, Timer IC reset,
On (1s) On (1s) -
EEPROM clear
When printer is initialized, the following actions are performed: o Maintenance Request
(a) Cap the printer head. When the total amount of ink wasted through cleanings and flushing
(b) Eject a paper. reaches to the limit, printer indicates this error and stops. In such a case,
(c) Clears input data buffer. the absorber in the printer enclosure needs to be replaced with new one by
(d) Clears print buffer. service personnel.
(e) Sets default values. o Fatal Errors
3. Software Initialization Carriage control error.
The ESC@ command also initialize the printer.
[Quality]
Bond paper, Plain paper, Air mail
Note1: Envelope printing is available only at normal temperature.
Note 2: Keep the longer side of the envelope horizontally at setting.
Note 3: Envelope printing is available only in the normal temperature.
Note 4: No wrinkled, scuffing, torn or folded paper be used.
Note 5: No curled paper more than 5mm be used.
Note 6: No paper with glue on flap be used.
Note 7: No double envelops nor with window envelops be used.
Note 8: Do not print on the back.
[Thickness]
Less than 0.23mm (0.0091”)
Printable area A
The quality of the printing in each of the A, B and C printing areas is different,
and there are cases where printing in the B and C areas becomes garbled.
1.5.3.2 Envelopes
LM RM
TM
Printable Area
BM
66.85
58.2
60
66.85
33.7
58.2
60
33.7
41.4
Note 1: Ink cartridge can not be refilled. The ink cartridge is prepared only
for article of consumption.
Note 2: Do not use the ink cartridge which contains life-expired ink.
26.3 Note 3: Ink will be frozen under -4 oC environment; however, it will be
usable after being left at room temperature for more than three
Figure 1-8. Black Ink Cartridge hours.
Table 1-15.
Device ID byte MDL value for Device
EEPROM setting
counter ID and BDC-ID
E0
E2H-FFH
H
Overseas
MDL:Stylus Photo
Standard 00H don’t care [00H] [57H(5AH)]*
790
Model
Domestic
Standard 01H don’t care [00H] [45H(48H)]* MDL:PM-780C
Model
<Model Name
[00H] MDL:<Model Name
custom 02H Character
[37H(4AH)+nnx2]* Character String>
String>
* Values in ( ) are in the case that IEEE 1284.4 is enabled. Also, [nn]
shows
the number of bytes in the <Model Name Character String> stored in
E2H ~
FFH. A 00h should be placed at the end of the model name character
string.
OPERATING PRINCIPLES
EPSON Stylus PHOTO 780/790 Revision C
2.1 Overview
Paper Eject Roller
This section describes the operating principles of the printer mechanism and electrical
circuit boards. The Stylus PHOTO 790 has the following boards:
PF Motor PF Roller
o Main board: C383 MAIN (C383 MAIN-B, C383 MAIN-C)
CR Timing belt
NOTE: C383 MAIN-B is compatible with C383 MAIN. Only some chips or parts Star Wheel Roller
are different from each other due to different producers.
The printer mechanism for Stylus PHOTO 790 is designed newly. But, the basic
component of the printer mechanism is same as previous product. LD Roller
This printer consists of Print Head, Carriage Mechanism, Paper Feeding Mechanism, Paper feed back plate
Paper Loading Mechanism, Ink System (Pump Mechanism, Cap Mechanism, and
Carriage Lock Mechanism).
For cap assembly, Stylus PHOTO 790 uses valveless mechanism; new design for this CR lock lever
model.
Clutch mechanism
Pump Assembly
CR Motor
Cap Assembly
The printhead uses a new developed U-CHIPS head and Stylus PHOTO 790 can
perform multiple shot printing and variable printing.
The CSIC is mounted on the ink cartridge. By storing ink life data, this IC makes it Ink Cartridge
Needle
CSIC Connection Circuit
possible to control the ink in ink cartridge unit.
The basic operating principles of the printhead, which plays a major role in printing,
are the same as previous models; on-demand method which uses PZT (Piezo Electric
Element). In order to uniform the amount of ejecting ink, the printhead has its own
head ID (13 digits for this printhead) which adjust PZT voltage drive features.
The printhead stores the head ID to EEPROM and generates appropriate PZT drive
voltage to prevent amount of ink from varying by printheads.
o PZT
PZT is an abbreviation of Piezo Electric Element. Certain amount of voltage Cavity
Nozzle Plate PZT
expands and contracts PTZ. The drive wave generated on MAIN board drives PZT
and PZT pushes the top cavity which has ink stored to discharge the ink from each Figure 2-2. Printhead Sectional Drawing
nozzle on the nozzle plate.
o Ink Cavity
The ink absorbed from the ink cartridge goes through the filter and then is stored
temporarily in this tank called “cavity” until PZT is driven.
o Nozzle Plate
The board with nozzle holes on the printhead surface is called Nozzle Plate.
o CSIC Connection Circuit
This circuit connects the CSIC mounted on the ink cartridge and the main board.
One end of the wire harness connects with the print head cable to the main board.
o Filter
When the ink cartridge is installed, if any dirt or dust around the cartridge needle is
absorbed into the head, there is a great possibility of causing nozzle clog and
disturbance of ink flow, and finally causing alignment failure and dot missing. To
prevent this problem, a filter is set below the cartridge needle, where ink is filtered.
o Nozzle Layout
Black: 48 nozzles
Color: 48 nozzles x5(Cyan, Magenta, Yellow, Light cyan, Light magenta)(120dpi)
The nozzle layout when viewed from the back surface of the head is shown below.
PZT
o Variable dot printing
Ink Path Ink Cavity
This printing mode is developed to improve the print quality on exclusive paper.
This mode is basically the same as variable dot printing mode used on other
products ; micro dot, middle dot, and large dot compose this mode. Print dot size
varies according to print data and this mode enables even sharper image output on
exclusive paper.
Driver IC LB11847
The drive from CR motor is transferred to the CR unit via CR timing belt. And the CR
home position is detected with the HP/PE sensor. This sensor is available as CR HP
detector only in the HP (home position) detection sequence & pump operation
sequence. (not available in the paper feeding sequence for the CR HP detector because
it is used for only PE sensor during the paper feeding sequence.)
ajust lever
eccentric shaft
The adjust lever is mounted on the right end of the carriage guide shaft. The carriage
guide shaft is an eccentric shaft and is rotated by operating the adjust lever, and thus
narrows (1.2 mm) or widens (2.1 mm) the gap (platen gap; PG) between the platen
surface and the print head. This is a mechanism for use by the user to select the
appropriate PG in accordance with the print results or other conditions such as the
amount of curl in the paper. Also, the parallelism adjustment bushings mounted on the
left and right ends of the carriage guide shaft adjust the amount of parallelism between
the carriage guide shaft and the platen.
The drive of the PF motor is transfer to the PF roller and the Paper Eject Roller as Inductance 13.5 mH +/ - 20%(1kH 1Vrms)
following Figure 2-7. Following shows you how to transfer the PF motor drive to the Driving method Bi-Polar drive
PF roller and the Paper Eject Roller.
Driver IC LB11847
o PF motor drive transmission path
PF Motor Pinion Gear (CW) → Combination Gear 16, 21.6 (CCW) → Spur Gear 73.6
(CW) → Spur Gear 15 (CCW) → Combination Gear 37.6, 44.4 (W) → Spur Gear 23.2
(CCW) → Spur gear 35.2(CW)
Paper loaded from ASF is advanced by the following roller. Additionally, the top & end of the paper is detected with the HP/PE sensor.
In case the PE sensor dose not detect the paper in the paper loading sequence, the
o Paper feed roller & Paper guide roller (assembled on the Top Frame) → Paper
printer detects the “Paper out error”. If the paper is detected after complete the paper
eject roller & Star wheel roller (assembled on the Paper eject frame).
eject sequence, the printer detects the “Paper jam error”.
2.1.5 Paper Loading Mechanism (ASF Unit) o Transfer the PF motor drive to LD roller
PF Motor pinion gear rotates CW direction→ Combination Gear 16, 21.6 (CCW)
The Paper loading mechanism is positioned at the printer rear. The Paper loading → Spur Gear 73.6 (CW) → Spur Gear 15 (CCW) → Combination Gear 37.6, 44.4
mechanism loads paper at the ASF unit and feeds paper to the PF roller. (CW) → Change Lever rotates (CW) → Spur Gear 23.2 (CCW) → Spur Gear 35.2
(CW) (include the clutch mechanism) → LD roller (CW).
This ASF unit was designed newly for this product and consists of LD roller, Pad
holder (Paper return plate), ASF Frame, Hopper, and so on. Following Figure 2-9 shows the PF motor drive transmission path to the LD roller unit
For the major feature of this ASF unit, ASF HP sensor is not used and the single LD built in the ASF unit. The LD roller is assembled on the same shaft that the Spur gear
roller is built in the ASF unit. 35.2 is assembled.
Drive sent from the PF motor is always transmitted to the ASF unit side. But, the
Change lever and the Clutch mechanism switch ON/OFF the PF motor drive to the LD
roller with the motor rotational direction. Spur Gear 35.2
Drive from the PF motor is transmitted to the ASF unit as described below:
Change Lever
o Switch the PF motor drive to ASF unit side Spur Gear 23.2
PF Motor pinion gear rotates CCW direction with a specific steps → Combination
Gear 16, 21.6 (CW) → Spur Gear 73.6(CCW) → Spur Gear 15(CW) →
Spur Gear 15
Combination Gear 37.6, 44.4 (CCW) → Change Lever rotates (CCW) → Release Combination Gear
the Clutch mechanism lock position 37.6, 44.4
Following Figure 2-8 shows you the switching path for PF motor drive to ASF unit
side. Figure 2-9. PF motor drive transmission path
The Clutch mechanism transmits the PF motor drive to the LD roller shaft only when Unlike the previous products, The Paper return plate is built in the ASF frame instead
the Clutch gear rotates CW direction after the Change lever releases the Clutch lever. If of the Paper return lever. The Paper separation pad is also stacked on the plate.
the Clutch gear rotates CCW direction, the PF motor drive is not transmitted to the LD It works with the spring force of the Torsion spring 25.7 (mounted in the ASF frame)
roller. This is due to the combination of the shape of the Clutch gear and the Clutch as following figure.
lock tooth such as described on the figure. LD roller Hopper
1. When the paper is advanced with the PF roller, the Change lever is set on the Paper Return
Plate
Clutch lever and the Clutch is pushed down as above Step1’s figure. As the
result, the Clutch gear (*1) is released from the Cluck lock tooth and the drive
from the PF motor is not transmitted to the LD roller shaft.
2. When the PF pinion gear rotates CCW direction in the above Step2’s figure, the
Change lever moves to the left direction with the CCW rotation of Combination ASF frame Torsion spring 25.7 Compression spring 4.80
gear 37.6, 44.4. The Clutch turns back to the engagement position by the tension
force of the Tension spring 0.143 and the Clutch gear is engaged with the Clutch Figure 2-11. Paper Return Plate
lock tooth as above Step2’s center figure.
