100%(3)100% нашли этот документ полезным (3 голоса)
107 просмотров46 страниц
This is the Presentation of the Summary of the Book - The Servant by James Hunter.
It consists of Power point presentations for the Complete Summary with Step by Step Explaination.
This is the Presentation of the Summary of the Book - The Servant by James Hunter.
It consists of Power point presentations for the Complete Summary with Step by Step Explaination.
This is the Presentation of the Summary of the Book - The Servant by James Hunter.
It consists of Power point presentations for the Complete Summary with Step by Step Explaination.
Leadership By James C. Hunter The ideas I stand for are not my own. I borrowed them from Socrates. I swiped them from Chesterfield. I stole them from Jesus. And if you dont like their ideas, whose ideas would you rather use? Dale Carnegie 1. Leadership Definitions What is leadership? The skill of influencing people to work enthusiastically toward goals identified as being for the common good. Building influence with others is available to everyone, but requires a tremendous extension of oneself. Know the Difference Between power and authority POWER - the ability to force or coerce someone to do your will, even if they would choose not to, because of your position or your might. It can be bought and sold, given and taken away. People can be put in positions of power. AUTHORITY - the skill of getting people to willingly do your will because of your personal influence. It cannot be bought or sold, given or taken away. It is about who you are as a person, your character. The Top Ten List of Qualities that a Leader should possess: 1. Honesty or trustworthiness 2. Good role model 3. Caring 4. Committed 5. Good listener 6. Holds people accountable 7. Treats people with respect 8. Gives people encouragement - a motivator 9. Positive, enthusiastic attitude 10. Appreciates people Of the top ten, the most important ingredient in any successful relationship is TRUST. It is the glue that holds relationships together. To have a healthy and thriving business, you must have healthy relationships with the C.E.O.S. C - Customers. If they are leaving and going to the competition, you are not meeting their legitimate needs. E - Employees. Labor unrest, turnover, strikes, low morale, low trust are all examples of a relationship problem. O/S - Owners & Stockholders. They have a legitimate need to get a fair return on their investment. 2. The Old Paradigm Clinging to outdated paradigms can cause us to become stuck while the world passes us by. Change takes us out of our rut (also known as our comfort zone) and forces us to do things differently. A rut is nothing more than a coffin with the ends kicked out. IT IS IMPOSSIBLE TO IMPROVE UNLESS WE CHANGE OLD PARADIGM CEO VICE PRESIDENTS MIDDLE MANAGERS SUPERVISORS EMPLOYEES/ASSOCIATES CUSTOMERS OLD PARADIGM This is a top down mentality. The question has to be asked, Who is it you are trying to serve? The customer, or the boss? NEW PARADIGM CUSTOMER EMPLOYEES/ASSOCIATES SUPERVISORS MIDDLEMANAGERS VICE PRESIDENTS CEO NEW PARADIGM In this paradigm, the role of the leader is not to rule and lord over the next layer down. The role of the leader is to SERVE. A leader is someone who identifies and meets the legitimate needs of their people, removes all the barriers, so they can serve the customer. TO LEAD, YOU MUST SERVE! What are the Differences Between NEEDS and WANTS? WANT - simply a wish or desire without any regard for the physical or psychological consequences. NEED - a legitimate physical or psychological requirement for the well- being of a human being. What are the Differences Between NEEDS and WANTS? There is a big difference between identifying and meeting the needs of their people, versus identifying and meeting the wants of their people. 1st statement - the leader serves the people. 2nd statement - the leader is slave to the people. The Main Question a Leader Should Ask Himself/Herself is: What are the needs of the people I lead? 3. The Model Remember the definition of leadership: The skill of influencing people to work enthusiastically toward goals identified as being for the common good. The true leader accomplishes goals by exerting authority and influence, not power. Leadership must be built upon authority. Authority is built on service and sacrifice. The leader serves. It is the Law of the Harvest - You reap what you sow The Model The Model Service and sacrifice are built on love. Here we are talking about the verb describing behavior, not the noun describing feelings. Love is built on will. INTENTIONS - ACTION = SQUAT INTENTIONS + ACTION = WILL All the good intentions in the world dont amount to anything if they dont line up with our actions. It is not what people say, it is what people do. This then, is the will. The will to win The will to do whats best for the team The will to keep my word The will to maintain the highest level of character The Leadership Model Leadership Authority Service and Sacrifice Love Will Leadership boils down to a four word job description: Identify and Meet Needs. How can we best achieve success? Who Are Some of the Greatest Leaders of All Time? The greatest leader of all time is Jesus Christ! Other leaders who rose to greatness include: Gandhi Martin Luther King Mother Teresa Great leaders always have a servant attitude. 