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General Job Description: This position works directly with the public at the Circulation Desk. This position is one of two full-time positions
within the Circulation Department. The Library Assistant greets and assists library patrons, performs circulation desk functions and general
customer service as well as performing routine clerical activities.
1. Check library materials in and out of the library; issue library cards; empty book drops.
2. Assist library patrons in finding materials; use library equipment and computers. Answer questions and provide information to
the public in a courteous manner and timely manner.
9. Use computers and the library’s automated catalog system to provide essential services such as materials circulation,
materials processing and catalog searching.
10. Answer telephone and assist patrons over the phone and/or direct calls to the appropriate library staff.
14. Must have acceptable attendance and the ability to work well with people.
Marginal Job Functions: (Not fundamental but part of the job in a less important manner.)
3. Filing
Knowledge of:
Operational characteristics of library equipment and tools; occupational hazards and standard safety practices.
Ability to count money and make change, use of basic mathematical principles.
Ability to:
Stand for extended periods of time; sit for short periods of time; light lifting and/or carrying (up to 40 lbs.).
Be willing and able to work as part of a team to further the mission and goals of the Ponca City Library.
Communicate clearly and effectively with library patrons and library personnel, both orally and in writing.
Establish and maintain effective working relationships with both library patrons and library personnel whom you interact with in the course
of your daily work.
General knowledge and current awareness of library principles, practices, procedures, methods, materials, and philosophy.
* This is a summary of the formal job description, which is available in Human Resources.