The Paper return plate is set to return the paper to the paper stand-by position in the
3. When the PF pinion gear rotates CW direction in the above Step3’s figure, the ASF unit when the ASF unit is in the standby mode. When the paper is fed with the
Change lever moves to the right direction with the CW rotation of the LD roller, the Paper return plate is stored in the ASF frame by the LD roller.
Combination gear 37.6, 44.4. And the drive from the PF motor is transmitted to the
LD roller shaft via Clutch gear and Clutch lock tooth. Following figures show you the ASF paper loading sequence and the operation of the
4. The LD roller shaft rotates about 360 degree and the Change lever push the Clutch each mechanism.
lever and the PF motor drive is interrupted. This position is the ASF home
position.
o Paper Return Plate (Pad holder)
Step 1 Step 2
LD roller Hopper
LD roller shaft
When the paper is advanced with When the paper is loaded (pick up) from
Paper return plate the ASF unit, the Change lever moves to
the PF roller, Change lever push
down the Clutch lever as right the printer front side with the CCW
figure and the Clutch lock tooth is rotation of the PF motor pinion gear and
disengaged from the Clutch gear. releases the Clutch lever. As the result,
Change lever Clutch gear Printer front side Tension spring 0.143
As the result, the drive from the PF the Clutch turns back to the engagement
motor is interrupted and the LD position by the tension force of the
roller dose not rotate. Tension spring 0.143.
This position is the ASF home And the Clutch lock tooth is engaged
position. with the Clutch gear as right figure.
The Paper return plate is set to
avoid that the paper is slipped
down from the paper set position.
Clutch lever
Clutch lock tooth
Clutch
2.1.6 Ink System Mechanism Table 2-5. PF motor rotational direction & Ink System Mechanism
Directions Functions
Ink system mechanism consists of pump unit (include the CR lock lever) and capping
mechanism. Ink system mechanism drives the pump unit that presses cap to the • Sets the wiper.
printhead and ejects ink from ink cartridge, head cavity and cap to the waste ink pad. Counterclockwise (*1) • Absorbs ink by the pump unit
• Set the CR lock lever
2.1.6.1 Pump Unit & Wiper mechanism Clockwise (*1) • Resets the wiper.
The pump unit is driven by PF motor. PF motor drive is always transmitted to the paper
feeding mechanism and pump unit through the following gears. Refer to the Figure (*1): The PF Motor rotational direction = seen from the right side of the printer.
2-14.
Following figure shows the overview of the pump mechanism operation.
PF Motor Pinion Gear (CW) → Combination Gear 16, 21.6 (CCW) → Spur Gear 73.6 (CW)
→ Spur Gear 15 (CCW) → Combination Gear 37.6, 44.4 (CW) → Spur Gear 36.8 (CCW) →
Combination Gear 9.6, 24 (CW)→ Pump Unit Gear (CCW)
The Pump unit and Wiper mechanism drives according to the PF motor rotational
direction, as shown in the right table.
Capunit
Spur Gear 15 Combination Gear
37.6, 44.4
Wiper Pumpunit
Pump Unit Gear
CR lock lever Spur Gear 36.8
CR unit
Slider cap
Printhead
Cap
Slide up
Waste Ink tube
AC voltage input from AC inlet first goes through filter circuit that removes high
Printer Mechanism
frequency components and is then converted to DC voltage via the rectifier circuit and
the smoothing circuit. DC voltage is then lead to the switching circuit and FET Q1
C383 MAIN Board
CR Motor preforms the switching operation. By the switching operation of the primary circuit,
+42VDC is generated and stabilized at the secondary circuit. This +42VDC generated
PF Motor by the secondary circuit is converted to +5VDC by the chopping regulator IC of the
secondary circuit.
HP/PE/IC Sensor
+5VDC +42VDC
1. Regardless of the state of the power switch (On or OFF), the voltage is always
applied to the primary side of the power supply board from the moment or at the
+42VDC +5VDC PSC Sigual from state that AC-plug is plugged in. At this time, F1 plays a role of preventing
ZD53 Main board
AC100V from coming into the F1.
+5VDC Line
Over Voltage L1 also prevents high harmonic wave noise generated in the RC circuit filter
IC51 Limitation which consists of C1 from going out, and eliminates the noise from outside here.
+5V Regulator
ZD52,87 2. The AC is full-wave rectified by the diode bridge DB1, and converted to 2x
+42VDC Line
AC in voltage by the smoothing electrolytic capacitor C11.
Over Voltage
Limitation ZD91 3. The pressured up direct current turns Q1 on through the starting resistor R31 and
+42VDC Line starts the primary side of the circuit.
Drop Limitation
R92,R93,Q91,ZD51
4. When the primary side is On, the energy (current) led by the electromagnetic
+42VDC Line
Constant induction through the trans (T1) does not flow to the secondary side since the
Control C84,Q84 diode (D51) on the secondary side is installed in the opposite direction.
C51 Power Drop 5. When the energy which is charged in the trans is reaching the saturated state, the
Delay Circuit
Smoothing voltage which makes Q1 on becomes weak gradually. At the point that this voltage
Circuit PC1 drops at the certain voltage, C13 absorbs the current in the opposite direction and
D51 Photo Coupler
Q1 is quickly shut off by the resulting sharp drop.
6. When the primary side is turned off, the energy charged in the T1 is opened
TRANS(T1) according to the diode(D51) direction which is installed on the secondary side.
Basically, 42 V DC is output by these circuit operations and the number of T1
C11 Q1 Q2,Q31,Q32,Q33
spiral coil.
Smoothing Main Switching Abnomal Feed 7. +5VDC is generated by pressured down this +42VDC as power supply. IC51
Circuit Circuit back circuit pressures down the +42VDC and generates precise +5VDC by chopping off the
output, forming the standard santooth wave form by the outer RC integration
circuit.
Over Current Full Wave
Protection Filter Circuit
Rectifier circuit
The C383PSB board has the various control circuits to stop voltage output if a
L1,C1 DB1
F1,TH1 malfunction occurs on the power supply board or the main board or while the printer
AC Input
mechanism is on duty. Following explains each control and protection circuit.
o +42V Line Constant Voltage Control Circuit:
Figure 2-17. C383PSB Board Block Diagram The output level of the +42V line is monitored by a detection circuit composed of
the seven Zener diodes. This circuit prevents the voltage from dropping for a
The C383 PSB board has the various control circuits to stop voltage output if a constant level of the output voltage.
malfunction occurs on the power supply board or the main board while the printer
mechanism is on duty. Following explains each control and protection circuit.
2.2.2 C383 MAIN Board o Use of the 3.3V chips in the logic circuit
The 3.3 V regulator (IC11) on the C383MAIN produces 3.3 V by pressuring down
The printer mechanism is controlled by C383 MAIN. the 5.5 VDC, also generated on this board, to drive several chips. See the table
See Figure for the C383 MAIN board block diagram. below that separately shows the chips driven by the +5V and +3V.
CN8
o One CPU controls the all function on the main board.
Parallel I/F IC CN1 Parailel I/F
(IC6)
CN3 USB IC CN11 C383PNL
USB (IC3,IC2)
Reset IC
Reset IC IC16 • For +5V; reset when +4.2V is detected
• For +42V, reset when +33.2 is detected
board.
n Nozzle selector IC on the head board. HWA0
HWA1
A0
A1
VCC
COM
NPNB COM
HWA2 A2 COM
FB
The common driver (IC10:E09A14RA) generates a reference drive waveform HWA3
HWA4
A3
PNPB
COM
A4 VHV
according to the output signals from the C383MAIN board. The reference drive HWCLK1 CLK1
VHV
HWCLK2 CLK2
waveform is amplified by the transistors Q2 and Q3and then transferred to the nozzle HWFLR FLOOR
CN8
selector IC on the head board. Print data is converted to serial data by the CPU (IC9) HWRST RST CH
HWSDATA LAT
and then sent to the nozzle selector IC on the head board. Based on the serial data, the HWSCLK
DATA
ENA
DCLK
nozzle selector IC determines the nozzles to be actuated. The selected nozzles are HWSLAT
E ENB
IC10
driven by the drive waveforms produced by the common driver. See Figure 2-19 for IC9 CPU Commom
E01A15CA Driver IC
the printhead driver circuit block diagram.
Nozzle Selecor IC Head Drive
o Head common driver circuit HCH
HLAT
Pulse
The reference head drive waveform is produced in the common driver CRAI0
CRAI1
(IC10:E09A14RA) based on the following 12 signal lines output from the ASIC SWCO COB
(IC8 E05B70CD); A0-A4, CLK1, CLK2, RST, FLOOR, DATA, DCLK, and E. SWC1
HS01
COA
SI1
By the DATA signal output from the CPU (IC9), the original data for the head HS02 SI2
HS03 SI3
drive waveform is written in the memory in the IC10. The addresses for the written HS04 SI4
data are determined by the A0 - A4 signals, and, of among, data used to determine HS05 CN9 SI5
HS06 SI6
the waveform angles is selected. Then, setting the selected data, producing HSOCMD SP
NCHG
trapezoid waveform value, and canceling the data are performed by the rising HNCHG
HSOCLK SCK
edges of the CLK1 and CLK2 signals.
AN0 THM
2.2.2.4 PF Motor (PF/ PUMP/ ASF Motor) Driver Circuit 2.2.2.5 CR Motor Driver Circuit
The motor driver IC (IC13) on the MAIN board drives PF motor. This product uses 4- The motor driver IC (IC12) on the MAIN board drives PF motor. This product uses 4-
phase 200-pole hybrid type stepping motor and performs constant current bi-polar phase 200-pole hybrid type stepping motor and performs constant current bi-polar
drive. drive.
CPU (IC9) converts PF motor phase control signal to LB11847 micro step drive form CPU (IC9) converts PF motor phase control signal to LB11847 micro step drive form
and outputs to motor driver IC (IC13) LB11847 from port 101, 112. Based on this and outputs to motor driver IC (IC12) LB11847 from port 81, 94. Based on this signal,
signal, IC13 determines the phase mode. IC12 determines the phase mode.
The current value on each phase is determined by CPU (IC9) and outputs from port The current value on each phase is determined by CPU (IC9) and outputs from port 83,
104, 105, 107, 108, 109, 110 to driver IC (IC13). Motor driver IC generates motor 84, 85, 86, 87, 88, 90, 91 to driver IC (IC12). Motor driver IC generates motor driver
driver waveform based on these input signals and controls the motor. If the printer dose waveform based on these input signals and controls the motor. If the printer dose not
not receive any data from PC for 5 minutes, CPU set the motor drive current to 0 via receive any data from PC for 5 minutes, CPU set the motor drive current to 0 via port
port 104, 105, 107, 108, 109, 110 and the motor drive is turned off to save the power 83, 84, 85, 86, 87, 88, 90, 91 and the motor drive is turned off to save the power
consumption. consumption.