4. The Verb - LOVE Vince Lombardi - I dont necessarily have to like my players, but as a leader I must love them. Love is loyalty, love is teamwork, love respects the dignity of the individual. This is the strength of any organization. How is Love Defined? Strong affection Warm attachment Attraction based upon sexual feelings A score of zero in tennis The true definition of love is not one of feeling, but the behavior and choice. (From the Greek word agapao). You cant always control how you are going to feel about another person; but you can control how you are going to behave toward that person. Qualities of Love Patience Kindness Humility Respectfulness Selflessness Forgiveness Honesty Commitment How does this list compare to the qualities of a good leader? Patience - Showing Self-control The leader must model good behavior. Point out gaps between the set standard and performance. Kindness - Giving attention,appreciation, and encouragement. Are you a good listener? Do you cut people off? 4 Ways to Communicate - Reading, Writing, Speaking and Listening 6% - Writing 9% - Reading 20%- Speaking 65%- Listening Kindness One of the primary works of love is paying attention to people. Be kind to others. How far you go in life depends upon your being tender with the young, compassionate with the aged, sympathetic with the striving, tolerant of the weak and the strong. Because someday in your life, you will have been all of these. - George Washington Carver Humility - Being Authentic andWithout Pretense or Arrogance. Not thinking less of yourself, but thinking of yourself less. Respectfulness - Treating Others as I mportant People. The leader has a vested interest in the success of those being led. One of our roles is to help our followers become successful. Are you routinely late for meetings, appointments, etc.? Selflessness - Meeting the Needs of Others, Even Before Your Own. Again, differentiate between needsand wants. Forgiveness - Giving Up Resentment When Wronged. Forgiving behavior is dealing with situations as they arise in an assertive manner, and then letting go of any lingering resentment. Resentment will consume the leader. Honesty - Being Free From Deception The number one quality most people list of what they want from their leader. Honesty is about clarifying expectations for people, holding people accountable, being willing to give the bad news as well as the good news, giving people feedback, being consistent, predictable and fair. Commitment - Sticking to Your Choices True commitment is a vision. It is a dedication to growing, stretching and continuously improving. It is a passion for the people and the team. We must be the example for them as well - Dont ask for something that you are not willing to do yourself. I nfluence, not manipulation! Love The end result of Love is serviceand sacrifice. Setting aside your own wants and needs; seeking the greatest good from others. Love - the verb - could be described as the act or acts of extending yourself for others by identifying and meeting their legitimate needs. 5. The Environment What is the proper environment for our people to grow? The Garden - What Does I t Need? Fertilization (appreciation, recognition, praise) Weeding Pest Removal Patience for the fruit and flowers to grow Dont give up too quickly on your garden. The Relationship Bank Account Its like your checkbook Deposits - being trustworthy, honest, giving people appreciation and recognition, being good listeners, keeping our word, not talking behind someones back, being courteous. Withdrawals - being unkind, discourteous, breaking promises and commitments, back- stabbing, being poor listeners, being arrogant. One of the important tasks of a leader is to create and maintain an environment where growth can occur. Leaders do not makegrowth occur. 6. The Choice We are more likely to act ourselves into a feeling than feel ourselves into action. Feelings follow behavior. Responsibility: Response - ability. The stimulus is always coming at us, but we as human beings have the abilityto choose our response. There are two things we MUST do in life - Die, and make choices! 4 Stages of Developing New Skills: 1. Unconscious and unskilled - Oblivious to the behavior or habit 2. Conscious and unskilled - Aware of new behavior, but have not yet developed the skill 3. Conscious and skilled - Become more skilled and comfortable with the new behavior/skill 4. Unconscious and skilled - Dont have to think about it anymore. Becomes second nature; Building Character. The Choice The labors of leadership and love are character issues. Our character building blocks (patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty, commitment) must be developed and matured if we are to become successful leaders who stand the test of time. 7. The Payoff There are many payoffs for living a life of authority and servanthood. The mission of building authority by serving those for whom the leader is responsible could give the leader a real vision of where he/she is headed. With that vision comes purpose and meaning. Personal mission statement. The Payoff Another payoff is JOY. Not happiness, but joy. Joy is the inner satisfaction and the conviction of knowing that you are truly aligned with the deep and unchanging principles of life. Serving others breaks you free from the shackles of self and self- absorption that choke the joy of living. The Payoff There is no profit to have learnedwell if you neglect to dowell. A journey of a thousand miles begins with a single step.