Figure 2-20. PF Motor Driver Circuit Block Diagram Figure 2-21. CR Motor Driver Circuit Block Diagram
EEPROM- E01A15CA
+5V 93C (IC15) (IC9)
+42V +5V
IC16 IC9
BH6150F-E2 E01A15CA
8 1 98
VCC CS ECS
8 119
1 NC1 MRES MRES
7 2 97
NC SK ECK
2 IN VCC 7
6 3 96
ORG DI EDI
6 128 NMI
3 NC2 OUT1
5 4 95
GND DO EDO
4 GND 5 127
OUT2 RESET
EEPROM is connected to CPU with 4 lines and each line has the following function.
Figure 2-22. Reset Circuit Block Diagram
n CS: Chip selection signal
Main signal lines are explained below; n CK: Data synchronism clock pulse
n OUT1: Interrupt signal n DI: Data writing line (serial data) at power off.
n OUT2: Reset line n DO: Data reading line (serial data) at power on.
n IN: +42V line monitoring line
n VCC: +5V line monitoring line
C383 MAIN is equipped with the following two sensors to detect the status of the
printer. Unlike the previous product, ASF HP sensor is not equipped on the ASF and IC 9
E01A15CA
the ASF HP is determined with the clutch mechanism (2.1.4 Paper Feeding +5V HPPV
Mechanism). 3
GND CA4
o HP/PE Sensor +5V 2 HP/PE Sensor
This sensor uses photo interrupter method and detects the following three status. SWA0
232
HPPE
1
The photo interrupt component and two detection levers consists of this sensor.
n CR home position
The CR home position is detected on the right edge of the CR shaft with the GND
HP/PE sensor during the power on sequence. In case the CR home position is CN9
Head FFC
detected in the power on sequence, this sensor outputs HIGH signal to the
CPU. 13
125
THM
When the LOW signal is output to the CPU in the detection position, the CR AN0
TROUBLESHOOTING
EPSON Stylus PHOTO 780/790 Revision C
START
Off
• Out of HP range
Less than 0.7V
• No paper
Unit repair
• Detect the I/C
HP/PE Sensor CN4/Pin 1 and 2
On
• Within HP range
More than 2.4V
Assemble & Adjustment • Detect the paper
• Not detects the I/C
Troubleshooting Overview 49
EPSON Stylus PHOTO 780/790 Revision C
3.2 Troubleshooting with LED Error Indications " - " : Indicator status don't change.
" A -> B " :A is a indicator condition when carriage is on Home Position.
This section describes how to troubleshoot the problem when the printer indicates an B is a indicator condition in Ink exchange sequence.
error at power on and can not print. The Stylus PHOTO 790 can detect the following
six errors and seven status, and indicates them with the LEDs, as shows below. *1: See 1.4.6“Errors” on page 18 for detailed information.
Table 3-3. Error Indicator of Operation Panel Blink2: On 0.2 sec + Off 0.2 sec + On 0.2sec + Off 0.4 sec.
Indicators
Printer Status Priority
Power Error
Power ON condition On - 10
Paper Out *1 - On 4
Ink end
- On -> On 8
(Black and Color)
No Ink Cartridge
- On 7
(Black and Color) *1
Reset, Timer IC reset, EEPROM
On (1s) On (1s) -
clear
Maintenance request
Alt Blink Alt Blink 2
(Ink Overflow Counter error)
See the following tables which show the error conditions and corresponding Table 3-4. Error Condition and possible cause (continued)
possible causes:
Symptom Possible Cause Check table
Table 3-4. Error Condition and possible cause Any error indication is not • Paper eject roller gear is disengaged from
displayed. But, the paper is the pump’s gears.
Symptom Possible Cause Check table Table 3-17
not ejected completely. • The Paper eject frame is not assembled in
• The friction of the LD roller is lowered due Paper jam dose not occur. the Paper eject frame.
to the paper dust.
• Pump unit dose not absorb the ink from the
• The clutch mechanism is broken. Table 3-5 printhead.
Paper out error indication
• Tension spring 0.143 come off in the clutch Table 3-6 • Cap unit dose not stick on the surface of the
(Paper is not loaded Table 3-18
mechanism. Table 3-7 Dot missing occur and it is printhead completely.
correctly) Table 3-19
• Compression spring 0.98 comes off. not recovered with CL
• The printhead is broken. Table 3-20
• Tip of Change lever has any damage. • The head FFC has any damage.
• PF motor is broken. • The main board is defective.
• Star wheel assembly is not assembled on • The accuracy of the CR motor is lowered.
the Paper eject frame.
• The lack of the lubricant around the CR
• The Spur gear 15 is not assembled Table 3-8 unit.
correctly. Print quality is not good
Paper jam error indication Table 3-9 • The both I/C is not held in the CR unit
• The paper guide front is not assembled • Vertical banding
Table 3-10 securely. Table 3-21
correctly or has any damage. • Horizontal banding
• The Paper eject frame is deformed. Table 3-22
• The PE detection lever dose not move • Printing is blurred
• Any foreign material is sticking around the Table 3-23
smoothly. • Ink stains the paper printhead.
• Ink cartridge installation faulty. • Paper feed accuracy is lowered.
No ink cartridge error / No
• Head FFC connection faulty. Table 3-11 • Printer driver setting is not suitable.
ink error
• Ink cartridge CSIC faulty. • Paper path has ink stain somewhere.
Multiple papers are always • The paper return plate dose not work • Thermistor of the Head is damaged • Exhnange
correctly. Table 3-12
loaded • FFC of the Head does not work (break or the
• The Change lever is broken in the Clutch Indecators of Power and disconnected) thermistor
Paper is always loaded
mechanism. Table 3-13 Error blink at the same time • Connect or
without any print job
(not Blink2 mode) exchange
• HP sensor lever or PE sensor lever dose not the FFC.
move smoothly.
• HP/PE sensor is defective.
Table 3-14
• CR motor is defective.
Fatal error indication Table 3-15
• PF motor is defective.
Table 3-16
• Main board is defective.
• Printer Housing dose not secured with
screw on -the printer mechanism.
If the problem fits to the detail phenomenon in the table, make sure the check point and Table 3-6. Paper out error indication
repair the product following the corresponding remedy mentioned in the table when
Step
you find the defective parts in the check point. Detail phenomenon Check point Remedy
No.
Table 3-5. Paper out error indication ASF LD roller dose not • Check if the clutch • Replace the clutch
attempt to load the tooth is broken. mechanism with new
Step paper. But, the PF one.
Detail phenomenon Check point Remedy Clutch tooth
No. motor and the Spur gear
• Check the surface of • Set a cleaning sheet in 35.2 is rotating.
the LD roller if the the ASF up side down.
micro pearl or severe Then holding the top 2 Spur gear 35.2
smear is adhered. edge, try to load the
paper from the Printer
driver. The micro pearl
on the LD roller surface
is removed. To remove If it is no problem,
severe smear, staple a proceed the next step.
ASF LD roller attempt cloth moistened with
alcohol to a post card 1. Check if the tension 1. Se the tension spring
to load the paper. spring 0.143 comes 0.143 in the clutch
1 But, paper is not LD roller and clean the roller in the
same manner. off in the Clutch mechanism.
loaded at all. The LD mechanism.
roller seems slipping. If it is no problem,
proceed the next step. Non-adhesive Area
(Use a post card
for the base sheet) Tension spring
CL Sheet ASF LD roller dose not 0.143
attempt to load the
Adhesive Area Staplers
paper. But, the PF
This side down 3 motor and the Spur gear
Cloth moistened
with alcohol
35.2 is rotating.
• If the problem is not
solved, replace the LD
roller with new one. 2. Set the Compression
spring 1.47 in the
Change lever.
Table 3-7. Paper out error indication Table 3-8. Paper jam error indication
Step
Step Detail phenomenon Check point Remedy
Detail phenomenon Check point Remedy No.
No.
• Check if the star wheel • Remove the jammed
1. Check if the tip of the 1. Replace the Change
assembly is assembled paper and assemble the
Change lever has any lever with new one.
in the Paper eject Star wheel assembly in
damage.
frame. the Paper eject frame
Change lever completely.
If the hook portion of the
When the print data is Star wheel assy Star wheel assembly is
Paper is not ejected
sent to the printer, ASF completely and broken, replace the Star
LD roller continue to 1 wheel assembly with
jammed around the
load the paper even if Paper eject frame. new one.
the first paper is loaded
4 to the PF roller and the comp. spring 1.47
paper is ejected while
the ASF hopper is 2. Set the Compression
2. Check if the
flapping. spring 1.47 in the
Compression spring If it is no problem,
Change lever.
1.47 comes off from proceed the next step.
the Change lever. • Check if the Paper • Set the tip of the Spur
eject roller is rotating gear 25.6 to the
correctly. Combination gear 11.6,
If it is no problem, 36.8 and assemble it
proceed the next step. Paper eject roller correctly.
1. Check if the PF motor 1. Connect the PF motor
connector is connected connector to the CN7 on
2 Ditto
to the CN7. the Main board.
When the printer is
2. Check if the PF motor 2. Replace the PF motor
turned on, ASF hopper
coil resistance is about with new one. Spur gear 25.6
5 dose not operate at all
7.8 ohm by using
in the power on
tester
sequence.
Refer to Table 3-1. 3. If the problem is not If it is no problem,
solved, replace the Main proceed the next step.
board with new one.
Table 3-9. Paper jam error indication Table 3-10. Paper jam error indication
Step Step
Detail phenomenon Check point Remedy Detail phenomenon Check point Remedy
No. No.
1. Check if the Front 1. Assemble the Front When the paper is 1. Check if the CN4 1. Connect the CN4
paper guide is floating paper guide front to the loaded from the ASF connector cable for connector cable to the
from the assemble suitable portion and and ejected without HP/PE sensor cable is CN4 on the Main board.
position. confirm the PF any printing. After disconnected on the
2. Check if there is any grounding spring is Main board or sensor.
eject the paper,
damage around the securing the Front paper
paper eject sequence 2. Check if the HP/PE 2. Replace the HP/PE
rear edge of the each guide. 5 sensor operates sensor with new one.
is continued.
rib on the Front paper correctly by using the
guide. PF grounding spring tester. Refer to Table
The paper is jammed
If any print job is
3-2.
3 around the Front paper sent to the printer,
General error is 3. If the problem is not
guide.
solved, replace the Main
displayed.
board with new one.
Front Paper guide Table 3-11. No Ink Cartridge or Ink Out error indication
2. Replace the Front paper Step
Front paper guide Detail phenomenon Check point Remedy
guide with new one. No.
If it is no problem, A [No Ink Cartridge] 1. Check to ascertain that 1. Set the ink cartridge in
proceed the next step. or [Ink Out Error] an ink cartridge has place.
• Check if the Torsion • If the Torsion spring message is displayed been set in place. 2. Remove and then reset
spring 0.22 comes off 0.22 is not set on the when the power to 2. Check the remaining the ink cartridge in place.
Paper is loaded on the both PE sensor correct position, set it the printer is ink with the printer 3. Replace the ink cartridge
correctly from ASF. lever. correctly. If any paper switched on. driver or STM3. (faulty CSIC.)
But, after complete the Tension spring dust is placed around the 3. Check to ascertain that 4. Replace the ink cartridge
1
print job, paper jam 0.22 PE sensor lever, remove the head FFC is been (faulty CSIC.)
indicated on the screen it. attached correctly to
4 without any paper jam. the head.
If you send the new 4. Check to ascertain that
print job in this the head FFC has been
condition, the General attached correctly to
error is indicated on PE sensor lever the main board.
the screen.
• If it is no problem,
proceed the next step.
Table 3-12. Multiple papers are always loaded Table 3-14. Fatal Error indication
Step Step
Detail phenomenon Check point Remedy Detail phenomenon Check point Remedy
No. No.
Check if the Paper return • Assemble the torsion 1. Check if the Torsion 1. Set the Torsion spring
plate is operating spring 25.7 in the ASF spring 0.22 comes off 0.22 on the HP sensor
correctly in the ASF frame. on the both HP sensor lever.
when the paper is loaded. lever.
Any error indication is
not displayed on the HP sensor lever
1 monitor. But, multiple
papers are always
loaded from ASF.
Table 3-13. Paper is always loaded without any print job 2. Check if the Torsion 2. Set the Torsion spring
spring 0.22 comes off 0.22 on the PE sensor
Step lever.
Detail phenomenon Check point Remedy on the both PE sensor
No.
When the printer is lever.
Paper is always loaded 1. Check if the tip of the 1. Replace the Change turned on, the printer Tension spring
from ASF without any Change lever has any lever with new one. 1 continue the paper 0.22
print job. damage. eject sequence even if
ASF hopper Change lever the paper is not in the
paper path.
continue to flapping
when the printer is
turned on.
PE sensor lever
1
3. Check if the CN4 3. Connect the CN4
connector cable is connector cable to the
comp. spring 1.47 connected on the CN4 CN4 on the Main board.
2. Set the Compression on the Main board or
2. Check if the sensor.
Compression spring spring 1.47 in the
Change lever. 4. Check if the HP/PE 4. Replace the HP/PE
1.47 comes off from
sensor work correctly sensor with new one.
the Change lever.
by using the tester.
Refer to Table 3-2.
5. If the problem is not
solved, replace the Main
board with new one.
Table 3-15. Fastal Error indication Table 3-16. Fatal Error indication
Step Step
Detail phenomenon Check point Remedy Detail phenomenon Check point Remedy
No. No.
1. Check if the CR 1. Connect the CR motor 1. Check if the Top 1. Secure the Housing
motor connector is connector to the CN12 housing is secured fixing screw at the
connected CN12 on on the Main board. with the fixing screw printer front side.
the Main board. at the front side.
When the printer is 2. Check if the coil 2. Replace the CR motor Top housing
turned on, the CR unit resistance of the CR with new one.
2
dose not move at all in motor is about 7.8ohm
the power on sequence. by using the tester.
Refer to Table 3-1.
3. If the problem is not
solved, replace the Main
board with new one.
2. Check if the Change 2. Turn back the Change
1. Check if the PF motor 1. Connect the PF motor
lever is placed to the lever to the printer back
connector is connected connector to the CN7 on
printer front side. side with the tweezer or
to the CN7. the Main board.
Change lever small screw driver.
When the printer is 2. Check if the PF motor 2. Replace the PF motor
turned on, PF roller coil resistance is about with new one. When the printer is
3 turned on, it sounds
dose not rotate at all in 7.8 ohm by using
the power on sequence. tester. strange noise and the
4
3. If the problem is not CR unit is stopped
solved, replace the Main around the CR lock
lever.
board with new one.
Table 3-17. Paper is not ejected completely without any error indication Table 3-18. Dot missing occur and it is not recovered with CL
Step Step
Detail phenomenon Check point Remedy Detail phenomenon Check point Remedy
No. No.
1. Check if the Paper 1. Assemble the Spur gear 1. Check if ink is ejected 1. If ink is not ejected at all
eject roller rotate when 25.6 to the Combination to the waste ink pad to the waste ink pad in
the paper is ejected. gear 11.6, 36.8. via pump unit in the the CL sequence,
CL sequence. proceed the following
Spur gear 25.6 check point 2).
2. Check if there is any 2. Remove the foreign
foreign material material around the seal
around the seal rubber rubber parts.
parts on the cap
assembly.
Compression
spring
Table 3-19. Dot missing occur and it is not recovered with CL Table 3-20. Dot missing occur and it is not recovered with CL
Step Step
Detail phenomenon Check point Remedy Detail phenomenon Check point Remedy
No. No.
5. Check if the Pump 5. Connect the Pump tube In the CL sequence, 1. Check if the segment in 1. Replace the I/C with new
tube is connected to to the bottom of the Cap ink is ejected to the the nozzle check patter one in the I/C replacement
the bottom of the Cap assembly deeply. Waste ink pad (this is reduced every CL & sequence.
assembly correctly means pump unit & cap Nozzle check pattern
unit are working printing.
2
correctly). But, the dot 2. Check if any damage is 2. Replace the Head FFC
missing is not solved at observed on the Head with the new one.
the specific nozzles FFC.
even if the several CLs 3. Replace the printhead
Pump tube are performed. with new one.
connection point
1. Check if the Head FFC 1. Connect the Head FFC
In the CL sequence, In the CL sequence, ink is connected to the CN8 securely to the CN8 and
6. Check if the pump 6. Pump unit may coil the
the pump unit seems is ejected to the Waste and CN9 on the Main CN9 on the Main board or
tube has a little slack pump tube inside the
work correctly. But, ink pad. But, dot board or Head FFC. Printhead.
between the Cap unit.
any ink is not ejected 3 missing is occurred on
assembly and the In this case, pull out the 2. Replace the Printhead
1 to waste ink pad. all nozzle in the printing
pump unit when the coiled tube from the with new one.
Moreover, any ink is and is not solved in the
Cap assembly is slide pump unit carefully. 3. Replace the Main board
not absorbed from the several CLs.
up completely. After that, connect the with new one.
head to the cap. pump tube to the Cap
Tube
assembly after placing
the tube correctly.
Cap assy.
Pump unit
Table 3-21. Print quality is not good Table 3-22. Print quality is not good
Step Step
Detail phenomenon Check point Remedy Detail phenomenon Check point Remedy
No. No.
1. Check if each segment 1. Perform the CL and check 7. Replace the following
is printed correctly in the nozzle check pattern. parts.
the nozzle check 2. Clean the surface of the 1 Ditto • CR motor
pattern. CR guide shaft with the • CR timing belt
2. Check if the surface of dry soft cloth and • Compression spring 19.6
the CR guide shaft dose lubricate G-55 inside the
not have any sever CR guide shaft. 1. Check if each segment 1. Perform the CL and
stain. is printed correctly in check the nozzle check
the nozzle check pattern. by using the
3. Clean the surface of the
Vertical banding is pattern. Adjustment program.
3. Check if the surface of CR sliding portion on the
appeared against the CR the CR sliding portion Paper eject frame and 2. Check if the suitable 2. Use the suitable paper
movement direction. on the Paper eject frame lubricate specific amount paper is used according to the printer
And it looks like uneven has enough oil. of the G-26. Micro banding appears according to the driver setting.
printing. horizontally against the printer driver setting.
paper feeding direction 3. Check if the Paper 3. Clean the surface of the
and it appears with the feed roller is dirty. PF roller carefully with
same width. 4. Check if the following the soft brush
1 parts do not have any 4. Replace the damaged
CR movement
direction
damage. parts with new one.
2 • Combination gear 16,
G26 lubrication CR movement
4. Reassemble the CR guide direction 21.6
4. Check if the CR guide shaft into the mounting • Combination gear
shaft is assembled in the slat on the both side frame 11.6, 36.8
correct portion and secure it with Rod • Spur gear 73.6
securely. spring.
• Spur gear 25.6
4.1 Overview
This section describes procedures for disassembling the main components of the Stylus
PHOTO 790. Unless otherwise specified, disassembly units or components can be
reassembled by reversing the disassembly procedure. Things, if not strictly observed,
that could result in injury or loss of life are described under the heading “Warning”.
Precautions for any disassembly or assembly procedures are described under the
heading “CAUTION”. Chips for disassembling procedures are described under the
heading “CHECK POINT”.
If the assembling procedure is different from the reversed procedure of the
disassembling, the procedure is described under the heading “REASSEMBLY”.
Any adjustments required after disassembling the units are described under the heading
“ADJUSTMENT REQUIRED”. When you have to remove any units or parts that are
not described in this chapter, refer to the exploded diagrams in the appendix.
4.1.1 Precautions following column when disassembling or assembling EPSON Stylus PHOTO 790.
See the precautions given under the handling “WARNING” and “CAUTION” in the n Disconnect the power cable before disassembling or assembling
W A R N IN G
the printer.
n If you need to work on the printer with power applied,
strictly follow the instructions in this manual.
n Wear protective goggles to protect your eyes from ink. If ink gets
in your eye, flush the eye with fresh water and see a doctor
immediately.
n Always wear gloves for disassembly and reassembly to avoid
iujury from sharp metal edges.
n To protect sensitive microprocessors and circuitry, use static
discharge equipment, such as anti-static wrist straps, when
accessing internal components.
n Never touch the ink or wasted ink with bare hands. If ink comes
into contact with your skin, wash it off with soap and water
immediately. If irritation occurs, contact a physician.
n When a lithium battery is installed on the main board of this
printer, make sure to observe the following instructions when
serving the battery:
1.Keep the battery away from any metal or other batteries so that
electrodes of the opposite polarity do not come in contact with
each other.
2.Do not heat the battery or put it near fire.
3.Do not solder on any part of the battery. (Doing so may result in
leakage of electrolyte from the battery, burning or explosion. The
leakage may affect other devices close to the battery.)
4.Do not charge the battery. (An explosion may be generated inside
the battery, and cause burning or explosion.)
5.Do not dismantle the battery. (The gas inside the battery may hurt
your throat. Leakage, burning or explosion may also be resulted.)
6.Do not install the battery in the wrong direction. (This may cause
burning or explosion.)
n Danger of explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by
the manufacture. Dispose the used batteries according to
government’s law and regulations.
W A R N IN G n Avant de commencer, assurez vous que l’imprimante soit eteinte n Never remove the ink cartridge from the carriage unless this
et que le cordon d’alimentation soit debranche. C A U T IO N
manual specifies to do so.
n Lorsque vous changez la pile au lithium, assurez vous que la n When transporting the printer after installing the ink cartridge,
nouvelle respecte bien les caracteristiques requises. be sure to pack the printer for transportation without removing
n Lorque que vous installez la pile au lithium, faites attention a the ink cartridge.
l’inserer dans le bon sens en respectant la polarite. n Use only recommended tools for disassembling, assembling or
n Veillez a jeter les piles usagees selon le reglement local. adjusting the printer.
n Ne rechargez pas les piles au lithium. n Observe the specified torque when tightening screws.
n Apply lubricants and adhesives as specified. (See Chapter 6 for
details.)
n Make the specified adjustments when you disassemble the
C A U T IO N Risque d’explosion si la pile est remplacée incorrectment. Ne printer.
remplacer que par une pile du même type ou d’un type équivalent (See Chapter 5 for details.)
recommandé par le fabricant. Eliminer les piles déchargées selon n When assembling, if an ink cartridge is removed and needs to be
les lois et les règles de sécurité en vigueur. installed again, be sure to install a new ink cartridge because of
the following reasons;
1.Once the ink cartridge mounted on the printer is removed, air
comes in and creates bubbles in the cartridge. These bubbles clog
ink path and cause printing malfunction.
2.If an ink cartridge in use is removed and is reinstalled, ink quantity
will not be detected correctly since the counter to check ink
consumption is cleared.
n Because of the reasons above, make sure to return the printer to
the user with a new ink cartridge installed.
n Make sure the tip of the waste ink tube is located at correct
position when reassembling the waste ink tube. Otherwise it will
cause ink leakage.
4.1.2 Tools
Use only specified tools to avoid damaging the printer.
4.1.3 Work Completion Check Table 4-1. Work Completion Check (continued)
Classifi-
If any service is made to the printer, use the checklist shown below to confirm all Item Check Point Status
cation
works are completed properly and the printer is ready to be returned to the user.
Are all the lubrication made at o Checked
Table 4-1. Work Completion Check Specified the specified points? o Not necessary
Lubrication
Classifi- Lubrication Is the amount of lubrication o Checked
Item Check Point Status
cation correct? o Not necessary
o Checked o Checked
Self-test Is the operation normal? Function ROM Version Version:
o Not necessary o Not necessary
o Checked Are the ink cartridges installed o Checked
On-line Test Is the printing successful? Ink Cartridge
o Not necessary correctly? o Not necessary
Is ink discharged normally from o Checked Packing Have all relevant protective o Checked
Printhead Protective
all the nozzles? o Not necessary Materials
materials been attached to the o Not necessary
o Checked printer?
Does it move smoothly?
o Not necessary Attachments, Have all the relevant items been o Checked
Others
Is there any abnormal noise o Checked
Accessories included in the package? o Not necessary
during its operation? o Not necessary
Carriage
Mechanism Is there any dirt or foreign o Checked
Main Unit objects on the CR Guide Shaft? o Not necessary
Is the CR Motor at the correct o Checked
temperature? o Not necessary
(Not too heated?)
• Is paper advanced smoothly? o Checked
• No paper jamming? o Not necessary
• No paper skew?
• No multiple feeding?
Paper Feeding • No abnormal noise?
Mechanism o Checked
Is the PF Motor at correct
temperature? o Not necessary
Is the paper path free of any o Checked
obstructions? o Not necessary
Specified Are all the adjustment done o Checked
Adjustment
Adjustment correctly? o Not necessary
4.2 Disassembly
The flowchart below shows step-by-step disassembly procedures. When disassembling
each unit, refer to the page number shown in the figure.
Upper Housing
removal
Page 68
Operation Panel
removal
Page 70
CR Motor removal Circuit board Waste Drain Ink Pad Removing the LD Removing the Paper CR unit removal ASF frame unit
Printhead removal Eject Roller disassembling
removal unit removal Roller unit
Page 71 Page 73 Page 77 Page 75 Page 81 Page 89 Page 94 Page 100
Ink System unit Main Board unit PS Board unit LD Roller removal PF Motor removal Removing the PF
removal removal removal Roller unit
Page 87 Page 77 Page 77 Page 81 Page 92 Page 97
4.2.1 Housing removal 2. Open the printer cover and remove the two screws from the front of the printer
(C.B.S-TITE R 3x6 F/Uc.)
1. Remove the two screws fixing the left and right panel covers to the housing from
the holes in the bottom of the printer (the screws are situated near to the rear.)
3. Remove the two screws from the back of the printer (C.B.S. 3x6 F/Zn,) and then
remove the housing.
n Ensure that C.B.S-TITE 3 x 6 F/Uc screws are used for the two
C A U T IO N
screws on the front side of the printer. The tips of these screws
are rounded for user’s safty.
4.2.2 Operation Panel removal 3. Remove 2 screws (C.B.P-TITE 3x8 F/Zn) and detach the Sub Right Panel Housing
from the Operation Panel Assembly.
The panel board equipped with printer is as follows:C383PNL
C.B.P-TITE 3x8 F/Zn
1. Remove the Housing from the printer. (Refer to Section 4.2.1)
2. Remove 2 screws (C.B.S 3x6 F/Zn) securing the Operation Panel Assembly. Then,
disconnect the Operation Panel Assembly from the Printer Mechanism.
4. Remove the Panel Shield Plate and the C383PNL board from the Operation Panel
Assembly.
C.B.S 3x6 F/Zn
5. Disconnect the Panel FFC from the connector on the C383PNL board.
Figure 4-5. Removing 2 screws for Operation Panel n Removing the Operation Panel Assembly also separates the
C H E C K
stacker assembly from the Printer Mechanism, since the Stacker
P O IN T
Assembly is held with Operation Panel.
4.2.3 Printhead removal 6. Remove two screws (C.B.P-TITE 3x6 F/Zn and +Bind B-TITE SEMS W2 2.5x5
F/Zn) tighiening the Printhead.
1. Remove the Housing from the printer. (Refer to Section 4.2.1)
2. Open the Cover Cartridge and remove the both black and color ink cartridge.
3. Remove the Cover Cartridges for black and color ink cartridges from the CR
Assembly.
4. Remove the Head FFC Holder from the CR Assembly by releasing two hooks. C.B.P-TITE 3x6 F/Zn
Refer to Figure 4-7.
Hooks
Figure 4-10.
Printhead installing the position pin & the grounding plate.
Step 2
4. Remove four Hexagon Nuts while holding the CR motor and remove the CR
motor assembly. Refer to Figure 4-11.
Hexagon nuts
5. Take the CR motor's cable out from the cable hook in the Waste drain inkpad unit.
6. Disconnect the CR motor connector cable from the CN12 on the Main board with
tweezers.
A D J U S T M E N T
n The Gap adjustment (Bi-d adjustment) is required when the CR
R E Q U IR E D motor is removed or replaced.
4.2.5 Waste drain ink pad unit removal 3. Remove two screws (C.B.P- TITE 3x8 F/Zn) and take some cables off from the
cable hook in the Waste drain ink pad unit as shown in the following figure.
1. Remove the Housing from the printer. (Refer to Section 4.2.1.)
2. Remove one screw (C.B.P-TITE 3x8 F/Zn) on the front right side of the printer.
(viewed from front side)
Figure 4-13. Removing one screw securing the Waste ink pad unit C.B.P-TITE 3x8 F/Zn
Figure 4-14. Removing one screws & cables at the back side of the printer
4. Remove the Waste drain ink pad unit from the printer n Tightening torque for screw
. • C.B.P-TITE 3x8 screw for Waste drain ink pad unit : 9+/1 kgf.cm
n When reassembling the Waste drain ink pad unit, be sure to set
C H E C K
the tip of the waste ink tube in the correct position of the Waste
P O IN T
drain ink pad. Otherwise it will cause ink leakage. Refer to the
Figure4-15.
A D J U S T M E N T When the Waste drain ink pad is replaced with a new one,
R E Q U IR E D
following service item is required.
n Waste drain ink counter reset operation.
4.2.6 Circuit board removal 3. Remove four screws (C.B.S 3x6 F/Zn) securing the Circuit board unit at the back
side of the Printer mechanism and remove two screws (C.B.S 3x6 F/Zn) securing
1. Remove the Housing from the printer. (Refer to Section 4.2.1) the Circuit board unit at the right side (viewed from back side).
2. Remove three screws (C.B.S 3x6 F/Zn) securing the Circuit board unit at the front
side of the Printer mechanism.
Figure 4-17. Removing six screws at the printer back side & right side
4. Holding the Left housing lightly, pull down the Circuit board unit. Then
disconnect the following four cables from the corresponding connectors on the
Main board.
C383 MAIN Board C383 PSE board
n CR motor connector cable : CN12
n PF motor connector cable : CN7
n Printhead FFC : CN8, CN9
n HP/PE sensor cable : CN4
5. Remove the following screws securing each circuit board to the Shield plate.
Figure Figure 4-18.
n C383 MAIN: Remove five screws.
C.B.S 3x6 F/Zn (Red circled screws): 3pcs (for Main board)
C.P. 3x6 F/Zn (Yellow circled screws): 2pcs (for Parallel I/F) connector)
n C383PSB: Remove five screws.
C.B.S 3x6 F/Zn (Yellow circled screws): 3pcs (for PS board)
C.B.S-TITE R 3x6 F/UC (Red circled screw): 1pcs (for PS board)
C.B.(O) 4x5 F/ZG (Green circled screw) :1pcs (for Earth terminal)
Hexagon nut, Normal M4(Green circled): 1pcs (for Earth terminal) Figure 4-18. Remove the screw securing each circuit board
A D J U S T M E N T When replacing the Main board with a new one, perform the
R E Q U IR E D
following service items.
n Before removing the Main board, connect the parallel I/F or
USB Cable and try to read out the following data by using the
Adjustment program. If this operation succeeds, replace the
Main board and write the read out data to the new Main board
through the Adjustment program.
1) I/C Ink consumption counter.
2) Waste ink drain pad counter.
3) Printhead ID input.
4) Gap adjustment (Bi-d adjustment)
In case the above mentioned data are not able to be read out from
the defective Main board, perform the following service items.
n Replace the both ink cartridges with a brand new one.
n Replace the Waste ink drain pad with a new one.
n Input the Printhead ID.
n Adjust the Bi-d alignment.
n Since the cable between C383 MAIN board and C383 PSB board
C H E C K When replacing or removing the PS board, be sure to use the
are directly soldered, take the following steps when replacing
P O IN T following suitable screw to secure the PS board.
only one circuit board in the service activity.
1. Take off the cable on the Main board by removing the solder by
heating it with the soldering iron.
2. Replace the defective circuit board with new one.
3. Insert the tip of the cable into the soldering hole of the ASP Main
board and solder it securely.
n Tightening Torque for screw
• C.B.S 3x6 F/Zn screw for PSB board : 6+/- 1kgf.cm
• C.B.S-TITE R 3x6 F/Uc screw for PSB board : 6+/- 1kgf.cm
• C.B.S 3x6 F/Zn screw for Main board : 6+/- 1kgf.cm
• C.P. 3x6 F/Zn screw for Parallel I/F connector : 6+/- 1kgf.cm
• C.B.S 3x6 F/Zn screw for Circuit unit : 6+/- 1kgf.cm
• C.B.(O) 4x5 F/ZG screw for Earth cable : 11+/-1kgf.cm C.B.S-TITE R 3x6, F/UC
C H E C K Check the Earth terminal and wire position. Refer to the following
P O IN T figure. The earth wire for 120V must be placed back side of the
Heat sinker HT1. Be sure to leave at least 2.5 mm of space between
heat sink HT1 and thewire. If this is not possible, secure the wire
with tape or other method to be sure that a minimum of 2.5 mm
spacing is preserved.And the earth wire for 220V must be placed
in front of the Heat sinker HT1 as following figure.
Earth terminal
120V Type
2.5mm
Heat sinker
Earth terminal
220V Type
Heat sinker
4.2.7 LD Roller removal 3. Remove two screws (C.B.S 3x6 F/Zn) securing the LD roller holder to the Main
frame.
1. Remove the Housing from the printer. (Refer to Section 4.2.1)
2. Take the Head FFC off from the Head FFC holder located along the LD roller
shaft holder.
C.B.S 3x6 F/Zn screws
Head FFC holder
Figure 4-21. Taking Head FFC out from the FFC holder
4. Push the two hooks of the LD roller shaft holder as shown in the following figure. 6. Remove the LD roller along with the Clutch mechanism from the LD roller shaft
holder unit.
5. Pull the LD roller shaft holder unit upward from the Main frame.
LD Roller
Clutch mechanism
Washer
n Before assembling the LD roller shaft, make sure that the round
n Do not damage the tooth of the Spur gear 35.2 and the Spur gear hole of the Clutch is set on the protrusion on the LD roller shaft
C A U T IO N
23.2 when assembling the LD roller shaft holder unit. as shown in the following figure.
Change lever
2
1
4.2.8 HP/PE Sensor removal 4. Release the two fixing hooks for the sensor from the LD roller shaft holder and
remove the sensor.
1. Remove the Housing from the printer. (Refer to Section 4.2.1)
2. Remove the LD roller from the LD roller shaft holder. (Refer to Section 4.2.1)
3. Remove HP detection lever from the LD roller shaft holder and disconnect the
cable from the sensor connector.
Two fixing hooks
HP/PE sensor
n Make sure that the Torsion spring 0.22 is hung to the following n Make sure that the HP/PE sensor cable is placed to the suitable
C H E C K C H E C K
suitable position. groove on the LD roller shaft holder.
P O IN T P O IN T
HP/PE sensor cable
Torsion spring 0.22
Tor PE sensor lever
HP/PE sensor
Figure 4-32. Torsion spring 0.22 for PE detection lever Figure 4-34. Sensor cable placing position (1)
4.2.9 Ink system unit removal (Cap & Pump unit ) 6. Release one hook for Cap assembly on the Ink system frame and take the Cap
assembly out from the Ink system frame.
1. Remove the Housing from the printer. (Refer to Section 4.2.1)
7. Disconnect the waste drain ink tube carefully from the bottom of the Cap
2. Remove the Waste drain ink pad from the printer. (Refer to Section 4.2.6) assembly.
3. Remove the LD roller holder from the Printer. (Refer to Section 4.2.8) n Since the compression spring is included in the Pump assembly,
C A U T IO N
4. Remove three screws (C.B.S 3x6 F/Zn) securing the Ink system frame and the Cap watch out for the spring and the gear that pop out from the unit
assembly to the frame. when the Pump assembly is removed from the Ink system unit.
n When replacing the cleaner head built in the Pump assembly, be
careful of the following points.
1) Do not touch the cleaner head with your bare hands. Ware
gloves or use tweezers.
2) Do not smear the head cleaner with oil or grease.
n When installing the Cleaner head, set the rubber side (black side)
facing toward the right side of the frame.
n When installing the Cleaner head, set the two square cut offs on
the Cleaner head into the two hooks on the Ink system.
Cleaner head
Figure 4-36. Removing three screws securing the Ink system hook & cut off
5. Remove the Ink system unit (Cap and Pump unit) carefully along with the Ink
system frame. n When replacing the Cap Assembly, do not touch the sealing
rubber portion of the Cap Assembly.
C A U T IO N When the Ink system unit is removed, be careful that the gears do n The component parts in the Pump Assembly are not individually
not come off from each shaft on the Ink system frame. supplied as ASP. So please replace the whole Pump Assembly
when replacing the Pump Assembly.
n Be careful not to crush or leave any stress on the ink tube
connecting the pump assembly and the cap assembly.
n Make sure that all gears are set in each gear shaft on the Ink
C H E C K n Tightening torque for screw
system frame.
P O IN T
• C.B.S 3x6 F/Zn screw for Ink system frame & Cap assy.: 9+/1 kgf.cm
Combination gear
9.6, 24
Combination gear
37.6, 44.4
Pump unit
Cap assembly
Ink tube
4.2.10 Paper Eject Roller removal 4. Remove the Plain washer and then remove the Combination gear 11.6, 36.8
carefully. Refer to Figure 4-39.
1. Remove the Housing from the printer. (Section 4.2.1 Housing removal)
2. Remove three screws (C.B.S 3x6 F/Zn) securing the Front frame to the Main
frame. Combination gear 11.6, 36.8
Plain washer
Figure 4-40.
3. Lift up the right side of the Front frame and slide it to the left side a little bit and
then remove it.
5. Remove the E-ring from the paper eject roller shaft, rotate the bushing toward the 6. Move the paper eject roller to the left side, then take the paper eject roller out from
top and release it.. the bushing on the right side and remove the paper eject roller from the left side
bushing.
A D J U S T M E N T
n When you replace the Frame front, make sure to lubricate the
R E Q U IR E D specific amount of G26 to the Frame front. Refer to the Chapter
6 Figure6-5.
n When you replace the Paper eject roller with new one, make sure
to lubricate the specific amount of G26 to the Spur gear 25.6.
Refer to the Chapter 6 Figure6-6.
4.2.11 PF motor removal 5. Remove three nuts (Hexagon Nut M3) securing the PF motor to the left frame.
PF motor
Plain washer
6. Disconnect the connector cable for PF motor from CN7 on the Main board.
7. Remove the PF motor from the left frame.
Figure 4-44. Removing the Plain washer and Combination gear 11.6, 36.8
PF motor cable
n Since the CN 7 is not located near the rear edge of the Main
board, it is easier to use the tweezers or pincers to connect the
cable to the CN7.
n Tightening torque for screw
• Hexagon Nut M3 for PF motor : 9+/1 kgf.cm
4.2.12 CR unit removal 4. Remove the Lever, PG’s hook from the installation hole in the right side of the
frame, then remove the Lever, PG.
1. Remove the Housing from the printer. (Refer to Section 4.2.1) Left CR guide shaft rod spring
2. Remove the CR timing belt from the CR pinion gear. (Refer to Section 4.2.4)
3. Release the Printhead FFC from the cable holders on the LD roller shaft holder.
And disconnect the Printhead FFC from the connectors CN8 and CN9 on the Main
board.
CR guide shaft
6. Remove the Lever, PG from the Lever, PG, auxiliary. 10. Remove the shaft, CR, guide from the carriage unit.
7. Disconnect the hook on the Lever, PG, auxiliary from the shaft, then remove the
Lever, PG, auxiliary and disc spring from the Lever, PG, auxiliary. C A U T IO N Remove the CR guide shaft while holding the CR unit by hand. If
you remove the CR guide shaft without holding the CR unit, the
8. Turn the Bushing, parallelism adjustment, right, align it with the hole in the frame
nozzle surface of the Printhead may come in contact with the
and remove it.
Paper guide front, which causes the dot missing problem.
n Unlike the previous products, the oil pad is not built in the CR n If the CR unit is disassembled or replaced with a new one, make
C H E C K C H E C K
unit. sure that the CR timing belt is set in the assembling groove
P O IN T P O IN T
n If you disassemble the CR unit after removing the CR unit from correctly as following figure.
the printer, make sure that the CR Grounding plate is assembled
in the suitable position in the CR unit. Refer to Figure 4-51.
n Make sure that the CR slider is assembled on the CR unit. Assembling groove
CR Grounding plate
CR timing belt
CR slider
A D J U S T M E N T
n When you replace the CR unit with a new one, lubricate it with
R E Q U IR E D the suitable amount of the G-55 grease by the specified position.
Figure 4-51. Grounding plate assembling position
Refer to Chapter 6 Figure 6-4.
n When you replace the CR Pulley shaft with new one, lubricate it
n If you remove the Printhead from the CR unit, make sure that with the suitable amount of G-26 grease by the specific position.
the Head grounding plate is set in the CR unit. Refer to Refer to Chapter 6 Figure6-3.
Figure4-10. n When removing or replacing the CR unit with a new one, adjust
the Gap (Bi-d).
4.2.13 Paper feed roller removal 5. Release one hook located on the right edge of the Front paper guide.
PF grounding spring
hook
6. Lift up the left edge of the Front paper guide while slanting the Front paper guide 7. Fit the protrusions of the Left PF roller bushing to the notches in the frames as
by pulling up its front edge, and then slide the Front paper guide to the left side shown in the following figure and remove the PF roller fasten spacer with tweezer.
after releasing the right hook on the Front paper guide.
1
Step1
2
Step1
Step2
Figure 4-56.
Figure 4-55. Remove the Front paper guide Fit the protrusions of the Left PF roller bushing to each notches
8. As shown in Step 2 in the above figure, slide the left roller bushing to the right
side.
9. Fit the protrusions of the Right PF roller bushing to the notches in the frames as
shown in the following figure. n After assemble the PF roller, make sure that the dowel of the
C H E C K
both left and right PF roller bushing holder fit in the cut hole of
P O IN T
both frames.
Right PF roller bushing
n After assemble the Front paper guide to the printer mechanism,
make sure that the hooks and the dowel pins on the Front paper
guide is set to the fitting positions secure. Slide the Front paper
guide to the right side by pushing it and make sure that the right
hook on the Front paper guide is locked to the frame securely.
If the Front paper guide is not fixed securely to the suitable
position, it may cause the paper jam problem.
Right hook
Figure 4-57. Fit the protrusions of the Left PF roller bushing to each Two dowel pins
notches
10. Slide the PF roller to the left side along with the both PF roller bushings and Figure 4-58. Front paper guide assembling notice
remove the PF roller from the printer mechanism.
A D J U S T M E N T
n When you replace the PF roller with new one, be sure to
R E Q U IR E D lubricate a specific amount of G-26 between the Left PF roller
bushing holder and the left edge of the PF roller. Refer to
Chapter 6 Figure6-2.
5. Remove the Compression Spring 2.67 located between the ASF Frame and the 6. Remove the Torsion spring 25.7 from the bottom of the ASF frame and the Pad
Hopper, and remove the Hopper from the ASF frame. holder (Paper return plate).
ASF Hopper
ASF Frame
Figure 4-61. Removing the Compression spring 2.67 Figure 4-62. Removing the Torsion spring 25.7
7. Remove the Pad holder (Paper return plate) from the ASF frame.
n When you replace the ASF frame or Hopper with the new one,
make sure to lubricate the specific amount of G26 into the groove
on ASF frame. Refer to Figure 6-2 Figure 6-3 & Figure6-4 in the
Pad holder Chapter 6.
n Fasten the ASF unit C.B.S-TITE (P4) 3x8 F/Zn screw (left screw
in the following figure), C.B.S-TITE3x6 F/Zn screw (right screw
in the following figure) in the order of following figure.
ASF Frame
1
2
n Make sure that the each tip of the Torsion spring 25.7 is set in the Figure 4-64. ASF fixing screws fastening order
C H E C K
slot of the Pad holder and ASF frame. Refer to Figure 4-57.
P O IN T
n Make sure that the Pad holder moves smoothly after assembling
it to the ASF frame.
n Tightening torque for screw
• C.B.S-TITE (P4) 3x6 F/Zn screw for ASF : 9+/-1 kgf.cm
(right screw in above figure)
• C.B.S-TITE(P4) 3x8 F/Zn screw for ASF : 9+/-1kgf.cm
(left screw in above figure)
ADJUSTMENT
EPSON Stylus PHOTO 780/790 Revision C
5.1 Outline This section explains the detailed procedures for adjustment programs.
In order to ensure stable printing functions and maintain quality between each printer
This section provides explanations on the adjustments required after dismantling and mechanism, it is necessary to set up the adjustment information for each mechanism.
reassembling this product.
It is therefore necessary to set up and save the correct mechanism information with the
5.1.1 Adjustment items use of the adjustment program when the printer mechanisms, the main circuit board,
and the printer head have been replaced.
The items for adjustment are listed below. Ensure that all instructions related to these
adjustment items are implemented without fail to ensure trouble-free operations of this
product when performing the adjustments described below.
C A U T IO N Make sure the power supply to the printer has been switched off
Table 5-1. Adjustment items when removing parts or assembling parts during adjustment
program execution.
1 2 3 4 5 6
Printhead removal NA NA NA Q NA NA
Printhead
NA Q R S NA NA
replacement
Main board
NA Q NA R S NA
replacement
CR Unit
replacement or Q NA NA R NA NA
removal
CR Motor
NA NA NA Q NA NA
replacement
Printer mechanism
NA Q R S NA NA
replacement
Waste Ink pad
NA NA NA NA NA Q
replacement
NOTE: The circle (O) indicated that adjustments must be carried out. The
numbers inside the circles indicate the adjustment sequence.
NOTE: The following adjustment procedure is not required with this product.
• Head leaning adjustments
5.1.2 Parallel adjustor 1. Ensure that the mark on the bush is aligned with the protruding part of the frame
when attaching the left and right bush and parallel adjustor to the printer's
As it is necessary to temporarily remove the bushes and parallel adjustor when mechanism frame.
disconnecting or replacing the carriage unit, parallel adjustments are required.
Mark
Parallel adjustments include the parallel adjustment of the axes, the CR, the guide and
the surface of the paper, and the PG adjustments (platen gap) that set the gap between
the platen head and the platen surface to a fixed distance. Front Rear
(gap: narrowed) (gap: widened)
Protruding part of the frame
n Do not scratch of otherwise damage the specially coated surfaces Frame
C A U T IO N
of the roller and PF unit, the paper guide, or the surface of the
front rib.
n Clean the gap gauge with a cloth moistened with alcohol prior to
performing the parallel adjustment procedures. Right bush and parallel adjustor
n Do not scratch or otherwise damage the surface of the printer
head, or leave it soiled (do not used dirty gap gauges.) Also, make
sure the gap gauge does not come into contact with the surface of
the head.)
n Ensure that parallel adjustments are performed with the in Lever, PG
cartridge mounted in place.
4. Temporarily move the carriage to the center of the printer, and the place gap 8. Rotate the right-hand bush and parallel adjuster towards you, and set them so that
gauges with a thickness of 1.14mm into the left and right paper guides and the they are one cog tooth towards the rear (in the direction where the PG is widened)
square hole at the front, as shown in the illustration below. from the position where contact is made with the printer head. If the head and
Carriage unit gauge come into contact from the beginning, rotate the bush to the rear until
Front of the paper guide contact is broken, and set them at the position where the bush meshes with the
Left edge Right edge (home position) protruding part of the frame.
Square hole Square hole 9. Set the lever and PG at the (+) position at the front.
10. Move the carriage unit to a position where it covers the gauge on the left-hand
side.
11. Set the lever and PG at the (-) position at the front.
12. Rotate the left-hand bush and parallel adjuster towards you, and set them so that
Gap gauges
they are one cog tooth towards the rear (in the direction where the PG is widened)
Position for setting the gap gauge Position for setting the gap gauge
from the position where contact is made with the printer head. If the head and
* Place the gauge on the flat surface gauge come into contact from the beginning, rotate the bush to the rear until
of the rib contact is broken, and set them at the position where the bush meshes with the
* Place the gauge in the center of protruding part of the frame.
the rib
13. Set the lever and PG at the (+) position at the front.
Roller, PF Front of the paper guide
14. Move the carriage unit to a position where it covers the gauge on the right-hand
side.
15. Set the lever and PG at the (-) position at the front.
Figure 5-2. Position for attaching the gap gauges
16. Perform parallel adjustment once again on the right edge, and if all is okay, the
procedure is complete.
n Pull the timing belt by hand to move the carriage unit. 17. Fix the left and right bush and parallel adjustor in place with the screws.
C A U T IO N
Head ID input
Table 5-3. Sequential service program by repair
1 Adjustment Bi-D adjustment
Repair conditions Adjustment item
USB ID input
Nozzle check
Head cleaning 1 Print head removal
Bi-D adjustment
2 Maintenance items Initial ink charge Head ID input
Protection counter check / reset Ink replenishment
2 Print head replacement
Nozzle check
3 Check pattern printing A4 check pattern print Bi-D adjustment
Head ID input
Ink replenishment
6 Print mechanism replacement
Nozzle check
Bi-D adjustment
1. Insert Disk1 into the 3.5" floppy disk drive, and execute [Setup.exe].
2. Insert Disk2 in accordance with the on-screen instructions. This completes the
installation procedure for the service program.
3. The program can now be executed by clicking on the [Start] - [Programs] -
[Service Program] - [Stylus Photo 790] icon.
2. Select the number of the port to which the PM-780C is connected to the computer.
5.2 Sequential service program by repair The adjustment items requiring repair will be displayed on the left-hand side of the
screen when clicked on the repair menu.
5.2.1 Functions Items for which adjustment has been completed will be displayed as [Adjusted] items.
The contents of the sequential service program by repair are shown below. This
program enables the adjustments required for selected repairs to be executed
sequentially. The program supports the following seven types of repair.
o Print head removal
o Print head replacement
o Main board replacement
o Carriage unit replacement/removal
o CR motor replacement/removal
o Print mechanism replacement
o Waste inkpad replacement
The sequential service program by repair includes the following buttons. 5.2.2 Adjustment items
o End The sequential service program by repair enables the items for which repairs are
Click on the [End] button to display the menu shown below. Adjustments will be required from the following adjustment items to be executed in a suitable sequence.
completed and the program ended when the [End] button is clicked. The screen
n Nozzle check
will return to the model selection screen shown in fig.5-5 when the [Next] button
is clicked. n Bi-D adjustment
n Head ID input
n Ink replenishment
n USB ID input
n Protection counter clear
o Top menu
Adjustment procedures will be aborted and the sequential service program by
repair's top menu will be displayed when this button is clicked during adjustment
by repair.
o [OK] button
The printer will print out a nozzle check pattern and execute head cleaning when
this button is clicked.
o [Complete] button
If this button is clicked after the printer has printed out the nozzle check pattern
and the head has been cleaned, the nozzle check item will be ended and the process
will move onto the next adjustment item.
5.2.4 Bi-D adjustment It is possible to specify the position in which the Bi-D pattern is to be printed with the
printing position specification function. The printing position is specified with a slide
This adjustment procedure is performed when the following repairs have been selected. bar. The larger the calibration, the larger the top margin will be.
n Print head removal
n Print head replacement
n Main board replacement
n Carriage unit replacement/removal
n CR motor replacement/removal
n Print mechanism replacement
This adjustment prints out a pattern and makes the necessary adjustments to ensure that
the pattern assumes a straight line. The adjustment is implemented in a print -->
confirm --> adjust --> print --> confirm sequence.
Check the printed adjustment pattern, add ticks to the settings that are to be adjustment,
enter the required parameters and then click on the [OK] button. These parameters will
be registered in the printer and the screen will return to the adjustment pattern printing
screen. Click the [Print] button once again, and then check the pattern printout to
confirm that the settings are correct. Repeat the adjustment procedure if they are not
correct. Click on the [Complete] button when setup has been completed satisfactorily.
The Bi-D adjustment pattern is printed when the [Print] button is clicked. Check the
adjustment pattern and if a vertical line is visible, it means that adjustment is necessary.
Click on the [Adjust] button to implement the adjustment procedure. There are four
types of adjustment available.
Check the 13-character ID written on each of the print heads, and enter the ID for the
head that has been replaced.
Click on the [OK] button when the ID has been entered to write it in the main circuit
board's EEPROM.
Click on the [Complete] button once the setting has been made.
5.2.7 USB ID To enter a new USB ID into the EEPROM, input only the 10-digit serial number listed
on the product information panel on the rear of the printer, and then click on the [OK]
The PM-780C is equipped with a USB interface as a standard procedure. As the USB button.
port driver controls devices that possess USB IDs on the Windows 98 and iMac
platforms, the product has been defined with a unique USB ID. As the USB ID is
stored in the EEPROM on the main circuit board, it is necessary to enter the USB ID
once again when the main circuit board has been replaced. The USB ID consists of an
18-digit unique alphanumerical character string and is stored in a special address on the
EEPROM. The method of assigning USB ID numbers prior to shipment from the
factory is explained below.
n Production process line number (3 digits)
n PC number (2 digits)
n Year, month, date (12 digits) - The personal computer's time data is used for
this
n “0” (1 digit)
A new USB ID is created during the repair process by adding an 8-digit serial number
automatically generated by the adjustment program to the end of the existing 10-digit
product serial number. This new USB ID is then entered into the control circuit board's
EEPROM.
Click on the [Complete] button after the counter has been cleared.
5.3.1 Functions
The basic adjustment items are practically the same as for the sequential service
program by repair. The adjustment items on the sequential service program by repair
are explained below.
<[Checkpoint] icon> The service program cannot be run when the printer is
performing initial operations (when the power LED is flashing)
(a communication error will be triggered.) Wait until the
printer's power LED is steadily illuminated before executing the
service program.
The items that can be adjusted with the independent adjustment service program are
shown below. Figure 5-17. Individual adjustment service program
Head cleaning
CSIC information
4 Appendix
EEPROM check / Write
5.3.2 Head ID
This adjustment writes the ID numbers for the left and right heads into the EEPROM,
and enables the current settings to be confirmed.
Check the 13-character ID written on each of the print heads, and enter the ID for the
head that has been replaced. Click on the [OK] button when the ID has been entered.
Click on the [Return] button to return to the previous screen.
Figure 5-19. Head ID adjustment items
Click on the item to be adjusted, and then click on the [OK] button. If [ID
Confirmation] has been selected, the value will be displayed in the center of the screen
at the bottom. If [Amend Head ID] has been selected, the following screen will be
displayed to enable the head ID to be entered.
5.3.3 Bi-D Adjustments are required if the result of the printed Bi-D adjustment pattern looks like
the examples shown below.
This adjustment prints out a pattern and makes the necessary adjustments to ensure that The lines are not straight:
the pattern is printed correctly. The adjustment is implemented in a print --> confirm --
> adjust --> print --> confirm sequence. It is also possible to check the current settings
with this function.
If adjustments are necessary, click on the [Return] button to return to the previous
screen, select [Enter Bi-D Adjustment Value] and enter the required adjustment value.
Click on the item to be adjusted, and then click on the [OK] button. If [Print Bi-D
Adjustment Pattern] has been selected, a pattern will be printer. If [Confirm Bi-D
Adjustment Setting] has been selected, the value will be displayed in the center of the
screen at the bottom. If [Enter Bi-D Adjustment Value] has been selected, a screen to
enable the adjustment value to be entered will be displayed.
The adjustment value can be entered for all modes. Add a tick to the items that require
adjustment, and then enter the necessary values.
5.3.4 USB ID
The PM-780C is equipped with a USB interface as a standard procedure. As the USB
port driver controls devices that possess USB IDs on the Windows 98 and iMac
platforms, the product has been defined with a unique USB ID. As the USB ID is
stored in the EEPROM on the main circuit board, it is necessary to enter the USB ID
once again when the main circuit board has been replaced. The USB ID consists of an
18-digit unique alphanumerical character string and is stored in a special address on the
EEPROM. The method of assigning USB ID numbers prior to shipment from the
factory is explained below.
n Production process line number (3 digits)
n PC number (2 digits)
n Year, month, date (12 digits) - The personal computer's time data is used for
this
n “0” (1 digit) Figure 5-24. Input USB ID
A new USB ID is created during the repair process by adding an 8-digit serial number To enter a new USB ID into the EEPROM, input only the 10-digit serial number listed
automatically generated by the adjustment program to the end of the existing 10-digit on the product information panel on the rear of the printer, and then click on the [OK]
product serial number. This new USB ID is then entered into the control circuit board's button.
EEPROM.
Click on the item to be adjusted, and then click on the [OK] button. If [Confirm Head
ID] has been selected, the value will be displayed in the center of the screen at the
bottom. If [Amend Head ID] has been selected, the following screen will be displayed
to enable the head ID to be entered.
5.3.7 Refurbishment for DOA Click the “EXCHANGE SEQUENCE” in the Transportation Loquid Exchange menu.
If you clean the cavity of the printhead and cap assembly, this function will be useful.
o Exchange sequence 1
Set the dummy I/C filled with S46 liquid into the CR unit and press the “Error
n After carry out this function, replace the waste drain ink pad reset switch” in the printer’s control panel.
C A U T IO N
with new one and reset the Waste drain ink pad counter. The S46 liquid is charged into the printhead cavity and ink is discharged from
Otherwise, the ink or S46 liquid may leak from the pad during printhead cavity to the cap.
the transportation.
o Exchange Sequence 2
n Prepare the following tool.
Remove the dummy I/C from the CR unit and press the “Error reset switch
*Dummy ink cartridge, Injector, S46 liquid
SEQUENCE2” in the printer’s control panel. In this sequence, the S46 liquid is
n Do not carry out this program (Exchange sequence 1&2)
not discharged from the printhead and only the ink in the cap is discharged to the
repeatedly. This operation is available only one time.
waste drain ink pad. After complete this sequence, this program set the initial ink
Excessive operation causes overflow of the ink& S46 liquid.
charge flag into the EEPROM and reset the several ink consumption counters to
n When you refurbish the repair product by using this program, “0”.
do it on your responsibility.
n When you charge S46 liquid into the dummy ink cartridge with
the Injector, make sure fill out the dummy ink cartridge with S46
liquid. In case enough S46 liquid is not charged into the dummy
cartridge, the printhead will not cleaned and not filled with the
S46 liquid enough in this operation.
n Keep the S46 liquid and the dummy ink cartridge clean.
Select the “Refurbishment for DOA” function in the Maintenance menu. The main
menu of this function is as following figure.
The following screen will be displayed if [Clear Protection Counter] has been selected
to enable the protection counter to be cleared. Click on the [OK] button to clear the
Figure 5-28. Protection counter protection counter.
Click on the item to be adjusted, and then click on the [OK] button. If [Confirm
Protection Counter] has been selected, the following screen will be displayed. Click on
the [OK] button to display the counter value in the center of the screen at the bottom.
Two pieces of A4 paper are used by the check pattern. Set two pieces of A4 paper in
the printer, and then click on the [OK] button to commence printing.
Check the patterns printed on both pieces on paper. If unacceptable areas exist, make
the necessary adjustments with the service program.
The following Fig.5-31, 5-32, and 5-33 show the printed samples.
Select the item for which the information is to be displayed, and then click on the [OK]
button. The required information will be displayed on screen.
MAINTENANCE
EPSON Stylus PHOTO 780/790 Revision C
G-26
G-26
G-26
G-26
G-26
APPENDIX
EPSON Stylus PHOTO 780/790 Revision C
The figure below shows how these components connect. CN4 For connection with the HP/PE sensor Table 7-2
CN7 For connection with the PF motor Table 7-3
C383 CN10 For connection with the power supply board Table 7-6
Figure 7-1. Connection of the Major Components 2 PFB Out Phase drive signal (-A)
1 SI6 Out Print data output (6) 1 COM --- Head drive pulse (trapezoid waveform)
3 SI4 Out Print data output (4) 3 COM --- Head drive pulse (trapezoid waveform)
5 SCK Out Serial Clock 5 VHV --- +42V power supply for nozzle selector
5 NC In Not connected
7.1.2 EEPROM Address Map Table 7-9. EEPROM Address Map (continued)
QPIT Factory
Table 7-9. EEPROM Address Map Address Explanation Setting
setting setting
QPIT Factory 12H Ink counter Clm 000H 00H
Address Explanation Setting
setting setting
| | |
00H Ink flag1 Bit7: CSIC Disable 00H 10H 15H 00H 00H
Bit6: black one-time
16H Ink counter Clc 00H 00H
Bit5: color one-time
| | |
Bit4: Initial charge required
19H 00H 00H
Bit3: Reserved
Bit2: ink cleaning seq. 1AH Ink counter A0 00H 00H*3
Bit1: black CL required 1BH 00H 00H*3
Bit0: color CL required
1CH Ink counter Rb0 00H 00H*3
01H Ink flag2 Bit7: Reserved 00H 00H
1DH 00H 00H*3
Bit6: Black 1st Ink Cartridge
Bit5: Color 1st Ink Cartridge 1EH Ink counter Ry0 00H 00H*3
Bit4: Bk CSIC changed Flag1 1FH 00H 00H*3
Bit3: YMC CSIC changed Flag1
Bit2: Reserved
Bit1: Reserved
Bit0: Reserved
Table 7-9. EEPROM Address Map (continued) *a:D4mode setting (EEPROM 26H)
QPIT Factory USB Parallel
Address Explanation Setting
setting setting
Bit3 Bit2 D4mode Bit3 Bit2 D4mode
20H CL time 00H -
0 0 Auto 0 0 Auto
21H 00H -
0 1 On 0 1 On
22H CPU Time 00H 00H*2
1 0 Off 1 0 Off
23H 00H 00H*2
24H accumulated printing 00H 00H *b: “D4 mode Parallel” change to Auto (Bit1:0, Bit0:0) after Initial fill
time
25H 00H 00H
Bit5: Reserved
Bit4:
QPIT Factory
QPIT Factory Address Explanation Setting
Address Explanation Setting setting setting
setting setting
1stDot Position 00H 00H (*1)
Interface selection Bit7: Reserved 00H 00H*2 39H -72<=n<=+72 (by 1/2880inch)
Adjustment (*1)
Bit6: Reserved
Bit5: Reserved 3AH CL2 Counter KK
Bit4: Reserved 3BH Total Timer CL
30H
Bit3: USB
Bit2: Reserved
Bit1: Parallel
Bit0: Auto
Interface time-out 0 to 255 0AH 0AH
31H (by second, value of 0 means
10seconds)
Figure 7-2. C383MAIN Component Layout (Parts Side) Figure 7-3. C383 PSB Component Layout
101 113
102 114
107
713
707
100 115 A
727 112
115
120
124
737
122 743
122
732
125
731
A 735
B
103
125
forEURO,EAI(220V),ASIA(220V),EAL,RUSSIA
125
123 127 110
122
400
115
C
125
123
300 C 111 730
116
D 109
118 450
B
300 For 120V(EAI,EUL,ESP,ETT) 108
101 112
114
102
107
713
707
100 115
727
A 113
115
120
124 737
119 FOR JPN
122 743
122
732
125
731
A 735
B
103
125
125
forEURO,EAI(220V),ASIA(220V),EAL,RUSSIA 110 122
123 127
400
C 111
125 C
123
300 730
D
450
108
B
300 For 100V,120V(EAI,EUL,ESP,ETT) 109
118
725 122
738 739 D
H E
330
G
122
125 723
740 741
122 F 122
740
122
700 124
531 122
729 104
564
200
533 I
300 H
G
E
105 J
K
736
Without
530
532 JPN,ETT
122 122
122
121
117 F
562
117
563
729
106
117 561
117
560
559
527
122 521
528
517
522
526
122 524 534
733 525
549 544
545
544 545 523
546
547 544
545 512
546 545
545 545 511
543
546
544 546 548
546 L
543 545
552 550 539
543
567 L
543
539
745
541
542
568
541
565 540
510
542
541
566 539
541
540
536
542 539
535 541
541
540
542
565 541
728
708 G
717
716 726
729
706 703
718
710 704
720 122
M 715
742 557
724
712 726
714
701
504
711
509
705 122
702
721
552 551
502
J
M 734
501 122
519 x 4
555 520 x 4
122
554
553
507 122
122
506
505
556 x 3 516
508 K 556 x 4
518
515 503
513
514
515 122
719 CLUTCH
723 "CABLE,HEAD"
728 "SHAFT,ROLLER,LD,SUPPORT"